Troubleshooting E - Genicom 930 User Manual

Problem:
My word processor files do not print the way I have the
menu and front panel set.
Solution:
Before sending a file to the printer, many word processors
send either an "initialization string" or an I-Prime signal to
the printer.
The initialization string contains codes that override the
panel and menu settings. To change your printer to ignore
the reset code, enter the Menu Mode, go to the Set-Up
group and change the setting for Reset Inhibit to Yes (see
Menu Mode in Section 3).
The I-Prime signal will automatically override any front
panel settings you have made. To eliminate this problem,
enter the Menu Mode, go to the Parallel Interface group and
change the setting for I Prime to Invalid (see Menu Mode in
Section 3).
Problem:
Continuous-form paper is sticking to the paper separator.
Solution:
In cold dry weather, static charges can build up and make
the paper cling to the paper separator. Try moving the paper
guides together so that the paper rests on the guides rather
than on the separator.

Troubleshooting E-37