7.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the
Returning Merchandise for Service
General Technique
J10G_PWR
JPTG1
If you experience unstable operation or get no boot response, try:
COM1
1. With power off, remove all but one DIMM and other added components, such as add-on
JIPMB1
cards, from the motherboard. Make sure the motherboard is not shorted to the chassis.
2. Set all jumpers to their default positions.
3. Power up. If the system boots, check for memory errors and add-on card problems.
No Power
•
Check that the power LED on the motherboard is on.
JSLIM2
•
Make sure that the power connector is connected to the power supply.
•
Check that the motherboard battery still supplies approximately 3 VDC. If it does not,
replace it.
•
Check that the system input voltage is 100-120 VAC or 180-240 VAC.
•
Turn the power switch on and off to test the system
section(s) in this chapter.
UID
JVRM1
VGA
MH6
LEDBMC
JMD1_SRW1
JMD1_SRW2
JMD1
MH5
X12SDV-4C-SPT8F
REV:1.00A
DESIGNED IN USA
JTPM1
P1_NVME0
JSLIM1
JF1:
FANB FANA
OH
NIC2
NIC1
HDD
PWR
PWR
RST
X
ON
FF
LED
LED
LEDPWR
JF1
LED1
LED1
Figure 7-3. Location of the MB Power LED
Chapter 7: Troubleshooting and Support
Technical Support Procedures
LAN 1/2
LAN 3/4
JBM1
CPU
BAR CODE
BT1
SUPERDOM
JBT1
JRK1
JSTBY1
76
IPMI_LAN
USB 4/5(3.0)
JBM2
MH3
JPH1
JPI2C1
JOPPS
JPWR1
MH1
JL1
JD1
1
or
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