Media Feed Motor Not Operating, Sensor Works; Media Feed And Take-Up Motors Not Operating; Both Sensors Working; Media Feed Or Take-Up Sensor(S) Not Operating - ENCAD NovaJet 800 Series Service Manual

Table 4-1. Troubleshooting Table (cont).
Symptoms
Media Feed Motor
Not Operating,
Sensor Works
Media Feed and
Take-Up Motors
Not Operating,
Both Sensors
Working
Media Feed or
Take-Up Sensor(s)
Not Operating
NovaJet 800 Series Service Manual
Possible cause
• bad connection
to the motor
• bad Feed motor
• faulty wiring leg
harness
• bad MPWA
• printer is in
Sheet Mode
• reflective decal
is dirty or blocked
Solution
reconnect Feed
motor
replace Feed
motor
reseat or replace
leg harness
replace MPWA
put in Take-Up
Mode (to activate
both) or Roll Mode
(to activate feed
motor only),
(under "Supply
Type" from
"Paper Option
Menu")
clean decal and/or
clear obstruction
Troubleshooting 4-17