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The recorded message is not available in
every country.
Mercedes me connect
Mer
cedes me connect
Inf Infor ormation on Mer
mation on Mercedes me connect
cedes me connect
%
Mercedes me connect or individual Mercedes
me connect services are not available in every
country. Find out at a Mercedes-Benz service
centre if these functions are available in your
country.
Mercedes me connect consists of multiple serv-
ices.
You can use the following services via the multi-
media system and the overhead control panel, for
example:
Accident and Breakdown Management (me
R
button or situation-dependent display in the
multimedia system)
Mercedes-Benz emergency call system (auto-
R
matic emergency call and SOS button)
The Mercedes me connect Accident and Break-
down Management and the Mercedes-Benz emer-
gency call centre are available to you around the
clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
(
page 291).
/
You can also call the Mercedes-Benz Customer
Centre using the multimedia system
(
page 292).
/
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, rst call
the national emergency services using the stand-
ard national emergency service telephone num-
bers. In emergencies, you can also use the
Mercedes-Benz emergency call system
(
page 301).
/
Please note the Mercedes me connect terms of
use and the data protection information for
Mercedes me connect. You can nd these in your
Mercedes me user account.
Further information about Mercedes me connect,
the provided service scope and operation:
https://moba.i.daimler.com/markets/ece-row/
baix/cars/connectme/en_GB/#emotions/
Startseite.html
MBUX multimedia system 295
Inf Infor ormation on Mer
mation on Mercedes me connect A
cedes me connect Accident
and Breakdo
and Br
eakdown Manag
wn Management
ement
The Accident and Breakdown Management can
include the following functions:
Supplement to the Mercedes-Benz emergency
R
call system (
page 301)
/
If necessary, the contact person at the
Mercedes-Benz emergency call centre for-
wards the call to Mercedes me connect Acci-
dent and Breakdown Management. Forward-
ing the call is however not possible in all coun-
tries.
Breakdown assistance by a technician on
R
location and/or the towing away of the vehicle
to the nearest Mercedes-Benz service centre
You may be charged for these services.
Addition to the emergency guide a er auto-
R
matic accident or breakdown detection
(
page 292)
/
In the event of a breakdown or accident, fur-
ther vehicle data is sent which enables optimal
support by the Mercedes-Benz Customer
295
ccident
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