Networking And Connectivity Frequently Asked Questions - Pitney Bowes SendPro HVF1 User Manual

Connectivity
Advanced Network Requirements
The SendPro MailCenter system will require a high-speed network connection.
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The SendPro MailCenter system will initiate all communication.
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The SendPro MailCenter system will initiate all communication (via HTTP or HTTPS), so it can
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safely sit behind most corporate firewalls.
The SendPro MailCenter system will communicate to external Web Services via HTTP over
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Port 80.
The SendPro MailCenter system will communicate to PB secure server(s) via HTTPS over port
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443.
The SendPro MailCenter system will use Port 53 for DNS lookup.
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Pitney Bowes requires a minimum network bandwidth of 384 kbps (upstream and downstream)
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to operate, but we recommend 1 Mbit/sec for best performance.
It is recommended that 3G modem devices are not shared across multiple SendPro MailCenter
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systems.
Customer owned web filtering devices or software, as well as SSL packet inspection should be
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disabled for these ports as they can affect performance.
The wired Ethernet port supports 10/100 MBit/sec connections. If using a GigaBit port, please
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enable the ability for it to auto-negotiate down to a 10/100 MBit/sec connection.
If you are unable to connecto to the internet, ask your IT department or internet provider to check the
internet settings before you contact Pitney Bowes. If you need further assistance, please contact us.
Networking and connectivity Frequently Asked
Questions
What OS does this device run?
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What controls are in place to protect this device against network-based malware
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(viruses/worms) threats?
Does it have a firewall?
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Who controls the firewall rules?
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How are the firewall rules configured?
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What is the security patch process?
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What anti-virus controls does SendPro MailCenter use?
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What is the software update process, and how often does this occur?
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What is the network traffic flow to and from the SendPro MailCenter system? What firewall rules
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need to be in place to allow the necessary communication?
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