If Your Personal Workstation Has A Software Problem; If You Have Forgotten Your Password - HP VISUALIZE A6034 User Manual

Troubleshooting Your Personal Workstation

If Your Personal Workstation Has a Software Problem

If Your Personal Workstation Has a Software
Problem

If You Have Forgotten Your Password

If you forget the User Password and the Administrator password is set
and known:
1. Switch off the Personal Workstation.
2. Restart the Personal Workstation.
3. Wait for the message
4. Press to start Setup.
F2
5. Type the Administrator password to enter Setup.
6. Select Security, the User Password submenu, and set a new User
password.
7. Press to save the new User password and exit Setup.
F3
If you forget both the User password and the Administrator password:
1. Switch off the Personal Workstation and remove the computer's cover
(refer to the section "Removing and Replacing the Left-Side and Front
Panels" in the chapter "Opening Your Personal Workstation and Installing
Accessories").
2. Set switch 7 (PSWRD) on the system board switch block to ON
(DOWN). For more information, call your local HP Support
Representative.
3. Replace the Personal Workstation's cover and switch on the
Personal Workstation. Allow it to complete its start-up routine. Then
you should receive this message "Password Clear."
4. Switch off the Personal Workstation and remove the cover.
5. Reset switch 7 (PSWRD) to OFF (UP).
6. Replace the computer's cover (refer to the section "Replacing the
Left-Side Panel" in the chapter "Opening Your Personal Workstation and
Installing Accessories").
150
F2 Setup.
Chapter 3