If Your Keyboard Does Not Work; If Your Mouse Does Not Work - HP VISUALIZE A6034 User Manual

Troubleshooting Your Personal Workstation
If Your Personal Workstation Has a Hardware Problem

If Your Keyboard Does Not Work

Ensure that the keyboard is correctly connected. The keyboard LEDs
should blink once during POST.

If Your Mouse Does Not Work

• Ensure that the mouse is correctly connected.
• Ensure that the mouse driver supplied with the preloaded software is
installed correctly.
• Clean the mouse ball and rollers as shown in the figure below (use a
non-residual contact cleaner).
Cleaning the mouse rollers
144
Cleaning the mouse ball
Chapter 3