GE Voluson P6 Service Manual page 290

GE H DRAFT
EALTHCARE
DIRECTION 5459672-100, R
Chapter 7
Diagnostics/Troubleshooting
Section 7-1
Overview
7-1-1 Purpose of Chapter VOLUSON® P8 / VOLUSON® P6
This section describes how to setup and run the tools and software that help maintain image quality and
system operation. Basic host, system, and board level diagnostics are run whenever power is applied.
Some Service Tools may be run at the application level.
7-1-2 Overview
There may be a time when it would be advantageous to capture trouble images and system data (logs)
for acquisition through remote diagnostics or to be sent back to the manufacturer for analysis. There
are different options to acquire this data that would give different results.
Table 7-1 Contents in Chapter 7
Section
7-1
7-2
7-3
7-4
7-5
7-7
7-8
7-9
7-10
7-11
7-12
7-13
6 DRAFT (J
EVISION
Overview
Collect Vital System Information
7-2-1 Request for Service (RFS)
7-2-2 Shortcuts List
Check Points Voltages
Screen Captures and Logs
Remote Access to Service Platform
7-5-1 General
7-5-2 How the Customer enables/disables Disruptive Mode and VCO
7-5-3 How the FE remotely enables/disables Disruptive Mode and VCO
7-5-4 How the FE remotely Connect to Device (Total Access Session)
7-5-5 Virtual Network Computing (VNC)
7-5-6 Common Service Desktop (CSD)
7-5-7 CSD: Configuration
How to use the Auto Tester program
How to repair Databases (*.mdb)
Hardware Tests
Minimum Configuration to Boot/Scan
User Interface Troubleshooting
Troubleshooting Trees, Instructions and Tech Tips
Error Messages
Chapter 7 - Diagnostics/Troubleshooting
17, 2013)
ANUARY
Description
V ® P8 / V
OLUSON OLUSON
P S M
ROPRIETARY ERVICE
Page Number
7-1
7-2
7-4
7-6
7-7
7-8
7-13
7-13
7-13
7-14
7-18
7-21
7-24
7-25
7-27
7-30
7-32
7-46
7-49
7-51
7-61
® P6
ANUAL
7-1