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Related Manuals for SMART Board QX Pro Series
Summary of Contents for SMART Board QX Pro Series
- Page 1 SMART Board ® QX Pro series interactive displays Installation and maintenance guide SBID-QX265-P SBID-QX275-P SBID-QX286-P SBID-QX075-P SBID-QX086-P SBID-QX065-P IDQX65-1 IDQX75-1 IDQX86-1 Was this document helpful? smarttech.com/docfeedback/171874...
- Page 2 Trademark notice SMART Board, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, Pen ID, HyPr Touch, Object Awareness, Silktouch, Tool Explorer, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is owned by the Bluetooth SIG, Inc.
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Page 3: Important Information
Important information Warning Failure to follow the installation instructions included with the display could result in injury and product damage which may not be covered by the warranty. Do not open or disassemble the display. You risk electrical shock from the high voltage inside the casing. - Page 4 Important information Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, the display must be securely mounted to the wall in accordance with the installation instructions and using the mounting hardware provided by SMART (if supplied). If your display does not include mounting hardware, be sure to select mounting hardware that is rated or certified for the display’s size and weight and is compatible with the surface to which you’re mounting the display.
- Page 5 Important information The accessory slot’s maximum available power is 100 W. The slot is not a limited power source. To reduce the risk of fire, make sure that accessories connecting to the slot satisfy the fire enclosure requirements of IEC 62368-1. ...
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Page 6: Table Of Contents
Contents Important information Chapter 1 Welcome About this guide About the display Identifying your specific model More information Chapter 2 Installing the display Moving the display to the installation site Installing the display on a wall Installing the display on a stand Attaching the antennas Connecting to a network Connecting power and turning on the display for the first time... - Page 7 Contents Appendix B Enrolling the display in SMART Remote Management Appendix C Managing the display using RS-232 Configuring the computer’s serial interface settings Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands Mute commands Firmware version commands Serial number commands...
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Page 8: Chapter 1 Welcome
QX Pro series interactive display with iQ is the hub of your classroom or meeting room. This chapter introduces the SMART Board QX Pro series interactive displays. About this guide This guide explains how to install and maintain a SMART Board QX Pro series interactive display. It includes the following information: ... -
Page 9: About The Display
(see More information on page 17). About the display Note The following features are available on the SMART Board QX Pro models. Touch You can do everything on the display that you can do at your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface. - Page 10 SMART-authorized pens and tools in addition to those supplied with the display. Users can manipulate real-world objects to interact intuitively with on-screen objects, increasing engagement and knowledge retention. The SMART Board RX is Tool Explorer (v2) ready.
- Page 11 Chapter 1 Welcome Display The 4K ultra-high-definition LED display provides optimal image clarity and wide viewing angles. The size of the display varies by model: Models Size (diagonal) SBID-QX265-P / SBID-QX065-P 65" SBID-QX275-P / SBID-QX075-P 75" SBID-QX286-P / SBID-QX086-P 86" Audio The display includes an intergrated soundbar that features two 20 W speakers and a 15 W subwoofer, designed to provide sound at the front of a room.
- Page 12 Chapter 1 Welcome Accessory slot You can install an OPS-compatible device, such as a SMART OPS PC module, in the accessory slot. ® SMART OPS PC modules provide a complete Windows Pro installation. Caution. The accessory slot’s maximum available power is 100 W. The slot is not a limited power source. To reduce the risk of fire, make sure that accessories connecting to the slot satisfy the fire enclosure requirements of IEC 62368-1.
- Page 13 Chapter 1 Welcome Notes For more information about energy saving modes, see About energy saving modes on page 28. The proximity sensor responds when the display is the standby and networked standby power states. The sensor can detect people through glass. Consider this when finding a location for the display (see Installing the display on a wall on page ...
- Page 14 Chapter 1 Welcome Remote control IR sensor The IR sensor is located in the top-right corner of the display’s frame. It’s the sensor on the left. You can use the remote control to turn the display on and off, adjust display settings, and so on. Environmental sensors The display features integrated temperature, humidity, Volatile...
- Page 15 Chapter 1 Welcome Notes Information from the display’s environmental sensors is available only when iQ is enabled. The display’s environmental sensors are not life safety rated sensors: they provide general information only. The typical lifespan of the display’s environmental sensors is five years. This will vary based on usage and environmental factors.
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Page 16: Identifying Your Specific Model
The display features M4 mounting points located at the top-center (for the camera), and under the frame on the left and right sides for SMART-approved accessories. Identifying your specific model SMART offers a variety of models of the SMART Board QX Pro series interactive display: Model/SKUs Frame style... -
Page 17: More Information
SMART provides a variety of other documents for this display in the Support section of the SMART website (smarttech.com/support). Scan the QR code on the cover of this guide to view links to SMART Board QX Pro series interactive display documents and other support resources. docs.smarttech.com/kb/171874... -
Page 18: Chapter 2 Installing The Display
Chapter 2 Installing the display Moving the display to the installation site Using transportation aides Accommodating doorways, hallways, and elevators Dealing with cracked, chipped, or shattered glass Saving the original packaging Installing the display on a wall Choosing a location Choosing a height Assessing the wall Selecting mounting hardware... -
Page 19: Using Transportation Aides
Chapter 2 Installing the display Important Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation. When moving the display: Follow local safety regulations and standards. ... -
Page 20: Installing The Display On A Wall
Chapter 2 Installing the display Dealing with cracked, chipped, or shattered glass The display contains safety-tempered glass. Although this glass is heat-strengthened to help withstand impacts, the glass can crack, chip, or shatter if struck with enough force. (Safety glass is designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes can cause a minor crack or chip to become worse, possibly causing the glass to shatter. -
Page 21: Choosing A Location
Chapter 2 Installing the display Choosing a location A display is typically installed at the room’s focal point, such as at the front of a classroom or meeting space. Selecting an appropriate location is crucial for ensuring the best possible experience with the display. Consider the following factors as you choose a location: Factor Considerations... - Page 22 Chapter 2 Installing the display Factor Considerations The display’s screen is clearly visible to all users in the room. SMART Visibility recommends users sit within a 178° viewing area: Note The viewing area depends on the display’s resolution and a variety of other factors.
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Page 23: Choosing A Height
Chapter 2 Installing the display Choosing a height Consider the general height of the user community when you choose the height for the display. SMART recommends that you mount the display so that its top is 6' 5" (1.9 m) from the floor. Note ... -
Page 24: Installing The Display On A Stand
Chapter 2 Installing the display The display comes with a WM-SBID-200 wall mount, which ships separately. SMART recommends using this wall mount to install the display on a wall. If you choose a third-party option rather than one of SMART’s mounting options, be sure the wall mount can accommodate the display’s dimensions and support the display’s weight as well as the weight of any attached accessories. -
Page 25: Attaching The Antennas
Zealand, nor can we provide recommendations for stands from other vendors. Using SMART mobile stands SMART mobile stands are designed for SMART Board interactive displays. Some are height-adjustable. Some models include a locking cabinet to secure equipment and casters that swivel and lock for easy movement. -
Page 26: Connecting To A Network
Standby (sleep) is enabled in Settings but not when Standby (shutdown) is enabled. For more information about the display’s network connection and configuration, see Connecting a SMART Board display with iQ to a network. Connecting power and turning on the display for... - Page 27 Chapter 2 Installing the display To connect the display to power Connect the supplied power cable from the AC power inlet on the back of the display to a power outlet. Notes Refer to the display’s specifications for power requirements and power consumption information (see More information on page ...
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Page 28: About Energy Saving Modes
Chapter 2 Installing the display 6. Set the date, and then tap Next. 7. Set the time, and then tap Next. 8. If the display isn’t using a wired Ethernet network connection, select a wireless network, and then tap Next. -
Page 29: Initializing The Environmental Sensors
Chapter 2 Installing the display Initializing the environmental sensors Once the display is connected to power and turned on, the environmental sensors need to be initialized. Follow these steps: 1. Ensure the display has power and is turned on. ... -
Page 30: Chapter 3 Connecting Computers And Other Devices
Chapter 3 Connecting computers and other devices Installing SMART software Connecting room computers and guest laptops Viewing a connected computer’s input Setting a connected computer’s resolution and refresh rate Using recommended cables Connecting USB drives, peripherals, and other devices Connecting a SMART OPS PC module Connecting other devices Connecting USB drives, peripherals, and other devices Connecting an external display... - Page 31 Chapter 3 Connecting computers and other devices Sold separately SMART TeamWorks Room docs.smarttech.com/kb/171874...
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Page 32: Connecting Room Computers And Guest Laptops
Chapter 3 Connecting computers and other devices Connecting room computers and guest laptops You can connect cables for room computers and guest laptops. By installing cables in advance, you make use of connectors that might not be accessible after the display is mounted on the wall. You can then run the cables across floors or behind walls as needed. -
Page 33: Setting A Connected Computer's Resolution And Refresh Rate
Chapter 3 Connecting computers and other devices To view a connected computer’s input 1. Connect the computer to the display. 2. Select one of the following: If iQ is enabled If iQ is disabled Tap Input on the Home screen. Press the Home button or the Input button on the remote control. -
Page 34: Using Recommended Cables
Chapter 3 Connecting computers and other devices Using recommended cables SMART recommends the following varieties of cable: Cable type Maximum length Recommendation HDMI 23' (7 m) Use only certified Premium High-Speed HDMI (18 Gpbs) cables that have been tested to support the performance standard you require. -
Page 35: Connecting A Smart Ops Pc Module
Chapter 3 Connecting computers and other devices For more information, see Connecting USB drives, peripherals, and other devices below. Connecting a SMART OPS PC module If your organization has purchased a SMART OPS PC module, you or your organization’s installers can install the module in the display’s accessory slot following the OPS PC module’s installation instructions (docs.smarttech.com/kb/171775 or docs.smarttech.com/kb/171544). -
Page 36: Connecting An External Display
Chapter 3 Connecting computers and other devices Connecting an external display You can connect an external display using the HDMI 2.0 out connector on the bottom connector panel on the back of the display (pictured below). The external display will show the same image. This is useful when you’re using the display in an auditorium or other large space where it would be beneficial to have a second display. -
Page 37: Connecting An External Audio System
Chapter 3 Connecting computers and other devices Important If the connected external display doesn’t support HDCP, the image on the external display is limited to 480p resolution. For full resolution output, connect a display that supports HDCP. Connecting an external audio system The display includes three speakers, which are designed to provide sound at the front of a room. -
Page 38: Connecting Room Control Systems
Chapter 3 Connecting computers and other devices If you have external sound system with audio return channel (ARC), you can output the display’s audio to the sound system by connecting the display’s HDMI-1 connector on the side connector panel (pictured) to the HDMI ... -
Page 39: Connector Diagrams
Chapter 3 Connecting computers and other devices Connector diagrams Connector panel This diagram and table present the connectors on the display’s connector panel: Side Bottom Connector Connects to Notes See Connecting other devices on microSD microSD card page 35. This connector features a security cover to prevent theft of an installed microSD card. - Page 40 Chapter 3 Connecting computers and other devices Connector Connects to Notes HDMI 2.0 in HDMI 1 input See page 32 and HDMI cables (video and audio) and connectors. USB 3.0 Type-B HDMI 1 input (touch, See page 32 and USB cables and microphone, camera, other connectors.
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Page 41: Convenience Panel
Chapter 3 Connecting computers and other devices Convenience panel This diagram and table present the connectors on the display’s convenience panel: Connector Connects to Notes USB 3.0 Type-A Supported USB drives, See Connecting USB drives, peripherals, and other peripherals, and other devices on devices page ... -
Page 42: Other Connectors
Chapter 3 Connecting computers and other devices Other connectors The display also includes a USB-C connector to connect the SMART UHD 120 Camera. Rear top docs.smarttech.com/kb/171874... -
Page 43: Chapter 4 Maintaining The Display
Turning off, turning on, and restarting the display In most situations, you can put the display in an energy saving mode when not using it following the instructions in the SMART Board QX Pro series interactive displays user guide (smarttech.com/kb/171875). -
Page 44: Cleaning And Maintaining Hardware
Chapter 4 Maintaining the display 3. Flick the switch beside the AC power inlet to the OFF (O) position. Note Wait at least 30 seconds before turning the display back on. To turn the display back on Flick the switch beside the AC power inlet to the ON (I) position. To reset the display ... -
Page 45: Cleaning The Touch Sensors
Note You can also use a damp cloth with a drop of dish soap, or follow the instructions in the knowledge base article, How to clean SMART Board surfaces and accessories. Cleaning the touch sensors The display uses infrared (IR) transmitters and sensors around the display’s perimeter between the screen and the frame. -
Page 46: Maintaining Ventilation
Chapter 4 Maintaining the display Maintaining ventilation The display requires proper ventilation. Dust buildup in the ventilation holes compromises cooling and can lead to product failure. Without proper ventilation, reporting by the environmental sensors will not be accurate. Clean accessible ventilation holes monthly with a dry cloth. ... -
Page 47: Updating System Software
Chapter 4 Maintaining the display Important Follow the documentation included with any third-party mounting hardware. To remove the display 1. Turn off any connected computers. 2. Turn off the display (see Turning off, turning on, and restarting the display on page 43). ... -
Page 48: Applying An Automatic System Software Update Manually
Chapter 4 Maintaining the display Applying an automatic system software update manually If the display has downloaded the system software update but hasn’t yet applied the update, you can start the update process manually from Settings. To apply a system software update manually ... -
Page 49: Chapter 5 Troubleshooting
(pictured). Tips Scan the QR code on the label to view the SMART Board QX Pro series interactive display support pages on the SMART website. The label features the display’s base model number (for example, SBID-QX065). Please note this number is different from the actual model/SKU number (for example SBID-QX265). -
Page 50: Appendix A Adjusting Iq Pro Settings
Appendix A Adjusting iQ Pro settings Network settings Application settings System settings You can access settings using the icon on the Home screen. Notes Settings can apply to a user or to the entire system. User-level settings change depending on the user who is signed in. - Page 51 Appendix A Adjusting iQ Pro settings Option Values Function Notes Proxy (Use proxy) Enables or disables a proxy server for [N/A] connecting to the network. Proxy Enables or disables automatic [N/A] (Auto-configure) configuration of the proxy server for connecting to the network. MAC Address [N/A] Shows the MAC address of the display’s...
- Page 52 Appendix A Adjusting iQ Pro settings System settings Option Values Function Notes Date & Time Automatic Date & Sets the display’s date and time Configure the network to allow Network Time automatically. Time Protocol (NTP) requests to internet time servers. See Connecting to a network.
- Page 53 Appendix A Adjusting iQ Pro settings Option Values Function Notes Log Level SPM Advanced logging options to be [N/A] set under the direction of SMART Support Log Level RATP Advanced logging options to be [N/A] set under the direction of SMART Support Log Level SEP Advanced logging options to be...
- Page 54 Appendix A Adjusting iQ Pro settings Option Values Function Notes Clean up app [N/A] Closes open applications and [N/A] data and clears app data and preferences. preferences Software Update Updates Channel Stable Channel Selects which iQ system software When switching from the Beta channel updates the display receives.
- Page 55 Appendix A Adjusting iQ Pro settings Option Values Function Notes Configuration EDU-iQ (Education Shows the display’s iQ system [N/A] iQ experience) configuration. ENT-iQ (Enterprise iQ experience) ENT-NoiQ (Enterprise, display- only configuration without iQ) Firmware Details Legal Information End User License [N/A] Shows the SMART end user license [N/A]...
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Page 56: Appendix B Enrolling The Display In Smart Remote Management
Appendix B Enrolling the display in SMART Remote Management Your SMART Board QX Pro series interactive display has a built-in feature that enables you to enroll the display with your organization’s SMART Remote Management account. When you enroll the display, you can use SMART Remote Management to centrally control the display’s features and settings, such as:... -
Page 57: Appendix C Managing The Display Using Rs-232
Appendix C Managing the display using RS-232 Configuring the computer’s serial interface settings Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands Mute commands Firmware version commands Serial number commands Part number commands Resolving issues with managing the display using RS-232 You can connect an RS-232 cable from a computer’s serial output to the display’s RS-232 ... -
Page 58: Configuring The Computer's Serial Interface Settings
Appendix C Managing the display using RS-232 Important Use only a standard RS-232 cable. Do not use a null modem cable. Null modem cables typically have ends of the same type. Tip SMART also offers SMART Remote Management cloud-based device-management software, which you can use to manage SMART ... - Page 59 Appendix C Managing the display using RS-232 In the example below, the user used =-50 instead of -50. Incorrect >set volume=-50 invalid cmd: setvolume=-50 > Notes Use ASCII formatted commands. Commands aren’t case-sensitive and extra spacing is ignored. ...
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Page 60: Power State Commands
Appendix C Managing the display using RS-232 To increase or decrease the value of a setting Use the set command to increase or decrease the value by a designated number. This example increases the volume by 5: >set volume+5 volume=70 >... - Page 61 Appendix C Managing the display using RS-232 Power state Description READY The screen is off, but the display is ready to turn on when one of the following occurs: A user presses the Power button on the convenience panel or the remote control.
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Page 62: Input Commands
Appendix C Managing the display using RS-232 Input commands Get command Set command Response get input set input[Value] input=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =hdmi1 hdmi1 =hdmi2 hdmi2 ... -
Page 63: Screen Shade Commands
Appendix C Managing the display using RS-232 Screen shade commands Get command Set command Response get screenshade set screenshade[Value] screenshade=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =off Volume commands Get command Set command Response... -
Page 64: Serial Number Commands
Appendix C Managing the display using RS-232 Serial number commands Get command Response get serialnum serialnum=[Value] Where [Value] is the serial number. Part number commands Get command Response get partnum partnum=[Value] Where [Value] is the part number, including the revision. Resolving issues with managing the display using RS-232 The following table presents common issues with managing the display using RS-232 and explains how... -
Page 65: Appendix D Setting Up An Nfc Card Reader
Appendix D Setting up an NFC card reader The display’s integrated RFID NFC reader/writer supports a variety of ISO 14443 contactless identification cards (types 1, 2, 3, and 4). You can use third-party, CCID compatible NFC cards and software with features such as logging in to Microsoft Windows or other software systems on a connected computer. -
Page 66: Certification And Compliance
Certification and compliance Caution NoteYou can access additional certification Any changes or modifications not expressly approved by and compliance information for the display in the party responsible for compliance could void the user’s Settings. From the Home screen, select the authority to operate this equipment. - Page 67 Certification and compliance (iv) Users should also be advised that high-power radars EU Declaration of Conformity are allocated as primary users (i.e., priority users) of the Hereby, SMART Technologies ULC declares that the radio bands 5250-5350 MHz and 5650-5850 MHz and that these equipment type Interactive Display IDQX65-1, IDQX75-1, radars could cause interference and/or damage to LE-LAN IDQX86-1, and the OPS PCM11, are in compliance with...
- Page 68 (WEEE) should be disposed of in the appropriate recycling stream and not as regular waste. Batteries The SMART Board QX Pro displays contain a CR1220 coin cell battery. The remote contains two AAA batteries. The pen contains a lithium-ion rechargeable battery.
- Page 69 SMART Technologies smarttech.com/support smarttech.com/contactsupport docs.smarttech.com/kb/171874...
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