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5-78 Installing and Using Utilities
Collecting dump under system operation
Either of the CPU modules is entered into the offline state and the dump is collected during
system operation. After the acquisition, the CPU module is returned to the online state again.
This can be done only in the duplex system.
The table below shows the potential cases in which the dump is acquired.
Saving dump of stopped module
Component
Remote
CPU Module
–
Remote: Executable from remote management PC by using NEC ESMPRO Manager
Local:
Executable on local server by using Server Maintenance Utility
–:
Not support
Local
When a fault or malfunction
occurs in the system.
Save the dump if requested
by maintenance personnel.
Executable in the following
module state:
(this can be viewed on
Server Maintenance Utility
screen)
Removed
•
•
Broken
•
Shot
•
Firmware Update
Complete
•
Diagnostics Passed
Saving dump of component under
system operation
Remote
When a fault or
malfunction occurs
in the system.
Save the dump if
requested by
maintenance
personnel.
Executable in the
following module
state (this can be
viewed on manager
screen):
•
Duplex
Local
When a fault or
malfunction occurs in
the system.
Save the dump if
requested by
maintenance
personnel
Executable in the
following module
state:
(this can be viewed on
Server Maintenance
Utility screen)
•
Duplex
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