Victron energy Venus GX Manual page 88

So even though the unit restarts, the writing process should not be effected. It important that the
router starts itself when the AC power returns of course.
And it is important that the CCGX (or Venus GX) is powered from DC: it should not lose power during
this process.
4.4 Troubleshooting
Problem in the communication link between your computer and the Remote [[venus-
os:start|GX device]].
Check the Two-way communication
Error, remote Color Control gave VEConfig error code 30: MK2 communication error
Verify that both the firmware of the VE.Bus system and the
Remote VEConfigure.
5. Two-way communication (DEPRECATED)
The information in this chapter describes deprecated functionality. For both remote firmware updates
and Remote VEConfigure, we recommend to update the GX device to the latest version, and then use
the new functionality:
VRM: Remote firmware update
VRM: Remote VEConfigure
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Two-way communication is the name of the technology used for the communication link between your
computer and the GX device during Remote Firmware updates and Remote VEConfigure.
5.1 Configuration
1. Use the latest version of the VE Configuration Tools for VE.Bus products.
2. Use the latest version of VE Power Setup.
3. Check that the GX device runs the latest available firmware.
4. Enable Two-way communication on the GX device.
5. Make sure to have Full Control access on the installation: On the VRM Portal, navigate to the
site, then to the Settings tab, and click Users. Your login needs to highlight in green and show
Full Control.
6. CCGX must be connected to internet, and Two-way communication must show as up in the
Device list on the VRM Portal.
This screenshot shows the Device list on the VRM Portal. See GX device firmware version, as well as
instructions.
GX device comply to the
VE Power Setup manual
requirements for