Express5800 series storage and i/o blade ad106a (162 pages)
Summary of Contents for NEC N8800-162F
N8800-162F, EXP320L NEC Express5800/R320a-E4 N8800-163F, EXP320M NEC Express5800/R320b-M4 User's Guide 1st Edition 4-2011 856-129125-111- A ONL-530_003_03-R320aE4_R320bM4-000-00-1103...
The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them;...
SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein.
Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follow the instructions. Be sure to provide earthing. Otherwise, an electric shock or fire may be caused. For detailed notes to set up the machine safely, refer to “PRECAUTION FOR SAFETY”...
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
CE Statement Australia EMI: Warning: This is a Class A product. In domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. Canada EMI: This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Trademarks and Patents NEC ESMPRO, NEC EXPRESSBUILDER, EXPRESSSCOPE and NEC DIANASCOPE are registered trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.
(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above.
You can use this NEC Express5800/ft series in a mission-critical system where high availability is required. By the use of Linux operating systems, it also provides outstanding openness for general-purpose applications, etc.
This chapter describes how to make settings of built-in basic input/output system. It also describes factory-shipped parameters. Chapter 5 Installing and Using Utilities This chapter describes features and operating procedures of a standard utility “NEC EXPRESSBUILDER.” It also describes procedures to install and operate various software programs contained in its DVD.
Something you need to make sure when using the server of CHECK: software Helpful information, something useful to know TIPS: About our Web Service Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Global Site: http://www.nec.com/...
Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components. To check NEC EXPRESSBUILDER components, see the attached list. Be sure to fill out and mail the software registration card that is attached to your operating system.
CONTENTS SAFETY INDICATIONS............................................RADEMARKS AND ATENTS PREFACE...........................i ABOUT THIS USER'S GUIDe..................ii ....................OW TO UIDE ....................... DDITIONAL SYMBOLS ......................BOUT OUR ERVICE Accessories........................iv CHAPTER 1 ..................... 1-1 PRECAUTIONS FOR USE............... 1-1 WARNING LABELS ....................1-2 PRECAUTIONS FOR SAFETY..................1-3 ..........................1-3 ENERAL ................1-4 SE OF OWER...
FORCED SHUTDOWN....................4-44 .......................4-44 ORCED HUTDOWN Remote Management function..................4-45 CHAPTER 5....................5-1 INSTALLING AND USING UTILITIES ............5-1 NEC EXPRESSBUILDER.................... 5-2 ......................5-2 ELECTION NEC ESMPRO Agent and Manager................5-4 ..........................5-4 VERVIEW NEC ESMPRO A ......................5-12 GENT NEC ESMPRO M .....................5-23 ANAGER NEC E 5800/ ..............5-36...
Maintenance Tools .......................6-10 ..............6-10 TARTING THE LINE AINTENANCE TILITY ..................6-12 UNCTION OF AINTENANCE OOLS RELOCATING/STORING THE NEC EXPRESS5800/FT SERIES......6-14 CHAPTER 7 ..................... 7-1 TROUBLESHOOTING ................7-1 TO LOCATE THE ERRORS ..................7-2 LED I ...................7-3 RROR ESSAGES BY NDICATION POST E ......................7-4...
viii .........................8-18 RECAUTIONS DIMM ........................8-19 NSTALLING DIMM .........................8-22 EMOVING DIMM.........................8-24 EPLACING PROCESSOR (CPU)....................8-25 CPU........................8-26 NSTALLING CPU........................8-29 EMOVING PCI BOARD ........................ 8-30 PCI B ......................8-33 NSTALLING OARD PCI B ......................8-38 EMOVING OARD PCI B ......................8-38 EPLACING OARD PCI B ....................8-39 ETUP OF PTIONAL OARD...
1-2 Precautions for Use WARNING LABELS Warning label is placed in the certain part of the system so that the user stays alert to possible risks. Do not remove or damage the label. If this label is missing, about to peel off, or illegible, contact your sales agent. The figures below show the location of this label on the server.
1-4 Precautions for Use Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe.
Precautions for Use 1-5 CAUTION Do not use any power outlet other than one for 3-prong. This equipment has a 3-prong outlet. You can only plug-in to a 3-prong plug. If you connect any plug other than the 3-prong one, you may get electric shock.
Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which component or connector to attach beforehand. If you use an inappropriate cable or make a wrong connection, there is a risk of short-circuit that could lead to a fire.
NiMH (or Li-Ion) batteries, contact your service representative to replace only with the same or equivalent type recommended by NEC. Do not disassemble the server to replace or recharge the battery by yourself.
1-8 Precautions for Use CAUTION High temperature Immediately after powering off the system, system components such as hard disk drive may be very hot. Wait for the server to cool down completely before adding/removing components. Make sure to complete installation. Firmly install all power cords, interface cables and/or boards.
Precautions for Use 1-9 During Operation CAUTION Keep animals away. Animal’s waste or hair may get inside the equipment to cause a fire or electric shock. Do not place any object on top of the server. The object may fall off to cause injuries, damage to hardware and/or a fire. Do not leave the optical disk drive’s tray ejected.
1-10 Precautions for Use Rack-mount Model WARNING Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack conforming to the EIA standard. Do not use the equipment without a rack or install it on a nonconforming rack. The equipment may not function properly, and there is a risk of damage to physical assets or injuries.
Precautions for Use 1-11 CAUTION Be careful not to hurt your fingers. Exercise great care not to hurt your fingers on the rail when you mount/dismount the server into/from the rack. Do not attempt to install the server yourself. Transport and install the rack with three and more people. Doing so with two people and less could cause the falling of the rack and damaging the surroundings.
Before turning off the power or ejecting a disk, make sure that the access LED is off. When you have just turned off the power, wait at least 30 seconds before turning it on again. Once you have turned on the server, do not turn it off until the “NEC” logo appears on the screen.
Precautions for Use 1-13 If NEC Express5800/ft series, the built-in optional devices, and the media set for the backup devices (tape cartridges) are moved from a cold place to a warm place in a short time, condensation will occur and cause malfunctions and breakdown when these are used in such state.
1-14 Precautions for Use TRANSFERRING TO THIRD PARTY Observe the following notes for transferring the main unit or other embedded devices to third party. Main unit Attach this manual when you alienate or sell this device. IMPORTANT: Data in the hard disk drives: Make sure to delete all the important data such as client information or corporate accounting information stored in the hard disk drives installed on the device to be alienated.
Precautions for Use 1-15 DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dispose of the main unit, hard disk drives, Flash FDD, DVDs, optional boards, etc., you need to observe your local disposal rules. Dispose the power cable along with the equipment to avoid being used with other nonconforming equipment.
1-16 Precautions for Use TRANSPORTING DEVICE This unit and options use lithium-metal battery or lithium-ion battery. Contact your local reseller for transporting the unit by air or shipping since the regulation is applied to air and maritime transportation of lithium battery...
Precautions for Use 1-17 ABOUT OUR WEB SERVICE Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Express5800 Web Site Asia Pacific, at http://www.nec.co.jp/express/index.html...
1-18 Precautions for Use Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor.
Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want to know about certain components and how to operate them.
2-2 General Description STANDARD FEATURES The NEC Express5800/ft series is the server that has hardware for two servers. High performance Various Features Graphic accelerator “PILOT2” supported Intel® Xeon® Processor (2.00GHz/2.93GHz) High-speed Ethernet interface (1000Mbps/100Mbps/10Mbps supported) High-speed disk access (SAS (Serial Attached SCSI))
NEC Express5800/ft series detects status changes, errors and other events and notifies the Log of these events. If you use an alarm notification tool, you can configure NEC Express5800/ft series to notify you when certain events occur.
NEC Express5800/ft series automatically maintains data as the current data. Automatic detection and notification of faults NEC Express5800/ft series detects and sorts out all events such as general status changes and faults, and notifies Log of these events. Transparent migration NEC Express5800/ft series constantly monitors events.
In-service repairing You can repair or replace a failed module even if NEC Express5800/ft series is operating. Partition structure On this server model, the first logical drive set up when this server is shipped from the manufacturing factory.
2-6 General Description NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: Front bezel The cover to protect devices in the front. LEDs For more information, see the description on the front view on page 2-7 and rear view on page 2-10.
General Description 2-7 Front View With front bezel attached With front bezel removed...
2-8 General Description CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling fan unit, and hard disk drive. Hard disk drive bay This is the bay to mount the hard disk drive. The number after the numbers in parentheses indicates a slot number.
General Description 2-9 (12) Power switch This switch is to turn ON/OFF the power. When pressing it once, the power will be ON. When pressing it again, the power will be OFF. Forced shut down takes place when pressing it for 4 seconds or longer. (13) CPU/IO module 1 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling...
2-10 General Description Rear View R320a-E4 ⑧ R320b-M4...
General Description 2-11 USB connector (3 ports) This connects with the device supporting USB interface. Management port Ethernet connector supporting 100BASE-TX/10BASE-T. Module ID(ID LED) The Module ID LED illuminates in green on side of CPUIO module in back if pressing UID switch when there are multiple devices installed on one rack.
2-12 General Description Optical disk drive Status LED The LED that lights while accessing the loaded DVD/CD-ROM Tray eject button The button to eject the tray. Manual release The hole to be forced to eject DVD tray by pinpricking when optical disk can’t be ejected through despite pushing tray eject button.
2-14 General Description Mother Board CPU/IO module mother board DIMM slot LAN connector DIMM 1 – DIMM6 from the top. (5)-1 LAN1 (5)-2 LAN2 Processor(CPU) socket (2)-1 Processor #1(CPU#1) Lithium battery (2)-2 Processor #2(CPU#2) Management port DIMM slot DIMM7 – DIMM12 from the bottom. Connector for PCI riser card Used for R320b-M4 model only.
General Description 2-15 LEDs System POWER LED When one of the power of CPU/IP modules is ON, the LED illuminates in green. The LED goes off when both powers of CPU/IO module are OFF. System FAULT LED When one of the CPU/IO modules has an error, the LED illuminates in amber. Details can be confirmed by checking EXPRESSSCOPE.
2-16 General Description Hard Disk Drive LED Hard Disk LED Description Action Not on The disk is in the idle state. Green Accessing the disk Amber Disk failure Contact a maintenance service company. Blinking in amber The mirror of the disk is Perform mirroring.
General Description 2-17 EXPRESSSCOPE Corresponding EXPRESSSCOPE LEDs (amber) illuminate when modules have failures. Module POWER LED While the power of CPU/IO module is ON, the LED illuminates in green. When the power is not supplied to CPU/IO module, the LED goes off. The LED blinks when standing by.
2-18 General Description MEM NUMBER(Memory slot error LED) Amber LED illuminates when failure occurs on the memory slot 0 of CPU/IO module. Memory slots with errors can be identified by illumination status of the following (5)-1 to 4. Each Memory Slot Error LED Status Description (MSB)
General Description 2-19 POWER UNIT LED There is a power unit LED in the power unit on the rear. The LED blinks in green when connecting the power code to AC inlet and the power unit receives the power. The LED illuminates in green when turning the power of the device The power unit may be failing if the LED does not illuminate in green or the LED illuminates or blinks in amber when turning the switch ON.
General Description 2-21 Installing/Removing the front bezel When you power on/off the server, handle the DVD-ROM drive, or remove/install a hard disk drive or CPU/IO module, remove the front bezel. IMPORTANT: The front bezel can only be removed by unlocking the lock with the security key attached.
2-22 General Description Power ON To power on NEC Express5800/ft series, press the POWER switch (the one whose in-built LED is lit). Follow the steps below to turn on the power. Power on the display unit and other peripheral devices connected to the server.
General Description 2-23 Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. Perform a normal shutdown from OS.
2-24 General Description Flow of POST This section walks you through how POST is performed. When you power on the system, one selected CPU/IO module will start up. POST will be performed on this selected CPU/IO module. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted.
General Description 2-25 Upon completion of POST, the password entry screen appears prior to OS startup. The password entry screen will appear after the normal termination of POST only if you have set a password in the BIOS setup utility “SETUP.” You can enter a password up to three times.
2-26 General Description CPU/IO Module Status The CPU/IO module (0 or 1) started first is managed as primary, and the module started later is managed as secondary. If one CPU/IO module is disconnected because of the failure and others, the other module becomes primary.
The Flash FDD is only intended as a temporary means of performing processing, so do not use the Flash FDD to back up data. Compensation for recorded data NEC will not pay compensation for data recorded on the Flash FDD if the data is lost.
To format a floppy disk, refer to your OS manual. If you power on or restart NEC Express5800/ft series with the Flash FDD connected, the server will access the floppy disk to start the system.
General Description 2-29 Use of Flash FDD Please handle the Flash FDD while noting the following: Do not turn off the server while the access LED of the Flash FDD is blinking. Turning off the server at this time can cause a failure or data corruption. The Flash FDD is a consumable.
2-30 General Description Optical Disk drive NEC Express5800/ft series has an optical disk drive on the front panel. It is a device used to read/write data from an optical disk. Compared to a floppy disk/Flash FDD, an optical disk allows for larger volume and fast data readout.
General Description 2-31 To remove the optical disk, press the tray-eject button as you did in setting the optical disk. When the access LED illuminates in green, it indicates the optical disk is being accessed. Make sure the access LED is not illuminating in green before you press the tray-eject button.
2-32 General Description Handling optical disks Observe the following when you use an optical disk on NEC Express5800/ft series: As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that you can use a CD player to play it with this server.
Chapter 3 Linux Setup and Operation This chapter describes setup procedures to make NEC Express5800/ft series ready for use. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred to as CPU module and IO function part PCI module.
3-2 Linux Setup and Operation DISK OPERATIONS NEC Express5800/ft series duplicates disks to secure data integrity by Software-RAID. This section describes how to replace a disk. IMPORTANT: It is recommended to create only a system partition on the disks with OS.
For more information, see the User’s Guide (Setup). Use only the hard disk drives specified by NEC. There is a risk of hard disk as well as the entire device breakdown when you install a third-party hard disk drive.
3-4 Linux Setup and Operation Replacing a hard disk drive To replace a failing hard disk, follow the steps below. Replace a hard disk when the CPU/IO module 0 and 1 are powered on. Determining a failing disk This section provides information on how to determine a failing hard disk drive. IMPORTANT: This must be operated by root user.
Linux Setup and Operation 3-5 Restoring the redundant configuration manually This section provides information on how to replace a failing internal disk and restore duplication. IMPORTANT: This must be operated by root user. While the replaced disk is restoring to the RAID configuration, do not stop/restart the system when the reconfigured each RAID device is in RECOVERY.
3-6 Linux Setup and Operation 4 Repair Mirroring Arrays (RAID1) 5 Delete Mirroring Arrays (RAID1) 6 Remove Disk Partitions (RAID1) 7 Make Striping Array (RAID1+0) 8 Delete Striping Array (RAID1+0) c Configurations q Quit Command: 1 (Check if the disk specified is isolated from the RAID configuration.) [List RAID Arrays] Name...
Linux Setup and Operation 3-7 Command action 1 List RAID Arrays 2 List Internal Disks 3 Make Mirroring Arrays (RAID1) 4 Repair Mirroring Arrays (RAID1) 5 Delete Mirroring Arrays (RAID1) 6 Remove Disk Partitions (RAID1) 7 Make Striping Array (RAID1+0) 8 Delete Striping Array (RAID1+0) c Configurations...
3-8 Linux Setup and Operation Command action 1 List RAID Arrays 2 List Internal Disks 3 Make Mirroring Arrays (RAID1) 4 Repair Mirroring Arrays (RAID1) 5 Delete Mirroring Arrays (RAID1) 6 Remove Disk Partitions (RAID1) 7 Make Striping Array (RAID1+0) 8 Delete Striping Array (RAID1+0) c Configurations...
Linux Setup and Operation 3-9 DUPLEX LAN CONFIGURATION NEC Express5800/ft series uses Bonding for duplex of 1000 BASE LAN cards controlled by the igb driver and builds them as bond*(*=0,1,2…) device. Functional overview For duplicating a LAN, the following load balancing mode for bonding is used. The default setting of bonding is active-backup(mode=1).
3-10 Linux Setup and Operation Configuring duplication The following shows information on how to configure duplication by using the settings shown below as an example. <Configuration information> Slot number: 3 SLAVE0 interface name: eth100100 SLAVE1 interface name: eth110100 IP address: 192.168.0.1 Subnet mask: 255.255.255.0 Default gateway: 192.168.0.1 IMPORTANT:...
Linux Setup and Operation 3-11 Execute the following command to check the status of the configured coupled-interfaces. # vndctl status --Virtual Network Status— BondingDevice Slot Status InetAddress RXErrors TXErrors Collisions bond0 ONLINE bond1 ONLINE bond2 ONLINE 192.168.0.1 bond3 OFFLINE bond4 OFFLINE bond5 OFFLINE...
3-12 Linux Setup and Operation CHECKING THE DUPLICATING OPERATION OF MODULES This section describes how to check if the system runs properly after system installation or reinstallation. CPU/IO module has a processor function part and IO function part. Each part is monitored and managed by the module.
Linux Setup and Operation 3-13 Stop the operation of a PCI module using the ft server utility. Move to the directory where the NEC ESMPRO Agent is installed. # cd /opt/nec/esmpro_sa/bin Start the ft server utility. # ./ESMftcutil The screen of the ft server utility will appear.
3-14 Linux Setup and Operation Restart the PCI module. From the ft server utility, click [Start] of [PCI Module Start/Stop] to the PCI module which was stopped in the step 3, and the PCI module will be started. Once the PCI module is started, PCI module diagnosis, mirror volume duplication and PCI module duplication are performed.
System FT LED Green Use the ft server utility to stop the operation of a CPU module to remove. Move to the directory where the ft server utility of NEC ESMPRO Agent is installed. # cd/opt/nec/esmpro_sa/bin/ Start the ft server utility.
3-16 Linux Setup and Operation ft server utility CPU Module The following status LEDs changes occur when stopping CPU module: [Indications of the status LEDs] CPU/IO MODULE 0 CPU/IO MODULE 1 (Stopping) (Operating) PRIMARY LED Green DISK ACCESS LED Green Green System System FT LED...
Linux Setup and Operation 3-17 IMPORTANT: After duplication is completed, the FT LED illuminates in green. Do not perform the evaluation of start and stop unless the above process is completed.
3-18 Linux Setup and Operation ft Server service NEC Express5800/ft series provides the services required for the system operation by the following service programs in addition to the dedicated drivers. Service names: • kdump • ft-firstboot • snmpd • portmap •...
→ Files are written in the disk A unintentionally → partitions are destroyed NOTE: It is a feature of NEC Express5800/ft series that the device names of the device files change due to integration or separation of one of the PCI modules.
3-20 Linux Setup and Operation Configuring the video mode This section describes how to configure the video mode for this device. 1. Open /etc/X11/xorg.conf as a root user by using an editor. IMPORTANT: xorg.conf is a very important file for the X server system. It is recommended to create a backup because corrupting xorg.conf can result in failure to start up the X server in the worst case scenario.
Linux Setup and Operation 3-21 Note: You cannot use xrandr to modify the resolution because the xrandr function is not supported. If you use the X server on the console, operate the system at the run level 5 and perform graphical login. If X is not started when the system is started (i.e run level 3), log in as root and enter ”init 5”...
3-22 Linux Setup and Operation (This page is intentionally left blank.)
Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the NEC Express5800/ft series for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
4-2 System Configuration SYSTEM BIOS –SETUP– The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions.
System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration.
4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Shows the current menu. Online help window Options to be configured Denotes there are Parameters...
System Configuration 4-5 Shows the following: If you select “Yes” and then press the key, all items in the Enter setup are set to default values. If you select “No” and then press either the key, the status before pressing the Enter key is restored.
4-6 System Configuration Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. To link power supply with the UPS To power on the server when power is supplied from the UPS Select [Server] - [AC-LINK] - [Power On]. To keep the server off-powered even when power is supplied from the UPS if the POWER switch was used to power off Select [Server] - [AC-LINK] - [Last State].
To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To control from the HW console Remote operation via Serial Select [Server] - [Console Redirection], and make necessary settings.
4-8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu.
System Configuration 4-9 Available options in the Main and descriptions are listed below. Option Parameter Description System Time HH:MM:SS Specify the system time. System Date MM/DD/YYYY Specify the system date. CPU Speed XXXX MHz Displays the processor clock frequency. Physical CPUs Displays the number of processor installed.
Boot-time [Disabled] Specify whether to display the Power On Self-Test (POST) Diagnostic Screen screen at start-up. If “Disabled” is selected, the NEC logo Enabled appears while POST is in progress. (To display POST check results, press Esc.) ]: factory default...
System Configuration 4-11 Advanced Processor Configuration When you select “Advanced Processor Configuration” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description Hyper-Threading Enables to function one physical processor Disabled Technology as two logical processors.
4-12 System Configuration I/O Device Configuration When you select “I/O Device Configuration” in the Advanced menu, the following screen appears. If you select a menu with the “►” mark and press Enter, its submenu appears. Refer to the table below for information on options. Option Parameter Description...
System Configuration 4-13 Base I/O address 3F8/IRQ4 Specify the I/O address and IRQ of Serial Port 2. [2F8/IRQ3] 3E8/IRQ4 2E8/IRQ3 Keyboard Display only. Features NumLock AUTO Specify whether or not to enable NumLock at system startup. [Off] ]: factory default...
4-14 System Configuration Option ROM Configuration When you select “Option ROM Configuration” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description PCI Slot 1 Option Enabled If “Enabled” is selected, the extended ROM of the PCI card [Disabled] installed on PCI Slot 1 is initialized.
System Configuration 4-15 Embedded PXE#1 [Enabled] If “Enabled” is selected, the extended ROM of LAN #1 Option ROM Disabled embedded in the motherboard is initialized. Embedded PXE#2 [Enabled] If “Enabled” is selected, the extended ROM of LAN #2 Option ROM Disabled embedded in the motherboard is initialized.
4-16 System Configuration Advanced Chipset Control When you select “Advanced Chipset Control” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description Multimedia Timer Specify whether or not to enable timer to Disabled correspond to multimedia.
System Configuration 4-17 Security Move the cursor onto “Security” to display the Security menu.
4-18 System Configuration Select “Set Supervisor Password” or “Set User Password” and press Enter to display the following pop-up screen. The screen below shows when “Set Supervisor Password” is selected. Set a password on this pop-up screen. Enter a password of up to seven alphanumeric characters and symbols from the keyboard.
System Configuration 4-19 See the table below for setup options on the screen. Option Parameter Description Supervisor [Unset] Indicates Supervisor password setup status (view Password is only). User Password [Unset] Indicates User password setup status (view only). Set Supervisor [Enter] Press Enter to display the supervisor password Password entry screen.
4-20 System Configuration Server Move the cursor onto [Server] to display the Server menu. The following describes options you can configure in the Server menu and their functions. Select an option with the “►” mark and press Enter to display its submenu. Refer to the table below for information on options.
System Configuration 4-21 The table below lists how selections for “AC LINK” determine the power status of the server when the power supply to the server restarts. Parameter State before powered off Stay Off Last State Power On In service Out of service (DC power: Off) Forced shutdown * Pressing the POWER switch for over four seconds shuts down the power to the server.
4-22 System Configuration System Management Select “System Management” on the Server menu and press Enter to display the following screen. 〈Example〉...
System Configuration 4-23 See the table below for setup options on the screen. Option Parameter Description BIOS Version Displays the BIOS version. Board Part Number Displays the board information. Board Serial Number Displays the board information. System Part Number ...
4-24 System Configuration Console Redirection Select “Console Redirection” on the Server menu and press Enter to display the following screen.
System Configuration 4-25 See the table below for setup options on the screen. Option Parameter Description Com Port Address [Disabled] Select a serial port. Serial Port1 Serial Port2 Select a port rate used for the interface with a Baud Rate* 9600 hardware console to be connected.
4-26 System Configuration CRUx BMC LAN Configuration Submenu Select “CRUx BMC LAN Configuration” on the Server menu and press Enter to display the following screen. (CRU = CPU/IO module)
System Configuration 4-27 See the table below for setup options on the screen. Option Parameter Description LAN Connection [Auto Negotiation] Set the connection type of the Management Type LAN. 100Mbps Full Duplex 100Mbps Half Duplex 10Mbps Full Duplex 10Mbps Half Duplex Set the IP address for the Management LAN.
4-28 System Configuration IMPORTANT: <BMC LAN Configuration specific precaution> It doesn't return to default about this setting concerning BMC Management LAN Configuration even if the Load Setup Default of BIOS is executed. Returning to default, execute the Clear BMC Configuration. It will take about tens of seconds by the time initialization is completed after executed the Clear BMC Configuration.
System Configuration 4-29 Event Log Configuration Select “Event log Configuration” on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description To clear event logs of the working module, press the Clear Online Event Logs [Press Enter] Enter key and select “Yes.”...
4-30 System Configuration Monitoring Configuration Select “Monitoring Configuration” on the Server menu and press Enter to display the following screen.
Select whether or not to enable the function to monitor OS boot-up. If you are starting up from an OS with no [Enabled] NEC ESMPRO Agent installed, disable this option. OS Boot Monitoring 60--1200 Set the timeout at OS boot-up. (unit: second)
4-32 System Configuration Boot Move the cursor onto “Boot” to display the Boot menu. The server searches for the boot device according to the order specified in this menu and use the software to boot the system if found.
System Configuration 4-33 See the table below for options on the screen. Displayed Item Device USB CD-ROM Drive USB CDROM Flash FDD USB FDC USB device such as USB Flash Memory USB KEY USB Hard Disk Drive USB HDD Standard-equipped Hard Disk Drive PCI SCSI IBA GE Slot xxxx: standard-equipped LAN PCI BEV...
4-34 System Configuration Exit Move the cursor onto “Exit” to display the Exit menu.
System Configuration 4-35 The following describes each option on the Exit menu: Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. Select “Exit Saving Changes” to display the screen below. Select “Yes” to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility.
4-36 System Configuration Exit Discarding Changes Select this option to exit the SETUP utility without saving the current configuration data into the CMOS (non-volatile memory). If you select “Yes” here, the “SETUP Warning” dialogue box appears. If you select “No” in the “SETUP Warning” dialogue box, you can exit SETUP without saving the changes you have made.
System Configuration 4-37 Load Setup Defaults Select this option if you want to reset values in SETUP to default. When you select Load Setup Defaults, the dialogue box as shown below appears. If you select “Yes” in the dialogue box, default values are restored.
4-38 System Configuration Discard Changes Select this option if you want to restore previous values before saving values in CMOS. When you select “Discard Changes”, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are discarded and previous settings are restored.
System Configuration 4-39 Save Changes Select this option if you want to save changes you have made in CMOS (non-volatile memory) without exiting SETUP. When you select the Save Changes, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are saved in CMOS (non-volatile memory).
4-40 System Configuration SAS BIOS – SAS Configuration Utility – SAS Configuration utility makes settings of the built-in SAS controller. You can start it up by simple key operation during POST execution without using any special startup disk. IMPORTANT: Because the server is installed with the latest version of the utility, your screen display may be different from the one described in this guide.
System Configuration 4-41 2. Press and hold down the key and press the key. Ctrl The SAS Configuration utility starts up with the “Adapter List” menu displayed. Quitting the SAS Configuration utility The following section describes the procedures to quit the SAS/ Configuration utility. 1.
4-42 System Configuration Physical Formatting of the Hard Disk Drive The following describes how to execute physical formatting of hard disk drive. 1. Press Enter key on the “Adapter List” menu. “Adapter Properties” menu appears after a short while. 2. Select “SAS Topology” and press Enter key. “SAS Topology”...
System Configuration 4-43 4. Select the hard disk drive to execute physical formatting and press D key while pressing Alt key. “Device Properties” menu appears after a while. Select “Format” and press Enter key. “Device Format” menu appears after a while. Press F key to start formatting.
4-44 System Configuration FORCED SHUTDOWN Read this section if your server does not operate as expected. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work. Press and hold the POWER switch on the server for over 4 seconds.
(KVM) with BMC (Baseboard Management Controller), a system management LSI. As to the Remote Management Function and how to setup the function, refer to the [EXPRESSSCOPE Engine 2 User’s guide (ft-Server version)] stored in the NEC EXPRESSBUILDER DVD.
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Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred...
The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NEC Express5800/ft series machine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation.
Installing and Using Utilities 5-3 Tool menu If you select this item after choosing the display language, the Tool menu appears. You can use the below functions for maintenance. Maintenance Utility Starts up the Offline Maintenance Utility. BIOS/FW Updating Updates the system BIOS. ROM-DOS Startup FD Creates Startup FD is used for starting the ROM-DOS system.
NEC Express5800/ft series system management applications “NEC ESMPRO Manager” and “NEC ESMPRO Agent” are bundled to accessory “NEC EXPRESSBUILDER DVD.” This section describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations.
Installing and Using Utilities 5-5 Effects of using NEC ESMPRO Manager and NEC ESMPRO Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments. – Detection of server fault NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems.
5-6 Installing and Using Utilities Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an early stage and notify Administrators of fault information real-time. Early detection of error If a fault occurs, NEC ESMPRO Agent detects the fault and reports the occurrence of the fault to NEC ESMPRO Manager (alert report).
Installing and Using Utilities 5-7 Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in the server. You can view the information managed and monitored by NEC ESMPRO Agent on the DataViewer of NEC ESMPRO Manager.
5-8 Installing and Using Utilities Monitoring (Management) of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the operation even if a major component fails. NEC Express5800/ft series improves the system availability with the hardware, NEC ESMPRO, and system software functions.
Installing and Using Utilities 5-9 The report of a fault occurrence in the NEC Express5800/ft series (alert) is immediately sent to the NEC ESMPRO Manager. When the NEC ESMPRO Manager receives the alert, a popup message appears. The alert contains the detailed information of the fault and the proper countermeasures. You can...
5-10 Installing and Using Utilities Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management.
Installing and Using Utilities 5-11 DataViewer The DataViewer indicates the server source configuration information in the Explorer format. In addition, it changes the status color of the failed server component. This enables you to identify the failed portion. AlertViewer The AlertViewer manages fault reports sent from servers together. A fault occurred in a server is immediately reported to the AlertViewer.
5-12 Installing and Using Utilities NEC ESMPRO Agent NEC ESMPRO Agent is a utility which acts as an agent (proxy) between NEC Express5800/ft series and NEC ESMPRO Manager (management PC). For details on the operating environment, the setting required before the setup, and the installation procedure, see the separate volume “User’s...
Installing and Using Utilities 5-13 Device ID in Alert Report Some NEC Express5800/ft series reports use unique device IDs which correspond to the devices listed in the table below as the device identification information. Device name Device ID CPU module 0...
5-14 Installing and Using Utilities Device name Device ID Display controller on PCI module 0 10/7 Serial bus controller on PCI module 0 10/8 Serial bus controller on PCI module 0 10/9 Bridge on PCI module 0 10/10 Riser Card on PCI module 0 10/11 PCI module 1 PCI slot 1 on PCI module 1...
Supplement Note the followings when using NEC ESMPRO Agent. Notice on running NEC ESMPRO Agent NEC ESMPRO Agent sometimes cannot send alert report after recovering from hardware failure. [Workaround] Execute the following procedure after recovering from hardware failure. After replacing the hardware, confirm both of the CPU/IO module status lamp 2s turn green (duplex), login as a root user, and then run the following command.
ESMPRO/ServerAgent. # /opt/nec/esmpro_sa/bin/ESMRestart. Maintenance-related Functions When you want to use maintenance-related functions of the NEC Express5800/ft series, contact your maintenance personnel. CPU Information If you select [CPU Module] – [CPU] in the [ft] tree of the DataViewer, unknown or incorrect information appears in some information items.
Installing and Using Utilities 5-17 Impact When Module Status Changes PCI modules, SCSI adapters, SCSI buses, and modules under the SCSI enclosure have impact on each other. For example, when the “Status” item of a module changes to “fault,” it may be caused by another module’s error.
Because a hardware trouble on the network is detected at driver level, NEC ESMPRO Agent does not monitor line faults. Thus, the value set for “Line fault occurrence rate” of a [LAN] tab of [NEC ESMPRO Agent properties] in the control panel is not used.
Installing and Using Utilities 5-19 Change Settings of File System Monitoring Function New settings in thresholds of monitoring interval and free space monitoring are not reflected immediately after they are changed. They are reflected at the next monitoring interval of monitoring service.
If the server status monitoring by NEC ESMPRO Manager is on (default: ON), NEC ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of SNMP Service increases temporarily.
Ethernet Adapters You Do Not Use When the cables are not connected to the Ethernet adapter ports, NEC ESMPRO Agent determines that the ports are faulty (does not have any media), and the status color of [ft] – [PCI module] –...
Display of Ethernet Board of ftServer Utility FtServer Utility displays the information of Network Controller. NEC Express5800/R320a-E4 and R320b-M4 have four in-built Network Ports. Two trees of the Ethernet Board are displayed since a module has two Network Controllers. Chipset Information "Unknown"...
To monitor the state of the NEC Express5800/ft series on a management computer with installation of NEC ESMPRO Manager, the DataViewer is used. If you click each of the modules and items to be checked sequentially on the tree view in the Windows Explorer format, the DataViewer indicates their states on the right side of the screen.
Allows the configuration and other information on the CPU modules to be viewed. Maintenance Allows the start/stop, MTBF information clear, dump acquisition, and diagnosis of the CPU modules to be provided. See “Maintenance of NEC Express5800/ft series” described later for the start/stop and MTBF information clear of the CPU modules.
Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See “Maintenance of NEC Express5800/ft series” described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO] tree→[Hardware]...
5-26 Installing and Using Utilities DIMM Allows the information of DIMM on the CPU modules to be viewed.
Installing and Using Utilities 5-27 Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target PCI module from [PCI Module] in the [ft] tree.
5-28 Installing and Using Utilities Maintenance Allows the start/stop, MTBF information clear, and diagnosis of the PCI modules to be provided. See “Maintenance of NEC Express5800/ft series” described later for the start/stop and MTBF information clear of the CPU modules. Update Allows the device identification information of the PCI modules to be viewed.
Installing and Using Utilities 5-29 Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module]→[PCI module (containing PCI slot to be seen)]→[PCI slot] of the [ft] tree.
5-30 Installing and Using Utilities PCI Device – General Allows the information of devices on the PCI slot to be viewed. This function is not supported in the current version. PCI Device – Detail Allows the detailed information of a device on the PCI slot to be viewed. This function is not supported in the current version.
Installing and Using Utilities 5-31 Monitoring SCSI adapter on PCI module To monitor the SCSI adapters on the PCI modules, see the [SCSI adapter] tree. To see the information on the [SCSI adapter] tree, select [PCI Module]→[PCI module (connected to SCSI adapter to be seen)]→[SCSI adapter] of the [ft] tree.
5-32 Installing and Using Utilities Monitoring Ethernet adapter on PCI module To monitor the Ethernet adapters on the PCI modules, see the [Ethernet Board] tree. To see the information on the [Ethernet Board] tree, select [PCI Module] [PCI module (connected to the Ethernet adapter to be seen)] [Ethernet Board] of the [ft] tree.
Installing and Using Utilities 5-33 Maintenance This allows to refer/clear the MTBF information of the ethernet adaptor. See “Maintenance of NEC Express5800/ft series” described later for the MTBF information clear of the ethernet adapter.
5-34 Installing and Using Utilities Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [ft] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. General This function is not supported in the current version.
Installing and Using Utilities 5-35 Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror Disk] tree. To view information on [Mirror Disk] tree, select [Mirror Disk] under [ft] tree. You can see the redundancy status of the mirrors and the device IDs of the SCSI slots into which these hard disk components are connected.
NEC Express5800/ft series maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the NEC Express5800/ft series for local maintenance.
– – – – – R: Remote. Executable from remote management PC by using NEC ESMPRO Manager L: Local. Executable on local server by using ft server utility √: Supported –: Not supported Bus reset Change of primary SCSI bus...
5-38 Installing and Using Utilities Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [ft] tree of the DataViewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree.
A certain time is required for the start. The start result can be verified by “State” on the target component screen. The result of the start operation is reported by the NEC Express5800/ft series as an alert. Stop Perform the procedure below before replacing a component.
5-40 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of PCI module [PCI Module] - [Maintenance]...
Installing and Using Utilities 5-41 Procedure in the ft server utility Start Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. Click the [Start] button of the target component. A certain time is required for the start.
NEC Express5800/ft series manages the MTBF (mean time between failure) of each component. If a fault occurs in a component, the NEC Express5800/ft series calculates the MTBF of the component again. If the calculated value is lower than the pre-defined threshold, the NEC Express5800/ft series disables the component to be used.
You can verify the MTBF clearing result by confirming whether the reset is done when the number of fault becomes 0 on the MTBF information of the target componet screen. Start the component. Sample screen of NEC ESMPRO Manager [Maintenance] screen of SCSI enclosure [PCI module] – [Maintenance]...
5-44 Installing and Using Utilities Procedure in the ft server utility Perform the procedure below before replacement of a component. Select the target component by using the ft server utility. Check the current state of the target component with the LEDs and event log. Click the [Show] button in [MTBF Information] of the target component.
Diagnostics The NEC Express5800/ft series provides the self-check diagnosis function for some components. If a fault occurs in a component, the NEC Express5800/ft series can diagnose the component to detect the fault. To diagnose a component with the NEC ESMPRO Manager, use the [Maintenance] tree of the component in the DataViewer.
Click the [Diagnostics] button in the [Maintenance] screen for the target component. The diagnosis result can be verified by “Result” of the diagnosis on the target component screen. The result of the diagnosis is reported by the NEC Express5800/ft series as an alert.
Installing and Using Utilities 5-47 Procedure in the ft server utility Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. If the component is operating, stop the component. Click the [Diagnostics] button in the [Diagnosis Information] on the target component.
(in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with NEC ESMPRO Manager, use the [Update] tree of the component in the DataViewer. Open the tree of the component for which firmware is updated and select the [Update] tree.
Installing and Using Utilities 5-49 Procedure in NEC ESMPRO Manager 1. Save the image data of the update firmware in /etc/opt/ft/BIOS.ROM of the NEC Express5800/ft series. 2. Select the target component in the [ft] tree. 3. Check the current state with the “State” display on the target component screen. If the component is operating, stop the component.
However, if the [Enable automatic firmware update] property is invalid, update the module in the procedure as 3 to 5. Procedure in ft server utility 1. Save the image data of the update firmware in /etc/opt/ft/BIOS.ROM of the NEC Express5800/ft series. 2. Select the target component in the [ft server] tree.
Installing and Using Utilities 5-51 Sample screen of ft server utility [CPU Module] 5. Select [File Path Update], and select the [Execute]. File path cannot be modified by the path (/etc/opt/ft/BIOS.ROM) in procedure 1. Perform the firmware update. TIPS: No state changes when the firmware is not correctly updated. Please confirm whether the update file on the server is correctly stored in "/etc/opt/ft/BIOS.ROM".
– : Not supported Procedure in ft server utility 1. Save the image data of the update firmware in a desired directory of the NEC Express5800/ft series. Write down the path to the directory in which the image data is saved.
Installing and Using Utilities 5-53 3. Select <Update> of firmware update. When update is started, the following messages are output by a syslog kernel: EVLOG: INFORMATION - BMC nn/120, firmware burn starting. TIPS: The case that the hues of the screen are different has newt using for the screen display by influence of packaging it, but an initial position with the firmware screen is a position of the “<...
5-54 Installing and Using Utilities please update BMC firmware in a procedure same as procedure 4llection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the DataViewer. To collect the dump with the ft server utility, use the utility screen of the component.
A certain time is required for the dump saving. The dump is stored under the directory of /var/crash/ on the managed server. The result of the dump saving is reported by the NEC Express5800/ft series as an alert. Sample screen of NEC ESMPRO Manager [Maintenance] screen of CPU module [CPU Module] –...
5-56 Installing and Using Utilities Procedure in ft server utility This function is not supported in the current version. Select the target CPU module by using the ft server utility. Check the current state of the target CPU module with the LEDs. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button.
Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON.
Power supply state display is partly different from module POWER lamp on the device. Only DC on(turn on green lamp) and DC off(turn off green lamp) correspond in NEC DianaScope. When the communication with EXPRESSSCOPE Engine series becomes impossible by the CPU/IO module turned AC off and the like, the LCD and the each lamp statement and so on keeps previous state.
Installing and Using Utilities 5-59 NEC PRODUCT INFO COLLECTION UTILITY The NEC Product Info Collection Utility is used to collect various system configuration and log information for maintenance or troubleshooting purpose of the server. This utility can be installed from NEC EXPRESSBUILDER DVD.
5-60 Installing and Using Utilities Using Utility Execute \stdclct\collect.exe in the installation folder of this utility. The log folder is made in the above-mentioned folder, and various information on this device is stored in the data compressed file (zip form). Uninstallation Choose [Add or Remove Programs] - [Product Info Collection Utility (Vx.x.x)] from the control panel.
Data Viewer Checking STATUS LEDs Check the LED indication on the front of the NEC Express5800/ft series, on hard disks installed in 2.5-inch hard disk drive bay, or on LCD display when the server is powered on or powered off by the shut down operation.
Maintenance 6-3 Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
6-4 Maintenance Wipe the server with a dry cloth. Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth. Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the server when connecting or disconnecting them.
Maintenance 6-5 Cleaning Optical Disk A dusty optical disk or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and optical disk regularly: Make sure that the server is powered on. Press the Eject button on the front of the optical disk drive.
6-6 Maintenance Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge. Clean the tape head regularly using a cleaning tape. For procedure and interval of cleaning as well as lifetime of a tape cartridge to use, see instructions included with the tape drive.
Maintenance 6-7 SYSTEM DIAGNOSTICS The System diagnostics runs several tests on the server. Select [Tool menu] - [Test and diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory...
6-8 Maintenance Select [Test and diagnostics]. Select [End-User Mode] and the system diagnostics starts. The diagnostics will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title Test result Test summary...
Select <Reboot> in the [Enduser Menu] above. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the DVD from the optical disk drive. Power off the server and unplug the power cord from the receptacle.
6-10 Maintenance MAINTENANCE TOOLS The Maintenance Tools is a tool of this product for preventive maintenance, as well as for trouble analysis and its settings. Follow the below procedure to start the Maintenance Tool. IMPORTANT: This guide contains procedures to use a floppy disk, however, your server is not equipped with factory-installed floppy disk drive.
Maintenance 6-11 Select [Tool Menu]. Following Language selection menu appears. Japanese: Menu is displayed in Japanese from now English: Menu is displayed in English from now Return to previous menu: Boot selection menu displayed IMPORTANT: Default menu selection is [Japanese]. When there is no key operation for five second after Language menu appears, [Japanese] starts automatically.
The Off-line Maintenance Utility is started in “Maintenance Utility.” The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your service representative.
This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from boot disk such as Flash FDD, and the various BIOS and firmware programs are updated.
6-14 Maintenance RELOCATING/STORING THE NEC EXPRESS5800/FT SERIES Follow the procedure below to relocate or store the server. CAUTION Observe the following instructions to use the server safely. There are risks of fire, personal injury, or property damage. See “PRECAUTIONS FOR SAFETY”...
Maintenance 6-15 IMPORTANT: Check and adjust the system clock before operating the server again after relocating or storing If the server and the built-in optional devices are moved from a cold place to a warm place in a short time, condensation will occur and cause malfunctions and breakdown when these are used in such state.
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Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, DataViewer, or Alert Viewer of NEC ESMPRO Manager.
Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800/ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing.
7-4 Troubleshooting POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors. Phoenix BIOS 4.0 Release 6.0.XXXX CPU=Pentium III XXX MHz 0640K System RAM Passed...
Troubleshooting 7-5 On-screen error message Cause Action Password is cleared. 0252 Password checksum Reconfigure by using BIOS setup. bad -Password cleared 0260 System Timer error System Timer is faulty. Reconfigure by using BIOS setup. If the error cannot be solved after 0270 Real time clock error RTC is faulty.
7-6 Troubleshooting On-screen error message Cause Action 0B96 BMC SDR Repository SDR repository within BMC Replace the CPU/IO module. failure is faulty. 0B97 BMC SEL device failure SEL repository within BMC is faulty. 0B98 BMC RAM test error BMC RAM is faulty. 0B99 BMC Fatal hardware BMC FPGA is faulty.
Troubleshooting 7-7 On-screen error message Cause Action 8122 Unsupported DIMM Non-supported DIMM is Check the supported DIMM and detected in DIMM mounted. replace the DIMM. If replacing the group #3 DIMM does not help, replace CPU/IO module. 8123 Unsupported DIMM detected in DIMM group #4 8124 Unsupported DIMM...
7-8 Troubleshooting On-screen error message Cause Action 9006 HW Memory Test failed. Memory is faulty. Replace the DIMM. If replacing it does not help, replace the CPU/IO module. 9064 Mixed CPU Steppings Different CPU steppings are Check supported CPUs and detected.
Troubleshooting 7-9 Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent or NEC ESMPRO Manager has been installed in the NEC Express5800/ft series or management PC, you can obtain the error information from the display unit of the server or management PC.
→ Make sure the POWER switch on the power unit is on. Did you press the POWER switch? → Press the POWER switch on the front of the NEC Express5800/ft series to turn on the power (the POWER LED lights).
→ Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is that device compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed.
→ Make sure that the cable is connected to the correct connector on the rear of the server. Are the keyboard and mouse are compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed.
Fail to access the hard disk: Is the hard disk applicable to the server? → Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk properly installed? → Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 8).
Is a Flash FDD connected to the server? → Take out the Flash FDD and restart the server. Is the NEC EXPRESSBUILDER DVD (or the other bootable DVD/CD-ROM) in the optical disk drive? → Take out the DVD (or the other bootable DVD/CD-ROM) and restart the server.
[Give root password for maintenance (or type Control-D to continue)] - When neither the demons nor the drivers start correctly due to the trouble etc. * NEC will recommend changing ten minutes of the Default-setting into appropriate time with BIOS setup menu, in case of the device configuration with mounted memory of large capacity and hard disk.
7-16 Troubleshooting Memory dump (debug information) cannot be collected when a failure occurs: → Make sure that the partition (e.g. /var/crash) to which memory dump (debug information) is stored has enough free disk space. A CPU/IO module cannot be integrated: →...
Unable to recognize the server from a managing PC: Did you configure [Initialize Remote Management Card]? → Start the server-accessory NEC EXPRESSBUILDER, then go to [Tools] - [Initialize Remote Management Card] to write each server information in order to initialize the card.
7-18 Troubleshooting Server console screen does not appear on the web Remote KVM console screen: Did you set the server's screen resolution properly? → When you display the server screen by using the remote KVM in the Remote Management function, set the screen resolution 1024 x 768 and the refresh rate should be less than 75Hz.
Troubleshooting 7-19 In the middle of resync process of RAID, the error message is displayed. → The following error message or Call Trace of mdXX.resync process are displayed in the middle of resync process of RAID. But they are not problem in the system. kernel: INFO: task mdXX_resync:YYYY blocked for more than 120 seconds.
Did you set the NEC EXPRESSBUILDER DVD during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER DVD during POST and restart the server, an error message will appear or the OS will boot. Is BIOS configuration correct? →...
Troubleshooting 7-21 Problems with NEC ESMPRO NEC ESMPRO Manager → See Chapter 5. See also online document in NEC EXPRESSBUILDER DVD for troubleshooting and other supplementary information. NEC ESMPRO Agent → See Chapter 5.
If you collect a system information with the below command, verify that the collect-target’s disk partition has enough free space. This must be operated as a root user. When you collect system information in the NEC Express5800/ft series, execute the below command: #/opt/ft/sbin/buggrabber.pl The collected data will be stored in the following created directory.
Troubleshooting 7-23 COLLECTING THE MEMORY DUMP If a failure occurs, the memory data should be dumped to acquire the required information. If you stored the dump data in a DAT, label it so as to indicate the software (e.g. NTBackup) you used for storing it.
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NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user. Be sure to use only optional devices and cables designated by NEC. Repair of the server due to malfunctions, failures, or damage resulted from installing undesignated devices or...
8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY” in Chapter 1 for details.
System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear wrist straps (arm belts or anti-static gloves). Wear wrist straps on your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Confirm the required ft server control software’s version, Refer to the sever-accessory User’s Guide, check the NEC website, or contact your sales representative. Verify the version of the ft control software on your system. After confirming it as the available version, add the device onto the server.
To remove the CPU/IO module during the continuous operation, disable the intended module (place the module off-line) by using the ftServer Utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from the management PC on the network. After a new module is installed to the server, enable the module using the ftServer Utility or the NEC ESMPRO Manager.
2.5 inch width exclusive trays. IMPORTANT: Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk. Purchase hard disks of the same model in pair.
System Upgrade 8-7 Installing 2.5-inch Hard Disk Drive Follow the procedure below to install the hard disks. Install the hard disks from a smaller slot number to large number on CPU/IO module 0/1, from slot 0 to slot through slot 7. IMPORTANT: Refer to “ANTI-STATIC MEASURES”...
8-8 System Upgrade Firmly hold the handle of the hard disk drive to install and insert the drive into the slot. TIPS: Insert the disk until the lever hook touches the server frame. Check the direction of the lever. Insert the hard disk with the lever unlocked.
System Upgrade 8-9 Removing 2.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk drive. IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE” before you take the following procedures. Shut down the OS. The system turns off automatically.
8-10 System Upgrade Replacing 2.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk drive. The hard disk drive is replaced with new device with the server powered on. IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE.”...
Removing the module being operating may cause unexpected trouble. Use the management software (e.g., ftServer Utility or NEC ESMPRO Manager) to identify the module to be removed so that the module is removed when it is stopped, without fail.
Follow the procedure below to remove the CPU/IO module. Stop the CPU/IO module you want to remove. To this end, use the ftServer Utility of the NEC ESMPRO Agent installed to your server or the DataViewer of the NEC ESMPRO Manager.
System Upgrade 8-13 Disconnect the power cable of a removing module. Stopper The stopper will return to the vertical position when you disconnect the cable. CHECK: Check whether the stopper drops down after disconnecting the power cable. If you disconnect the cable and the stopper does not go back to this position, you cannot pull out the CPU/IO module in the next step.
8-14 System Upgrade Hold the black levers of the CPU/IO module and pull it off. Pull it off until it is locked and stopped. IMPORTANT: Do not hold part other than the handle to pull the module. Handle the CPU/IO module carefully. Do not drop the module or bump it against parts in the device when you remove it.
System Upgrade 8-15 Installing CPU/IO Module Follow the procedure below to install the CPU/IO module: IMPORTANT: Ensure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE.” Insert the black lever slowly and fasten the screws tightly. Be careful not to cause a shock to the device at this time.
In some system statuses or settings, auto start up or integration does not take place when the CPU/IO module is connected. In such a case, check the status by using the ftServer Utility or NEC ESMPRO Manager DataViewer, and then start up the CPU/IO modules.
TIPS: Up to 96GB(8GB x 12) memory can be additionally installed. In the error messages and logs in POST NEC ESMPRO, or Off-line Maintenance Utility, the DIMM connector may be described as “group.” The number next to “group” corresponds to the slot number shown in the figure on the next page.
8-18 System Upgrade Precautions Note the following to install or replace DIMM. DIMM 7 through 12 are available only when the processor #2 is installed. To install DIMM, install the product with the same serial number to the same CHs and slots of the CPU/IO modules 0 and 1.
System Upgrade 8-19 Installing DIMM Follow the procedure below to install the DIMM. Shut down OS. The sever turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-12. Remove three screws (two on the front and one on the rear), and remove the top cover of the CPU/IO module.
8-20 System Upgrade Dummy memory module Remove the dummy memory module by opening the levers on both sides of the DIMM slot. IMPORTANT: Keep and store the removed dummy memory module with care. DIMM socket Insert a DIMM into the DIMM socket vertically.
System Upgrade 8-21 Refer to page 8-12 and install the CPU/IO module. Connect the power cords. Press the POWER switch to power on the server. Verify that POST displays no error message. If POST displays an error message, write it down and see the POST error message list on page 7-4.
8-22 System Upgrade Removing DIMM Follow the procedure below to remove the DIMM. IMPORTANT: This server works only when there are at least two DIMMs installed. Shutdown OS. The system turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-12.
System Upgrade 8-23 Open the levers attached on both sides of the socket of the DIMM to be removed. It will be unlocked and the DIMM can be removed. Attach the dummy memory module. Attach the air duct. Place the top cover of the CPU/IO module and secure it with three screws. Refer to page 8-12 and install the CPU/IO module.
Identify the failed DIMM by referring to the memory slot error LED. Remove the CPU/IO module referring to page 8-12. Replace the DIMM. Install the CPU/IO module referring to page 8-12. Start up the CPU/IO module using NEC ESMPRO Manager or ftServer Utility.
Do not use the system before checking to see it works correctly. Make sure to use the CPU specified by NEC. Installing a third-party CPU may cause a failure of the CPU as well as the server. Repairing the server due to failures or damage resulting from these products will be charged even if it is under guarantee.
8-26 System Upgrade Installing CPU Follow the steps below to install a CPU (model with air-cooling kit). Shut down the OS. The server is automatically powered off. Unplug the power cords. Remove the CPU/IO module referring to page 8-12. Remove the cable connected to the air duct cover. Verify the location of the CPU socket.
System Upgrade 8-27 Detach the socket cover on the CPU socket. IMPORTANT: Keep and store the removed socket folder with care. Place the CPU on the socket carefully. TIPS: Pay attention to the direction of the CPU. The CPU and socket have pin marks to prevent misinsertion.
8-28 System Upgrade Place the heat sink on the CPU. IMPORTANT: Do not touch the cooling sheet that is attached on the back of the heat sink with your hand. IMPORTANT: If you install additional CPU, ensure that the fins of the additional CPU’s heat sink are in the same direction as those of the standard CPU.
System Upgrade 8-29 Fasten the heat sink with four screws.. IMPORTANT: Check that you have tentatively fastened the screws diagonally with the order on the right figure, and that they the heat sink is attached to the CPU socket in parallel level.
8-30 System Upgrade PCI BOARD Either two or four PCI boards can be installed to the CPU/IO module. IMPORTANT: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board.
8-32 System Upgrade List of option PCI boards and installable slots ■R320b-M4 model N-code Product name PCI-1 PCI-2 PCI-3 PCI-4 PCI slot PCIe 1.1 PCIe 1.1 PCIe 2.0 PCIe 2.0 performance x4 lane x4 lane x4 lane x4 lane Remarks Slot size Low Profile Full Height...
System Upgrade 8-33 Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector.
8-34 System Upgrade Install a PCI board in a PCI slot. Install the stopper and secure with one screw. Refer to page 8-15 and install the CPU/IO module. Plug the power cord. Press the power swtich and power on the server. Verify that there is no error message displayed at POST screen.
System Upgrade 8-35 Installing Full Height PCI Board Shut down the OS. The server is automatically powered off. Unplug the power cords. Remove the CPU/IO module referring to page 8-12. Stopper Remove one screw that secures the stopper and remove Remove three screws that secure the Riser Card, and Riser Card remove it from the motherboard.
8-36 System Upgrade Remove the PCI bracket cover. IMPORTANT: Keep and store the removed PCI bracket cover with care. Install a PCI board in a PCI slot. Install the stopper and secure with one screw.
System Upgrade 8-37 Install a Riser Card on the motherboard and secure it with three screws. Install the stopper and secure it with one screw. Refer to page 8-15 and install the CPU/IO module. Plug the power cord. Press the power swtich and power on the server. Verify that there is no error message displayed at POST screen.
8-38 System Upgrade Removing PCI Board To remove PCI board card, follow the reverse procedure of the installation and install the expansion slot cover. Replacing PCI Board Follow the procedure below to replace the failed PCI board. <Other than N8803-038 Fibre Channel Board Set> Check the failed board from the event log.
System Upgrade 8-39 Setup of Optional PCI Board IMPORTANT: To enable the fault-tolerant feature of the optional device, the identical PCI boards must be installed to the slots with the same number in CPU/IO module 0 and CPU/IO module 1. The BIOS settings need to be modified when mounting some optional PCI boards.
8-40 System Upgrade N8803-036 SCSI Board The lists of slots to install optional PCI boards Refer to the table “List of option PCI boards and installable slots” on page 8-12. Driver installation procedure It is not necessary to install the driver for N8803-036 manually because it is included in the OS. After installing the board, confirm the following directory exists by using the ls command.
System Upgrade 8-41 N8803-037 SAS Board The lists of slots to install optional PCI boards Refer to “List of option PCI boards and installable slots” on page 8-12. Driver installation procedure It is not necessary to install the driver for N8803-037 manually because it is included in the OS.
8-42 System Upgrade N8803-038 Fibre Channel Board Set The lists of slots to install optional PCI boards Refer to “List of option PCI boards and installable slots” on page 8-12. Driver installation procedure It is not necessary to install the driver for N8803-038 manually because it is included in the OS. Configuration of path duplexing IMPORTANT: This operation must be executed by only root user.
Appendix A Specifications NEC Express5800/R320a-E4 NEC Express5800/R320b-M4 Item N8800-162F N8800-163F Type Intel® Xeon® Intel® Xeon® Processor(E5504) Processor(X5670) Clock 2.00GHz 2.93GHz 4.8GT/s 6.4GT/s Second cache Third cache 12MB Standard 1 processor (the number of processors installed per module) Maximum Up to 2 processors...
N8800-162F, EXP320L NEC Express5800/R320a-E4 N8800-163F, EXP320M NEC Express5800/R320b-M4 User's Guide 1st Edition 4-2011 856-129125-111- A...