Service And Vehicle Operation - Mercedes-Benz EQE Operator's Manual

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General notes
28
Ordering and activating on-demand feature
Add the desired on-demand feature for the
#
vehicle to the shopping basket in the
Mercedes me Store.
Complete the order.
#
The on-demand feature is activated when
operating the vehicle.
Speeding up activation
Switch the vehicle off and lock it.
#
Unlock the vehicle after about two minutes
#
and switch on the vehicle.
The on-demand feature has been activated.
For some features, a notification also appears
in the vehicle's multimedia system.
If the activation was not successful, repeat the
process.

Service and vehicle operation

Vehicle operation outside the USA or Canada
When you are abroad with your vehicle, observe
the following points:
service points or replacement parts may not
R
be available immediately.
Some Mercedes-Benz models are available in
Europe through our European Delivery Program.
For more information, please consult an author-
ized Mercedes-Benz Service Center, or write to
one of the following addresses:
in the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes-Benz Drive
Sandy Springs, GA 30328
in Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Maintenance
Your customer advisor confirms the service in the
service report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program
offers technical help in the case of a breakdown.
Your calls to the toll-free Roadside Assistance
Hotline are answered by our agents 24 hours a
day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)
You can find further information in the Mercedes-
Benz Roadside Assistance Program brochure
(USA) or the "Roadside Assistance" section in the
Service and Warranty booklet (Canada). You will
find both in the vehicle document wallet.
Change of address or change of ownership
In the event of a change of address, please send
us the "Notification of address change" in the
Service and Guarantee booklet or simply call the

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