Prompt
Response
4 trn
5 AO3
Configuring card slots
After you configure the ACD agents, use LD 32 to ensure that the card slots
used by an MGate card (NTRB18CA) or 201i server are enabled.
The 201i server occupies two slots. Both slots must be enabled to use all
ports supported by the 201i server.
Configuring card slots
Step
1
2
3
4
Table 19
LD 32 - Card slots
Command
STAT l s c
ENLC l s c
Solution Integration Guide for Communication Server 1000/CallPilot/Contact Center/Telephony Manager
Copyright © 2006, Nortel Networks
.
Action
Connect to the Call Server.
Enter LD 32.
Enter the commands described in the following table.
Check the ACD agent status to ensure that the cards are successfully
enabled.
Description
Displays the status of the ACD agents defined for this slot, where
l = loop
s = shelf
c = card slot
If the ACD agents are disabled, then enable the card slot.
Enables the card slot, where
l = loop
s = shelf
c = card slot
The 201i server occupies two slots. Both slots must be enabled
to use all ports.
Enterprise: Common
NN49000-300 01.01 Standard
CS 1000 Release 4.5 20 December 2006
Configuring CallPilot resources on the CS 1000 37
Descriptions
Transfer (trn)
Three Party conference Key (AO3)
—End—
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