Appliance Maintenance; Bwarranty; Warranty Terms And Exclusions - Electrolux SkyLine PremiumS User Manual

In case of a significant anomaly (e. g. short circuits, wires coming out of the terminal block,
motor breakdowns, worn electrical cable sheathing, etc.) the operator for normal appliance
use must:
• immediately deactivate the appliance and disconnect all the supplies (electricity, gas,
water).
Before carrying out any operation on the appliance, always consult the manual which gives
the correct procedures and contains important information on safety.
A.12

Appliance maintenance

• The inspection and maintenance intervals depend on the actual appliance operating
conditions and ambient conditions (presence of dust, damp, etc.), therefore precise time
intervals cannot be given. In any case, careful and periodical appliance maintenance is
advisable in order to minimise service interruptions.
• It is advisable to stipulate a preventive and scheduled maintenance contract with the
Customer Care Service.
• Put the appliance in safe conditions before starting any maintenance operation.
• To guarantee appliance efficiency and correct operation, periodical maintenance must be
carried out according to the instructions given in the manual.
B WARRANTY
B.1

Warranty terms and exclusions

If the purchase of this product includes warranty coverage,
warranty is provided in line with local regulations and subject to
the product being installed and used for the purposes as
designed, and as described within the appropriate equipment
documentation.
Warranty will be applicable where the customer has used only
genuine spare parts and has performed maintenance in
accordance with Electrolux Professional user and maintenance
documentation made available in paper or electronic format.
Electrolux Professional strongly recommends using Electrolux
Professional approved cleaning, rinse and descaling agents to
obtain optimal results and maintain product efficiency over time.
The Electrolux Professional warranty does not cover:
• service trips cost to deliver and pick up the product;
• installation;
• training on how to use/operate;
• replacement (and/or supply) of wear and tear parts unless
resulting from defects in materials or workmanship reported
within one (1) week from the failure;
• correction of external wiring;
• correction of unauthorized repairs as well as any damages,
failures and inefficiencies caused by and/or resulting from;
– insufficient and/or abnormal capacity of the electrical
systems (current/voltage/frequency, including spikes and/
or outages);
– inadequate or interrupted water supply, steam, air, gas
(including impurities and/or other that does not comply with
the technical requirements for each appliance);
– plumbing parts, components or consumable cleaning
products that are not approved by the manufacturer;
– customer's negligence, misuse, abuse and/or non-compli-
ance with the use and care instructions detailed within the
appropriate equipment documentation;
– improper or poor: installation, repair, maintenance (includ-
ing tampering, modifications and repairs carried out by
third parties not authorized) and modification of safety
systems;
– Use of non-original components (e.g.: consumables, wear
and tear, or spare parts);
– environment conditions provoking thermal (e.g. overheat-
ing/freezing) or chemical (e.g. corrosion/oxidation) stress;
– foreign objects placed in- or connected to- the product;
– accidents or force majeure;
– transportation and handling, including scratches, dents,
chips, and/or other damage to the finish of the product,
unless such damage results from defects in materials or
workmanship and is reported within one (1) week of
delivery unless otherwise agreed;
• product with original serial numbers that have been removed,
altered or cannot be readily determined;
• replacement of light bulbs, filters or any consumable parts;
• any accessories and software not approved or specified by
Electrolux Professional.
Electrolux Professional warranty will be void and manufac-
turer shall have no liability related thereto in case of any
modification of the product or related hardware/software/
programming.
Warranty does not include scheduled maintenance activities
(including the parts required for it) or the supply of cleaning
agents unless specifically covered within any local agreement,
subject to local terms and conditions.
Check on Electrolux Professional website the list of authorized
customer care.
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