When A Maintenance Call/Service Call Occurs; Troubleshooting; You Cannot Print (Because The Printer Does Not Work) - Epson SureColor F7170 User Manual

When a Maintenance Call/Service Call Occurs

Error messages
Maintenance Request
Call For Service
XXXX Error XXXX
Power off and then on. If this doesn't
work, note the code and call for service.

Troubleshooting

You cannot print (because the printer does not work)

The printer does not turn on.
Is the power cable plugged into the electrical outlet or the printer?
o
Make sure the power cable is securely plugged into the printer.
Is there any problem with the electrical outlet?
o
Make sure your outlet works by connecting the power cable for another electric product.
The printer is not communicating with the computer.
Is the cable plugged in properly?
o
Make sure the printer's interface cable is securely plugged into the correct terminal of the computer and the printer. Also,
make sure the cable is not broken nor bent. If you have a spare cable, try connecting with the spare cable.
Does the interface cable specification match the specifications for the computer?
o
Make sure the interface cable specifications match the specifications for the printer and the computer.
See "Specifications Table" on page 175.
What to do
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
You cannot clear the maintenance request until the part is replaced. A service
call occurs if you continue to use the printer.
A call for service occurs when:
The power cable is not connected securely
An error that cannot be cleared occurs
When a call for service has occurred, the printer automatically stops printing.
Turn off the printer, disconnect the power cable from the outlet and from the AC
inlet on the printer, and then reconnect. Turn on the printer again multiple
times.
If the same call for service is displayed on the LCD panel, contact Epson Support
for assistance. Tell them the call for service code is "XXXX".
Problem Solver 131