Supermicro SuperServer SYS-110P-FDWTR User Manual
  1. Manuals
  2. Brands
  3. Supermicro Manuals
  4. Server
  5. SuperServer SYS-110P-FDWTR
  6. User manual

Supermicro SuperServer SYS-110P-FDWTR User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SuperServer
®
SYS-110P-FDWTR
SYS-110P-FDWTR-NEBS-DC
USER'S MANUAL
Revision 1.0

Advertisement

Table of Contents
loading

Related Manuals for Supermicro SuperServer SYS-110P-FDWTR

Summary of Contents for Supermicro SuperServer SYS-110P-FDWTR

  • Page 1 SuperServer ® SYS-110P-FDWTR SYS-110P-FDWTR-NEBS-DC USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Contents Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 1.3 System Architecture ......................11 Motherboard Block Diagram .....................12 1.4 Motherboard Layout ......................13 Quick Reference Table ......................14 Chapter 2 Server Installation 2.1 Overview ..........................16 2.2 Unpacking the System .......................16 2.3 Preparing for Setup ......................16 Choosing a Setup Location ....................16 Rack Precautions ......................17...
  • Page 5 Contents 3.2 Accessing the System ......................28 3.3 Static-Sensitive Devices .....................29 Precautions ........................29 3.4 Processor and Heatsink Installation ...................30 The Processor Carrier Assembly ..................31 The Processor Heatsink Module (PHM) ................33 Preparing the CPU Socket for Installation ................34 Installing the PHM into the CPU Socket ................35 Removing the PHM from the CPU Socket ...............38 Removing the Processor Carrier Assembly from the PHM ..........39 Removing the Processor from the Carrier Assembly............40...
  • Page 6 Contents 4.5 LED Indicators ........................64 Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................66 5.2 Driver Installation ........................68 5.3 SuperDoctor 5 ........................69 ® 5.4 BMC ............................70 BMC ADMIN User Password ....................70 Chapter 6 Optional Components 6.1 Optional Parts List ......................71 6.2 Power Cable ........................71 6.3 Air Shrouds .........................71 6.4 TPM Security Module ......................71...
  • Page 7 Contents 7.9 Contacting Supermicro .......................81 Appendix A Standardized Warning Statements for DC Systems Appendix B System Specifications...
  • Page 8 Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 9: Chapter 1 Introduction

    Chapter 1: Introduction Chapter 1 Introduction 1.1 Overview This chapter provides a brief outline of the functions and features of the SYS-110P-FDWTR/SYS-110P-FDWTR-NEBS-DC.  It is based on the X12SPW-TF motherboard and the CSE-515B-R601W chassis. Chassis CSE-515B-R601W Motherboard X12SPW-TF Processor Support 3rd Gen Intel® Xeon® Scalable processors up to 205W Memory Eight DIMM slots, up to 2TB ECC LRDIMM, DDR4-3200 MHz Drive Support...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Power Button with Status LED Dedicated IPMI LAN VGA Port USB Ports PWS2 PWS1 LAN2 COM1 LAN1 Figure 1-1.

  • Page 11: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system electrical components and block diagrams of the motherboard and the overall system. USB 3.2 Gen 1 Ports PCIe Exapnsion Slots Power Supplies 3rd Generation Intel Xeon Scalable Processor DIMM Slots Fans...

  • Page 12: Motherboard Block Diagram

    Chapter 1: Introduction Motherboard Block Diagram The block diagram below shows the connections and relationships between the subsystems and major components of the overall system. CPU1-B1 CPU1-A1 CPU1-D1 CPU1-C1 CPU1-E1 CPU1-H1 PVCCIN_CPU1 12V_STBY VR13HC 7+1 PHASE 300W CPU1 DDR4 PECI:30 SOCKET ID:0 DMI3 PCI-E X16 G4...

  • Page 13: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12SPW-TF motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard...

  • Page 14: Quick Reference Table

    SMBus Clock/DATA header connected to CPU/Mem VRMs LAN1, LAN2 LAN (RJ45) Ports M.2-H M.2 PCIe 3.0 x4/SATA3 Slot (supports M-Key 2280 and 22110) NVME0/1, NVME2/3 PCIe 4.0 x8 Slimline SAS Connector SXB1A, SXB1B, SXB1C Supermicro Proprietary WIO Left Add-on Card Slots...
  • Page 15 Chapter 1: Introduction Connector Description SXB2 Supermicro Proprietary WIO Right Add-on Card Slot S-SATA0, S-SATA1 SATA 3.0 Ports with SATA DOM Power S-SGPIO1 Serial Link General Purpose I/O Connection Header Trusted Platform Module/Port 80 Connector UID-SW Unit Identifier (UID) Switch USB0/1 Back Panel Universal Serial Bus (USB) 2.0 Ports...

  • Page 16: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 17: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. The ports of this equipment are suitable for connection to intra-building or unexposed wiring or cabling only.

  • Page 18: Rack Mounting Considerations

    Chapter 2: Server Installation • When not servicing, always keep the front door of the rack and all covers/panels on the servers closed to maintain proper cooling. • The AC power input ports are intended for installation in NEBS environments where rapid changes in line voltage may occur.
  • Page 19 Chapter 2: Server Installation To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • This unit should be mounted at the bottom of the rack if it is the only unit in the rack. •...

  • Page 20: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 25.6" and 33" deep. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.

  • Page 21: Installing The Outer Rails Onto The Rack

    Chapter 2: Server Installation Installing the Outer Rails onto the Rack Each end of the assembled outer rail includes a bracket with square pegs to fit into your rack holes. If you have an older rack with round holes, these brackets must be removed, and you must use screws to secure the rail to the rack.

  • Page 22: Installing The Chassis Into A Rack

    Chapter 2: Server Installation 2.5 Installing the Chassis into a Rack Once rails are attached to the chassis and the rack, the chassis is ready to be installed into a rack. Installing the Chassis into a Rack 1. Confirm that inner and outer rails have been properly installed. 2.

  • Page 23: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 24: Installing The Chassis Into A Telco Rack

    Chapter 2: Server Installation Installing the Chassis into a Telco Rack Follow the procedure below to install the chassis into a Telco (open type) rack. Installing the Chassis into a Telco Rack 1. Use the two L-shaped brackets (four total) to suspend the sides of the chassis within the rack.

  • Page 25: Connecting Power And Ground In A Nebs Environment

    Safety Ground, indicated by “Earth GND Symbol”. (Optional because Chassis GND stud is connected) • +Return, positive terminal (Battery Return, BR). Supermicro provides a cable for connection to the DC power supply. You should use the provided cable or an equivalent cable with the following specifications: • Positronic CBD connector.

  • Page 26: Chassis Ground Stud Connections For Ac And Dc Systems

    Chapter 2: Server Installation Note: The SYS-110P-FDWTR-NEBS-DC is DC-I and can be grounded in both CBN and IBN networks. It is suitable for installation in Network Telecommunication Facilities and in locations where the NEC applies. Connection of the +Return (BR) supports both North America, Isolated GP (single point connection to CBN) and Europe, Integrated GP (Multiple point connection to CBN) configurations.

  • Page 27: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 28: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The CSE-515B-R601W chassis features a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Press the two release buttons and slide the cover toward the rear. 2.

  • Page 29: Static-Sensitive Devices

    Chapter 3: Maintenance and Component Installation 3.3 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD. Precautions •...

  • Page 30: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustration only. Your components may look different.

  • Page 31: The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation The Processor Carrier Assembly The processor carrier assembly is comprised of the processor and the processor carrier. To create the processor carrier assembly, please follow the steps below: Note: Before installation, be sure to review the Static-Sensitive Devices section earlier in this chapter.
  • Page 32 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the carrier and press it down as shown below. Lever 4. Using pin 1 as a guide, carefully align the CPU keys on the processor (A & B) with those on the carrier (a &...

  • Page 33: The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation The Processor Heatsink Module (PHM) After creating the processor carrier assembly, mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.

  • Page 34: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation The CPU socket comes with a plastic protective cover, which needs to be removed before installing the Processor Heatsink Module (PHM). Do this by gently squeezing the grip tabs then pulling the cover off.

  • Page 35: Installing The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket 1. Remove the plastic protective cover from the CPU socket. Gently squeeze the grip tabs then pull the cover off. CPU Socket with Plastic Protective Cover Grip Tabs...
  • Page 36 Chapter 3: Maintenance and Component Installation 2. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 3. Locate four PEEK nuts (A, B, C, D) and four rotating wires (1, 2, 3, 4) on the heatsink as shown below.
  • Page 37 Chapter 3: Maintenance and Component Installation 5. Align nut A (next to the triangles and pin 1) on the heatsink with threaded fastener "a" on the CPU socket. Also align nuts B, C, D on the heatsink with threaded fasteners b, c, d on the CPU socket.

  • Page 38: Removing The Phm From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Be sure the system is shut down and all AC power cords are unplugged. 1. Use a t30-bit screwdriver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D.

  • Page 39: Removing The Processor Carrier Assembly From The Phm

    Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the PHM Detach the four plastic clips (a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (A, B, C, D) as shown below, and lift off the processor carrier assembly. Processor Carrier Assembly Pin 1 Pin 1...

  • Page 40: Removing The Processor From The Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Carrier Assembly Unlock the lever from its locked position and push it upwards to disengage the processor from the carrier as shown below right. Carefully remove the processor from the carrier. Processor Carrier Assembly Lever Note: Handle the processor with care to avoid damage.

  • Page 41: Memory

    Chapter 3: Maintenance and Component Installation 3.5 Memory Memory Support The X12SPW-TF supports up to 2TB of ECC RDIMM/LRDIMM/LRDIMM 3DS with speeds of up to 3200MHz in eight slots. Refer to the tables below for the recommended DIMM population order and additional memory information. 1 CPU, 8-DIMM Slots Number of DIMMs Memory Population Sequence...

  • Page 42: General Guidelines For Optimizing Memory Performance

    Balance memory. Using unbalanced memory topology, such as populating two DIMMs in one channel while populating one DIMM in another channel, reduces performance. It is not recommended for Supermicro systems. • The motherboard will support odd-numbered modules (one or three modules installed).

  • Page 43: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation UID-SW UID-LED COM1 USB4/5 (3.0) LAN2 LAN1 BMC_LAN USB0/1 1. Insert the desired number of DIMMs LEDBMC into the memory slots based on the MH15 MH16 recommended DIMM population table. JBT1 CMOS CLEAR I-SATA4~7 BIOS JRK1...

  • Page 44: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.6 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 45: Storage Drives

    The CSE-515B-R601W chassis supports two internal 2.5" storage drives in drive carriers to simplify their removal from the chassis. These carriers also help promote proper airflow. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website at http://www.
  • Page 46 Chapter 3: Maintenance and Component Installation 4. Secure the drive bracket to the chassis floor using four screws, as shown below. 5. Connect the drive cables to the motherboard and the power supply. 6. If necessary, reinstall the PCI expansion card. 7.

  • Page 47: Checking The Temperature Of An Nvme Drive

    Chapter 3: Maintenance and Component Installation Checking the Temperature of an NVMe Drive There are two ways to check using the BMC Dashboard. Checking a Drive • BMC Dashboard > Server Health > NVMe SSD – Shows the temperatures of all NVMe drives.

  • Page 48: System Cooling

    Chapter 3: Maintenance and Component Installation 3.8 System Cooling The CSE-515B-R601W comes standard with six counter-rotating fans. Two additional fans may be added as an option. The fans can adjust their speed according to the heat level sensed in the system, which results in more efficient and quieter operation.

  • Page 49: Replacing Fans

    Chapter 3: Maintenance and Component Installation Replacing Fans If a fan fails, the remaining fans will ramp up to full speed, the overheat/fan fail LED on the control panel will blink on and off, and an alarm will sound. Replace any failed fan at your earliest convenience with the same type and model.

  • Page 50: Air Shrouds

    Chapter 3: Maintenance and Component Installation Air Shrouds The SYS-110P-FDWTR/SYS-110P-FDWTR-NEBS-DC support two air shrouds, one to direct airflow to the CPU and another to direct airflow to the PCIe cards. There are two types of PCIe card air shrouds, one for full-height cards and one for half-height cards. Replacing the Air Shroud 1.

  • Page 51: Checking The Server Air Flow

    Chapter 3: Maintenance and Component Installation Checking the Server Air Flow • Make sure there are no objects to obstruct airflow in and out of the server. • Use only recommended server parts. • Make sure no wires or foreign objects obstruct air flow through the chassis. Pull all excess cabling out of the airflow path or use shorter cables.

  • Page 52: Power Supply

    -44Vdc to -65Vdc (Note that the acceptable DC input voltage with ETSI standard is from -40Vdc to -57Vdc). If replacing a power supply, the system does not need to be powered down. New units can be ordered directly from Supermicro or authorized distributors.
  • Page 53 Chapter 3: Maintenance and Component Installation Replacing the Power Supply 1. Use the system's remote management to find the failed power supply. 2. Check the power supply's LED. Power Supply LED States LED Color Definition No power input Amber Power supply is off or failed Power supply is on and Green operating...

  • Page 54: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 55 Chapter 4: Motherboard Connections 8-Pin Power Connector JPWR1 is an 8-pin 12V DC power input for the CPU that must be connected to the power supply. Refer to the table below for pin definitions. 8-pin Power Pin Definitions Pin# Definition 1 - 4 Ground 5 - 8...

  • Page 56: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Headers Fan Headers There are seven 4-pin fan headers (FAN1 ~ FAN7) on the motherboard. All these 4-pin fan headers are backwards compatible with the traditional 3-pin fans. However, fan speed control is available for 4-pin fans only by the Thermal Management via the IPMI 2.0 interface.
  • Page 57 Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...
  • Page 58 Baseboard Management Controller (BMC) and a Network Interface Controller (NIC). For the network sideband interface to work properly, you will need to use a NIC add-on card that supports NC-SI and must use a special cable. Please contact Supermicro at www.
  • Page 59 Note: For more information on the SATA HostRAID configuration, please refer to the Intel SATA HostRAID user's guide posted on our website at http://www.supermicro.com. M.2 Slot The motherboard has one M.2 slot. M.2 was formerly known as Next Generation Form Factor (NGFF) and serves to replace mini PCIe.
  • Page 60 Chapter 4: Motherboard Connections Intel RAID Key Header The JRK1 header allows you to enable RAID functions for NVMe connections. Refer to the table below for pin definitions. Intel RAID Key Header Pin Definitions Pin# Defintion PU 3.3V Stdby PCH RAID KEY NVM Express Connections There are two Slimline SAS connectors located on the motherboard to support two PCIe 4.0 x4 NVMe connections.

  • Page 61: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports Rear I/O Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-2. Rear I/O Ports Rear I/O Ports Description Description COM Port 1 USB5 (3.2 Gen 1) Dedicated IPMI LAN LAN1...

  • Page 62: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 63 Chapter 4: Motherboard Connections LAN Port Enable/Disable Use JPL3 to enable or disable LAN ports 1 and 2. LAN Port Enable/Disable Jumper Settings Jumper Setting Definition Pins 1-2 Enabled Pins 2-3 Disabled ME Manufacturing Mode Close pins 2-3 of jumper JPME1 to bypass SPI flash security and force the system to operate in the manufacturing mode, which will allow the user to flash the system firmware from a host server for system setting modifications.

  • Page 64: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators Power Fail LED The Power Fail LED connection is located on pins 5 and 6 of JF1. Refer to the table below for pin definitions. Power Fail LED Pin Definitions (JF1) Pin# Definition 3.3V PWR Supply Fail Overheat (OH)/Fan Fail...
  • Page 65 Chapter 4: Motherboard Connections HDD LED The HDD LED connection is located on pins 13 and 14 of JF1. Attach a cable to pin 14 to show hard drive activity status. Refer to the table below for pin definitions. HDD LED Pin Definitions (JF1) Pins Definition...

  • Page 66: Chapter 5 Software

    USB/SATA DVD drive, or a USB flash drive, or the BMC KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 67 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 68: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash drive or a DVD.

  • Page 69: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 70: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: https://www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 71: Chapter 6 Optional Components

    Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf...

  • Page 72: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Products Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 73: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

  • Page 74: Troubleshooting Procedures

    Chapter 6: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 75: No Video

    • Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
  • Page 76 Also check the Control panel Overheat LED. • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...

  • Page 77: Crash Dump Using The Bmc Dashboard

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at www.supermicro.com/manuals/ other/BMC_Users_Guide_X12_H12.pdf. Check Error Log 1.

  • Page 78: Cmos Clear

    Chapter 6: Troubleshooting and Support 7.5 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 79: Where To Get Replacement Components

    7.6 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 80: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.8 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at techwriterteam@...
  • Page 81 Chapter 6: Troubleshooting and Support 7.9 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.
  • Page 82 Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 83 Appendix A: Standardized Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 84 Appendix A: Standardized Warning Statements ‫תקנון הצהרות אזהרה‬ ‫הצהרות הבאות הן אזהרות על פי תקני התעשייה, על מנת להזהיר את המשתמש מפני חבלה‬ ‫פיזית אפשרית. במידה ויש שאלות או היתקלות בבעיה כלשהי, יש ליצור קשר עם מחלקת תמיכה‬ .‫טכנית של סופרמיקרו. טכנאים מוסמכים בלבד רשאים להתקין או להגדיר את הרכיבים‬ .‫יש...
  • Page 85 Appendix A: Standardized Warning Statements Installation Instructions Warning! Read the installation instructions before connecting the system to the power source. 設置手順書 システムを電源に接続する前に、 設置手順書をお読み下さい。 警告 将此系统连接电源前,请先阅读安装说明。 警告 將系統與電源連接前，請先閱讀安裝說明。 Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación.
  • Page 86 Appendix A: Standardized Warning Statements Circuit Breaker Warning! This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 60VDC, 20A. サーキッ ト ・ ブレーカー この製品は、 短絡 （過電流） 保護装置がある建物での設置を前提としています。 保護装置の定格が60VDC、 20Aを超えないこ とを確認下さい。 警告...
  • Page 87 Appendix A: Standardized Warning Statements ‫מוצר זה מסתמך על הגנה המותקנת במבנים למניעת קצר חשמלי. יש לוודא כי‬ 60VDC, 20A-‫המכשיר המגן מפני הקצר החשמלי הוא לא יותר מ‬ ‫هذا املنتج يعتمد عىل معداث الحاميت مه الدوائ ر القصرية التي تم تثبيتها يف‬ ‫املبنى‬...
  • Page 88 Appendix A: Standardized Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
  • Page 89 Appendix A: Standardized Warning Statements Attention Le système doit être débranché de toutes les sources de puissance ainsi que de son cordon d'alimentation secteur avant d'accéder à l'intérieur du chassis pour installer ou enlever des composants de systéme. ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬...
  • Page 90 Appendix A: Standardized Warning Statements Equipment Installation Warning! Only trained and qualified personnel should be allowed to install, replace, or service this equipment. 機器の設置 トレーニングを受け認定された人だけがこの装置の設置、 交換、 またはサービスを許可されていま す。 警告 只有经过培训且具有资格的人员才能进行此设备的安装、更换和维修。 警告 只有經過受訓且具資格人員才可安裝、更換與維修此設備。 Warnung Das Installieren, Ersetzen oder Bedienen dieser Ausrüstung sollte nur geschultem, qualifiziertem Personal gestattet werden.
  • Page 91 Appendix A: Standardized Warning Statements Restricted Area Warning! This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. (This warning does not apply to workstations). アクセス制限区域...
  • Page 92 Appendix A: Standardized Warning Statements ‫אזור עם גישה מוגבלת‬ !‫אזהרה‬ ‫יש להתקין את היחידה באזורים שיש בהם הגבלת גישה. הגישה ניתנת בעזרת‬ (.‫'כלי אבטחה בלבד (מפתח, מנעול וכד‬ . ‫تخصيص هذه انىحذة نترك ب ُ ها ف مناطق محظورة تم‬ ‫،...
  • Page 93 Appendix A: Standardized Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 94 Appendix A: Standardized Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 95 Appendix A: Standardized Warning Statements Warnung Dieses Gerät kann mehr als eine Stromzufuhr haben. Um sicherzustellen, dass der Einheit kein trom zugeführt wird, müssen alle Verbindungen entfernt werden. ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones.
  • Page 96 Appendix A: Standardized Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 97 Appendix A: Standardized Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 98 Appendix A: Standardized Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 99 Appendix A: Standardized Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 100 Appendix A: Standardized Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 101 Appendix A: Standardized Warning Statements DC Power Supply Warning! When stranded wiring is required, use approved wiring terminations, such as closedloop or spade-type with upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the insulation and conductor. 警告...
  • Page 102 Appendix A: Standardized Warning Statements ‫وأ ةقلغم ةقلح لثم ،اهيلع ةقفاوملا ءاهنإ كالسألا مادختساو ،لبسلا مهب تعطقت نيذلا كالسألا ابولطم نوكي امدنع‬ ‫بجيو كالسألل بسانملا مجحلا نوكي تاءاهنإلا هذهل يغبنيو .ةبولقم تاورعلا عم عونلا ةيقيقحلا اهئامسأب ءايشألا‬ ‫.لصومو لزعلا نم لك حبك‬ 주의! 꼬인...
  • Page 103 Appendix A: Standardized Warning Statements 警告 進行以下任一操作程序前，請確保直流電路已斷電。 警告 请在进行以下任一操作程序前，确保直流电路的电源已经断开。 Warnung Vor Ausführung der folgenden Vorgänge ist sicherzustellen, daß die Gleichstromschaltung keinen Strom erhält. ¡Advertencia! Antes de proceder con los siguientes pasos, comprobar que la alimentación del circuito de corriente continua (CC) esté cortada (OFF). Attention Avant de pratiquer l'une quelconque des procédures ci-dessous, vérifier que le circuit en courant continu n'est plus sous tension.
  • Page 104 Appendix A: Standardized Warning Statements Hazardous Voltage or Energy Present on DC Power Terminals Warning! Hazardous voltage or energy may be present on DC power terminals. Always replace cover when terminals are not in service. Be sure uninsulated conductors are not accessible when cover is in place.
  • Page 105 Appendix A: Standardized Warning Statements ‫امدنع امئاد ءاطغ لادبتسا .ةمصاعلا ةقاطلا تاطحم ىلع ةدوجوم نوكت ةقاطلا وأ ةرطخلا دهجلا دق‬ ‫ءاطغلا امدنع اهيلإ لوصولا نكمي ال لوزعم ريغ تالصوملا هيف كش ال امم .ةمدخلا يف تسيل تاطحملا‬ ‫.هناكم يف‬ 주의! DC전원...
  • Page 106 Appendix B: System Specifications Appendix B System Specifications Processors Single 3rd Gen Intel® Xeon® Scalable processor in a single socket LGA-4189 (Socket P+) supported TDP up to 205W Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel®...
  • Page 107 Appendix B: System Specifications Operating Environment Operating Temperature: 0º to 40º C (41°F ~ 104°F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive)

This manual is also suitable for:

Superserver sys-110p-fdwtr-nebs-dc

Table of Contents