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App
No Alerts
Brief Sensor Issue
Don't remove sensor.
Temporary issue.
Wait up to 3 hours.
Help
Sensor Failed
No Alerts
Remove Sensor Now
To remove sensor, peel
off patch from the edge.
Technical alerts can't be turned off, but you can change how your alert notifies you:
App: For each alert, you can choose between Sound, Vibrate, Match Phone
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Settings.
Vibrate: Alerts won't sound but will display and vibrate.
Vibrate Exceptions: Urgent Low and technical alerts act differently; if you don't
acknowledge them, they will add sound. In the app, these alerts include: Urgent
Low, App Bluetooth is Off, App is Closed, App Location is Off, App Stopped: Phone
Storage Full, App Stopped Working, Phone Bluetooth is Off, Phone Location is Off,
Replace Sensor Now, Sensor Failed
If you use a Quiet Mode (Vibrate), it affects all alerts, including technical Alerts.
Receiver: Vibrate Only
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Vibrate Only Exceptions: Urgent Low and technical alerts act differently; if you
don't acknowledge them, they will add sound. In the receiver, these alerts include:
Urgent Low, Replace Sensor Now, Sensor Failed, Set Date/Time, System Check,
Very Low Battery, Weak Charger.
5 • Alerts |
Dexcom G7 User Guide
Receiver
Brief Sensor Issue
Don't remove sensor.
Temporary issue.
Wait up to 3 hours.
Sensor Failed
Remove sensor now.
No readings or alerts until
you start a new sensor.
What it means
Brief Sensor Issue alert
Alerts you when the sensor can't read your
glucose right now.
Technical alerts
Alerts you when you're not getting sensor
readings. They include Sensor Failed,
Replace Sensor Now, and similar alerts.
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Need help?
Do you have a question about the G7 and is the answer not in the manual?
Questions and answers
Dexcom G7 continues to show readings 50 or 60 points higher than when I stick my finger and use the supplied recorder. Why?
The Dexcom G7 may show readings 50 or 60 points higher than fingerstick measurements due to several reasons:
1. Sensor's First Day: Newly inserted sensors may show larger differences, which usually decrease over the first 24 hours.
2. Pressure on Sensor: If something is pressing on the sensor (e.g., lying on it), it can affect readings. Removing the pressure can help.
3. Rapid Glucose Changes: Blood glucose changes before interstitial fluid glucose, so fast changes can cause differences between meter and sensor readings.
4. Fingerstick Issues: Inaccurate fingerstick readings can occur if hands are not washed properly or test strips are expired or used incorrectly.
These factors can cause temporary differences between Dexcom G7 and fingerstick readings.
This answer is automatically generated
How high does the Dexcom 7 reciever go?