Nortel CC MIS Release Note page 78

Nortel cc mis software: release note
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Fixes
Table 3:
Software fixes in Release 6.0.1 (Part 6 of 7)
CR number
Q01424639
Q01300055
78
CR title and explanation
Spectrum data missing from imported answer and
abandon categories
The conversion of the data from binary to ASCII format
on the export side of the connection only included the first
non-zero spectrum bin value before stopping, leaving the
peg counts for the remaining bins in the spectrum as zero.
This conversion process was corrected.
Note: This problem occurs on the export side of the
connection. Thus, when importing from a 5.2 system to
CC MIS 6.0.1, the older server must be updated for this
fix to be applied.
Patches are available to the Nortel CC MIS support
organization for the following system types:
PowerPC/AIX running CC MIS 5.2.x
88K/RISC running CC MIS 5.2.x
Communications Setup dialog takes a long time to
open when many COM ports exist
On a Windows PC on which a large number of COM ports
exist (greater than two), the Communications Setup dialog
box can take quite a long time to open.
CC MIS was enumerating the available COM ports by
attempting to open COM ports 1 through 9 and testing for
a "not found" error. This enumeration method was
changed to use the QueryDosDevice Windows API, which
returns all defined DOS devices without having to open
them. This method avoids the delay associated with some
DOS devices that are really pseudo COM ports that can
take some time to open.
Call Center Management Information System
Standard 2.0

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