Nortel CC MIS Release Note page 48

Nortel cc mis software: release note
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Software release history
Figure 17:
A search feature was added to the Find dialog box so that you can find an
agent by name or ID. You must use a complete name.
The Wallboard Run Table was modified. Figure 18 shows the new
Wallboard Run Table window.
Figure 18:
A drag-and-drop load management feature was added to the Agent Status
screen. With this feature, you can quickly reposition agents to different
subgroups in the Navigator pane.
Note: Position Reassignment privileges are required to use this feature.
Wallboards can now connect to the LAN (no terminal server required).
This feature requires new LAN-enabled wallboards. The supervisor
48
Subgroup Detail
Wallboard Run Table
Call Center Management Information System
Standard 2.0

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