Nortel CC MIS Release Note page 53

May 2007
Two new data access options in the Privilege Level Definition window
(Agent Identity and Agent Performance [see Figure 21]) control whether
supervisors can access detail information for agents. These access
options affect access to agent information by supervisors through Agent
Status, reports, and configuration control. Supervisors can be limited
from accessing agent names or IDs by disabling the Agent Identity
option or they can be limited from accessing agent performance
information (real time or historical) by disabling the Agent Performance
option.
Figure 21:
New Data Access
Group
New Data Access
Options
Release Notes
Privilege Level Definition
Software release history
53