If Your Keyboard Does Not Work; If Your Mouse Does Not Work; If Your Printer Does Not Work - HP Kayak XU 03xx Troubleshooting Manual

HP Kayak XU 03xx PC Workstation Troubleshooting Your HP PC Workstation
If Your PC Workstation Has a Hardware Problem

If Your Keyboard Does Not Work

Ensure that the keyboard is correctly connected (a keyboard icon
•
will be displayed on your screen if the keyboard is not connected).
If you turn on your PC Workstation, the operating system boots, and
•
the keyboard is correctly connected but still not available, the
power-on password may be set to "keyboard locked". You will need
to enter a password to unlock the keyboard and mouse. You can
change this setting in the Setup program. Refer to the Power Menu
in the HP Setup program.

If Your Mouse Does Not Work

Ensure that the mouse is correctly connected.
•
Ensure that the mouse driver supplied with the preloaded software
•
is installed correctly.
Clean the mouse ball and rollers as shown in the figure below (use a
•
non-residual contact cleaner).

If Your Printer Does Not Work

Make sure the printer's power switch is ON.
•
Verify that the power cord is plugged into the power outlet and the
•
printer.
Verify that you have the correct cable for the printer. Make sure that
•
it is securely connected to the correct connector (port) on the
PC Workstation and printer.
Check that the printer is online.
•
Examine the paper feed mechanism for a paper jam.
•
14 English