Supermicro SuperServer SYS-110C-FHN4T User Manual
  1. Manuals
  2. Brands
  3. Supermicro Manuals
  4. Server
  5. SuperServer SYS-110C-FHN4T
  6. User manual

Supermicro SuperServer SYS-110C-FHN4T User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SuperServer
®
SYS-110C-FHN4T
USER'S MANUAL
Revision 1.0a

Advertisement

Table of Contents
loading

Related Manuals for Supermicro SuperServer SYS-110C-FHN4T

Summary of Contents for Supermicro SuperServer SYS-110C-FHN4T

  • Page 1 SuperServer ® SYS-110C-FHN4T USER’S MANUAL Revision 1.0a...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Contacting Supermicro ......................8 Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Control Panel .........................11 Rear View ..........................12 1.3 System Architecture ......................14 Main Components ......................14 System Block Diagram ......................16 1.4 Motherboard Layout ......................17 Quick Reference Table ......................18 Chapter 2 Server Installation 2.1 Overview ..........................20...
  • Page 5 Preface 3.4 Processor and Heatsink Installation ...................27 Installing the LGA1200 Processor ..................28 Installing the CPU Heatsink ..................30 3.5 Memory ..........................32 Memory Support ........................32 Memory Installation Sequence ..................32 General Memory Population Requirements ..............32 General Guidelines for Optimizing Memory Performance ..........33 DIMM Installation ......................34 DIMM Removal .........................34 3.6 Motherboard Battery ......................35 3.7 Storage Drives ........................36...
  • Page 6 Preface 5.2 Driver Installation ........................65 5.3 SuperDoctor 5 ........................66 ® 5.4 IPMI ............................67 BMC ADMIN User Password ...................67 Chapter 6 Optional Components 6.1 Storage Drive Options ......................68 6.2 Cable Management Arm.....................69 6.3 TPM Security Module ......................71 Chapter 7 Troubleshooting and Support 7.1 Information Resources ......................72 Website ..........................72 Direct Links for the 110C-FHN4T System ..............72...
  • Page 7 Preface 7.11 Feedback ..........................85 7.12 Contacting Supermicro ......................86 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications BSMI/RoHS ........................109...

  • Page 8: Contacting Supermicro

    Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 9: Chapter 1 Introduction

    1U Rackmount 1.7 x 17.2 x 11.3in. / 43 x 437 x 287mm (HxWxD) Notes: A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-110C-FHN4T have been certified as...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Panel System Fans Figure 1-1. Front View System Features: Front Feature Description Control Panel One control panel (see Control Panel for details)

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Information LED Power Power LED NIC LED Reset NIC LED Figure 1-2. Control Panel Control Panel Features Feature Description Information LED Alerts operator to several states, as noted in the table below. NIC LED Indicates network activity on LANs when flashing. NIC LED Indicates network activity on LANs when flashing.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View 10G Base-T LAN Ports IPMI LAN Port VGA Port UID Button/BMC Reset USB Ports Display Ports Power Supply DVI Port GbE LAN Ports Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supply One power supply module Four USB 3.2 ports IPMI LAN Port...
  • Page 13 Chapter 1: Introduction Power Supply Indicators Power Supply Condition Green LED Amber LED No AC Power to Power Supply Power Supply critical events causing a shutdown/ failure/ OCP/ OVP/ Fan Fail/ Amber LED OTP/ UVP Power Supply Warning Events Where the power supply continues to operate;...

  • Page 14: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system's main components, a system block diagram, and a motherboard layout with the connectors and jumpers called out. Main Components Processor Power Supply Module System Fan DIMM Slots Backplane System Fans Figure 1-4.
  • Page 15 Chapter 1: Introduction System Features: Top Feature Description Power Supply One power supply module, PWS-203-1H DIMM slots 4 DIMM memory slots 10th Generation Intel® Core™ i9 ~ i3 Processor, Intel® Xeon® W-1200 Processors with Processors heatsinks, SNK-P0049P System Fans Four 4-cm dual counter-rotating PWM fans, FAN-0065L4 Backplane 2-port 1U SAS3/SATA3 storage device backplane, BPN-SAS-510T...

  • Page 16: System Block Diagram

    Chapter 1: Introduction System Block Diagram The block diagram below shows the connections and relationships between the subsystems and major components of the overall system. IMVP8-VGT INFINEON PCIe3.0_x16/ PCIe3.0 x8x8 PCIe x16 SLOT 8.0GT/s SVID IMVP8-Vcore INFINEON TMDS ASM1442K DVI-D DDI 1 INTEL LGA1200 DDR4 (CHA)

  • Page 17: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12SCZ-TLN4F motherboard with a jumper, connector, and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information, and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 18: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting J10G_PWR X550 PWR Pins 1-2: Standby Power JBM1 Disable IPMI share LAN Pins 1-2 Open (Enabled) JBM2 Disable IPMI dedicated/share LAN Pins 1-2 Open (Enabled) JBT1 CMOS clear Open (Normal) JPAC1 Audio enable Pins 1-2 (Enabled)
  • Page 19 Chapter 1: Introduction Connector Description JGP1 General purpose I/O header JIPMB1 4-pin BMC external I C header (for an IPMI card) Chassis intrusion header JLAN1/2 1G Base-T LAN ports JLAN3/4 10G Base-T LAN ports JMD1 M.2 E-Key 2230 (CNVi/CNV) slot JMD2 M.2 M-Key 2280/22110 slot JPCIE_SLT4...

  • Page 20: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 for details on installing those specific components.

  • Page 21: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 22: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 23: Installing The System Into A Rack

    Chapter 2: Server Installation 2.4 Installing the System into a Rack The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided. You should also refer to the installation instructions that came with the specific rack you are using.

  • Page 24: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components requires that power first be removed from the system.

  • Page 25: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The 510FT-203B chassis features a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Press the release button and slide the cover toward the rear. 2.

  • Page 26: Static-Sensitive Devices

    Chapter 3: Maintenance and Component Installation 3.3 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD. Precautions •...

  • Page 27: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. Installing the Processor(s) Begin by removing power from the system as described in Section 3.1.

  • Page 28: Installing The Lga1200 Processor

    Chapter 3: Maintenance and Component Installation Installing the LGA1200 Processor 1. Press the load lever down to release the load plate from its locking position. Plastic Protective Cover Load Plate Load Lever 2. Gently lift the load lever to open the load plate. Remove the plastic protective cover. Do not touch the CPU socket contacts.
  • Page 29 Chapter 3: Maintenance and Component Installation 1. Carefully lower the CPU straight down into the socket. Do not drop the CPU on the socket, or move it horizontally or vertically to avoid damaging the CPU or socket. Inspect the four corners of the CPU to make sure that the CPU is properly installed. 1.

  • Page 30: Installing The Cpu Heatsink

    Chapter 3: Maintenance and Component Installation Installing the CPU Heatsink Notes: • If you bought a CPU separately, use an Intel-certified multi-directional heatsink only. • Do not apply any thermal grease to the heatsink or the CPU die; the required amount has already been applied.
  • Page 31 Chapter 3: Maintenance and Component Installation Removing a Heatsink We do not recommend removing the heatsink. If necessary, please follow the instructions below to prevent damage to the CPU or the CPU socket. 1. Unscrew and remove the heatsink screws from the motherboard in the sequence as show in the figure below.

  • Page 32: Memory

    UDIMM, ECC DDR4 UDIMM with speeds up to 2933MHz. For validated memory, use our Product Resources page. Check the Supermicro website for possible updates to memory support. Memory Installation Sequence Memory for this motherboard is populated using the "Fill First" method. The DIMM slots with blue release tabs are considered the first DIMM of their channel, and those with white release tabs are the second of the channel.

  • Page 33: General Guidelines For Optimizing Memory Performance

    Chapter 3: Maintenance and Component Installation General Guidelines for Optimizing Memory Performance • The blue slots must be populated first. DIMM slots must be populated in the following order: DIMMB2, DIMMA2, then DIMMB1, DIMMA1. • Always use DDR4 memory of the same type, and size. •...

  • Page 34: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the slots based on the recommended DIMM population tables shown above. 2. Push the release tabs on both ends of the DIMM slot outwards to unlock it. 3.

  • Page 35: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.6 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 36: Storage Drives

    Chapter 3: Maintenance and Component Installation 3.7 Storage Drives The storage drives are mounted in tool-less drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. For compatible storage drives, see SYS-110C-FHN4T product page. Installing Drives Figure 3-5.

  • Page 37: Installing M.2 Solid State Drives

    Chapter 3: Maintenance and Component Installation Installing M.2 Solid State Drives The X12SCZ-TLN4F motherboard has one hybrid PCIe 3.0 and NVMe or SATA M.2 slots (M.2-H1, M.2-H2). M.2 allows for a variety of card sizes, increased functionality, and spatial efficiency. The M.2 slot on the motherboard supports PCIe 3.0 x1 or SATA 3.0 devices in the 2280 and 22110 form factors.

  • Page 38: System Cooling

    Chapter 3: Maintenance and Component Installation 3.8 System Cooling Fans Four 4-cm heavy-duty fans provide cooling for the system. Fans are hot-swapped and can be replaced without powering down the system. The electrical connections are automatically made when a fan is inserted into its slot. Make sure the chassis cover is only off for a short time and makes a good seal when replaced for the cooling air to circulate properly through the system.
  • Page 39 Chapter 3: Maintenance and Component Installation Figure 3-9. Removing the Fan Housing 1. Disconnect the fan wiring from the connectors and carefully lift the fan housing out of the chassis. 2. To remove the fans from the fan housing, gently push upwards on the fan from the underside of the fan housing.

  • Page 40: Air Shrouds

    Chapter 3: Maintenance and Component Installation Air Shrouds Air shrouds concentrate airflow to maximize fan efficiency. The 110C-FHN4T includes one air shroud for each CPU. Air Shroud for Memory An air shroud cools the DIMM slots controller. 1. Remove the system from the rack and remove the cover as described previously. 2.

  • Page 41: Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.9 Expansion Cards The 110C-FHN4T includes one riser card to support the use of expansion (add-on) cards. Figure 3-12. Expansion Card Chassis Slots Riser Cards This system include riser cards that provide PCIe capabilities. PCIe Slots per Riser Card Riser Card Part Number...

  • Page 42: Installing Expansion Cards

    Chapter 3: Maintenance and Component Installation Before following the procedure below to install expansion cards, first turn off and remove power from the system as described in section 3.1 then remove the top cover. Installing Expansion Cards 1. Remove any slimline SAS cables connected to the riser card and pull up the riser card brackets.

  • Page 43: Power Supply

    Failed power supply modules can be replaced without powering down the system. Replacement modules can be ordered directly from Supermicro. An amber light on the power supply is illuminated when the power is switched off. A green light indicates that the power supply is operating.

  • Page 44: Bmc

    Chapter 3: Maintenance and Component Installation Rear Mounting Screws Power Supply Mid-chassis Mounting Screws Figure 3-14. Removing/Replacing a Power Supply 3.11 BMC The BMC can be reset using the button on the front control panel or on the chassis rear. •...

  • Page 45: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 46 Chapter 4: Motherboard Connections 4-pin 12V Power Connector JPWR1 is a 4-pin connector that provides 12V DC power (up to 75W) from the motherboard for a GPU add-on card or various peripherals. Please keep the power usage for JPWR1 within the power limits of up to 75W. Overcurrent DC power usage may cause damage to the motherboard.

  • Page 47: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Fan Headers There are six 4-pin fan headers (FAN1 ~ FAN4, FANA1 and FANB1) on the motherboard. All these 4-pin fan headers are backwards compatible with the traditional 3-pin fans. However, fan speed control is available for 4-pin fans only by Thermal Management via the IPMI 2.0 interface.
  • Page 48 Port 80 connection. Use this header to enhance system performance and data security. JPT1 Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...
  • Page 49 Chapter 4: Motherboard Connections Power SMB (I C) Header The Power System Management Bus (I C) connector (JPI C1) monitors the power supply, fan, and system temperatures. Refer to the table below for pin definitions. Power SMB Header Pin Definitions Pin# Definition Clock...
  • Page 50 M.2 M-Key Temperature Sensor ART1 is the M-Key temperature senor. COM Header The motherboard has one COM header that provides two serial connections (COM1/2) and supports RS-232 function, utilizing Supermicro PN: CBL-CDAT-0604 (not included). COM Header (COM1/2) Pin Definitions Pin#...

  • Page 51: Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 52 Chapter 4: Motherboard Connections Overheat (OH)/Fan Fail Connect an LED cable to pins 7 and 8 of the Front Control Panel to use the Overheat/Fan Fail LED connections. The LED on pin 8 provides warnings of overheating or fan failure. Refer to the tables below for pin definitions.
  • Page 53 Chapter 4: Motherboard Connections NMI Button The non-maskable interrupt (NMI) button header is located on pins 19 and 20 of JF1. Refer to the table below for pin definitions. NMI Button Pin Definitions (JF1) Pins Definition Control Ground...

  • Page 54: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports I/O Ports See below figure for the locations and descriptions of the various I/O ports on the rear of the motherboard. Rear I/O Ports Description Description Description IPMI LAN LAN2 DVI-D USB9 (3.2) LAN1 DisplayPort 2 USB8 (3.2)
  • Page 55 Chapter 4: Motherboard Connections LAN Ports Two Gigabit (JLAN1/2) and two 10 Gigabit Ethernet ports are located on the I/O back panel. In addition, a dedicated IPMI LAN is located above the USB8/9 ports on the back panel. All of these ports accept RJ45 cables. Please refer to the LED Indicator section for LAN LED information.
  • Page 56 Note: UID can also be triggered via IPMI on the motherboard. For more information on IPMI, please refer to the IPMI User's Guide posted on our website at https://www.supermicro.com/ support/manuals/. UID Switch...

  • Page 57: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 58 Chapter 4: Motherboard Connections Watch Dog Time Watchdog (JWD1) is a system monitor that can reboot the system when a software application hangs. Close pins 1-2 to reset the system if an application hangs. Close pins 2-3 to generate a non-maskable interrupt (NMI) signal for the application that hangs. Refer to the table below for jumper settings.
  • Page 59 Chapter 4: Motherboard Connections ME Manufacturing Mode Close pins 2-3 of jumper JPME2 to bypass SPI flash security and force the system to operate in the manufacturing mode, which will allow the user to flash the system firmware from a host server for system setting modifications.
  • Page 60 Chapter 4: Motherboard Connections TPM Enable Use JPT1 to enable or disable the onboard TPM 2.0. Refer to the table below for jumper settings. TPM Enable/Disable Jumper Settings Jumper Setting Definition Pins 1-2 Enabled Pins 2-3 Disabled (Default)

  • Page 61: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators LAN LEDs Four LAN ports (JLAN 1/2 and JLAN 3/4) are located on the I/O back panel of the motherboard. Each Ethernet LAN port has two LEDs. The green LED indicates activity, while the other Link LED may be green, amber, or off to indicate the speed of the connection.

  • Page 62: Storage Ports

    These SATA ports support RAID 0, 1, 5, and 10. Note: For more information on the SATA HostRAID configuration, please refer to the Intel SATA HostRAID user's guide posted on our website at https://www.supermicro.com/support/ manuals/. M.2 Slot The motherboard has two M.2 slots (JMD1 and JMD2). M.2 was formerly known as Next Generation Form Factor (NGFF) and serves to replace mini PCIe.

  • Page 63: Chapter 5 Software 5.1 Microsoft Windows Os Installation

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Menu Icon Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 64: Ipmi

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Intelligent Platform Management Interface (IPMI) The system supports the Intelligent Platform Management Interface (IPMI). IPMI is used to provide remote access, monitoring, and management. There are several BIOS settings that are related to IPMI.
  • Page 65 Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non-hot-swap hardware components.
  • Page 66 Chapter 7: Troubleshooting and Support No Video 1. If the power is ON but you have no video, remove all the add-on cards and cables. System Boot Failure If the system does not display POST (Power-On-Self-Test) or does not respond after the power is turned ON, check the following: Turn ON the system with only one DIMM module installed.

  • Page 67: Bmc Admin User Password

    Chapter 7: Troubleshooting and Support Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 1. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.

  • Page 68: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes alternate configurations and optional system components. Optional Parts Storage drive options Cable Management Arm TPM security module Intel VROC RAID Key 6.1 Storage Drive Options The storage drive bays can support SATA, and SAS in any combination. To enable SAS, an additional hardware is required.

  • Page 69: Cable Management Arm

    Chapter 6: Optional Components 6.2 Cable Management Arm The system supports a cable management arm (CMA), which keeps the rear cables organized and clear of the rail mechanisms when the system is extended out the front of the rack for maintenance.
  • Page 70 Chapter 6: Optional Components Figure 6-2. Installing the Connectors 3. Slide CMA connector #3 forward onto the two posts on the rear of the left middle rail. It snaps into place. 4. For CMA connector #4, align the metal tabs with the slots on the rear of the left outer rail and push it forward.

  • Page 71: Tpm Security Module

    It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V •...

  • Page 72: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Menu Icon Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 73: Intelligent Platform Management Interface (Ipmi)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Intelligent Platform Management Interface (IPMI) The system supports the Intelligent Platform Management Interface (IPMI). IPMI is used to provide remote access, monitoring, and management. There are several BIOS settings that are related to IPMI.

  • Page 74: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non-hot-swap hardware components.

  • Page 75: No Video

    Chapter 7: Troubleshooting and Support No Video 1. If the power is ON but you have no video, remove all the add-on cards and cables. System Boot Failure If the system does not display POST (Power-On-Self-Test) or does not respond after the power is turned ON, check the following: Turn ON the system with only one DIMM module installed.
  • Page 76 Chapter 7: Troubleshooting and Support Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 1. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.

  • Page 77: Post Codes

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using IPMI. The IPMI manual is available at https://www.supermicro.com/solutions/IPMI.cfm. Check IPMI Error Log 1.

  • Page 78: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 79 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 80 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 1. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 81 Chapter 7: Troubleshooting and Support 4. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the toolbar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell].
  • Page 82 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 1. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 83: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 84: Where To Get Replacement Components

    7.9 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 85: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.11 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 86: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.12 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 87: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 88 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 89 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 90 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 91 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 92 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 93 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 94 Appendix A: Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 95 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 96 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 97 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 98 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 99 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 100 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 101 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 102 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 103 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 104 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 105 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 106 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 107: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Single socket 10th Generation Intel® Core™ i9 ~ i3 Processor, Intel® Xeon® W-1200 Processors in LGA-1200; Supports CPU TDP up to 35-80W. Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel®...
  • Page 108 Appendix B: System Specifications Operating Environment Operating Temperature: 0º to 40º C (41º to 104º F) Non-operating Temperature: -40º to 70º C (-40º to 158º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Applied Directives, Standards...

  • Page 109: Bsmi/Rohs

    Appendix B: System Specifications BSMI/RoHS 限用物質含有情況標示聲明書 Declaration of the Presence Condition of the Restricted Substances Marking 設備名稱：伺服器/ Server Equipment name 510F-S2X12 (系列型號: 510 -2, 510F-2, SYS-110C-FHN4T ) 型號（型式）： Type designation (Type) 限用物質及其化學符號 Restricted substances and its chemical symbols 單元 六價鉻 多溴聯苯...
  • Page 110 Appendix B: System Specifications 警告使用者 : 此為甲類資訊技術設備，於居住環境中使用時，可能會造成射頻擾動，在此種情況下， 使用者會被要求採取某些適當的對策。 輸入額定 100-240V ~, 60-50Hz, 2.6A max *使用者不能任意拆除或替換內部配備 *報驗義務人之姓名或名稱：美超微電腦股份有限公司 *報驗義務人之地址：新北市中和區建一路 150 號 3 樓...

Table of Contents