Checking Connectivity; Service Support - Pitney Bowes DM SERIES AW20905 Configuration Manual

Checking Connectivity

To check connectivity, you may perform a balance inquiry by following the steps below:
DM500 through DM1000
1. Verify the Network Adapter LED is
On or flickering
2. Press the Funds key
3. Choose Get Postage by Phone®
Balance
4. The following should occur in quick
succession
a. Display of Requesting
Balance
b. Display of Processing
c. Display of Actual Balances
5. Press Done to Exit
If an error message is delivered, please review these Set Up instructions again with regards to the meter,
and check the firewall parameter settings before continuing.

Service Support

Service Support on LAN connectivity can be obtained by calling 1.800.522.0020
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DM300c through DM450c
1. Verify the Network Adapter LED is On or flickering
2. Press the Refill Postage key
3. Choose Check PBP Balance
4. The following should occur in quick succession
a. Display of Requesting Balance
b. Display of Processing
c. Display of Actual Balances
5. Press Continue to Exit
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AW20905 Rev. A