SMART Board SBID-MX265 Installation And Maintenance Manual

SMART Board SBID-MX265 Installation And Maintenance Manual

Mx series
Hide thumbs Also See for SBID-MX265:
Table of Contents

Advertisement

Quick Links

SMART Board MX series
interactive displays
INSTALLATION AND MAINTENANCE
SBID-MX265
|
SBID-MX275
|
SBID-MX286
Was this document helpful?
smarttech.com/docfeedback/171257

Advertisement

Table of Contents
loading

Summary of Contents for SMART Board SBID-MX265

  • Page 1 SMART Board MX series interactive displays INSTALLATION AND MAINTENANCE SBID-MX265 SBID-MX275 SBID-MX286 Was this document helpful? smarttech.com/docfeedback/171257...
  • Page 2 Learn more This guide and other resources for SMART Board MX series interactive displays are available in the Support section of the SMART website (smarttech.com/support). Scan this QR code to view these resources on your mobile device. Trademark notice SMART Board, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries.
  • Page 3: Important Information

    Important information IMPORTANT There are critical software updates for the display that you need to install to ensure the display is fully functional and provides the best experience. Connect the display and iQ appliance to a wired or wireless network with Internet access to automatically download and apply these updates as well as future updates.
  • Page 4 IMPORTANT INFORMATION If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass fragments with care when disposing of them. Do not move or mount the display by connecting rope or wire to its handles. The display is heavy, and failure of the rope, wire or handle could lead to injury.
  • Page 5: Federal Communication Commission Interference Statement

    The following are the normal operating requirements for the display, including AM module and speakers: Model Power requirements SBID-MX265 100V to 240V AC, 50 Hz to 60 Hz, 115 W max SBID-MX275 100V to 240V AC, 50 Hz to 60 Hz, 224 W max...
  • Page 6: Eu Declaration Of Conformity: Am40

    IMPORTANT INFORMATION Radiation exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
  • Page 7 IMPORTANT INFORMATION CAUTION: EXPOSURE TO RADIO FREQUENCY RADIATION This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. smarttech.com/kb/171257...
  • Page 9: Table Of Contents

    Contents Important information Federal Communication Commission interference statement Innovation, Science and Economic Development Canada statement EU declaration of conformity: AM40 Chapter 1: Welcome About this guide Identifying your specific model Features Components Accessories More information Chapter 2: Installing the display Moving the display to the installation site Installing the display on a wall Installing the display on a stand...
  • Page 10 CONTENTS Replacing the pens Turning the display off and back on Resetting the display Removing and transporting the display Updating iQ system software Updating the display’s firmware Chapter 8: Troubleshooting Resolving general issues Resolving issues with power Resolving issues with image or video quality Resolving issues with audio Resolving issues with touch and digital ink Resolving issues with remote management...
  • Page 11 CONTENTS Appendix F: Hardware environmental compliance Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives) Batteries More information smarttech.com/kb/171257...
  • Page 13: Chapter 1: Welcome

    Chapter 1 Welcome About this guide Identifying your specific model Identifying your SMART Board MX series interactive display model Features Components iQ appliance Screen Pens Front connector panel Front control panel Remote control Remote control sensor Status light Ambient light sensor Internal speakers Accessories SBA-100 projection audio system...
  • Page 14: Identifying Your Specific Model

    SMART offers several different models of the SMART Board MX series interactive display and iQ appliance. Identifying your SMART Board MX series interactive display model The following models of SMART Board MX series interactive display are available: Model Screen size (approximate) SBID-MX265 65" (165 cm) SBID-MX275 75" (190 cm) SBID-MX286 86" (218 cm) Refer to the specifications for detailed technical information for this model, including product dimensions and weights (see More information on page 8).
  • Page 15: Components

    CHAPTER 1 WELCOME The display includes the following features: Feature Description iQ technology The display’s iQ appliance provides one-touch access to collaborative tools, including a whiteboard, wireless screen sharing and a web browser. Touch support You can do everything on the display that you can do at your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface.
  • Page 16: Iq Appliance

    Remote control Page 6 iQ appliance The iQ appliance is inserted in the accessory slot on the back of the SBID-MX265, SBID-MX275 and SBID-MX286 models. CAUTION The accessory slot’s maximum available power is 60 W. The slot is not a limited power source.
  • Page 17: Pens

    CHAPTER 1 WELCOME Model Diagonal Active touch area Active image area SBID-MX275 74 1/2" (189.3 cm) 66 1/2" × 38" (168.8 cm × 65" × 36 1/2" (165 cm × 92.8 cm) 96.6 cm) SBID-MX286 85 5/8" (218.4 cm) 76 3/8" × 43 3/4" (194.1 cm × 74 5/8"...
  • Page 18: Accessories

    CHAPTER 1 WELCOME Front control panel The front control panel contains the Power, Input Select, Menu, Freeze, Mute and volume control buttons. Remote control The remote control is an alternative to the front control panel for controlling the display. Remote control sensor The status light blinks green and red when it registers a button being pressed on the remote control.
  • Page 19: Sba-100 Projection Audio System

    CHAPTER 1 WELCOME SBA-100 projection audio system The SBA-100 projection audio system consists of two 14 W speakers and is intended for wall-mounted displays. You can control volume using the display’s front control panel or the digital volume controls in a connected computer’s operating system.
  • Page 20: More Information

    In addition to this guide, SMART provides the following documents for the display: Document Link User’s guide smarttech.com/kb/171284 SBID-MX165, MX175, MX186, MX265, MX275 and MX286 smarttech.com/kb/171274 installation instructions SBID-MX265 specifications smarttech.com/kb/171240 SBID-MX275 specifications smarttech.com/kb/171259 SBID-MX286 specifications smarttech.com/kb/171260 Comparison smarttech.com/kb/171161 These documents are available in the Support section of the SMART website (smarttech.com/support).
  • Page 21: Chapter 2: Installing The Display

    Chapter 2 Installing the display Moving the display to the installation site Using transportation aides Accommodating doorways, hallways and elevators Dealing with cracked, chipped or shattered glass Saving the original packaging Installing the display on a wall Choosing a location Choosing a height Assessing the wall Selecting mounting hardware...
  • Page 22: Using Transportation Aides

    CHAPTER 2 INSTALLING THE DISPLAY IMPORTANT Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation. When moving the display, do the following: Follow local safety regulations and standards. Keep the display in its original packaging.
  • Page 23: Dealing With Cracked, Chipped Or Shattered Glass

    CHAPTER 2 INSTALLING THE DISPLAY you keep the foam pieces on the bottom corners of the display. These foam pieces protect the display if you need to set it down during transportation. You might also need to rotate the display so that its top frame faces to the side. You can do this during transportation, but when you install the display, it must be in landscape orientation (with the top frame facing up).
  • Page 24: Installing The Display On A Wall

    CHAPTER 2 INSTALLING THE DISPLAY Installing the display on a wall Typically, you install the display on a wall in a classroom or meeting space. Choosing a location A display is typically installed at the room’s focal point, such as at the front of a classroom or meeting space.
  • Page 25 CHAPTER 2 INSTALLING THE DISPLAY Factor Considerations Visibility The display’s screen is clearly visible to all users in the room. SMART recommends users sit within a 178° viewing area: NOTE The viewing area depends on the display’s resolution and a variety of other factors.
  • Page 26: Choosing A Height

    CHAPTER 2 INSTALLING THE DISPLAY Factor Considerations Environment and The location meets the environmental requirements in the display’s ventilation specifications (see More information on page 8). The display isn’t subjected to strong vibrations or dust. Ventilation systems don’t blow air directly on the display. There is adequate ventilation or air conditioning around the display so that heat can flow away from it and the mounting equipment.
  • Page 27: Selecting Mounting Hardware

    CHAPTER 2 INSTALLING THE DISPLAY NOTE Refer to the display’s specifications for its weight (see More information on page 8). In some situations, you may need to request an engineering analysis to determine if the wall can support the display. Selecting mounting hardware The mounting hardware required for installation varies according to the type of wall onto which the display is being mounted.
  • Page 28 CHAPTER 2 INSTALLING THE DISPLAY Non-standard orientation can affect ventilation, creating hotpots in equipment, premature failures and, in displays that use projectors, exploding projector bulbs. Mount the display vertically (90° relative to the floor plus or minus 2° for tolerance) and in landscape orientation.
  • Page 29 CHAPTER 2 INSTALLING THE DISPLAY Use the included wall mount. Optionally, use a VESA-approved mounting plate that is rated for the display’s weight and size. If you’re not using the included bolts to fasten the wall mount to the display, see the following table.
  • Page 30: Installing The Display On A Stand

    CHAPTER 2 INSTALLING THE DISPLAY Mounting multiple displays A multiple-display configuration can include two or more displays in a variety of arrangements. SMART recommends that you mount no more than three displays in a convex arrangement. NOTE Different displays support multiple-display configurations to varying degrees. Consult a display’s documentation before including it in a multiple-display configuration.
  • Page 31: Chapter 3: Connecting Power, Cables And Devices

    Chapter 3 Connecting power, cables and devices Connecting the iQ appliance Connecting power Connecting to a network Connecting cables for room computers, guest laptops and other input sources Using recommended cables Connecting to the side connector panel Connecting to the bottom connector panel Connecting to the front connector panel Viewing a connected computer or other device’s input Connecting external speakers...
  • Page 32: Connecting The Iq Appliance

    For more information about installing the iQ appliance in SMART Board MX series interactive displays, see the SBID-MX165, MX175, MX186, MX265, MX275 and MX286 installation instructions (smarttech.com/kb/171274). Connecting power SBID-MX265 SBID-MX275 SBID-MX286 Connect the supplied power cable from the AC power inlet on the side of the display to a power outlet.
  • Page 33: Connecting Cables For Room Computers, Guest Laptops And Other Input Sources

    CHAPTER 3 CONNECTING POWER, CABLES AND DEVICES IMPORTANT Do not use the RJ45 jack on the iQ appliance to connect to a network. Connecting cables for room computers, guest laptops and other input sources You can connect cables to the display so that users can connect and use room computers, guest laptops or other devices, such as Blu-ray™...
  • Page 34: Connecting To The Side Connector Panel

    CHAPTER 3 CONNECTING POWER, CABLES AND DEVICES Connecting to the side connector panel The side connector panel includes two HDMI video connectors: HDMI 1 and HDMI 2. Both connectors can accommodate an HDMI cable for video and audio, and both support HDMI 2.0. NOTES The USB Type-B connector for touch control is located on the bottom connector panel.
  • Page 35: Connecting External Speakers

    CHAPTER 3 CONNECTING POWER, CABLES AND DEVICES Connecting to the front connector panel In addition to the three sets of video connectors on the side and bottom connector panel, there is one set of computer connectors on the front control panel: HDMI 3: This set of connectors can accommodate a USB cable for touch control and an HDMI cable for video and audio.
  • Page 36: Connecting Room Control Systems

    CHAPTER 3 CONNECTING POWER, CABLES AND DEVICES The display also provides a Sony/Philips Digital Interface (S/PDIF) optical out connector. S/PDIF is a digital audio transmission medium. You need an audio receiver that supports S/PDIF to decode this connection to analog for use with external speakers. Connecting room control systems A room control system enables users to control a room’s lighting, audio system and, possibly, the display.
  • Page 37: Connector Reference

    CHAPTER 3 CONNECTING POWER, CABLES AND DEVICES Connector reference Side connector panel The following diagram and table present the connectors on the display’s connector panel: Connector Connects to Notes HDMI 1.4 out (HDCP- External monitor This connector is HDCP- compliant) encrypted HDMI. NOTE HDMI out is an optional feature.
  • Page 38: Bottom Connector Panel

    CHAPTER 3 CONNECTING POWER, CABLES AND DEVICES Connector Connects to Notes USB Type-A USB drives and other Connect a USB drive to update connector devices the display’s firmware. NOTE If troubleshooting an issue with the display, connect a USB mouse to navigate the display’s on-screen menu.
  • Page 39: Front Connector Panel

    CHAPTER 3 CONNECTING POWER, CABLES AND DEVICES Front connector panel The following diagram and table present the connectors on the display’s convenience panel: Name Procedure USB Type-A connector Connect USB drives and other devices that you want to use with the currently selected input source.
  • Page 40: Other Connectors

    CHAPTER 3 CONNECTING POWER, CABLES AND DEVICES Connector Connects to Notes RJ45 [N/A] Do not use this connector. Use the connectors on the display instead. See page 20. USB Type-A (×2) [N/A] Do not use. See page 27. HDMI out [N/A] Do not use. See page 25. Micro SD [N/A] This connector is a service port.
  • Page 41: Chapter 4: Configuring The Network

    Chapter 4 Configuring the network You can connect the display to a network using Wi-Fi or an Ethernet connection. Before connecting the display, your organization’s network administrators need to configure the network to allow users to update the display’s firmware automatically and use all the features of the iQ experience. To configure the network 1.
  • Page 43: Chapter 5: Turning On The Display For The First Time

    Next. 9. Select the list of applications that will appear in the launcher, and then tap Next. For more information about the apps, see the SMART Board MX series interactive displays user’s guide (smarttech.com/kb/171284). 10. Select the apps you want to appear in the launcher, and then tap Next.
  • Page 45: Chapter 6: Orienting The Display

    Chapter 6 Orienting the display Use SMART Settings on computers connected to the display to orient it. Orienting the display If the display is connected to a computer and the pointer appears a distance from the actual contact when you touch the screen, orient the display. NOTE You can use your finger or a pen to orient the display.
  • Page 46 CHAPTER 6 ORIENTING THE DISPLAY 3. Tap the red targets as they appear. Hold your finger or the tip of the pen at the center of each target, and then lift the pen or finger. When you lift the pen or finger, the target moves to the next orientation point.
  • Page 47: Chapter 7: Maintaining The Display

    Chapter 7 Maintaining the display Checking the display installation Cleaning the screen Cleaning the touch sensors Maintaining ventilation Preventing condensation Replacing the pens Turning the display off and back on Resetting the display Removing and transporting the display Updating iQ system software Applying an automatic iQ system software update manually Updating system software manually Updating the display’s firmware...
  • Page 48: Cleaning The Screen

    CHAPTER 7 MAINTAINING THE DISPLAY Cleaning the screen Follow these instructions to clean the screen without damaging its anti-glare coating or other product components. CAUTION Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth.
  • Page 49: Maintaining Ventilation

    CHAPTER 7 MAINTAINING THE DISPLAY To clean the IR transmitters and sensors 1. With a clean lint-free, non-abrasive cloth, gently wipe the plastic between the screen and the frame around the perimeter of the display’s screen. 2. If dirt still remains, use 50% isopropyl alcohol (IPS) to clean the protective plastic between the screen and the frame.
  • Page 50: Turning The Display Off And Back On

    CHAPTER 7 MAINTAINING THE DISPLAY can purchase replacement pens from the Store for SMART Parts (see smarttech.com/Support/PartsStore). Turning the display off and back on In most situations, you can put the display to sleep when not using it following the instructions in the SMART Board MX series interactive displays user’s guide (smarttech.com/kb/171284).
  • Page 51: Updating Iq System Software

    CHAPTER 7 MAINTAINING THE DISPLAY To remove the display safely, use two or more trained installers. WARNING Do not attempt to move the display by yourself. The display is very heavy. Do not move the display by connecting a rope or wire to the handles on the back. The display can fall and cause injury and product damage.
  • Page 52: Updating The Display's Firmware

    CHAPTER 7 MAINTAINING THE DISPLAY When a system software update is available, the iQ appliance downloads the update in the background then waits for four hours of inactivity. When that happens, the display shows a two-minute countdown before beginning the update. The countdown can be interrupted at any time.
  • Page 53: Applying The Display's Firmware Update Manually

    CHAPTER 7 MAINTAINING THE DISPLAY To make sure the network is configured properly for firmware updates, see Chapter 4: Configuring the network on page 29. Applying the display’s firmware update manually To apply a system software update 1. A dialog box appears on the screen asking if you want to update the display’s firmware. 2.
  • Page 54 CHAPTER 7 MAINTAINING THE DISPLAY 8. The upgrading software screen appears. If the update includes an upgrade to the touch firmware, don’t touch the screen during an update. 9. Using the switch on the back of the display, turn off the display. 10.
  • Page 55: Chapter 8: Troubleshooting

    Chapter 8 Troubleshooting Resolving general issues Resolving issues with power Resolving issues with image or video quality Resolving issues with audio Resolving issues with touch and digital ink Resolving issues with remote management Resolving issues with the iQ experience Resolving issues with software Referring to the SMART knowledge base for additional troubleshooting information Contacting your reseller for additional support Locating the display’s serial number...
  • Page 56: Resolving General Issues

    SMART Board MX series interactive display. appliance” appears on the screen. The Freeze button is not working. The Freeze button is not working on SMART Board MX series interactive displays. Resolving issues with power Issue Solutions The display doesn’t turn on and its...
  • Page 57: Resolving Issues With Image Or Video Quality

    CHAPTER 8 TROUBLESHOOTING Resolving issues with image or video quality Issue Solutions You’re experiencing the following Set the connected computer’s resolution and refresh rates to values that the or similar issues with image quality: display supports. See Appendix E: Supported resolutions on page 77. There are lines or snow on Open the on-screen display menu.
  • Page 58 CHAPTER 8 TROUBLESHOOTING Issue Solutions Colors don’t appear correctly. Minor differences in colors across displays are common. This issue is not unique to SMART products. If you’re using a VGA video input, use a different cable or connect a different source to see if the issue is with the cable or input source.
  • Page 59: Resolving Issues With Audio

    CHAPTER 8 TROUBLESHOOTING Issue Solutions No image appears on a device Using a secondary display. you’ve connected to the display’s HDMI OUT connector. The image from a device Make sure the computer’s background is not a dark or solid-black image. connected to the VGA port is cut-off Switch to a different video input source, then switch back to the VGA input.
  • Page 60: Resolving Issues With Touch And Digital Ink

    CHAPTER 8 TROUBLESHOOTING Issue Solutions A whine or buzzing sound is All displays emit some electrical noise. Such sounds may be more noticeable coming from the back of the with some displays than with others. However, if you hear noise from the front of display.
  • Page 61: Resolving Issues With Remote Management

    CHAPTER 8 TROUBLESHOOTING Issue Solutions The display doesn’t respond to A red X appearing on the SMART Product Drivers icon in your Windows task bar touch at all. or Mac menu bar indicates that no display is connected. If a red X appears, open SMART Settings and use the connection wizard for assistance.
  • Page 62: Resolving Issues With Software

    CHAPTER 8 TROUBLESHOOTING Resolving issues with software For information on resolving issues with SMART Learning Suite (including SMART Notebook software), see Troubleshooting SMART Notebook Referring to the SMART knowledge base for additional troubleshooting information Refer to the SMART knowledge base for additional troubleshooting information: community.smarttech.com/s/topic/0TO0P000000Xt5yWAC/mx-series Contacting your reseller for additional support If an issue you’re experiencing with the display persists or isn’t covered in this guide or the...
  • Page 63: Applying The Display's Firmware Update Manually

    CHAPTER 8 TROUBLESHOOTING To make sure the network is configured properly for firmware updates, see Chapter 4: Configuring the network on page 29. Applying the display’s firmware update manually To apply a system software update 1. A dialog box appears on the screen asking if you want to update the display’s firmware. 2.
  • Page 64: Updating Iq System Software

    CHAPTER 8 TROUBLESHOOTING 8. The upgrading software screen appears. If the update includes an upgrade to the touch firmware, don’t touch the screen during an update. 9. Using the switch on the back of the display, turn off the display. 10.
  • Page 65: Updating System Software Manually

    CHAPTER 8 TROUBLESHOOTING Updating system software manually You can download system software updates at smarttech.com/downloads and update your display using a USB drive. smarttech.com/kb/171257...
  • Page 67: Appendix A: Adjusting Iq Settings

    Appendix A Adjusting iQ settings Network settings Personalization Application settings System settings You can access settings using the icon on the Home screen. Network settings Option Values Function Notes [N/A] Shows which wireless network the Turn on Wi-Fi to discover networks. Wi-Fi display is connected to.
  • Page 68 APPENDIX A ADJUSTING IQ SETTINGS Personalization Option Values Function Notes Wallpaper [Wallpapers] Select the wallpaper that appears 1920 × 1080 images work in the background. best The display supports .png and .jpg file formats Changing the display's wallpaper. Application settings Option Values Function...
  • Page 69 APPENDIX A ADJUSTING IQ SETTINGS System settings Option Values Function Notes Date & Time Automatic Date & Sets the display’s date and time Configure the network to automatically allow Network Time Protocol Time (NTP) requests to Internet time servers. See Connecting to a network.
  • Page 70 APPENDIX A ADJUSTING IQ SETTINGS Option Values Function Notes Clean up [N/A] [N/A] [N/A] Disabled Sets how often the display [N/A] Clean Up Policy cleans up Manually reset with the Clean Up button in the launcher 1 hour 2 hours 3 hours 1 day Clean Up the...
  • Page 71 APPENDIX A ADJUSTING IQ SETTINGS Option Values Function Notes Serial Number [N/A] Shows the display’s serial [N/A] number Firmware Details [N/A] [N/A] [N/A] Touch controller [N/A] Shows the display’s touch [N/A] controller version version Scaler version [N/A] Shows the display’s scaler [N/A] version Legal Information...
  • Page 73: Appendix B: Adjusting Display Settings

    Chapter B Adjusting display settings Exiting the display’s settings Network Screen lock Advanced Update Recovery About You can access the display’s settings using the Menu button on the front control panel. Exiting the display’s settings To exit the display’s settings Tap Exit press the Menu button on the front control panel...
  • Page 74: Screen Lock

    CHAPTER B ADJUSTING DISPLAY SETTINGS Option Values Function Notes Static IP address Enable Enter a static IP address Use the on-screen keyboard or connect a USB keyboard to the Disable Display USB Type-A connector on the front connector panel to enter information. Wi-Fi Enable Enables or disables connecting to a...
  • Page 75: Advanced

    CHAPTER B ADJUSTING DISPLAY SETTINGS Advanced Option Values Function Notes Display Walllpaper [N/A] Sets the background image on the Only .png, .jpg, .bmp files are display supported Save the wallpaper file to a USB drive and insert it into the USB port. See Front connector panel on page 5.
  • Page 76: Update

    CHAPTER B ADJUSTING DISPLAY SETTINGS Option Values Function Notes Power saving mode Enable Turns on or turns off power saving Enabled by default. mode Disable When enabled, power saving mode activates after 90 minutes of inactivity. Enabling Power saving mode makes RS-232 control of the display unavailable until the display is turned on using the power button...
  • Page 77: About

    CHAPTER B ADJUSTING DISPLAY SETTINGS About Option Values Function Notes Name [N/A] Select a name for your display This name is different from the display name set in the iQ system software. [N/A] Shows how much RAM is installed [N/A] in the display Local storage [N/A] Shows how much storage memory...
  • Page 79: Appendix C: Remotely Managing The Display

    Chapter C Remotely managing the display Configuring the computer’s serial interface settings Power states Commands and responses Commands You can connect a computer to the room control input on the display to remotely select video inputs, change power and sleep states, and get information about the display’s current settings, such as current input source, contrast and power state.
  • Page 80: Configuring The Computer's Serial Interface Settings

    CHAPTER C REMOTELY MANAGING THE DISPLAY Configuring the computer’s serial interface settings Configure the computer’s serial interface before sending commands to the display. To configure the computer’s serial interface 1. Turn on the display. 2. Turn on the computer, and then start the serial communications program or terminal emulation program.
  • Page 81: Commands And Responses

    CHAPTER C REMOTELY MANAGING THE DISPLAY Power state Description READY The screen is off, but the display is ready to turn on when: A user presses the Power button on the front control panel. A user presses the Power button on the remote control. You send the set powerstate=on command.
  • Page 82 CHAPTER C REMOTELY MANAGING THE DISPLAY To use the room control system to get information about the display or to adjust display settings, type commands after the command prompt (>), and then wait for the display’s response. CORRECT >get volume volume=55 >...
  • Page 83 CHAPTER C REMOTELY MANAGING THE DISPLAY To assign a value to a setting Use a set command. This example sets the volume to 65: >set volume=65 volume=65 > To increase or decrease the value of a setting Use the set command to increase or decrease the value by a designated number. This example increases the volume by 5: >set volume+5 volume=70...
  • Page 84: Commands

    CHAPTER C REMOTELY MANAGING THE DISPLAY Commands Get command Set command Response get powerstate set powerstate[Value] powerstate=[Value] Where [Value] is one of the following: Where [Value] is one of the following: = on = ready ready updateon NOTES updateready If the command returns an “invalid command”...
  • Page 85 CHAPTER C REMOTELY MANAGING THE DISPLAY Get command Set command Response get volume set volume[Value] volume=[Value] Where [Value] is one of the following: Where [Value] is a number between 0 and 100 +[Value] -[Value] =[0–100] get mute set mute[Value] mute=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =off...
  • Page 87: Appendix D: Identifying The Display

    Chapter D Identifying the display To identify your display 1. Press Input on the front control panel. A list of input sources appears. 2. If the input source list doesn’t include SMART MX e³, the display is a SMART Board MX series interactive display.
  • Page 89: Appendix E: Supported Resolutions

    Chapter E Supported resolutions HDMI 1 in, HDMI 2 in and HDMI 3 in Resolution Input source aspect ratio Mode Refresh rate 3840 × 2160 16:9 UHD / 2160p 59.94 Hz / 60 Hz 50 Hz 29.97 Hz / 30 Hz 25 Hz 23.98 Hz / 24 Hz 1920 ×...
  • Page 90 CHAPTER E SUPPORTED RESOLUTIONS Resolution Input source aspect ratio Mode Refresh rate 1024 × 768 XGA 60 60.004 Hz XGA 70 70.069 Hz XGA 75 75.029 Hz 800 × 600 SVGA 60 60.317 Hz SVGA 72 72.188 Hz SVGA 75 75.000 Hz 640 ×...
  • Page 91: Batteries

    Chapter F Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health.

This manual is also suitable for:

Sbid-mx275Sbid-mx286

Table of Contents