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Christie CineLife+ 4 Series User Manual page 100

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Accessing projector
diagnostics
Learn how to access projector system logs and run diagnostic utilities.
Retrieving and downloading system logs
System logs can aid with the identification and correction of projector faults.
1. In the left navigation menu, select Diagnostics > System Logs/Interrogator.
2. In the From list, select a start date for the logs.
3. In the To list, select an end date for the logs.
4. In the Log Source list, select a log type. For example, Projector.
5. Select Search.
6. To sort log files by type, message, or date, select a column heading.
Running the projector interrogator
Run the interrogator to identify and correct projector faults.
1. Insert a USB flash drive into the Management USB port on the projector communication
board.
2. In the left navigation menu, select Diagnostics > System Logs/Interrogator.
3. Select Run Interrogator.
4. In the confirmation dialog, select Interrogate.
By default, the interrogator excludes the following to limit the size of the log file output:
Warp files
LOS data (for warranty purposes)
Cinema sensor files beyond the 5 most recent
Core snapshots beyond the 5 most recent
Test patterns
To include the above files in the interrogator log, select the option for Enhanced. Including
these files significantly increases the size of the interrogator log file (ZIP).
5. Browse to the location where you want the interrogator file to be saved.
6. In the Name field, enter a name for the interrogator file.
7. Select Accept.
CineLife+ User Guide
020-103073-11 Rev. 1 (05-2023)
Copyright
©
2023 Christie Digital Systems USA, Inc. All rights reserved.
If printed, please recycle this document after use.
100

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