SMART Board SBID-6265S-C Installation And Maintenance Manual page 47

Chapter 5
Troubleshooting
The display isn't turning on
The display is turning on when it shouldn't
The screen is blank or there's a problem with the image on the screen
There's no sound or there's a problem with the sound
Touch isn't working as expected
The pens and erasers aren't working as expected
iQ apps aren't working as expected
SMART software on connected computers isn't working as expected
The SMART OPS PC module isn't working as expected
Contacting your reseller for additional support
This chapter explains how to resolve a variety of common issues with the display. If your specific issue isn't
described here or the solutions to the symptoms don't work, refer to the SMART knowledge base for
additional troubleshooting information.
https://community.smarttech.com/s/topic/0TOU0000000kAJ0OAM/interactive-
displays?language=en_US&tabset-7ccc8=2
smarttech.com/kb/171414
47
48
48
50
50
51
52
52
52
52
47