When A Maintenance Call/Service Call Occurs - Epson SureColor SC-S30600 User Manual

SC-S30600 Series User's Guide
Messages
Print head is nearing end of service
life.
Auto Take-up Reel Unit stopped.
Media Size Error
Load correct size media.
Media Sensor Error
Loaded media or print out has a
problem.
See documentation for details.

When a Maintenance Call/Service Call Occurs

Error messages
Maintenance Request
Replace Part Soon/Replace Part Now
XXXXXXXX
Problem Solver
What to do
The print head requires periodic replacement. The current print head is nearing the end of
its service life.
"Parts That Are Periodically Replaced" on page 68
U
Media is not correctly attached to the auto take-up reel unit.
Press the W button and select Job Cancel to cancel printing.
Flip the Auto switch on the auto take-up reel unit to Off, then flip it back and reattach the
media to the auto take-up reel unit.
"Media Loading and Take Up" on page 35
U
The media currently loaded is not the correct width. Raise the media loading lever and
remove the media.
The narrowest width supported by the printer is 300 mm. Be sure the media is at least 300
mm wide.
If this message is displayed even though the media is the correct width, the printer may
print if Off is selected for Media Size Check.
"Printer Setup Menu" on page 78
U
Press W to clear the message from the display.
If the message was displayed during auto head alignment, auto feed adjustment, or auto
nozzle check, check the following.
❏
Is the current media not supported?
The above options do not produce the desired results with transparent or colored
media, or tracing paper.
❏
Are outside light sources interfering with the process?
If the printer is exposed to direct sunlight or interference from other ambient light
sources, shade the printer from these sources.
❏
Is 2.5 is selected for Platen Gap in the setup menu?
The above options are not available when 2.5 is selected for Platen Gap.
❏
Are the nozzles clogged (auto head alignment, auto feed adjustment)?
Perform head cleaning. U
If this error is displayed under conditions other than those listed above, confirm that the
printer supports the current media.
What to do
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
You cannot clear the maintenance request until the part is replaced. A service call
occurs if you continue to use the printer.
86
"Head Cleaning" on page 52