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Follow status and settings
Status
Followers can see if the Sharer turns off Share, removes them, or if sharing stops for
any other reason.
In the Follow app on the Follower's smart device, tap the blue help icon next to the
Sharer's name for more information about the Sharer's status.
Follow
Active
?
- - -
Jake
Disconnected
?
- - -
Jane
There are times when the Follow app information may be out of sync with the Sharer's
G7 information. Because of the delay, Sharers should always treat using the primary
G7 app, not the Follow app.
Smartphones for Follow app
For a list of compatible devices, go to dexcom.com/compatibility.
Apple Watches for Follow app
Using their Apple Watch, Followers can get their list of Sharers, each one's glucose
information and notifications, exactly as it shows on the Followers' phones. There's
even a complication for the watch face.
To install the Follow app on the Apple Watch, use the Watch app on the iPhone. See
watch instructions for details about installing apps.
Use Follow on the phone to change settings.
7 • App Connections |
For example:
Active with ---: The Follower should ask the
l
Sharer to check their Dexcom G7 app
mg/dL
Disconnected: Sharer turned off Share
l
Not Sharing: Sharer stopped sharing with the
l
mg/dL
Follower
Removed by Sharer: Sharer deletes the Follower
l
Dexcom G7 User Guide
79
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Need help?
Do you have a question about the G7 and is the answer not in the manual?
Questions and answers
Dexcom G7 continues to show readings 50 or 60 points higher than when I stick my finger and use the supplied recorder. Why?
The Dexcom G7 may show readings 50 or 60 points higher than fingerstick measurements due to several reasons:
1. Sensor's First Day: Newly inserted sensors may show larger differences, which usually decrease over the first 24 hours.
2. Pressure on Sensor: If something is pressing on the sensor (e.g., lying on it), it can affect readings. Removing the pressure can help.
3. Rapid Glucose Changes: Blood glucose changes before interstitial fluid glucose, so fast changes can cause differences between meter and sensor readings.
4. Fingerstick Issues: Inaccurate fingerstick readings can occur if hands are not washed properly or test strips are expired or used incorrectly.
These factors can cause temporary differences between Dexcom G7 and fingerstick readings.
This answer is automatically generated
How high does the Dexcom 7 reciever go?