Epson SureColor SC-S30600 User Manual
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Epson SureColor SC-S30600 User Manual

64-inch signage printer
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User's Guide
NPD4561-01 EN

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Summary of Contents for Epson SureColor SC-S30600

  • Page 1 User's Guide NPD4561-01 EN...

  • Page 2: Copyrights And Trademarks

    (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 3: Table Of Contents

    Contents of the Software Disc....19 Starting EPSON LFP Remote Panel 2..20 Exiting EPSON LFP Remote Panel 2..20 Uninstalling Software.
  • Page 4 Technical Support Web Site....98 Contacting Epson Support....98 Before Contacting Epson.

  • Page 5: Introduction

    SC-S30600 Series User's Guide Introduction Important Safety Instructions Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked on the printer. When choosing a place for this product ❏ Place this product on a flat, stable surface that is larger than this product.

  • Page 6: When Handling The Ink Cartridges

    SC-S30600 Series User's Guide When handling the ink cartridges ❏ Keep ink cartridges out of the reach of children and do not drink. ❏ Do not touch the green IC chip on the side of the cartridge. This may affect normal operation and printing.

  • Page 7: Printer Parts

    SC-S30600 Series User's Guide Printer Parts Front section Maintenance cover (left) Open this cover to clean the area around the print head. Normally closed when using the printer. “Cleaning Around the Print Head” on page 55 After heater The heater can be used to rapidly dry ink after printing. “Heating &...
  • Page 8 SC-S30600 Series User's Guide Roll support Rest media temporarily on these supports when removing the take-up roll. There are two supports: one on the left and one on the right. Auto switch Use this switch to select the auto take-up direction. Choose Off to disable auto take-up. Manual switch Use this switch to select the manual take-up direction.

  • Page 9: Inside

    SC-S30600 Series User's Guide Maintenance cover (right) Open this cover when performing regular maintenance. Normally closed when using the printer. “Regular Maintenance” on page 53 Media loading lever After loading media, lower the media loading lever to keep the media in place. Raise the lever to release the media prior to removal.
  • Page 10 SC-S30600 Series User's Guide Print head The print head prints by moving left and right while emitting ink. We recommend that you clean the area around this unit once a week. “Cleaning Around the Print Head” on page 55 Media holding plate The media holding plates prevent the media riding up and keeps fuzz on the cut edge of the media from touching the print head.

  • Page 11: Back

    SC-S30600 Series User's Guide Back Drive switch The drive switch is used to feed the media during loading and to rewind the media for replacement. Roll holder Place media on these holders. There are two holders: one on the left and one on the right. Roll holder fixing screw These screws fix the roll holders in place once the media has been installed.

  • Page 12: Control Panel

    SC-S30600 Series User's Guide Control panel P button (power button) Turns the power on and off. P light (power light) The printer's operational status is indicated by a lit or flashing light. : The power is on. Flashi : The printer is receiving data or performing head cleaning or other operations during shut-down.

  • Page 13: Understanding The Display

    SC-S30600 Series User's Guide # button (maintenance button) Pressing this button displays the Maintenance menu, which contains such items as Nozzle Check, Cleaning, Head Washing, Head Maintenance, and Waste Ink Counter. This button is disabled during printing. “The Maintenance Menu” on page 80 W button (pause/cancel button) ❏...
  • Page 14 SC-S30600 Series User's Guide : Ink is low. You need to prepare a new ink cartridge. : The level of ink remaining has reached the limit; replace with a new cartridge. : The ink cartridge is not latched. Lower the lock lever to engage the latch. : No ink cartridge is inserted.

  • Page 15: Features

    SC-S30600 Series User's Guide Features This wide-format color ink jet printer supports roll media 1626 mm (64 inches) in width. The main features of this printer are described below. Realizing High Productivity Triple Heaters The three heaters listed below support improved productivity and print quality.

  • Page 16: Notes On Usage And Storage

    SC-S30600 Series User's Guide Notes on Usage and Storage Installation space Make sure that you secure the following space, clear of any other objects, so that paper ejection and consumable replacement are not obstructed. See the "Specifications Table" for the external dimensions of the printer.

  • Page 17: Notes When Not Using The Printer

    SC-S30600 Series User's Guide Notes when not using the printer If you are not using it, note the following points when storing the printer. If it is not stored correctly, you may not be able to print properly the next time it is used. ❏...

  • Page 18: Handling Media

    SC-S30600 Series User's Guide ❏ Use a cleaning stick from the supplied maintenance kit to wipe ink from the ink supply port of cartridges that have been removed from the printer before all the ink is used. Dried ink on the supply port may cause ink leaks when the cartridge is reinserted and used.

  • Page 19: Using The Supplied Software

    Install the Epson communications driver (EPSON SC-S30600 Series Comm Driver). The Epson communications driver is required if the EPSON LFP Remote Panel 2 is to be used to copy media settings. It is not a printer driver. In addition, the software RIP may not display printer status if the Epson communications driver is not installed when the printer is connected to a computer via USB.

  • Page 20: Starting Epson Lfp Remote Panel 2

    Mac OS X Double-click Applications > Epson Software > EPSON LFP Remote Panel 2 > EPSON LFP Remote Panel 2 to open the EPSON LFP Remote Panel 2 main window. Exiting EPSON LFP Remote Panel Click Exit in the EPSON LFP Remote Panel 2 main window.
  • Page 21 SC-S30600 Series User's Guide Quit the EPSON LFP Remote Panel 2. Drag the entire EPSON Remote Panel 2 folder from the Applications folder into the Trash. Use the Uninstaller to uninstall other software. Uninstall the affected applications before performing a reinstall or update.

  • Page 22: Basic Operations

    SC-S30600 Series User's Guide Basic Operations Loading and Exchanging Media Loading Media The procedure for loading media varies depending on whether you are using the installed media feeding unit or the optional heavy roll media system. Follow the steps below when using the supplied media feeding unit.
  • Page 23 SC-S30600 Series User's Guide Printable side in If the label does not have the loading position, mark it on the label as instructed in the Setup Guide. U Setup Guide Note: Be sure the option selected for Roll Type in the Customize Settings menu matches how the media is rolled.
  • Page 24 SC-S30600 Series User's Guide Raise the lift lever on the right side of the printer to lift the media into position, then firmly insert the roll holder. If the roll of media has the outer diameter which is less than 140mm, lift it up by your hands, and set it to the roll holder as described in Step 4.
  • Page 25 SC-S30600 Series User's Guide Note: Media that is heavy and difficult to unroll can be fed by pressing the drive switch on the left roll holder. Printable side out Printable side in Insert the media past the pressure rollers and lower the media loading lever to hold it in place.
  • Page 26 SC-S30600 Series User's Guide For information on loading the media into the auto take-up reel unit, see: “Using the Auto Take-up Reel Unit” on page 35 Note: If you would prefer to print from the very start of the roll, press the u button in the control panel to rewind the media slightly.
  • Page 27 SC-S30600 Series User's Guide Important: ❏ Do not use the media holding plates with media that is more than 0.4 mm thick. The media holding plates could touch and damage the print head. ❏ Move the media holding plates to the left and right edges of the platen when they are not in use.
  • Page 28 SC-S30600 Series User's Guide Important: If the right holder handle shaft is not visible, rotate the holder forward until it stops. The media can not be properly loaded if the handle shaft is not visible. Place the media on a lifter oriented according to how it is rolled (see below) and move the lift to position the media as indicated by the mark on the label.
  • Page 29 SC-S30600 Series User's Guide Align the media and the roll holders. Raise or lower the lifter until the media roll core is level with the roll holders. Fully insert the left roll holder. Next, tighten the roll holder screw to fix the roll holder in place. Fully insert the right roll holder.
  • Page 30 SC-S30600 Series User's Guide Pull out the media and insert it into the printer. Note: Media that is heavy and difficult to unroll can be fed by pressing the drive switch on the left roll holder. Printable side out Printable side in Insert the media past the pressure rollers and lower the media loading lever to hold it in place.
  • Page 31 SC-S30600 Series User's Guide Pull the media straight forward until the edge has past the label on the left side of the after heater. Keep the right edge of the media parallel with the scale markings on the two labels on the right side of the after heater.

  • Page 32: Viewing And Changing Media Settings

    SC-S30600 Series User's Guide Important: ❏ Do not use the media holding plates with media that is more than 0.4 mm thick. The media holding plates could touch and damage the print head. ❏ Move the media holding plates to the left and right edges of the platen when they are not in use.

  • Page 33: Exchanging Media

    SC-S30600 Series User's Guide Select an option. To print at current settings: Use the d/u buttons to select Keep Settings Above and press the Z button. Proceed to Step 6. To change settings: Use the d/u buttons to select Change Settings and press the Z button.

  • Page 34: Cutting Media

    SC-S30600 Series User's Guide Cutting Media Use a cutter (available in the market) to cut the media when printing is complete. This section described how to use a cutter to cut the media. Caution: The heaters and media holding plate may be hot; observe all necessary precautions.

  • Page 35: Removing Media

    SC-S30600 Series User's Guide Cut the media with the cutter. Pass the blade of the cutter down the cutting groove. Note: If you are using the auto take-up reel unit, set the Auto switch on the auto take-up reel unit to Off before using the Manual switch to position the media over the cutting groove.

  • Page 36: Attaching The Roll Core

    SC-S30600 Series User's Guide Attaching the Roll Core After confirming that the media is loaded correctly, press the d button to feed the media as far as the auto take-up reel unit roll core holder. Loosen the roll core holder fixing screws and adjust the roll core holders so that the gap between the two is wider than the media.
  • Page 37 SC-S30600 Series User's Guide Tighten the roll core holder fixing screw to fix the roll core holder in place. See the following for further instructions. For information on counterclockwise take up, see the following section. For information on clockwise take up, see U “Clockwise Take Up”...
  • Page 38 SC-S30600 Series User's Guide Lower the tension bar. Press the d button to feed the media until the take up roll core begins to turn. Important: The auto take-up reel unit will not work if the tension bar is raised. Clockwise Take Up Attach the media to the take up roll core.

  • Page 39: Removing The Take-Up Roll

    SC-S30600 Series User's Guide Lower the tension bar. Press the d button to feed the media until the take up roll core begins to turn. Important: The auto take-up reel unit will not work if the tension bar is raised. Removing the Take-up Roll The procedure for removing media varies depending on whether you are using the installed auto take-up reel...

  • Page 40: Before Printing

    SC-S30600 Series User's Guide Lower the roll onto the roll support. Using the Optional Heavy Roll Auto Take-up Reel Unit This section explains how to remove media from the take-up reel using a lifter. The following types of lifter can be used. ❏...

  • Page 41: Saving Optimal Settings For The Current Media (Print Media Settings)

    SC-S30600 Series User's Guide ❏ Print Check Pattern Print a check pattern to check for clogged nozzles. Perform head cleaning if parts of the pattern are faint or missing. Print a Check Pattern U “Checking for clogged nozzles” on page 51 Head Cleaning U “Head Cleaning”...

  • Page 42: Feed Adjustment

    SC-S30600 Series User's Guide Setting Name Name the media setting bank. Using distinctive names makes it easier to select banks for use. Select Setting Name and press the Z button. Use the d/u buttons to display letters and symbols. When the desired character is displayed, press the r button to select the next entry position.

  • Page 43: Head Alignment

    SC-S30600 Series User's Guide Important: Select 2.5 only if print results are still smudged when 2.0 is selected. Choosing a larger gap than required may result in ink stains inside the printer, reduced print quality, or shorter product life. Head Alignment Select Head Alignment to correct print head mis-alignment when print results seem grainy or out of focus.
  • Page 44 SC-S30600 Series User's Guide Media Suction While printing, the printer uses suction to provide the pressure needed to maintain the correct distance between the media and the print head; the amount of pressure required varies with the type of media. Less suction is used for thin media that would not print or feed correctly at high levels of suction.

  • Page 45: Feed Speed

    SC-S30600 Series User's Guide Feed Speed Choose a slower feed speed if media is creased or torn or sticks together during printing. The lower the value, the slower the speed. Use the d/u buttons to select Feed Speed and press the Z button. Use the d/u buttons to choose a value.

  • Page 46: Correcting Print Misalignment (Head Alignment)

    SC-S30600 Series User's Guide Correcting Print Misalignment (Head Alignment) Given that there is a slight gap between the print head and the media, the landing sites for the different colors of ink may be affected by humidity, temperature, inertial forces imparted by the print head, or the direction of the print head as it moves from right to left or left to right.

  • Page 47: Feed Adjustment (Manual Feed Adjustment)

    SC-S30600 Series User's Guide When C1 is displayed in the control panel, use the d/u buttons to select the number recorded in Step 8 and press the Z button. Select a pattern number for each color, from C1 to BK2, and press the Z button. The media setup menu will be displayed when you enter the pattern number for the last color.

  • Page 48: Performing Feed Adjustment During Printing

    SC-S30600 Series User's Guide Select Primary and press the Z button. Use the d/u buttons to select a test pattern and press the Z button twice. The longer the pattern, the more accurate the adjustment. The printer will print a test pattern. When printing is complete, the media will automatically be fed to a position where the pattern is clearly visible.

  • Page 49: Printable Area

    SC-S30600 Series User's Guide Press the button during printing. An adjustment value will be displayed. /Use the d/u buttons to select a value. If the feed amount is too small, black bands (dark stripes) will appear; adjust the feed amount upwards.

  • Page 50: Maintenance

    SC-S30600 Series User's Guide Maintenance Daily Maintenance To maintain print quality, perform the following inspection and cleaning before starting work each day. Cleaning the Platen Heater, Pressure Rollers, and Media Holding Plates Caution: ❏ The heaters and media holding plate may be hot;...

  • Page 51: Checking For Clogged Nozzles

    SC-S30600 Series User's Guide Checking for clogged nozzles We recommend that you check the nozzles for clogs each time you print to ensure quality results. Ways to Check for Clogs There are three ways to check for clogs. ❏ Auto Nozzle Check The printer automatically checks for clogs at specified intervals by scanning a test pattern with a sensor as it is being printed.

  • Page 52: Head Cleaning

    SC-S30600 Series User's Guide The pattern contains no gaps. Example of clogged nozzles Perform head cleaning if any segments are missing from the pattern. “Head Cleaning” on page 52 The menus close when printing is complete. Head Cleaning Should the nozzle pattern contain faint or missing segments, you may be able to unclog the nozzles by cleaning the print head as described below.

  • Page 53: Regular Maintenance

    SC-S30600 Series User's Guide Selected Nozzles Choose this option if only some of the numbered patterns (nozzle arrays) in the printed nozzle check results contained faint or missing segments. You can select multiple nozzle arrays. Choose the nozzle arrays to be cleaned. ❏...

  • Page 54: Notes On Cleaning

    SC-S30600 Series User's Guide Notes on Cleaning ❏ Remove the media from the printer before proceeding. ❏ Complete the task within 10 minutes to prevent the print head drying out. A buzzer will sound after 10 minutes. ❏ Never touch the belts, circuit boards, or any parts that do not require cleaning.

  • Page 55: Regular Part Cleaning

    SC-S30600 Series User's Guide Important: ❏ Ink cleaner should be used only to clean the area around the wiper, caps, and print head. Using ink cleaner on other parts of the printer could damage the product. ❏ Used ink cleaner is classified as industrial waste and should be disposed of in the same way as used ink.
  • Page 56 SC-S30600 Series User's Guide Use a cleaning stick to wipe the areas of the print head shown in the illustration. Important: Be sure to use a narrow cleaning stick to clean between the nozzles (the four areas shown in the illustration). Touching the nozzle surface with the cleaning stick could damage the print head.
  • Page 57 SC-S30600 Series User's Guide If there is ink on the attachment points, remove the wiper for cleaning. Proceed to Step 2. Remove the wiper. Holding the wiper by the attachment point, tilt it to the left and lift it out. Maintenance Clean the front and back of the wiper with a cleaning stick.

  • Page 58: Disposing Of Waste Ink

    Consign disposal of waste inks to an industrial waste disposer. At this point, please provide the Waste Ink Data Sheet to the industrial waste disposer. You can download it at your local Epson Web site.

  • Page 59: Replacing The Waste Ink Bottle

    SC-S30600 Series User's Guide The printer tracks waste ink and displays a message when the counter reaches the warning level. Reset the waste ink counter after replacing the waste ink bottle. Note: If you replace the waste ink bottle before being prompted by a message in the control panel, reset the waste ink counter using the Waste Ink Counter option in the Maintenance menu.

  • Page 60: Replacing The Wiper And Wiper Cleaner

    SC-S30600 Series User's Guide Press the Z button. Check again to confirm that a fresh waste ink bottle is correctly placed and then press the Z button to reset the waste ink counter. Replacing the Wiper and Wiper Cleaner Replace the wiper and wiper cleaner as directed below: ❏...

  • Page 61: Replacing The Flushing Pad

    SC-S30600 Series User's Guide Remove the wiper. Holding the wiper by the attachment point, tilt it left and lift it out. Insert new wiper. Place on the attachment point and press down until you hear a click. Close the maintenance cover and press the Z button.
  • Page 62 SC-S30600 Series User's Guide Remove the flushing pad. Grasp the tab as shown below and lift the pad out of the printer. Immediately transfer the used flushing pad to a tray. Ink may leak from the pad. Insert a new flushing pad. Insert the two hooks on the flushing pad into the slots as shown and press the tab down until the pad clicks into place.

  • Page 63: Regular Part Cleaning Check Sheet

    SC-S30600 Series User's Guide Regular Part Cleaning Check Sheet Print this page to track maintenance tasks. Component to be Cleaned on date cleaned Platen heater, pressure rollers, media holding plates Print head Wiper Caps Maintenance Explanation Clean if you notice lint from print media, dust, or ink stains.
  • Page 64 SC-S30600 Series User's Guide Remove and shake ink cartridge Maintenance Ink cartridges inserted in the printer should be removed and shaken thoroughly about once every three weeks.

  • Page 65: Regular Replacement Check Sheet

    SC-S30600 Series User's Guide Regular Replacement Check Sheet Print this page to track maintenance tasks. Component to be Cleaned on date replaced Flushing pad Wiper Wiper cleaner Maintenance Explanation ❏ ❏ ❏ ❏ ❏ We recommend that this component be replaced once every six months. Replace when ink stains appear on the media or when dust or lint from the media appear on the front of the...
  • Page 66 SC-S30600 Series User's Guide Component to be Cleaned on date replaced DWaste ink bottle Note: Order consumable maintenance kits (T7241) once the contents of the supplied maintenance kit are exhausted. Note: Use consumable ink cleaner (T6993) for stains that can not otherwise be removed. Note: Leave the waste ink in the waste ink bottle for disposal;...

  • Page 67: Replacing Ink Cartridges

    You can use the same procedure to replace all ink cartridges. Important: Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain...

  • Page 68: Parts That Are Periodically Replaced

    Print head life varies with operating conditions. Base the decision to replace the print head on the quality of the print results. Contact your dealer or Epson Support for information on replacing components. Component status can be printed by selecting Print Status Sheet in the setup menu.

  • Page 69: Using The Control Panel Menu

    SC-S30600 Series User's Guide Using the Control Panel Menu Using the Control Panel Menu Menu Operations The menus are used as shown below.

  • Page 70: Menu List

    SC-S30600 Series User's Guide Menu List The following items and parameters can be set and executed in the Menu.See the reference pages for more details on each item. Menu Item Media Setup Media Remaining “The Media Setup Remaining Setup Menu” on page 74 Length Remaining Alert Print Remaining Length...
  • Page 71 SC-S30600 Series User's Guide Menu Item Media Suction Head Movement Multi-Strike Printing Roll Type Tension Measurement Media Tension Feed Speed Print Media List Printer Setup Side Margin(Right) “Printer Setup Side Margin(Left) Menu” on page 78 Print Start Position Media Size Check Media End Check Media Skew Check Auto Nozzle Check...
  • Page 72 SC-S30600 Series User's Guide Menu Item Maintenance Nozzle Check “The Maintenance Cleaning Menu” on page 80 All Nozzles Selected Nozzles C1/M1, Y1/BK1, BK2/Y2, M2/C2 Head Washing Head Maintenance Waste Ink Counter Ink Level “The Ink Level Menu” on page 81 Print Logs Print Job Log Sheet “The Print Logs...
  • Page 73 SC-S30600 Series User's Guide Menu Item Preference Date And Time “The Preference Language Menu” on page 83 Unit: Length Unit: Temperature Alert Sound Setting Alert Lamp Setting Reset All Settings “The Reset All Settings Menu” on page 84 Using the Control Panel Menu Parameter MM/DD/YY HH:MM Japanese, English, French, Italian, German, Portuguese,...

  • Page 74: Details Of The Menu

    SC-S30600 Series User's Guide Details of the Menu The Media Setup Menu The Media Setup menu can be accessed directly by pressing the M button. indicates default settings. Media Remaining Item Parameter Remaining Setup Length 5.0 to 99.5 m (15 to 300 ft) Remaining Alert 1 to 15 m (4 to 50 ft)
  • Page 75 SC-S30600 Series User's Guide RIP Settings Item Parameter Platen Gap Head Alignment Input thickness. 0.1 to 1.0 mm (4 to 40 mil) Auto(Uni-D) Print Auto(Bi-D) Manual(Uni-D) Manual(Bi-D) Roll Type Printable Side Out Printable Side In Tension Measurement Periodically Every page Media Tension 0 to 40 1 to 30 (media setting bank number)
  • Page 76 SC-S30600 Series User's Guide Item Parameter Feed Adjustment Auto Manual Platen Gap Head Alignment Auto(Uni-D) Auto(Bi-D) Manual(Uni-D) Manual(Bi-D) Heating & Drying Using the Control Panel Menu Explanation Use this option if banding (horizontal banding, lines, or strips of uneven color) persists after head cleaning and head alignment have been performed.
  • Page 77 SC-S30600 Series User's Guide Item Parameter Heater Temperature Pre-heater/platen heater: 30 ˚C to 50 ˚C (86 ˚F to 122 ˚F) After heater: 30 ˚C to 55 ˚C (86 ˚F to 131 ˚F) Drying Time Per Pass 0 to 10sec After Heater Feed Mode 1 Mode 2 Additional Dryer...

  • Page 78: Printer Setup Menu

    SC-S30600 Series User's Guide Item Parameter Tension Measurement Periodically Every page Media Tension 0 to 40 Feed Speed 1 to 2 Print Media List Parameter Print Printer Setup Menu indicates default settings. Item Parameter Side Margin(Right) 3 to 25 mm (0.12 to 1.00inch) Side Margin(Left) 3 to 25 mm (0.12 to...
  • Page 79 SC-S30600 Series User's Guide Item Parameter Print Start Position 0 to 800 mm (0.00 to 32.00 inch) Media Size Check Media End Check Media Skew Check Auto Nozzle Check Nozzle Check Cycle 1 to 10 pages Options When Continue Printing Clogged Stop Printing Using the Control Panel Menu...

  • Page 80: The Maintenance Menu

    SC-S30600 Series User's Guide Item Parameter Print Nozzle Pattern 1 to 10 pages Periodical Cleaning 1 to 24 hours Cleaning Cycle 1 to 10 pages Heat Off Timer 15 to 240 minutes Restore Settings The Maintenance Menu The Maintenance menu can be accessed directly by pressing the # button. Using the Control Panel Menu Explanation Choose the frequency with which the printer prints a nozzle test pattern:...

  • Page 81: The Ink Level Menu

    SC-S30600 Series User's Guide Item Parameter Nozzle Check Print Cleaning All Nozzles Execute (Light)/ Execute (Medium)/ Execute (Heavy) Selected Nozzles C1/M1 Execute (Light)/ Execute (Medium)/ Y1/BK1 Execute (Heavy) BK2/Y2 M2/C2 Head Washing C1/M1 Y1/BK1 BK2/Y2 M2/C2 All Nozzles Head Maintenance Head Movement Waste Ink Counter The Ink Level Menu...

  • Page 82: The Print Logs Menu

    SC-S30600 Series User's Guide The Print Logs Menu These items are used to track consumables. Item Parameter Print Job Log Sheet Print Show Total Prints XXXXXX m The Printer Status Menu These items track printer use and settings. Item Parameter Print Status Sheet Print myEpsonPrinter Status...

  • Page 83: The Preference Menu

    SC-S30600 Series User's Guide Item Parameter Restore Settings The Preference Menu indicates default settings. Item Parameter Date And Time MM/DD/YY HH:MM Language Japanese English French Italian German Portuguese Spanish Dutch Russian Korean Chinese Unit: Length ft/in Unit: Temperature ˚C ˚F Alert Sound Setting Alert Lamp Setting Using the Control Panel Menu...

  • Page 84: The Reset All Settings Menu

    SC-S30600 Series User's Guide The Reset All Settings Menu Parameter Explanation Select Yes to reset all settings in the Preference menu except Date And Time, Language, Unit: Length, and Unit: Temperature. Using the Control Panel Menu...

  • Page 85: Problem Solver

    Firmware update failed. Use EPSON LFP Remote Panel 2 to update the firmware again. Restart the printer. If this message appears on the LCD panel again, contact your dealer or Epson Support. Problem Solver “Options and Consumable Products” on page 93 Remove and reinsert the ink cartridge.

  • Page 86: When A Maintenance Call/Service Call Occurs

    What to do A part used in the printer is nearing the end of its service life. Contact your dealer or Epson Support and tell them the maintenance request code. You cannot clear the maintenance request until the part is replaced. A service call...
  • Page 87 SC-S30600 Series User's Guide Error messages Call For Service XXXX Error XXXX Power off and then on. If this doesn’t work, note the code and call for service. Call-for-Service Request Error Codes The portions indicated by asterisks (“*”) vary depending on the type of error. Carriage error 11** Media feed error...

  • Page 88: Troubleshooting

    SC-S30600 Series User's Guide Troubleshooting You cannot print (because the printer does not work) The printer does not turn on. Is the power cable plugged into the electrical outlet or the printer? Make sure the power cable is securely plugged into the printer.

  • Page 89: The Printer Sounds Like It Is Printing, But Nothing Prints

    “Feed Adjustment” on page 42 Are you using a genuine Epson ink cartridge? This printer is developed for use with Epson ink cartridges. If you use non-Epson ink cartridges, printouts may be faint, or the color of the printed image may be changed because the remaining ink level is not correctly detected.

  • Page 90: Vertical Ruled Lines Are Misaligned

    SC-S30600 Series User's Guide Have you compared the printing result with the image on the display monitor? Since monitors and printers produce colors differently, printed colors will not always match on-screen colors perfectly. Was a printer cover opened during printing? Opening covers during printing causes the print head to stop abruptly, resulting in uneven colors.

  • Page 91: Removing Jammed Media

    Remove the media holding plates, if installed. Important: Cease use of the printer if the media holding plates are deformed. Continued use could damage the pressure rollers or print head. Contact your dealer or Epson Support.

  • Page 92: Others

    SC-S30600 Series User's Guide If the print head is over the media, move it away from the jam. Important: Move the print head only after removing the media holding plates. Contact with deformed media holding plates could damage the print head.

  • Page 93: Appendix

    SC-S30600 Series User's Guide Appendix Options and Consumable Products The following options and consumable products are available for use with your printer.( as of October 2011) For the latest information, see the Epson Web site. Product Part number Ink cartridges Color...

  • Page 94: Supported Media

    SC-S30600 Series User's Guide Supported Media The following media can be used with the printer. Print quality is greatly affected by the type and quality of media used. Choose a media suited to the task at hand. For information on use, refer to the documentation supplied with the media or contact the manufacturer.

  • Page 95: Transport

    Perform a nozzle check to check for clogged nozzles. “Checking for clogged nozzles” on page 51 Perform Head Alignment and check print quality. “Head Alignment” on page 43 Appendix Transport Before transporting the printer, contact your dealer or Epson Support.

  • Page 96: System Requirements

    SC-S30600 Series User's Guide System Requirements Consult the documentation for your software RIP. Specifications Table Printer Specifications Printing method On-demand ink jet Nozzle configuration 360 nozzles × 2 rows × 4 colors (black, cyan, magenta, yellow) Resolution (maximum) 1440 × 1440 dpi Control code ESC/P raster (undisclosed command)

  • Page 97: Standards And Approvals

    SC-S30600 Series User's Guide Standards and Approvals Safety UL 60950-1 CSA C22.2 No.60950-1 Low Voltage Directive 2006/95/ FCC part 15 subpart B Class A CAN/CSA-CEI/IEC CISPR 22 Class A AS/NZS CISPR 22 Class A EMC Directive 2004/108/EC Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

  • Page 98: Where To Get Help

    Where To Get Help Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.

  • Page 99: Help For Users In North America

    (Canada), 6 am to 6 pm, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call Epson for support, please have the following information ready: ❏ Product name ❏...

  • Page 100: Help For Users In Australia

    Pingtung City, Pingtung County 900, Taiwan Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Your Dealer Don’t forget that your dealer can often help identify and...

  • Page 101: Help For Users In Thailand

    ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline (Phone): 84-8-823-9239 Service Center: 80 Truong Dinh Street, District 1, Hochiminh City...

  • Page 102: Help For Users In Hong Kong

    Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

  • Page 103: Help For Users In The Philippines

    - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...

  • Page 104: Software License Terms

    SC-S30600 Series User's Guide Software License Terms Software License Terms Open Source Software Licenses Bonjour This printer product includes the open source software programs which apply the Apple Public Source License Version1.2 or its latest version ("Bonjour Programs"). We provide the source code of the Bonjour Programs pursuant to the Apple Public Source License Version1.2 or its latest version until five (5) years after the discontinuation of same model of this printer product.
  • Page 105 SC-S30600 Series User's Guide Software License Terms 1.6 "Modifications" mean any addition to, deletion from, and/or change to, the substance and/or structure of the Original Code, any previous Modifications, the combination of Original Code and any previous Modifications, and/ or any respective portions thereof. When code is released as a series of files, a Modification is: (a) any addition to or deletion from the contents of a file containing Covered Code;...
  • Page 106 SC-S30600 Series User's Guide Software License Terms 2.3 Distribution of Executable Versions. In addition, if You Externally Deploy Covered Code (Original Code and/or Modifications) in object code, executable form only, You must include a prominent notice, in the code itself as well as in related documentation, stating that Source Code of the Covered Code is available under the terms of this License with information on how and where to obtain such Source Code.
  • Page 107 SC-S30600 Series User's Guide Software License Terms 8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be incomplete or contain inaccuracies.
  • Page 108 SC-S30600 Series User's Guide Software License Terms (c) automatically without notice from Apple if You, at any time during the term of this License, commence an action for patent infringement against Apple; provided that Apple did not first commence an action for patent infringement against You in that instance.

  • Page 109: Other Software Licenses

    SC-S30600 Series User's Guide EXHIBIT A. "Portions Copyright (c) 1999-2003 Apple Computer, Inc. All Rights Reserved. This file contains Original Code and/or Modifications of Original Code as defined in and that are subject to the Apple Public Source License Version 2.0 (the 'License'). You may not use this file except in compliance with the License. Please obtain a copy of the License at http://www.opensource.apple.com/apsl/ and read it before using this file.
  • Page 110 SC-S30600 Series User's Guide Altered versions--including, but not limited to, ports to new operating systems, existing ports with new graphical interfaces, versions with modified or added functionality, and dynamic, shared, or static library versions not from Info-ZIP--must be plainly marked as such and must not be misrepresented as being the original source or, if binaries, compiled from the original source.

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