Service And Parts - AGA MERCURY AMC48DFSTB Owner's Manual

9.

Service and parts

Firstly, please complete the appliance details below and keep them safe for future reference – this information will enable us
to accurately identify the particular appliance and help us to help you. Filling this in now will save time and inconvenience
if you later have a problem with the appliance. It may also be of benefit to keep your purchase receipt with this leaflet. You
may be required to produce the receipt to validate a warranty field visit.
Dealer's Name and Address
Name of Appliance
Appliance Serial Number*
Fuel Type
Date of Purchase
Installer's Name, Address and
Telephone No.
Date of Installation
* This information is on the appliance data badge.
If you have a problem
In the unlikely event that you have a problem with your appliance, please refer to the rest of this booklet, especially the
problem solving section, first to check that you are using the appliance correctly .
If you are still having difficulty, please contact Tech Support at 800.914.4799 or email techsupp@middlebyresidential.com .
Please note
For warranty information or to register your AGA range, email customersupport@middlebyresidential.com. You may also
refer to the warranty document provided with the appliance or contact 888.845.4641 Option 3 .
Out of warranty
We recommend that our appliances are serviced regularly throughout their life to maintain the best performance and
efficiency. The frequency of service will depend on usage – for normal usage once a year should suffice. Service work should
only be carried out by a suitably Authorized Person .
Spare parts
To maintain optimum and safe performance, we recommend that only genuine spare parts are used. DO NOT use re-
conditioned or unauthorized controls. Contact 888.845.4641 Option 1 or email parts@middlebyresidential.com .
INSTALLATION
Check the appliance is electrically safe when you have finished.
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