ZOLL AED Pro Service Manual
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ZOLL AED Pro Service Manual

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Service Manual
January 2024
9650-0309-01 Rev. E

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Summary of Contents for ZOLL AED Pro

  • Page 1 Service Manual January 2024 9650-0309-01 Rev. E...
  • Page 2 An issue date and revision level for this guide appear on the title page. If more than three years have elapsed since this date, contact ZOLL Medical Corporation to determine if additional product information updates are available. © 2024 ZOLL Medical Corporation. All rights reserved. AED Pro, AED Plus, SurePower, CPR-D- padz, Stat-padz, Pedi-padz, Real CPR Help, RescueNet, and ZOLL are trademarks or registered trademarks of ZOLL Medical Corporation in the United States and/or other countries.
  • Page 3 9650-0309-01 Rev. E ZOLL AED Pro Service Manual...
  • Page 4 9650-0309-01 Rev. E...

  • Page 5: Table Of Contents

    14.0 Audio Recording Test (if option installed) ..............1-21 15.0 Read Error Log - Final ..................... 1-22 Chapter 2 Troubleshooting Troubleshooting the AED Pro Unit ..................2-2 ECG Monitoring Troubleshooting..................2-4 Defibrillator Troubleshooting ....................2-5 AED Pro Error Log Messages .................... 2-6 9650-0309-01 Rev.
  • Page 6 ABLE OF ONTENTS Appendix A Maintenance Tests Checklist Instructions .........................A-2 ZOLL AED Pro Maintenance Tests Checklist..............A-3 www.zoll.com 9650-0309-01 Rev. E...
  • Page 7 Preface ® ZOLL Medical Corporation provides this manual for technicians who service the AED Pro device or diagnose malfunctions. This manual contains the following sections: Preface — Provides safety warnings and an overview of the manual’s contents. Review this section thoroughly before servicing an AED Pro unit.

  • Page 8: Preface

    REFACE Related Documentation In addition to this service manual, the following manuals are available for the AED Pro unit: • AED Pro Operator’s Guide (9650-0350-01) — Describes the device and its controls, the clinical modes of operation, and nonclinical functions.

  • Page 9: Symbols

    Do not crush. Nonrechargeable battery. Contains lead. Recycle or dispose of properly. RECYCLE Contains lithium. Recycle or dispose of properly. RECYCLE Li-ION Do not discard in trash. Recycle or dispose of properly. 9650-0309-01 Rev. E ZOLL AED Pro Service Manual...

  • Page 10: Warranty

    AED Pro Operator’s Guide. Before servicing or disassembling any equipment, review these safety considerations and read this manual carefully. WARNING! The AED Pro unit can generate as much as 2500 volts with sufficient current to cause lethal shocks. www.zoll.com 9650-0309-01 Rev. E...

  • Page 11: Technical Service

    Purchase order for a unit with an expired warranty Returning a Unit for Service Before sending a unit to the ZOLL Technical Service Department for repair, obtain a service request (SR) number from the service representative. Remove the battery pack from the unit. Pack the unit with its cables in the original containers (if available) or equivalent packaging.
  • Page 12 Mississauga, Ontario L4W 1R6 Attention: Technical Service Department (SR number) Telephone: 1-866-442-1011 In other locations The nearest authorized ZOLL Medical Corporation representative. To locate an authorized service center, contact the International Customer Service at ZOLL Medical Corporation 269 Mill Road...
  • Page 13 Chapter 1 Maintenance Tests ® This chapter describes the procedures for routine testing of the AED Pro unit. A test typically consists of multiple steps, each of which requires a pass/fail rating. For each step, perform the specified action and then verify that the expected results occur. If all expected results occur, assign a “Pass”...

  • Page 14: Chapter 1 Maintenance Tests

    AED Pro Resistance, Decade Box (P/N 9100-000957-TF) or equivalent (e.g.RS-200 Resistance Substituter). • ZOLL 3-lead ECG cable (8000-0838 or 9500-001802) • USB Flash Drive (P/N 8000-000474), For ZOLL part numbers, refer to the accessories list in the AED Pro Operator’s Guide. 1–2 www.zoll.com 9650-0309-01 Rev. E...

  • Page 15: Physical Inspection

    Are all cables free of cracks, cuts, exposed or broken wires? Are the pads   sealed within the packaging? If you are using an AED Pro 3-lead cable, is it free of cuts or other? Verify that the electrodes have not expired? ...

  • Page 16: Power Supply Test/Current

    Digital the Battery Current Test Fixture. Multimeter is between 0.1A to 0.4A. Press and hold the On/Off Verify unit displays UNIT   button to power off the unit. POWERING OFF message. 1–4 www.zoll.com 9650-0309-01 Rev. E...

  • Page 17: Power On Test

    • Power Supply 12V 10A, • AED PLUS, Quick-Test, Test Fixture (P/N 9100-0567-TF), • Battery Current Test Fixture (P/N 9100-0690-TF) or AED Pro Disposable Battery (P/N 1008-002003-01). Setup • Connect AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to the unit.

  • Page 18: Pediatric Mode/Electrode Connector Type Test

    4.0 Pediatric Mode/Electrode Connector Type Test Equipment Needed: • Power Supply 12V 10A, • Battery Current Test Fixture (P/N 9100-0690-TF) or AED PRO Disposable Battery (P/N 1008-002003-01) or SurePower Rechargeable Li-Ion Battery (P/N 1009-001535-03), • AED PLUS, Quick-Test, Test Fixture (P/N 9100-0567-TF), •...

  • Page 19: Defibrillator Energy Test

    Defibrillator Energy Test 5.0 Defibrillator Energy Test Equipment Needed: • Power Supply 12V 10A, Battery Current Test Fixture (P/N 9100-0690-TF) or AED PRO Disposable Battery (P/N 1008-002003-01), • AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF), • Defibrillator Analyzer (e.g. QED-6 or Impulse 4000) or equivalent.
  • Page 20 (default analyzer is 155 joules to 211 value 200 joules) joules. 5.14 Press and hold the On/Off Verify unit displays UNIT   button to power off the unit. POWERING OFF message. 1–8 www.zoll.com 9650-0309-01 Rev. E...

  • Page 21: Battery Type Test

    Battery Type Test 6.0 Battery Type Test Equipment Needed: • SurePower Rechargeable Li-Ion Battery (P/N 1009-001535-03), • AED PRO Disposable Battery (P/N 1008-002003-01), • AED PLUS, Quick-Test, Test Fixture (P/N 9100-0567-TF), • Defibrillator Analyzer (e.g. QED-6 or Impulse 4000) or equivalent. Setup: •...

  • Page 22: Establish Communication

    Start the ZAS on the computer; make sure the connection is established before starting the AED Pro unit. • Note: For best transmission results, the ZOLL USB IrDA port (P/N 9355-0807) must be facing the IrDA port of the unit with a clear 10 to 18-inch line-of-sight. •...

  • Page 23: Internal Discharge Test

    8.0 Internal Discharge Test Equipment Needed • Power Supply 12V 10A, • Battery Current Test Fixture (P/N 9100-0690-TF) or AED PRO Disposable Battery (P/N 1008-002003-01), • AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF), • Defibrillator Analyzer (e.g. QED-6 or Impulse 4000) or equivalent.
  • Page 24 DON’T TOUCH PATIENT, PRESS FLASHING SHOCK BUTTON, followed by 3 beeps, and then NO SHOCK DELIVERED prompt.   Press and hold the On/Off Unit powers off. button to power off the unit. 1–12 www.zoll.com 9650-0309-01 Rev. E...

  • Page 25: Patient Impedance Calibration

    • Power up with IrDA Mode (communication mode). • Note: For best transmission results, the ZOLL USB IrDA port (P/N 9355-0807) must be facing the IrDa port of the unit with a clear 10 to 18-inch line-of-sight. • Note: Patient Impedance and ECG Calibration are saved together. To test calibration of both Impedance and ECG offset, select DCI commands: GICAL;...
  • Page 26  The response will be SFCAL, 1’ window and click SEND. Note: the Calibration values will go back to default conditions if not saved. Save calibration values. both ECG offset and Impedance must be calibrated. 1–14 www.zoll.com 9650-0309-01 Rev. E...

  • Page 27: Ecg Lead-Off Detection

    Defibrillator Analyzer (e.g. QED-6 or Impulse 4000) or equivalent AED PRO 3-Lead ECG Cable (PN 9500-001802) or (8000-0838). • Setup: Insert the AED PRO 3-Lead ECG Cable into the connector on the AED Pro unit and connect • the leads to the Defibrillator Analyzer. •...

  • Page 28: Ecg Offset Calibration

    • Power up with IrDA Mode (communication mode). • Note: For best transmission results, the ZOLL USB IrDA port (P/N 9355-0807) must be facing the I rDa port of the unit with a clear 10 to 18-inch line-of-sight. • Connect AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to the unit.
  • Page 29 GECAL, (new offset #) (val)' window; Select from the DCI commander 2: GECAL and click on "Send". 11.5 The response will be SFCAL,   To save Calibration, Select from the DCI commander: SFCAL 9650-0309-01 Rev. E ZOLL AED Pro Service Manual 1–17...

  • Page 30: Real Time Clock Test

    • Set the Power Supply to 12.00V. • Turn on the Power Supply and turn the unit off. Note: To set the current date and time in the AED pro, make sure you are in Non-Rescue Mode. Test Action Expected Result(s)
  • Page 31 01 through 12. SET DAY: Press the + Softkey to the desired day, using numbers 01 through 31. SET HOUR: The AED Pro has a 24-hour clock. Press the + Softkey to the desired hour, using numbers 01 through 24.

  • Page 32: Write Calibration To Flash

    • Set the Power Supply to 12.00V. • Turn on the Power Supply and turn the unit off. Note: To download data to a USB device in the AED pro, make sure you are in Non-Rescue Mode. Test Action Expected Result(s)

  • Page 33: Audio Recording Test (If Option Installed)

    Set the Power Supply to 12.00V. • Turn on the Power Supply and turn the unit off. Note: The AED Pro is capable of recording up to 20 minutes of continuous ECG/Audio recording if Audio Recording is enabled during a rescue. Test...

  • Page 34: Read Error Log - Final

    Start the ZAS on the computer; make sure the connection is established before starting the AED Pro unit. • Note: For best transmission results, the ZOLL USB IrDA port (P/N 9355-0807) must be facing the IrDa port of the unit with a clear 10 to 18-inch line-of-sight. •...
  • Page 35 This chapter describes technical issues commonly encountered during routine maintenance or after a malfunction of the AED Pro unit and recommends steps to solve the problem. This chapter also lists AED Pro error log messages that indicate the unit requires technical service.

  • Page 36: Chapter 2 Troubleshooting

    Table 2-1 lists general issues with the unit and their associated corrective action. First, try the recommendations given under “Operator Action.” If these steps do not remedy the problem, follow the suggestions under “Technical Action.” For information on contacting ZOLL Technical Service, refer to page vii. Table 2-1. General Issues Symptom...
  • Page 37 Troubleshooting the AED Pro Unit Table 2-1. General Issues (continued) Symptom Operator Action Technical Action — Release the Shock button. Wait None.  RELEASE SHOCK BUTTON until the unit issues the prompt PRESS FLASHING SHOCK BUTTON before pressing the button.

  • Page 38: Ecg Monitoring Troubleshooting

    Turn off nearby two-way radios and cell phones. baseline. Before attaching electrodes, properly prepare the patient’s skin (refer to the AED Pro Operator’s Guide). Ensure proper adhesion of the electrodes to the patient. Arrange the ECG cable so that it does not pull on any of the electrodes.

  • Page 39: Defibrillator Troubleshooting

    KEEP PATIENT STILL Ensure that no one is touching the patient and that the patient is motionless during ECG analysis. Contact ZOLL Technical Service.  DEFIB MAINTENANCE REQUIRED 9650-0309-01 Rev. E ZOLL AED Pro Service Manual 2–5...

  • Page 40: Aed Pro Error Log Messages

    ROUBLESHOOTING AED Pro Error Log Messages The AED Pro unit records internal errors in an error log, which you can retrieve by using a Windows-based personal computer with ZOLL Administration Software (ZAS). To retrieve the error log, follow these steps:...
  • Page 41 AED Pro Error Log Messages Table 2-4. AED Pro Error Log Messages (continued) Error Error Message Patient impedance experienced a short The A2D is getting non-accurate readings during its test The message queue overflowed PowerOn task has timed out while waiting for a self test result to come back.
  • Page 42 HAPTER ROUBLESHOOTING 2–8 www.zoll.com 9650-0309-01 Rev. E...
  • Page 43 Appendix A Maintenance Tests Checklist This appendix provides a sample maintenance checklist for the AED Pro unit. To ensure that the equipment is functioning properly and ready for emergency use, complete the checklist periodically according to local protocols. Your organization can create custom checklists for your specific requirements.
  • Page 44 To maintain records for maintenance testing, photocopy the checklist shown on the following pages. The checklist includes an entry for each test described in this manual. Use these copies to record the results of your testing and then retain the copies for your records. A–2 www.zoll.com 9650-0309-01 Rev. E...
  • Page 45 Maintenance Tests Checklist Date Tester Use this checklist to record the results of AED Pro maintenance tests and keep it for your Signature records. For a description of each numbered test, refer to Chapter 1, "Maintenance Tests" in the AED Pro Service Manual.
  • Page 46 A–4 www.zoll.com 9650-0309-01 Rev. E...

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