If Your Keyboard Does Not Work; If Your Mouse Does Not Work - HP Kayak XA 05xx Troubleshooting Manual

HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation
If Your PC Workstation Has a Hardware Problem

If Your Keyboard Does Not Work

Ensure that the keyboard is correctly connected (a keyboard icon
•
will be displayed on your screen if the keyboard is not connected).
If you turn on your PC Workstation, the operating system boots, and
•
the keyboard is correctly connected but still not available, the
power-on password may be set to "keyboard locked". You will need
to enter a password to unlock the keyboard and mouse. You can
change this setting in the Setup program. Refer to the Power Menu
in the HP Setup program.
If you have difficulties using the keyboard's soft keys, you will need
•
to install the keyboard driver provided on the Drivers and Utilities
CD-ROM (in the
If you have difficulties using the Mute and Volume keys, you may
•
need to install the sound driver provided on the Drivers and Utilities
CD-ROM (in the
If you have difficulties using the Lock key, you should check the
•
installation and configuration of the HP Lock utility (in the
directory on your PC Workstation).
If you have difficulties using the TopTools keys, you should check
•
the installation of HP TopTools (in the
PC Workstation).

If Your Mouse Does Not Work

Ensure that the mouse is correctly connected.
•
Ensure that the mouse driver supplied with the preloaded software
•
is installed correctly.
Clean the mouse ball and rollers as shown in the figure below (use a
•
non-residual contact cleaner).
14 English
directory).
\keyboard
directory).
\sound
directory on your
\TopTools
\hplock