Nortel CC MIS Release Note page 76

Nortel cc mis software: release note
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Fixes
Table 3:
Software fixes in Release 6.0.1 (Part 4 of 7)
CR number
Q01403246
Q01403280
76
CR title and explanation
Network agent reports using lists do not work in a
mixed machine environment
If a CC MIS NAP partition that includes local partitions
located on PowerPC or 88k hosts tries to generate a report
that uses lists of agent IDs as part of the selection criteria,
the report returns with the message "No data selected." If
a range of agent IDs is used, the report returns data
including the agents in the list.
The problem is caused by the different CPU architectures
used between the PowerPC (big-endian) and the Intel
Linux machine (little-endian). List elements for agent IDs
were not being converted to network byte order before
being sent to the local node. This causes the agent IDs
received by the local partition to be unintelligible,
therefore causing the record selection stage of the report
data query to exclude all records.
Because PowerPC machines already use network byte
order, no change is required to support this fix on the
PowerPC systems.
CC MIS 6.0 database imports sometimes fail
Database imports from CC MSI 5.2 systems occasionally
fail to complete. When this happens, a fatal "Socket write
error" occurs in the bartask process on the Linux system
performing the import.
The bartask process was opening its socket connection
back to the manager process (barmgr) in nonblocking
mode. During the import, if several small files were
encountered in a row, the volume of status messages sent
back to the manager overflowed the socket buffer, causing
the operating system to return an error and cancel the
import.
Call Center Management Information System
Standard 2.0

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