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the emergency call and faster transfer of the
accident data.
Measures for rescue, recovery or towing away
can then be initiated in quickly.
With a Mercedes-Benz emergency call, the
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accident data is only transferred to the public
coordination centre with the approval of the
customer.
In the event of an automatically triggered
emergency call in which there is no voice con-
tact, the accident data is transmitted immedi-
ately to the public emergency call centre.
If the Mercedes-Benz emergency call centre is
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not available, the 112 emergency call is car-
ried out automatically.
Ov Over ervie
view of emerg
w of emergency call syst
ency call systems
Both the Mercedes-Benz emergency call system
as well as the 112 emergency call system (EU
eCall) can help to reduce the time between an
accident and the arrival of emergency services at
the site of the accident. They help locate an acci-
dent site in places that are di cult to access.
Both emergency call systems can initiate an emer-
gency call automatically (
ually (
page 302).
/
Only make emergency calls if you or others are in
need of rescue. Do not make an emergency call in
the event of a breakdown or a similar situation.
Indicator ors in t
Indicat
s in the displays
The following messages appear on the central dis-
play for both emergency call systems:
SOS NOT
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on or the emergency call system is malfunc-
tioning. This does not necessarily indicate
complete failure of the emergency call system.
Emergency calls call still be transmitted.
The display only refers to the vehicle and does
not take account of the availability of mobile
ems
phone networks and the Mercedes-Benz emer-
gency call centre.
The functional readiness of the emergency call
system on the vehicle can be seen when the
SOS NOT READY
vehicle is switched on.
page 301) or man-
/
he displays
READY: the vehicle is not switched
display disappears once the
MBUX multimedia system 301
G: The icon appears in the display during
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an active emergency call.
%
If there is a malfunction of the emergency call
system, the loudspeakers, microphone, airbag
or the SOS button, for example, are faulty.
You can recognise a fault in the emergency
call system by the following displays:
A corresponding message will also appear
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in the driver's display.
The SOS button lights up red continuously.
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T T r r igg
igger ering an aut
ing an automatic emerg
omatic emergency call
ency call
R R eq equir uirements:
ements:
The vehicle is switched on.
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The starter battery is su ciently charged.
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Both the Mercedes-Benz emergency call system
as well as the 112 emergency call system (EU
eCall) automatically initiate an emergency call:
A er activation of the restraint systems such
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as airbags or seat belt tensioners a er an
accident
301
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