Victron energy Venus GX Manual page 85

2. Updating a VE.Can product via USB
2.1 VE.Can USB update: Instructions
1. Download and install VE Power Setup from our Software downloads page.
2. Obtain the necessary firmware file on the Victron Professional portal.
3. Connect the VE.Can product to the computer, using the CAN-USB Adapter.
4. Follow instructions in VE Power Setup.
3.2 VE.Can USB update: Troubleshooting
Check the information behind the Need help connecting? button in VE Power Setup.
3. Remote VE.Can firmware update (DEPRECATED)
Note that this feature is deprecated; and only works for GX devices running old firmware. Instead of
following the remote firmware procedure as documented on this page, we recommend to update the
GX Device to the latest available firmware version, and then use the procedures documented here.
3.1 Instructions
1. Download and install VE Power Setup from our Software downloads page.
2. Obtain the necessary firmware file on the Victron Professional portal]].
3. Follow the Two-way communication checklist.
4. Start VE Power Setup
5. Click "Connected to a Color Control on VRM", and enter your VRM login credentials
6. Choose the required installation. Sites on which you have Admin-rights and that have two-way-
communication enabled will be highlighted in blue:
7. After selecting the site, VE Power Setup will establish communication to the selected site.
8. Once established, it will perform a remote scan, to find all products connected to the Color
Control.
3.2 Troubleshooting
1. Check the Two-way communication instructions.