Dexcom G7 User Manual page 110

Issue
Searching for sensor: Pairing is taking longer than expected. (Help screen shown
here.)
Searching...
Searching for sensor
Pairing usually takes less than 5 minutes.
Troubleshooting tips:
Keep phone close
Insert sensor to pair
App
Check pairing code
Move away from others wearing
sensors
Cancel Search
Edit Pairing Code
Solution
If you get this alert, go to its Help screen for more information.
Pairing usually takes less than 5 minutes for the app and less than 10 minutes for the
receiver.
If it takes longer, use these troubleshooting tips.
Keep display device close
l
App: Always keep phone within 20 feet of sensor.
Receiver: For pairing, keep receiver within 3 feet of sensor.
Insert sensor to pair: Make sure your sensor is inserted. If it isn't, insert sensor
l
now.
Check pairing code: Check that pairing code you entered is the pairing code on
l
the applicator. If it isn't, edit pairing code.
11 • Troubleshooting |
Done
Dexcom G7 User Guide
Searching for Sensor
Troubleshooting tips:
Keep receiver close
Move your receiver within
Receiver 3 feet of your sensor.
Insert sensor to pair
Make sure your sensor is
inserted.
Check pairing code
You entered the pairing code
103