Lenovo THINKSERVER 3822 Hardware Maintenance Manual
Lenovo THINKSERVER 3822 Hardware Maintenance Manual

Lenovo THINKSERVER 3822 Hardware Maintenance Manual

Lenovo server user manual
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Hardware Maintenance Manual
ThinkServer TD200x
Machine Types: 3719, 3821, 3822, and 3823

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Summary of Contents for Lenovo THINKSERVER 3822

  • Page 1 Hardware Maintenance Manual ThinkServer TD200x Machine Types: 3719, 3821, 3822, and 3823...
  • Page 3 ThinkServer TD200x Types 3719, 3821, 3822, and 3823 Hardware Maintenance Manual...
  • Page 4 Portions © Copyright International Business Machines Corporation 2009. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 5: Table Of Contents

    Viewing event logs through the Setup utility ... . . 28 Viewing event logs without restarting the server ... . 28 POST error codes .
  • Page 6 2.5-inch hard disk drive backplane connectors ... . 147 Server power features ..... . 147 Turning on the server .
  • Page 7 Power cords ......247 Chapter 9. Configuring the server....251 Using the Setup Utility .
  • Page 8 Purchasing additional services....277 Lenovo product service ..... 277 Appendix B.
  • Page 9: Chapter 1. About This Manual

    Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility. If Lenovo installs a self-service CRU at your request, you will be charged for the installation. v Optional-service customer replaceable unit: You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for the server.
  • Page 10: Important Information About Replacing Rohs Compliant Frus

    Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market and sold in the European Union after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
  • Page 11: Turkish Statement Of Compliance

    Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Türkiye EEE Yönetmeliğine Uygunluk Beyanı Bu Lenovo ürünü, “Elektrik ve Elektronik Eşyalarda Bazı...
  • Page 12 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 13: Chapter 2. Safety Information

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Lenovo 2009. Portions © IBM Corp. 2009.
  • Page 14: Guidelines For Trained Service Technicians

    Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.
  • Page 15 v Do not touch the reflective surface of a dental mirror to a live electrical circuit. The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit. v Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge.
  • Page 16: Safety Statements

    Safety Information document under "Statement 1." Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device. Attention: telecommunication line cord.
  • Page 17 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 18 Statement 2: CAUTION: When replacing the lithium battery, use only a type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 19 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 20 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 21 CAUTION: Do not place any object on top of rack-mounted devices. Attention: This server is suitable for use on an IT power distribution system whose maximum phase-to-phase voltage is 240 V under any distribution fault condition. Important: This product is not suitable for use with visual display workplace devices according to Clause 2 of the German Ordinance for Work with Visual Display Units.
  • Page 22 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 23: Chapter 3. General Information

    ISO and diskette image files as virtual drives that are available for use by the server – Uploading a diskette image to the IMM memory and mapping it to the server as a virtual drive The blue-screen capture feature captures the video display contents before the IMM restarts the server when the IMM detects an operating-system hang condition.
  • Page 24 The information is collected into a file that you can send to Lenovo service and support. Additionally, you can view the information locally through a generated text report file. You can also copy the log to a removable media and view the log from a Web browser.
  • Page 25: Specifications

    PCI Express x16 adapter capabilities The server has one slot for PCI Express x16 adapter, which will operate as an x8 adapter. v Redundant cooling and power capabilities The server supports up to two 920-watt hot-swap power supplies.
  • Page 26: Software

    Upgradeable to two 920-watt hot-swap power supplies Software Lenovo provides software to help get your server up and running. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Hot-swap fans: v Three (standard)
  • Page 27: Easystartup

    The EasyStartup program is provided with your server on DVD. The DVD is self starting (bootable). The user guide for the EasyStartup program is on the DVD and can be accessed directly from the program interface.
  • Page 28 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 29: Chapter 4. General Checkout

    You can solve many problems without outside assistance by following the troubleshooting procedures in this Hardware Maintenance Manual and on the Lenovo Web site. This document describes the diagnostic tests that you can perform, troubleshooting procedures, and explanations of error messages and error codes.
  • Page 30: Performing The Checkout Procedure

    – If the diagnostic programs were completed successfully and you still Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server: 1.
  • Page 31 If you have to download the latest version of DSA , complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1) Go to: http://www.lenovo.com/support.
  • Page 32 Software to view operating-system levels. To display a list of available updates for your server, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
  • Page 33: Undocumented Problems

    Undocumented problems If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations...
  • Page 34 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 35: Chapter 5. Diagnostics

    Messages are listed on the left side of the screen, and details about the selected message are displayed on the right side of the screen. To move from one entry to the next, use the Up Arrow (↑) and Down Arrow (↓) keys. © Lenovo 2009. Portions © IBM Corp. 2009.
  • Page 36: Viewing Event Logs Through The Setup Utility

    To view the system-event log, select System Event Log. Viewing event logs without restarting the server If the server is not hung, methods are available for you to view one or more event logs without having to restart the server.
  • Page 37 Use any of the following methods: v Run Portable or Installable DSA to view the event logs or create an output file that you can send to Lenovo service and support. v Type the IP address of the IMM and go to the Event Log page.
  • Page 38: Post Error Codes

    POST error codes When you turn on the server, it performs a series of tests to check the operation of the server components and some optional devices in the server. This series of tests is called the power-on self-test, or POST.
  • Page 39 267). 2. (Trained service technician only) Replace the microprocessor. 1. If the server fails the POST memory test, reseat the DIMMs. 2. Remove and replace any DIMM for which the associated error LED is lit (see “Removing a memory module”...
  • Page 40 3. Replace the failing DIMM, which is indicated by a lit LED on the system board. 1. Reseat the DIMMs, and then restart the server. 2. Remove the lowest-numbered DIMM pair of those that are identified, replace it with an identical pair of known good DIMMs, and then restart the server.
  • Page 41 1. Reseat the battery. 2. Clear the CMOS memory (see “System-board switches and jumpers” on page 144). 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Battery b. (Trained service technician only) System board 1.
  • Page 42 Each adapter b. (Trained service technician only) System board 1. Recover the server firmware to the latest level. 2. Undo any recent configuration changes, or clear CMOS memory to restore the settings to the default values. 3. Remove any recently installed hardware.
  • Page 43 1. Run the Setup utility, select Load Default Settings, and save the settings to recover the primary server firmware settings. 2. Turn off the server and remove it from the power source. 3. Reconnect the server to the power source, and then turn on the server.
  • Page 44 Action 1. Undo any recent system changes, such as new settings or newly installed devices. 2. Make sure that the server is attached to a reliable power source. 3. Remove all hardware that is not listed on the ThinkServer ready Web site.
  • Page 45 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 46: System-Event Log

    The system-event log contains messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. Warning Warning messages do not require immediate action; they indicate possible problems, such as when the recommended maximum ambient temperature is exceeded.
  • Page 47 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that the heat sink for microprocessor nis installed correctly.
  • Page 48 A processor failed - FRB1/BIST condition has occurred. Error A processor configuration mismatch has occurred. 1. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify...
  • Page 49 CPU complex error has asserted. Error A sensor has changed to Critical state from a less severe state. 1. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part...
  • Page 50 2. Make sure that the heat sink for microprocessor n is installed correctly.
  • Page 51 1. Check the device driver. 2. Reinstall the device driver. 1. Recover the server firmware from the backup page (see “Recovering from a Lenovo ThinkServer Server Firmware update failure” on page 122). 2. Update the server firmware to the latest level.
  • Page 52 1. Check the system-event log. 2. Check the PCI error LEDs. 3. Remove the adapter from the indicated PCI slot. 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part...
  • Page 53 1. Check the system-event log. 2. Check the microprocessor error LEDs. 3. Remove the failing microprocessor from the system board. 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part...
  • Page 54 1. Check the system-event log. 2. Check for an error LED on the system board. 3. Replace any failing device. 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates.
  • Page 55 Error A sensor has changed to Nonrecoverable state. Error A sensor has changed to Nonrecoverable state. 1. Turn off the server and disconnect it from power. 2. (Trained service technician only) Remove the PCI adapter and microprocessor 1. Reinstall the microprocessor in socket 1 and restart the server.
  • Page 56 A sensor has changed to Nonrecoverable state. Error A sensor has changed to Nonrecoverable state. 1. Turn off the server and disconnect it from power. 2. Remove the hard disk drives, hard disk drive backplanes, and DIMMs in connectors 1 through 8.
  • Page 57 A sensor has changed to Nonrecoverable state. Error A sensor has changed to Nonrecoverable state. 1. Turn off the server and disconnect it from power. 2. Remove the hard disk drives and the hard disk drive backplanes. 3. Restart the server.
  • Page 58 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 59 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane...
  • Page 60 A DIMM configuration error has occurred. Error A memory uncorrectable error has occurred. 1. If the server failed the POST memory test, reseat the DIMMs. 2. Replace any DIMM that is indicated by a lit error LED. Note: You do not have to replace DIMMs by pairs.
  • Page 61 Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. 1. If the server failed the POST memory test, reseat the DIMMs. 2. Replace any DIMM that is indicated by a lit error LED.
  • Page 62 2. If a fan has failed, complete the action for a fan failure.
  • Page 63 (Sensor = One of PCI Err) 1. Check the extender-card LEDs. 2. Reseat the affected adapters and extender card. 3. Update the server and adapter firmware (UEFI and IMM). Important: Some cluster solutions require specific code levels or coordinated code updates.
  • Page 64 (Sensor = One of PCI Err) Error 1. Check the extender-card LEDs. 2. Reseat the affected adapters and extender card. 3. Update the server and adapter firmware (UEFI and IMM). Important: Some cluster solutions require specific code levels or coordinated code updates.
  • Page 65 Info An IMM network has completed initialization. Error A problem has occurred with the SSL Server, SSL Client, or SSL Trusted CA certificate that has been imported into the IMM. The imported certificate must contain a public key that corresponds...
  • Page 66 IP address of the IMM. Info A user has enabled or disabled an OS Watchdog. Info A DHCP server has failed to assign an IP address to the IMM. Info A user has successfully logged in to the IMM.
  • Page 67 If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Attempting to %1 server %2 by user (%1 = Power Up, Power Down, Power Cycle, or Reset; %2 = Lenovo_ComputerSystem.
  • Page 68 Occurred. (%1 = OS Watchdog or Loader Watchdog) ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Info The DHCP server has assigned an IMM IP address and configuration. Info An IMM IP address and configuration have been assigned using client data.
  • Page 69 Error The IMM has resorted to running the backup main application. Error The server does not support the installed IMM firmware version. Info The IMM has been reset because a user has restored the configuration to its default settings.
  • Page 70 Request link. Info A user has successfully updated one of the following firmware components: v IMM main application v IMM boot ROM v Server firmware v Diagnostics v Integrated service processor Info An attempt to update a firmware component from the interface and IP address has failed.
  • Page 71 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 72: Troubleshooting Tables

    If you cannot find a problem in these tables, see “Running the diagnostic programs” on page 90 for information about testing the server. If you have just added new software or a new optional device and the server is not working, complete the following steps before you use the troubleshooting tables: 1.
  • Page 73: General Problems

    The server stops responding Remove the hard disk drive that was being tested when the server stopped during the hard disk drive responding, and run the diagnostic test again. If the hard disk drive diagnostic test diagnostic test.
  • Page 74: Intermittent Problems

    All cables and cords are connected securely to the rear of the server and attached devices. v When the server is turned on, air is flowing from the fan grille. If there is no airflow, the fan is not working. This can cause the server to overheat and...
  • Page 75: Keyboard, Mouse, Or Pointing-Device Problems

    The keyboard cable is securely connected. v The server and the monitor are turned on. 2. See http://www.lenovo.com/thinkserver and then click Options. Open the Server Options Guide.pdf for keyboard compatibility. 3. If you are using a USB keyboard, run the Setup utility and enable keyboardless operation to prevent the 301 POST error message from being displayed during startup.
  • Page 76: Memory Problems

    3. Run memory diagnostics (see “Running the diagnostic programs” on page 90). 4. Make sure that there is no memory mismatch when the server is at the 5. Add one pair of DIMMs at a time, making sure that the DIMMs in each pair are 6.
  • Page 77: Microprocessor Problems

    1. Correct any errors that are indicated by the EasyLED diagnostics LEDs (see beep during POST, indicating that the startup (boot) 2. Make sure that the server supports all the microprocessors and that the microprocessor is not working correctly. 3. (Trained service technician only) Reseat microprocessor 1 4.
  • Page 78: Monitor Problems

    Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • Page 79 2. Reseat the monitor. 3. Replace the following components one at a time, in the order shown, restarting Wrong characters appear on the 1. If the wrong language is displayed, update the server firmware with the correct screen. 2. Reseat the monitor 3.
  • Page 80: Optional-Device Problems

    ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Action 1. Make sure that: v The device is designed for the server (See http://www.lenovo.com/thinkserver and then click Options. Open the Server Options Guide.pdf). v You followed the installation instructions that came with the device and the device is installed correctly.
  • Page 81: Power Problems

    3. Reseat the following components: 4. Replace the following components one at a time, in the order shown, restarting 5. If you just installed an optional device, remove it, and restart the server. If the 6. See “Power-supply LEDs” on page 88.
  • Page 82: Serial Port Problems

    The serial port adapter (if one is present) is seated correctly. v The device is compatible with the server. v The serial port is enabled and is assigned a unique address. v The device is connected to the correct connector.
  • Page 83: Software Problems

    The correct USB device driver is installed. v The operating system supports USB devices. v A standard PS/2 keyboard or mouse is not connected to the server. If it is, a USB keyboard or mouse will not work during POST.
  • Page 84: Easyled Diagnostics

    By viewing the LEDs in a particular order, you can often identify the source of the error. When LEDs are lit to indicate an error, they remain lit when the server is turned off, provided that the server is still connected to power and the power supply is operating correctly.
  • Page 85 System information (amber) System error (amber) 2. Look at the EasyLED panel on the front of the server. Lit LEDs on the EasyLED panel indicate the type of error that has occurred. The following illustration shows the EasyLED panel LEDs that are visible through the bezel.
  • Page 86 27). 1. See the system-event log for the source of the fault (see “System-event log” on page 38). 2. Make sure that the airflow in the server is not blocked. 3. Make sure that the room temperature is neither too hot nor too cold (see “Environment”...
  • Page 87 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Failing adapter b. (Trained service technician only) System board 1. Reinstall the removed fan.
  • Page 88 SAS signal and power cables d. System board e. ServeRAID adapter 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 1. See the system-event log (see “System-event log” on page 38).
  • Page 89 2. If the CNFG LED is not lit, one of the following conditions might be present: v The server did not start and a failing DIMM LED is lit: a. Check for a PFA log event in the system-event log.
  • Page 90 (Trained service technician only) Microprocessor associated with the VRM 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. Failing VRM b. (Trained service technician only) Microprocessor associated with the VRM c.
  • Page 91 The IMM detects an internal error. (SP BUS) Look at the system service label on the top of the server, which gives an overview of internal components that correspond to the LEDs on the EasyLED panel. This information can often provide enough information to diagnose the error.
  • Page 92 3. Remove the server cover and look inside the server for lit LEDs. Certain components inside the server have LEDs that are lit to indicate the location of a problem. The following illustration shows the LEDs on the system board.
  • Page 93 LED. 2. Reseat the DIMM. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. DIMM b. (Trained service technician only) System board 1. Check the system-event log to determine the reason for the lit LED.
  • Page 94 3. (Trained service technician) Reseat the failing microprocessor. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. (Trained service technician only) Failing microprocessor b. (Trained service technician only) System board 1.
  • Page 95: Remind Button

    3. If the failure remains, go to http://www.lenovo.com/ support for additional troubleshooting information. 1. If the H8 heartbeat LED is blinking at a 1 Hz rate, no action is necessary.
  • Page 96: Power-Supply Leds

    Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. ac power LED dc power LED Power error LED The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the system power LED on the operator information panel and suggested actions to correct the detected problems.
  • Page 97 1. Check the ac power to the server. 2. Make sure that the power cord is connected to a functioning power source. 3. Turn the server off and then turn the server back on. 4. If the problem remains, replace the power supply.
  • Page 98: Diagnostic Programs, Messages, And Error Codes

    See “Microprocessor problems” on page 69 for information about diagnosing microprocessor problems. If the server stops during testing and you cannot continue, restart the server and try running the diagnostic programs again. If the problem remains, replace the component that was being tested when the server stopped.
  • Page 99: Viewing The Test Log

    User Aborted: You stopped the test before it was completed. Not Applicable: You attempted to test a device that is not present in the server. Aborted: The test could not proceed because of the server configuration. Warning: The test could not be run. There was no failure of the hardware that was being tested, but there might be a hardware failure elsewhere, or another problem prevented the test from running;...
  • Page 100 (Trained service technician only) Microprocessor board b. (Trained service technician only) Microprocessor 9. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted System 1. Turn off and restart the system.
  • Page 101 (Trained service technician only) Microprocessor board b. (Trained service technician only) Microprocessor 9. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1. Turn off the system and disconnect it from the stopped: the power source.
  • Page 102 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
  • Page 103 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
  • Page 104 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
  • Page 105 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
  • Page 106 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
  • Page 107 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
  • Page 108 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
  • Page 109 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
  • Page 110 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
  • Page 111 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
  • Page 112 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
  • Page 113 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Failed The IMM 1.
  • Page 114 12. (Trained service technician only) Replace the system board. 13. Reconnect the system to the power source and turn on the system. 14. Run the test again. 15. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support.
  • Page 115 17. Reconnect the system to the power source and turn on the system. 18. Run the test again. 19. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5. Diagnostics...
  • Page 116 10. Trained service technician only) Replace the system board. 11. Reconnect the system to the power source and turn on the system. 12. Run the test again. 13. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support.
  • Page 117 13. Reconnect the system to the power source and turn on the system. 14. Run the test again. 15. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5. Diagnostics...
  • Page 118 For more information, see CBAR address “Updating the firmware” on page 267. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted Test aborted: 1.
  • Page 119 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted Test aborted: 1.
  • Page 120 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted Test aborted: 1.
  • Page 121 5. Turn off and restart the system if necessary to recover from a hung state. 6. Run the memory diagnostics to identify the specific failing DIMM. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5. Diagnostics...
  • Page 122 3. Run the test again. 4. Run the standard memory test to validate all memory. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 1. Run the standard memory test to validate all memory.
  • Page 123 3. Turn off and restart the system. 4. Run the test again. 5. Replace the CD/DVD drive. 6. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted Drive media is 1.
  • Page 124 Replace the cable if it is damaged. 4. Run the test again. 5. Replace the CD/DVD drive. 6. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted Could not 1.
  • Page 125 3. Run the test again. 4. Make sure that the firmware is at the latest level. 5. Run the test again. 6. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Failed An error was 1.
  • Page 126 3. Run the test again. 4. If the system has stopped responding, turn off and restart the system. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Failed Unrecognized 1.
  • Page 127 Check the PCI Information and Network Settings information in the DSA log to determine the physical location of the failing component. 4. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Failed 1.
  • Page 128 Check the PCI Information and Network Settings information in the DSA log to determine the physical location of the failing component. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Failed 1.
  • Page 129 Check the PCI Information and Network Settings information in the DSA log to determine the physical location of the failing component. 4. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5. Diagnostics...
  • Page 130: Recovering From A Lenovo Thinkserver Server Firmware Update Failure

    Recovering from a Lenovo ThinkServer Server Firmware update failure If power to the server is interrupted while you are updating the Lenovo ThinkServer Server Firmware, the server might not restart correctly or might not display video. If this happens, complete the following steps to recover: 1.
  • Page 131: Solving Power Problems

    (see “Solving undetermined problems” on page 124 for the minimum configuration). 4. Reconnect all ac power cords and turn on the server. If the server starts successfully, replace the adapters and devices one at a time until the problem is isolated.
  • Page 132: Solving Undetermined Problems

    Check the LAN activity LEDs on the rear of the server. The LAN activity LED is lit when data is active on the Ethernet network. If the LAN activity LED is off, make sure that the hub and network are operating and that the correct device drivers are installed.
  • Page 133: Problem Determination Tips

    Because of the variety of hardware and software combinations that you can encounter, use the following information to assist you in problem determination. If possible, have this information available when you request assistance from Lenovo. v Machine type and model...
  • Page 134 See Appendix A, “Getting help and technical assistance,” on page 275 for information about calling Lenovo for service. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 135: Chapter 6. Locating Server Controls And Connectors

    This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls and LEDs on the front of the server. Note: The front bezel door is not shown so that the drive bays are visible. Operator information panel The following illustration shows the LEDs on the operator information panel on the front of the server.
  • Page 136 Approximately 3 minutes after the server is connected to ac power, the power-control button becomes active. v Flashing slowly (once per second): The server is turned off and is ready to be turned on. You can press the power-control button to turn on the server.
  • Page 137: Easyled Diagnostics Panel

    The following illustration shows the front LEDs on the EasyLED diagnostics panel. The EasyLED diagnostics panel is located inside the front bezel. Note: The EasyLED diagnostics LEDs remain lit only while the server is connected to power. Server processor bus...
  • Page 138: Rear View

    Rear view The following illustration shows the connectors and LEDs on the rear of the server. USB 1 USB 2 USB 3 USB 4 Ethernet 10/100/1000 Power-cord connector USB 1-4 connectors: Connect a USB device, such as USB mouse or keyboard, to any of these connectors.
  • Page 139: System-Board Internal Connectors

    Serial over LAN (SOL). Systems-management connector: Use this connector to connect the server to a network for systems-management information control. This connector is used only by the IMM.
  • Page 140 The following illustration shows the additional PCI Express expansion slot that is available on the PCI Express extender card. Note: The PCI Express extender card comes standard in the TD200x server. PCI Express x8 slot 7 The following illustration shows two additional PCI-X expansion slots that are available on the PCI-X extender card.
  • Page 141: System-Board External Connectors

    The following illustration shows the SW6 switch and the jumpers on the system board. See the tables below the illustration for information about the switch settings. Video port Serial port 10/100m RJ45 LAN connector NMI button USB ports GbE RJ45 LAN connectors Chapter 6. Locating Server Controls and connectors...
  • Page 142 Pins 2 and 3: Enable the UEFI recovery mode. CMOS v Pins 1 and 2: Normal operation (default). clear v Pins 2 and 3: Clears CMOS. switch block Note: If no jumper is present, the server responds as if the pins are set to 1 and 2.
  • Page 143: System-Board Leds

    VRM fail LED CPU 1 error LED DIMMs 1 - 8 error LEDs (starting from the bottom) DIMMs 9 - 16 error LEDs (starting from the bottom) CPU 2 error LED CPU mismatch LED Chapter 6. Locating Server Controls and connectors...
  • Page 144 LED. 2. Reseat the DIMM. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. DIMM b. (Trained service technician only) System board 1. Check the system-event log to determine the reason for the lit LED.
  • Page 145 2. (Trained service technician only) Replace the system board. If the LED does not begin flashing within 30 seconds of when the server is connected to power, do the following: 1. (Trained service technician only) Use the IMM recovery switch to recover the firmware (see “System-board switches and jumpers”...
  • Page 146: Sas Backplane Connectors

    3. If the failure remains, call Lenovo Service and Support for additional troubleshooting information. 1. If the H8 heartbeat LED is blinking at a 1 Hz rate, no action is necessary.
  • Page 147: Power-Supply Leds

    Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. For more information about solving power-supply problems, see “Solving power problems” on page 123. ac power LED dc power LED Power error LED The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the operator information panel and suggested actions to correct the detected problems.
  • Page 148: Internal Leds, Connectors, And Jumpers

    1. Check the ac power to the server. 2. Make sure that the power cord is connected to a functioning power source. 3. Turn the server off and then turn the server back on. 4. If the problem remains, replace the power supply.
  • Page 149: System-Board Internal Connectors

    PCI Express x8 slot 3 PCI Express x8 slot 2 PCI Express x8 slot 1 Virtual media key connector VRM connector (Microprocessor 2) NMI button RJ45 (10/100) Microprocessor power Video Serial Power supply power Chapter 6. Locating Server Controls and connectors...
  • Page 150 Fans 1, 2, and 3 SATA 1 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual DIMM 9 DIMM 16...
  • Page 151 PCI Express x8 slot 7 The following illustration shows two additional PCI-X expansion slots that are available on the PCI-X extender card, if equipped. PCI-X 1 slot 7 PCI-X 2 slot 8 Chapter 6. Locating Server Controls and connectors...
  • Page 152: System-Board Switches And Jumpers

    See Table 9 and Table 10 for information about the switch and jumper settings. Table 9. System-board jumpers Jumper number Note: If no jumper is present, the server responds as if the jumper is on pins 1 and 2. Table 10. System-board switch 6 SW 6 Switches Switch description Reserved (default off) Power-on password override when on.
  • Page 153: System-Board Leds

    VRM fail LED CPU 1 error LED DIMMs 1 - 8 error LEDs (starting from the bottom) DIMMs 9 - 16 error LEDs (starting from the bottom) CPU 2 error LED CPU mismatch LED Chapter 6. Locating Server Controls and connectors...
  • Page 154: System-Board External Connectors

    The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows the LEDs on the PCI Express extender card 1 , if one is installed. The following illustration shows the LEDs ( 1 and 2 ) on the PCI-X extender card, if one is installed.
  • Page 155: 2.5-Inch Hard Disk Drive Backplane Connectors

    Configuration connector Server power features When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the integrated management module (IMM) is shut down; however, the server can respond to requests from the IMM, such as a remote request to turn on the server.
  • Page 156: Turning Off The Server

    Turning off the server When you turn off the server and leave it connected to ac power, the server can respond to requests from the IMM, such as a remote request to turn on the server. While the server remains connected to ac power, one or more fans might continue to run.
  • Page 157: Chapter 7. Installing Optional Devices And Replacing Customer Replaceable Units

    Important: Before you install optional hardware, make sure that the server is working correctly. Start the server, and make sure that the operating system starts, if an operating system is installed. If the server is not working correctly, see the Chapter 5, “Diagnostics,” on page 27 for diagnostic information.
  • Page 158: Opening The Bezel

    Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that...
  • Page 159: Closing The Bezel

    Pull point To close the bezel, do the following: 1. Rotate the left side of the bezel toward the server to the closed position. 2. Lock the left-side cover, using the key that comes with the server. Chapter 7. Installing optional devices and replacing customer replaceable units...
  • Page 160: Removing The Bezel

    Removing the bezel Bezel Hinge assembly Retention tabs To remove the bezel, do the following: 1. Read the safety information that begins on page 5. 2. Unlock the left-side side cover. Note: You must unlock the side cover to remove the bezel. 3.
  • Page 161 4. Press the retention tabs 1 on the hinge assembly toward each other and pull the hinge assembly out of the chassis. Note: The bezel will also disengage from the chassis hinges if you rotate the bezel beyond 180° or if excessive pressure is applied to the bezel. Do not be alarmed because this is how the bezel was designed.
  • Page 162: Installing The Bezel

    Installing the bezel Bezel Hinge assembly Retention tabs To install the bezel, do the following: 1. Align the hinge assemblies with the hinge holes on the chassis. 2. Push the hinges into the holes on the chassis until they snap into place. 3.
  • Page 163: Opening The Bezel Media Door

    Note: You must unlock the side cover to open or remove the bezel. When you lock the server side cover, it locks both the cover and the bezel. 3. Grasp the depressed area on the left side of the bezel door and rotate the bezel to the open position.
  • Page 164: Closing The Bezel Media Door

    Bezel media door Media door lock Note: To remove the media door from the bezel, push upward on the media door hinge to remove it from the bezel. 5. When the media door is unlocked, the icon on the side of the bezel 1 will be in the unlocked position.
  • Page 165: Removing The Left-Side Cover

    If no operating system is installed, start the server and make sure that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. If the server is not working correctly, see the Chapter 5, “Diagnostics,”...
  • Page 166: Installing The Left-Side Cover

    To install the left-side cover, complete the following steps: 1. Set the bottom edge of the left-side cover on the bottom ledge of the server. 2. Rotate the top edge of the cover toward the server and press inward on the cover until it clicks into place.
  • Page 167 3. Press the release latch on the power supplies and filler panels and pull them out of the power-supply cage. Release latch Hot-swap power supply 4. Unlock and remove the left-side cover. 5. Pull up on the power-supply cage handle to unlock the cage; then, rotate the cage out until it stops.
  • Page 168: Closing The Power-Supply Cage

    Power supply release tab Attention: cage before you start to move the cage back into the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Be sure to move the cables out of the way of the power supply...
  • Page 169 2. Carefully rotate the power-supply cage into the server chassis. The locating tabs on the power-supply cage must fit over the corresponding tabs on the front latch bracket. Power-supply cage handle Power-supply cage Power-supply cage front latch bracket Locating tabs...
  • Page 170: Turning The Stabilizing Feet

    Turning the stabilizing feet To rotate the front feet, do the following: 1. Carefully position the server on a flat surface. The feet ( 1 ) should hang over the edge of the flat surface to ease removal. 2. Press in on the clips to hold the feet in place; then, pry the feet away from the server.
  • Page 171: Internal Cable Routing And Connectors

    Internal cable routing and connectors You can install either an USB or a SATA tape drive in the server. The following illustration shows the internal cable routing and connectors for both the USB tape drive and the SATA tape drive.
  • Page 172 The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID BR10i controller to eight 2.5-inch hard disk drives. The left port on the ServeRAID BR10i controller is connected to the backplane for drives 4-7 and the right port on the adapter is connected to the backplane for drives 0-3. Cable for drives 4-7 Cable connector for drives 4-7 Cable for drives 0-3...
  • Page 173 The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID BR10i controller to 16 2.5-inch hard disk drives. The following illustration shows the cable connectors on the ServeRAID-BR10i controller. ServeRAID-BR10i controller Cable connector for drives 0 - 3 Cable connector for drives 4 - 7 Chapter 7.
  • Page 174 The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID MR10i or ServeRAID MR10is controllers to eight 2.5-inch hard disk drives. The right port on the ServeRAID MR10i or ServeRAID MR10is controller is connected to the backplane for drives 4-7 and the left port on the controller is connected to the backplane for drives 0-3.
  • Page 175 The following illustration shows the internal SAS power and signal cable routing from the hard disk drives to the connectors on the system board. SAS power cable connector B SAS power cable connector A The following illustration shows the internal SATA and power cable routing and the connectors from the DVD drive to the system board.
  • Page 176 The following illustration shows the internal cable routing and connectors from the operator information panel to the system board. Operator information panel cable connector Operator information panel cable The following illustration shows the internal cable routing and connectors from the EasyLED diagnostics panel to the system board.
  • Page 177: Removing The Air Baffle

    5. Remove the power supplies from the power supply cage. 6. Unlatch the power supply cage and rotate it out of the server until it locks. 7. Rotate the rear of the air baffle up A , then find the pinch-tab 1 on the air baffle, pinch it together with your fingers B , and lift C the air baffle 2 out of the server.
  • Page 178: Installing The Air Baffle

    2. Slide the air baffle down into the server 1 until the positioning pins fit into the locating holes; then, press down on the air baffle until the pinch tab clicks into place.
  • Page 179: Removing The Fan-Cage Assembly

    2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Turn the server on its side so that it is lying flat, with the side cover facing up. 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
  • Page 180: Installing The Fan-Cage Assembly

    3. Disconnect all external cables and power cords. 4. Turn the server on its side so that it is lying flat, with the side cover facing up. 5. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
  • Page 181: Installing The Battery

    You must replace the battery with a lithium battery of the same type from the same manufacturer. v After you replace the battery, you must reconfigure the server and reset the system date and time. v To avoid possible danger, read and follow the following safety statement.
  • Page 182: Removing A Hot-Swap Power Supply

    If you suspect a problem with one of these parts, contact a service technician. Note: If only one hot-swap power supply is installed in the server, you must turn off the server before removing the power supply. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 183: Installing A Hot-Swap Power Supply

    1. Read the safety information Chapter 2, “Safety information,” on page 5. Attention: when the server is powered on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
  • Page 184 1. Read the safety information Chapter 2, “Safety information,” on page 5. Attention: when the server is powered on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
  • Page 185: Installing Redundant Power Supply And Fans

    Note: If the server has been turned off, you must wait approximately 3 minutes after you connect the server power cord to an electrical outlet before the power-control button becomes active.
  • Page 186 9. Make sure that the ac power LED on the top of each power supply is lit, indicating that the power supply is operating correctly. If the server is turned on, make sure that the dc power LED on the top of the power supply is lit also.
  • Page 187: Removing A Voltage Regulator Module

    2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
  • Page 188: Installing A Voltage Regulator Module

    To remove the front adapter-retention bracket, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 189: Installing The Front Adapter-Retention Bracket

    5. Install and lock the side cover (see “Installing the left-side cover” on page 158). 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Chapter 7. Installing optional devices and replacing customer replaceable units...
  • Page 190: Removing The Rear Adapter Retention Bracket

    To remove the rear adapter-retention bracket, do the following: 1. Read the safety information that begins on page 5. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see “Removing the left-side cover” on page 157).
  • Page 191: Installing The Rear Adapter Retention Bracket

    4. Install and lock the side cover (see “Installing the left-side cover” on page 158). 5. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Chapter 7. Installing optional devices and replacing customer replaceable units...
  • Page 192: Removing An Adapter

    2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
  • Page 193 Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to stop, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.
  • Page 194 6. If you are installing a full-length adapter, remove the blue adapter guide 1 (if any) from the end of the adapter. Otherwise, continue with the next step. 7. Press the adapter firmly into the expansion slot, lower the adapter-retention bracket, and make sure that the bracket is in the closed position.
  • Page 195: Removing The Dvd Drive

    To remove the DVD drive 1 , do the following: 1. Read the safety information that begins on page 5. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
  • Page 196: Installing A Dvd (Optical) Drive

    To install a DVD (optical) drive 1 , do the following: 1. Read the safety information that begins on page 5. 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables. 3. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
  • Page 197: Removing An Optional Tape Drive

    9. Disconnect the drive signal cable from the system board. 10. Disconnect the power cable from the back of the tape drive. 11. If the tape drive is secured to the server with screws, remove them. 12. Gently pull the tape drive and signal cable out of the server.
  • Page 198: Installing A Usb Or Sata Tape Drive

    “Removing the bezel” on page 152). 5. Remove the EMC shields 1 from the drive bays. 6. Find the blue drive rails in the server bay and install one on each side of the tape drive. 7. Slide the tape drive 2 into the server.
  • Page 199 Fan-cage assembly a. Press the fan-cage release latches on the top and bottom of the fan cage toward the sides of the server. The cage lifts slightly when the release latches are fully open. b. Grasp the cage and lift it out of the server.
  • Page 200 14. If the tape drive came with screws, secure the drive to the server chassis, using the supplied screws. SATA optical drive power connector USB signal cable connector USB signal cable SATA optical drive power cable (SATA-to-traditional power connector cable also included.
  • Page 201: Removing The Usb Cable And Easyled Panel

    If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 233. Removing the USB cable and EasyLED panel To remove the USB cable and EasyLED panel from the server, complete the following steps: 1. Read the safety information that begins on page 5.
  • Page 202: Installing The Usb Cable And Easyled Panel

    4. Position the bottom of the USB cable and EasyLED panel mounting bracket into the opening and rotate the top of the bracket toward the server until it clicks into place. 5. Connect the EasyLED diagnostics cable to the system board. See “System-board internal connectors”...
  • Page 203: Removing A 2.5-Inch Hot-Swap Hard Disk Drive

    1. Read the safety information that begins on page 5. Attention: when the server is powered on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
  • Page 204: Installing A 2.5-Inch Hot-Swap Hard Disk Drive

    The following notes describe the types of hard disk drives that the server supports and other information that you must consider when you install a hard disk drive: v Depending on the model, the server supports up to eight or up to 16 2.5-inch SAS hot-swap hard disk drives in the hot-swap bays.
  • Page 205 You do not have to turn off the server to install hot-swap drives in the hot-swap drive bays. However, you must turn off the server when you perform any steps that involve installing or removing cables.
  • Page 206: Removing A 2.5-Inch Disk Drive Backplane

    If the green hard disk drive activity LED is flashing, the drive is being accessed. b. If the server is configured for RAID operation using an optional ServeRAID adapter, you might have to reconfigure your disk arrays after you install hard disk drives.
  • Page 207 11. Lift the retention latch that holds the backplane in place; then, grasp the top edge of the backplane and rotate it toward the rear of the server. When the backplane is clear of the drive-cage retention tabs, remove it from the server.
  • Page 208: Installing A 2.5-Inch Disk Drive Backplane

    To install a 2.5-inch hard disk drive backplane, complete the following steps: 1. Touch the static-protective package that contains the hard disk drive backplane to any unpainted metal surface on the server; then, remove the backplane from the package. 2. Position the 2.5-inch hard disk drive backplane in the drive-cage retention tabs;...
  • Page 209 11. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 12. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Chapter 7. Installing optional devices and replacing customer replaceable units...
  • Page 210: Removing The 2.5-Inch Disk Drive Cage

    2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
  • Page 211 13. Remove both of the backplanes from the 2.5-inch disk drive cage (see “Removing a 2.5-inch disk drive backplane” on page 198). 14. If you are instructed to return the 2.5-inch disk drive cage, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 212: Installing The 2.5-Inch Disk Drive Cage

    (see “Installing a 2.5-inch hot-swap hard disk drive” on page 196). 5. Close the bezel (see “Closing the bezel” on page 151). 6. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 7.
  • Page 213: Removing The Operator Information Panel Assembly

    To remove the operator information panel assembly, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
  • Page 214: Installing The Operator Information Panel Assembly

    11. Push up on the release latch while you pull the operator information panel assembly toward the rear of the server; then, angle the back of the assembly toward the system board and remove the assembly from the server. 12. If you are instructed to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 215: Removing An Extender Card

    2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: Do not allow the server to fall over.
  • Page 216 4. Unlock and remove the side cover (see “Removing the left-side cover” on page 157). 5. Remove any adapters that are installed in the expansion slots (see “Removing an adapter” on page 184). 6. Remove the system board and place it on a static-protective surface (see “Removing the system board”...
  • Page 217: Installing An Extender Card

    3. Install the two screws that secure the extender card to the system-board tray. 4. Install the system board in the server (see “Installing the system board” on page 232). 5. Install any adapters that you removed from the expansion slots (see “Installing an adapter”...
  • Page 218: Removing A Memory Module

    2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Turn the server on its side so that it is lying flat, with the cover facing up. 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
  • Page 219: Installing A Memory Module

    (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/thinkserver and click the Options tab for a list of supported memory modules for the server. v At least one DIMM must be installed for each installed microprocessor for the server to operate, but three DIMMs per microprocessor improves server performance.
  • Page 220: Independent Channel Mode

    The server supports 1 GB, 2 GB, and 4 GB DIMMs, with a minimum of 1 GB and a maximum of 64 GB of system memory. For 32-bit operating systems only: Some memory is reserved for various system resources and is unavailable to the operating system. The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI devices.
  • Page 221 following illustration shows that the first pair of DIMMs (indicated by ones (1) inside the boxes) should be installed in DIMM connector 3 on channel 0 and DIMM connector 6 on channel 1. DIMM connectors 7, 8, 15, and 16 on channel 2 are not used in memory-mirroring mode.
  • Page 222 Note: DIMM connectors 7, 8, 15, and 16 are not used in memory-mirroring mode. When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed.
  • Page 223 Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to stop, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
  • Page 224 DIMM Retaining clip 10. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously.
  • Page 225: Removing A Hot-Swap Fan

    3. Open the fan-locking handle by sliding the orange release latch in the direction of the arrow. 4. Pull outward on the free end of the handle to remove the fan from the server. 5. If you are instructed to return the hot-swap fan, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 226: Installing A Hot-Swap Fan

    2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
  • Page 227 Lift the heat-sink release lever to the fully open position. b. Rotate the back of the heat sink out of the retention bracket and remove the heat sink from the server. Attention: Do not touch the thermal grease on the bottom of the heat sink.
  • Page 228: Installing A Microprocessor And Heat Sink

    See http://www.lenovo.com/ thinkserver for a list of supported microprocessors. v The server supports up to two microprocessors. If the server comes with one microprocessor, you can install a second microprocessor. v Both microprocessors must have the same QuickPath Interconnect (QPI) link speed, integrated memory controller frequency, core frequency, power segment, cache size, and type.
  • Page 229 (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, see http://www.lenovo.com/thinkserver. v To order additional microprocessor optional devices, contact your Lenovo marketing representative or authorized reseller. v The microprocessor speeds are automatically set for this server; therefore, you do not have to set any microprocessor frequency-selection jumpers or switches.
  • Page 230 4. Install the microprocessor: a. Touch the static-protective package that contains the microprocessor to any unpainted metal surface on the server. Then, remove the microprocessor from the package. b. Remove the protective cover, tape, or label from the surface of the microprocessor socket, if any is present.
  • Page 231 Touching the thermal grease will contaminate it. If the thermal grease is contaminated, call Lenovo service to request a replacement thermal grease kit. For information about installing the replacement thermal grease, see “Thermal grease” on page 226.
  • Page 232 2 (see “System-board internal connectors” on page 131 for the VRM connector location). Note: A VRM must be installed for microprocessor 2. The server will not start if microprocessor 2 is installed without a VRM. a. Open the retaining clips on each end of the VRM connector.
  • Page 233 11. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 12. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Chapter 7. Installing optional devices and replacing customer replaceable units...
  • Page 234: Thermal Grease

    Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the following steps: 1.
  • Page 235: Removing A Heat-Sink Retention Module

    2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the side cover (see “Removing the left-side cover” on page 157).
  • Page 236: Installing A Heat-Sink Retention Module

    158). 8. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Make sure that you install each heat sink with its paired...
  • Page 237: Removing A Microprocessor Retention Module

    2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the side cover (see “Removing the left-side cover” on page 157).
  • Page 238: Installing A Microprocessor Retention Module

    158). 8. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Make sure that you install each heat sink with its paired...
  • Page 239: Removing The System Board

    2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the side cover (see “Removing the left-side cover” on page 157).
  • Page 240: Installing The System Board

    Battery (see “Removing the battery” on page 172). 11. Rotate the release lever toward the front of the chassis. 12. Slide the system board toward the front of the server to disengage the tabs from the chassis; then, grasp the handles and carefully lift the system board out of the server.
  • Page 241: Completing The Installation

    Completing the installation To complete the installation, do the following: 1. Insert the bezel hinges into the slots on the server chassis and close the bezel (“Closing the bezel media door” on page 156 and “Closing the bezel” on page 151).
  • Page 242: Connecting The Cables

    Power cord connector Updating the server configuration When you start the server for the first time after you add or remove a device, you might receive a message that the configuration has changed. The Setup Utility starts automatically so that you can save the new configuration settings. For more information, see Chapter 9, “Configuring the server,”...
  • Page 243 “Typical operating system installation” on page 265 and the operating-system documentation. If the server has an optional RAID adapter and you have installed or removed a hard disk drive, see the documentation that comes with the RAID adapter for information about reconfiguring the disk arrays.
  • Page 244 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 245: Chapter 8. Parts Listing, Td200X Machine Types 3719, 3821, 3822, And 3823

    Heat sink retention bracket DIMMs System board Power-supply cage Power supply Power-supply filler Control panel assembly © Lenovo 2009. Portions © IBM Corp. 2009. USB cable/EasyLED diagnostics assembly DVD drive Bezel Optical drive bay EMC shield 2.5-inch EMC shield 2.5-inch hot-swap drive 2.5-inch drive cage assembly...
  • Page 246 Table 14. Parts listing, Type 3719 Index Description Side Cover (models CTO All Models) Retention Module (models CTO All Models) Air Duct (models CTO All Models) CPU Heat sink (models CTO All Models) Microprocessor, Xeon 2.66GHz/6.4GTS-8MB QC 95w (models CTO) Microprocessor, Xeon 2.4GHz/5.86GTS-8MB QC 80w (models CTO) Microprocessor, Xeon 2.26GHz/5.86GTS-8MB QC 80w...
  • Page 247 Table 14. Parts listing, Type 3719 (continued) Index Description Hard disk drive, 73GB 15K SFF 6Gbps HS HDD (models CTO All Models) 2.5″ HDD CAGE (models CTO All Models) Backplane (models CTO All Models) Fan, 120mm (models CTO All Models) HS 120x38 Fan harness (models CTO All Models) LSI MR-10i SAS/SATA Controller (models CTO) LSI BR-10i SAS/SATA Controller (models CTO 45U 45S...
  • Page 248 Table 14. Parts listing, Type 3719 (continued) Index Description NetXtreme II 1000 Express G Ethernet Adapter- PCIe (models CTO) NetXtreme II 1000 Express Dual Port Ethernet Adapter (models CTO) QLogic 10Gb CNA (models CTO) Hot Swap Fan Cage (models CTO All Models) Qlogic 10Gb SFP+ SR Optical Transce (models CTO) Service Label (models CTO All Models) LSI Raid battery (models CTO)
  • Page 249 Table 15. Parts listing, Type 3821 (continued) Index Description Half-High SATA DVD-ROM (models CTO) Half-High SATA Multi-Burner (models CTO) TD200x Bezel FRU (models CTO All Models) EMC Shield 4 x 3.5″ (models CTO All Models) EMC Shield Kit (models CTO All Models) Hard disk drive, 146GB 15K SFF 6Gbps HS HDD (models CTO All Models) Hard disk drive, 146GB 10K SFF 6Gbps HS HDD (models...
  • Page 250 Table 15. Parts listing, Type 3821 (continued) Index Description Chassis (models CTO All Models) Hot Swap Fan Cage (models CTO All Models) Top/Side cover (models CTO All Models) ALCOHOL WIPE (models CTO All Models) Bottom Cover - TD200(x) Rack (models CTO All Models) Keyboard,.
  • Page 251 Table 16. Parts listing, Type 3822 (continued) Index Description Memory module, 2GB DDR3-1333 1Rx4 LP RDIMM (models CTO 41U 41S 41Y 41G 41M 41A 41Q 41T 41H 41R 41E 42U 42S 42Y 42G 42M 42A 42Q 42T 42H 42R 42E 43G 43M 43A 43Q 43T 43H 43R 43E) Memory module, 4GB DDR3-1333 2Rx4 LP RDIMM (models CTO) System board, TD200x Planar (models CTO 41U 41S 41Y...
  • Page 252 Table 16. Parts listing, Type 3822 (continued) Index Description Cable, 24 SATA Cable (models CTO All Models) Cable, USB Cable (models CTO All Models) Cable, Easy LED Cable (models CTO All Models) Cable, Pure Power Cable (models CTO All Models) Cable, Backplane Configuration Cable (models CTO All Models) Cable, SAS 710mm Cable (models CTO All Models)
  • Page 253 Table 17. Parts listing, Type 3823 Index Description Side Cover (models CTO All Models) Retention Module (models CTO All Models) Air Duct (models CTO All Models) CPU Heat sink (models CTO All Models) Microprocessor, Xeon 2.66GHz/6.4GTS-8MB QC 95w (models CTO) Microprocessor, Xeon 2.4GHz/5.86GTS-8MB QC 80w (models CTO) Microprocessor, Xeon 2.26GHz/5.86GTS-8MB QC 80w...
  • Page 254 Table 17. Parts listing, Type 3823 (continued) Index Description Hard disk drive, 73GB 15K SFF 6Gbps HS HDD (models CTO All Models) 2.5″ HDD CAGE (models CTO All Models) Backplane (models CTO All Models) Fan, 120mm (models CTO All Models) HS 120x38 Fan harness (models CTO All Models) LSI MR-10i SAS/SATA Controller (models CTO 41U 41S 41Y 41G 41M 41A 41Q 41T 41H 41R 41E 42U 42S 42Y...
  • Page 255: Power Cords

    Power cords For your safety, IBM use with this Lenovo product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards...
  • Page 256 Table 18. Power cords, Type 3719 (continued) Lenovo Power cord part number 39M5144 39M5151 39M5158 39M5165 39M5172 39M5081 39M5219 39M5199 39M5068 39M5226 39M5179 39M5233 Table 19. Power cords, Type 3821 Lenovo Power cord part number 39M5247 39M5102 39M5123 39M5130 39M5144...
  • Page 257 Table 20. Power cords, Type 3822 (continued) Lenovo Power cord part number Used in these countries and regions 39M5144 S. Africa 2.8M (models CTO 41G 41M 41A 42G 42M 42A 43G 43M 43A 44G) 39M5151 UK 2.8M (models CTO 41G 41A 42G 42A 43G 43A) 39M5158 Switzerland 2.8M (models CTO 41Y 41G 42Y 42G 43Y 43G)
  • Page 258 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 259: Chapter 9. Configuring The Server

    “Using the Setup Utility” on page 252. v Boot Menu program The Boot Menu program is part of the server firmware. Use it to override the startup sequence that is set in the Setup Utility and temporarily assign a device to be first in the startup sequence.
  • Page 260: Using The Setup Utility

    View and change assignments for devices and I/O ports v Set the date and time v Set the startup characteristics of the server and the order of startup devices v Set and change settings for advanced hardware features v View, set, and change settings for power-management features...
  • Page 261 System Settings Select this choice to view or change the server component settings. – Processors Select this choice to view or change the processor settings.
  • Page 262 See“Running the diagnostic programs” on page 90 for instructions for running the diagnostic programs. Important: If the system-error LED on the front of the server is lit but there are no other error indications, clear the system-event log. Also, after you complete a repair or correct an error, clear the system-event log to turn off the system-error LED on the front of the server.
  • Page 263: Passwords

    A system administrator who types the administrator password has access to the full Setup Utility menu; the system administrator can give the user authority to set, change, and delete the power-on password. A user who types the power-on Chapter 9. Configuring the server...
  • Page 264 Power-on password If a power-on password is set, when you turn on the server, the system startup will not be completed until you type the power-on password. You can use any combination of up to seven characters (A - Z, a - z, and 0 - 9) for the password.
  • Page 265: Administrator Password

    While the server is turned off, move switch 2 of the switch block (SW6) to the On position to enable the power-on password override. You can then start the Setup Utility and reset the power-on password.
  • Page 266: Using The Boot Selection Menu Program

    4. Use the Up Arrow and Down Arrow keys to select an item from the Boot Selection Menu and press Enter. The next time the server starts, it returns to the startup sequence that is set in the Setup Utility.
  • Page 267: Using The Lsi Configuration Utility Program

    In addition, you can download an LSI command-line configuration program from http://www.lenovo.com/support. When you are using the LSI Configuration Utility program to configure and manage arrays, consider the following information:...
  • Page 268: Starting The Lsi Configuration Utility Program

    3. Select System Settings → Adapters and UEFI drivers. 4. Select Please refresh this page first and press Enter. 5. Select the device driver that is applicable for the SAS controller in the server. For example, LSI Logic Fusion MPT SAS Driver.
  • Page 269: Using The Webbios Utility

    Select this to toggle between the Physical View and Logical View. Events From this view, you can display the system events in the Event Information page. Exit Select this to exit the WebBIOS utility and continue with the system boot. Chapter 9. Configuring the server...
  • Page 270: Creating A Storage Configuration Using The Configuration Wizard

    Creating a storage configuration using the Configuration Wizard Follow these steps to start create a storage configuration: 1. Click Configuration Wizard to start the wizard. 2. Select a configuration option: Attention: existing data in the configuration is deleted. Make a backup copy of any data that you want to keep before selecting these options.
  • Page 271: Using The Thinkserver Easystartup Dvd

    If you did not receive a ThinkServer EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at http://www.lenovo.com/support. The EasyStartup program has the following features:...
  • Page 272: Easystartup Overview

    EasyStartup overview The EasyStartup program requires a supported Lenovo server with an enabled, startable (bootable) DVD drive. In addition to the ThinkServer EasyStartup DVD, you also must have the operating-system installation CD or DVD and the product key or installation number for the operating system (if provided).
  • Page 273: Typical Operating System Installation

    When you select Install operating system, you will be prompted for information required for the installation. The prompts vary depending on the operating system selected. This section describes the tasks associated with a typical Windows Server operating system installation. Each task must be completed before moving to the next task.
  • Page 274: Installing Your Operating System Without Using Easystartup

    Lenovo Support Web site: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
  • Page 275: Updating The Firmware

    Firmware Updater updates the server firmware in two steps, by updating system and adapter firmware and updating hard disk drive (HDD) firmware. To update your system, first go the Lenovo Support Web site and obtain the ISO file. 1. Go to: http://www.lenovo.com/support.
  • Page 276: Starting The Backup Server Firmware

    If the primary copy of the server firmware becomes damaged, use this backup copy. To force the server to start from the backup copy, turn off the server; then, place the UEFI boot recovery J29 jumper in the backup position (pins 2 and 3).
  • Page 277: Using The Remote Presence Capability And Blue-Screen Capture

    IPMI 2.0 protocol. Use the command-line interface to issue commands to control the server power, view system information, and identify the server. You can also save one or more commands as a text file and run the file as a script.
  • Page 278: Logging On To The Web Interface

    The Advanced Settings Utility (ASU) program is an alternative to the Setup Utility for modifying UEFI settings. Use the ASU program online or out-of-band to modify UEFI settings from the command line without the need to restart the server to access the Setup Utility.
  • Page 279: Installing Thinkserver Easymanage Software

    The server is not a domain controller. However, it is recommended to have the server join a domain. v The account that you use to log in and to install the Core Server has Administrator privileges on the server with full read/write access. Ideally, this account is also a Domain Administrator account.
  • Page 280: Installing Windows 2003 Components On The Core Server

    Help -> LANDesk -> Security Updates for a guide to configuring Security and Patch Manager. 9. Install Adobe functions from the same server on which the Core Server is installed. You can obtain Adobe Flash Player 9 from the Adobe Web site: http://www.adobe.com/products/flashplayer/ Installing Windows 2003 components on the Core Server To install IIS, ASP.Net, and SNMP on the Core Server, do the following procedure:...
  • Page 281: Uninstalling The Landesk Software Agent

    Note: If IIS is already installed and certain Role Services are still required, expand Roles in the tree view on the left in Server Manager and click on Web Server (IIS), then click on Add Role Services. Select the necessary role services and click Install.
  • Page 282 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 283: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for...
  • Page 284: Using Other Services

    Hardware and software configuration information Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
  • Page 285: Purchasing Additional Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at http://www.lenovo.com/. Lenovo product service...
  • Page 286 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 287: Appendix B. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 288: Trademarks

    Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkServer...
  • Page 289: Product Recycling And Disposal

    Lenovo recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. Lenovo dispone de una serie de programas y servicios de devolución de productos, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI.
  • Page 290: Compliance With Republic Of Turkey Directive On The Restriction Of Hazardous Substances

    EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local Lenovo representative. Compliance with Republic of Turkey Directive on the Restriction of...
  • Page 291: Battery Return Program

    The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local waste disposal facility. For Taiwan: Please recycle batteries.
  • Page 292: German Ordinance For Work Gloss Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 293: Industry Canada Class A Emission Compliance Statement

    Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Lenovo option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
  • Page 294 Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw.
  • Page 295: Japan Voluntary Control Council For Interference (Vcci) Statement

    Japan Voluntary Control Council for Interference (VCCI) statement Taiwan Class A warning statement People’s Republic of China Class A warning statement Korea Class A warning statement Appendix B. Notices...
  • Page 296 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 297: Index

    21, 22 Class A electronic emission notice 284 closing bezel 151 closing power-supply cage 160 © Lenovo 2009. Portions © IBM Corp. 2009. CNFG LED 81 code updates 23 collecting data 23 completing the installation 233 configuration 234...
  • Page 298 dc power LED 130 deassertion event, system-event log 28 diagnostic error codes 91 on-board programs, starting 90 programs, overview 90 test log, viewing 91 text message format 90 tools, overview 27 diagnostics program, preboot 15 dimensions 18 DIMM installation 215 installation order 215 LED 85, 136 problems 68...
  • Page 299 CPU 2 error 86 CPU mismatch 86 DASD 80 DIMM 85 EasyLED diagnostics 78 EasyLED diagnostics, viewing without power 76 fan 79 front of server 127 H8 heartbeat 87 IMM heartbeat 87 LOG 78 MEM 81 NMI 80 operator information panel 76...
  • Page 300 left-side cover installing 158 local area network (LAN) 16 LOG LED 78 logs system event message 38 LSI Configuration Utility overview 259 starting 260 management, systems 15 media door, open 155 MEM LED 81 memory 16, 18 memory mirroring description 212 DIMM population sequence 214 memory module removing 210...
  • Page 301 185 SCSI Attached Disk Test 66 serial port problems 74 serial connector 131 server components 149 server configuration, updating 251 server firmware, starting backup 268 server firmware, UEFI-compliant 15 ServeRAID 17 service calling for 126 request, online 25 Setup Utility...
  • Page 302 LED 82 removing 179 Web interface logging on to 270 obtaining IP address 269 Web site Lenovo support 23, 24, 25, 28, 220, 237, 266, 267 support 275 weight 18 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
  • Page 304 Part Number: XXXXXX Printed in USA (1P) P/N: XXXXXX...

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