If Your Keyboard Does Not Work; If Your Mouse Does Not Work - HP Kayak XU 04xx Troubleshooting Manual

HP Kayak XU PC Workstation Troubleshooting Your HP PC Workstation
If Your PC Workstation Has a Hardware Problem
Troubleshooting Graphics on the Kayak XW PC Workstation
For PC Workstations equipped with a HP VISUALIZE Fx6 graphics
accelerator, refer to the HP VISUALIZE Fx6 Configuration and
Troubleshooting Guide, available in Acrobat (PDF) format on HP's
web site:
http://www.hp.com/go/kayaksupport

If Your Keyboard Does Not Work

Ensure that the keyboard is correctly connected (a keyboard icon
•
will be displayed on your screen if the keyboard is not connected).
If you turn on your PC Workstation, the operating system boots, and
•
the keyboard is correctly connected but still not available, the
power-on password may be set to "keyboard locked". You will need
to enter a password to unlock the keyboard and mouse. You can
change this setting in the Setup program. Refer to the
the HP Setup program.
If you have difficulties using the keyboard's soft keys, you will need
•
to install the keyboard driver provided on the HP CD-ROM (in the
directory) supplied with your PC Workstation.
\keyboard
If you have difficulties using the
•
need to install the sound driver provided on the HP CD-ROM (in the
directory) supplied with your PC Workstation.
\audio
If you have difficulties using the
•
installation and configuration of the HP Lock utility.
If you have difficulties using the
•
the installation of HP TopTools.

If Your Mouse Does Not Work

Ensure that the mouse is correctly connected.
•
Ensure that the mouse driver supplied with the preloaded software
•
is installed correctly.
Clean the mouse ball and rollers as shown in the figure below (use a
•
non-residual contact cleaner).
14 English
).
and keys, you may
Mute Volume
key, you should check the
Lock
keys, you should check
TopTools
menu in
Power