Configuring Callpilot Resources On The Cs 1000 - Nortel CallPilot Supplementary Manual

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Table 9
LD 48 - Enable ELAN
Command
ENL ELAN
Configuring CallPilot resources on the CS 1000
The sequence of procedures in this section is as follows:
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Solution Integration Guide for Communication Server 1000/CallPilot/Contact Center/Telephony Manager
Copyright © 2006, Nortel Networks
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Enter LD 48.
Enter the commands described in the following table.
Check that the ELAN is enabled.
Refer to the procedure
(LD 48)" (page 24).
Description
Enables the ELAN server task
"Configuring the ELAN subnet (LD 17)" (page 26)
"Configuring the System Parameters (LD 17)" (page 27)
"Defining CallPilot in the customer data block (LD 15)" (page 28)
"Configuring the route data block" (page 32)
"Configuring Automatic Call Distribution (LD 23)" (page 33)
"Configuring ACD agent voice ports for CallPilot (LD 11)" (page 35)
"Configuring card slots" (page 37)
"Defining the default Automatic Call Distribution DN (LD 23)" (page 38)
"Configuring a CDN queue (LD 23)" (page 38)
"Configuring attendant consoles (LD 15) " (page 40)
"Configuring a phantom superloop (LD 97)" (page 41)
"Configuring phantom DNs (LD 10)" (page 42)
"Configuring dummy ACD DNs (LD 23)" (page 44)
"Provisioning telephones" (page 45)
"Saving CS 1000 changes (LD 43)" (page 48)
Enterprise: Common
NN49000-300 01.01 Standard
CS 1000 Release 4.5 20 December 2006
Configuring CallPilot resources on the CS 1000 25
"Checking the ELAN status on the CS 1000
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