System Alerts; Signal Loss Alert; Brief Sensor Issue Alert; Technical Alerts - Dexcom ONE+ User Manual

System alerts

System alerts let you know if the system isn't working as planned. When possible, the alert lets you know how to fix it. Three of
these alerts are shown next.
App
No alerts
Signal Loss
Always keep phone within
6 meters of sensor.
Wait up to 30 minutes.
Help
No alerts
Brief Sensor Issue
Don't remove sensor.
Temporary issue.
Wait up to 3 hours.
Help
Sensor failed
No alerts
Remove sensor now
To remove sensor, peel
off patch from the edge.
For a list of System and Technical alerts, go to the Glossary in the
Receiver
Signal Loss
Always keep receiver
within 6 meters of sensor.
Wait up to 30 minutes.
Brief Sensor Issue
Don't remove sensor.
Temporary issue.
Wait up to 3 hours.
Sensor failed
Remove sensor now.
No readings or alerts until
you start a new sensor.
6 • Alerts | Dexcom ONE+ User Guide
What it means

Signal Loss alert

Alerts you when the display device temporarily stops getting
sensor readings because there's an issue with the
connection.

Brief Sensor Issue alert

Alerts you when the sensor can't read your glucose right
now.

Technical alerts

Alerts you when you're not getting sensor readings. They
include Sensor Failed, Replace Sensor Now, and similar
alerts.
Safety information chapter.
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