Mercedes-Benz EQE Operator's Manual page 332

330 MBUX multimedia system
Press me button 1.
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Making an emergency call
To open the cover of SOS button
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briefly.
Press and hold SOS button 3 for at least one
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second.
If a Mercedes me call is active, an emergency call
can still be triggered. This has priority over all
other active calls.
▌Information about the Mercedes me call using
the me button
A call to the Mercedes-Benz Customer Center has
been initiated via the me button in the overhead
control panel or the multimedia system
( page 329).
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You can access the desired service with the voice
dialog system:
Accident and Breakdown Management
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Mercedes-Benz Customer Center for general
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information about the vehicle
You can find information on the following topics:
Activation of Mercedes me connect
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Operating the vehicle
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2 , press it
Nearest authorized Mercedes-Benz Center
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Other products and services from Mercedes-
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Benz
Data is transferred while connected to the
Mercedes-Benz Customer Center (
▌Calling the Mercedes-Benz customer center
using the multimedia system
Requirements:
Access to a GSM network is available.
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The contract partner's GSM network coverage
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is available in the respective region.
The vehicle must be switched on so that vehi-
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cle data can be transferred automatically.
Multimedia system:
© Phone
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Call Mercedes me
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After confirmation, the multimedia system
sends the required vehicle data. The data
transfer is shown on the central display.
Then, you can select a service and be connected
to a specialist at the Mercedes-Benz customer
page 332).
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center.
▌Calling the Mercedes-Benz customer center
after automatic accident or breakdown detection
Requirements:
The vehicle has detected an accident or break-
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down situation.
The vehicle is stationary.
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The hazard warning lights are switched on.
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This function is not available in all countries.
The vehicle can detect accident or breakdown sit-
uations under certain circumstances.
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connect.