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Talk-a-Phone WEBS-PA-1 Configuration And Operation Manual

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Configuration and Operation
Manual
WEBS-PA-1
Version 1.1
Talk-A-Phone Co.
7530 North Natchez Avenue
Niles, Illinois 60714-3804
Phone: (773) 539-1100 Fax: (773) 539-1241
Email:
info@talkaphone.com
Web:
http://www.talkaphone.com
All Specifications and other information are subject to change without notice. © 2012 Talk-A-Phone Co. All rights reserved.

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  • Page 1 WEBS-PA-1 Version 1.1 Talk-A-Phone Co. 7530 North Natchez Avenue Niles, Illinois 60714-3804 Phone: (773) 539-1100 Fax: (773) 539-1241 Email: info@talkaphone.com Web: http://www.talkaphone.com All Specifications and other information are subject to change without notice. © 2012 Talk-A-Phone Co. All rights reserved.
  • Page 2 This page is intentionally left blank Talk-A-Phone Co.

  • Page 3: Table Of Contents

    Intended Audience ........................7 Objective ..........................7 Typographic Conventions ....................... 7 Related Documents ........................ 8 Support/Help Desk ........................9 Overview of the WEBS-PA-1...................... 10 Physical Description ......................10 2.1.1 Front & Side View ......................10 2.1.2 Internal View ......................... 11 Getting Started ..........................
  • Page 4 Paging Operation ........................36 Rebooting the Communications Module ................36 Factory Settings ........................37 Appendix A: Troubleshooting & Maintenance ................38 Appendix B: Frequently Asked Questions ..................39 Appendix C: Sample Serial Configuration File ................40 Talk-A-Phone Co.
  • Page 5 File Transfer Protocol Graphical User Interface G.711 is codec also known as Pulse Code Modulation (PCM). It is the ITU-T G.711 international standard for encoding telephone audio on a 64 kbps channel. G.723 G.723 is an ITU-T standard speech codec. Talk-A-Phone Co.
  • Page 6 Quality of Service is of particular concern for the continuous transmission of high-bandwidth video and multimedia information. Session Initiation Protocol is a signaling protocol, widely used for setting up and tearing down multimedia communication sessions over network. Telecommunications Industry Association Underwriters Laboratories VoIP Voice over Internet Protocol Talk-A-Phone Co.

  • Page 7: Introduction

    1.3 Objective This manual provides the required steps to configure and register the WEBS-PA-1 Communications Module with a WEBS Contact® Server. It guides an administrator through the configuration of the Communications Module via the Web GUI interface. Configuring other VoIP network elements is beyond the scope of this document.

  • Page 8: Related Documents

    The protocol name can be omitted when telling someone to connect. User input Usually title caps; bold Enter Password 1.5 Related Documents WEBS-PA-1 Quick Installation Guide, version 1.0 WEBS Contact ® User Manual, version 1.3.4 Talk-A-Phone Co.

  • Page 9: Support/Help Desk

    Introduction 1.6 Support/Help Desk Contact your distributor or call Talk-A-Phone Technical Support for additional information. Contact information for Talk-A-Phone Co. is: Address: Talk-A-Phone Co. 7530 North Natchez Ave. Niles, IL 60714 Telephone: (773) 539-1100 Fax: (773) 539-1241 E-mail: info@talkaphone.com Web: www.talkaphone.com...

  • Page 10: Overview Of The Webs-Pa-1

    Overview of the WEBS-PA-1 2 Overview of the WEBS-PA-1 ® The WEBS-PA-1 is an indoor area paging unit that allos for IP based paging in a WEBS system, which can include other WEBS®-enabled mounts (Models WEBS-MT/R, WEBS-PM, WEBS-WM, WEBS-CM-2). The WEBS-PA-1 receives IP pages from a Paging Command Unit on a Local Area Network with a single subnet or from Zone Command Units on LANs with multiple subnets.

  • Page 11: Internal View

    Figure 2 Internal Printed Circuit Board (PCB) view showing various connectors Connectors Description RESET BUTTON Reset button is a small push button to reset the WEBS-PA-1. EARTH GROUND Earth ground connector should be used to connect CONNECTOR appropriate grounding, based on your mount.
  • Page 12 POWER SUPPLY Local power (12VDC, 24V AC/DC). INPUT For selection of power supply between 12VDC and 24V AC/DC (Refer to 1.5 Related Documents: WEBS-PA-1 Quick Installation Guide, version 1.0 NOTE: Dedicated line regulated power supply required. LINE LEVEL AUDIO INTERFACE 3.5mm audio jack to connect to an external amplifier.

  • Page 13: Getting Started

    (network dependent). If the network requires static IP addresses, an available static IP address should be assigned by the Network Administrator. Power up the WEBS-PA-1 by connecting a 12V DC or 24V AC/DC power supply to the Power Supply Input (Refer to 1.5 Related Documents: WEBS-PA-1 Quick Installation Guide, version 1.0 or by connecting to a PoE Layer 2 switch by connecting via the Primary Ethernet Port (WAN).
  • Page 14 To setup the WEBS-PA-1 for a Static IP (Manual Configuration), select the Static IP/Manual (Refer to 4.4.1 IP Settings) option, and change the IP Address, Subnet Mask, and Gateway according to the network where the WEBS-PA-1 is being deployed. Press Apply to save the settings.

  • Page 15: Using The Web Gui

    Figure 3 Using Web GUI The Web GUI layout is divided into four sections: Header: The Header section displays Talk-A-Phone Logo and product title “Communications Module”. The right side of the header has the Refresh, Help, and Logout buttons. The Refresh button is used to reload the content section.
  • Page 16 All the fields (text boxes/dropdown) display allowed field ranges. Footer: The Footer section displays the Talk-A-Phone copyright statement. To update the WEBS-PA-1 configuration, the user must press the Apply button. After clicking Apply the status will be displayed in the “Status” section of the Content section (3b).

  • Page 17: Web Application Menu

    4.2 Web Application Menu This section provides a preview of the WEBS-PA-1’s Web Menu hierarchy/organization. Figure 4 Application Menu Talk-A-Phone Co.

  • Page 18: Home

    Using the Web GUI 4.3 Home The Home page displays WEBS-PA-1 information and contact information for Talk-A-Phone. Login → Home Figure 5 Home Field Name Description This indicates the type of device. For example, Device Mode 0BS indicates a device having 0 buttons and a speaker.

  • Page 19: Network

    Enter network details IP Address, Subnet Mask, Default Gateway of your network for Static IP - Manual Configuration. Enter DNS Server to resolve domain name. Enter Hostname. Use unique identifier for each device on the network. Click Apply to save settings. Talk-A-Phone Co.

  • Page 20: Voip

    Using the Web GUI 4.5 VoIP 4.5.1 Paging Settings The WEBS-PA-1 Communications Module is used as a paging device by a WEBS Contact ® Server. The page can be outputted through the line level output. Login → VoIP → Paging Settings...

  • Page 21: Authentication

    Using the Web GUI 4.6 Authentication The Authentication page allows the administrator to change the user credentials used to access the WEBS-PA-1 Communications Module through the Web interface. Login → Authentication Figure 8 Authentication To configure the authentication details: Enter the user credentials to access the Web interface: •...

  • Page 22: Maintainance

    4.7 Maintainance 4.7.1 Device State The Device State page displays the current state of the devices attached to the WEBS-PA-1 Communications Module. If the status indicator is green the device is active, otherwise grey indicates that the device is inactive.

  • Page 23: Statistics

    PC. Click Apply to save settings. Note: To clear statistics, check the checkbox next to “Clear statistics” and click Apply. Executing the “Clear statistics” option will erase all of the selected statistics from the Communications Module. Talk-A-Phone Co.
  • Page 24 Displays the status of the call/page (i.e. whether the call/page was Status completed successfully or not). The interface on the phone which initiated the call. The valid entries are: Button #1/Button #2/Button #3/Button #4 Originator AuxIn #1/AuxIn #2/AuxIn #3 Keypad Talk-A-Phone Co.
  • Page 25 Call Logs Fields Description mm:dd:yyyy hh:mm:ss Date The date and time for an Auxiliary activation/deactivation. Aux Type Aux Input 1/2/3 or Aux Output 1/2/3 Displays the status of an Aux Input or Aux Aux State Output (Activated/Deactivated). Aux Logs Talk-A-Phone Co.

  • Page 26: Logging

    Note To download and save the log file on the computer, click the Download link. Note A maximum of 500 KB of logging data can be collected. On exceeding this limit, the older 250 KB of logging data are purged from the log file. Talk-A-Phone Co.

  • Page 27: Date And Time

    Login → Maintenance → Date & Time Figure 12 Date and Time Setting To set the date and time: Enter the Date in MM/DD/YYYY format. Enter the Time in HH:MM:SS in 24 hour format. Click Apply to save settings. Talk-A-Phone Co.

  • Page 28: Ping And Traceroute

    Login → Maintenance → Ping and Traceroute Figure 13 Ping and Traceroute To ping or traceroute: Enter an IP Address. Select Ping or Traceroute. Click Apply. The status bar indicates the command executed. The Results section displays the results of the executed command. Talk-A-Phone Co.

  • Page 29: Firmware Upgrade

    FTP root directory. For example, /tftpboot/EVP_images/EVP_1_0_0_0). Consult the Administrator for FTP/HTTP settings. Select the Upgrade check box. Click Apply. One of the following progress messages is displayed: The maximum number of characters in username is 30. The maximum number of characters in password is 30. Talk-A-Phone Co.
  • Page 30 1-2 min to complete. • Firmware upgrade done. Going to reboot...: The firmware upgrade is complete and a reboot has been initiated. After approximately one minute, the Communications Module will be accessible once again. Talk-A-Phone Co.

  • Page 31: Smtp Server Configuration

    The SMTP Server Configuration page is used to configure the mail settings for email notifications. Login → Maintenance → SMTP Server Configuration Figure 15 SMTP Server Configuration To setup SMTP: Check the Enable SMTP check box. Enter the SMTP Address and Port where emails should be sent. Click Apply to save settings. Talk-A-Phone Co.

  • Page 32: Email Notification Profiles

    Check the Notification Profile Number you wish to modify. A total of 3 profiles are available. Check the box for each Notification Event that should trigger an email notification being sent. Enter the Email Addresses that the email notification should be sent to. Click Apply to save settings. Talk-A-Phone Co.

  • Page 33: Reset To Defaults

    To reset to defaults: Select Network IP Address, if the IP address of the Communications Module needs to be retained. If this option is not selected the IP address of the WEBS-PA-1 will default to 192.168.1.10. Select Username and Password if the Web Interface credentials need to be retained. If the option is not selected the username will default to admin and the password will default to admin@123.

  • Page 34: Using The Serial Port

    View and edit the flash contents. Configure mandatory parameters of the WEBS-PA-1. To use the WEBS-PA-1 using a serial port: Connect a null modem serial cable from the serial port on the Communications Module to an available COM port on the PC.

  • Page 35: Webs Contact

    Server. Configuring and ® using WEBS Contact is beyond the scope of this document. For further information on managing a ® WEBS-PA-1 Communications Module using a WEBS Contact Server, please refer to Related ® Documents: WEBS Contact User Manual, version 1..

  • Page 36: Operations

    Server and output the paging through the line level output. The Communications Module must be ® registered with the WEBS Contact Server in order to receive incoming pages. 7.3 Rebooting the Communications Module The WEBS-PA-1 can be rebooted using the Reset button (Refer to 2.1.2 Talk-A-Phone Co.

  • Page 37: Factory Settings

    Internal View: RESET BUTTON) on the WEBS-PA-1. Pressing the Reset button once will reboot the WEBS-PA-1. 7.4 Factory Settings The Communications Module can be reset to factory settings using the Reset button (Refer to 2.1.2: RESET BUTTON). Press and hold the Reset button for 10 seconds. The Communications Module will reboot with factory default settings.

  • Page 38: Appendix A: Troubleshooting & Maintenance

    Possible Causes & Corrective measures Unable to access the The IP address being used in the Web browser is incorrect. Communications Connect the serial console and check the WEBS-PA-1’s IP Module’s Web GUI address. IP address of the Communications Module is conflicting with another network device.

  • Page 39: Appendix B: Frequently Asked Questions

    Reference source not found. Error! Reference source not found.. Note It is not recommended to use the deregister option as it deregisters the Communications Module with the WEBS Contact® Server. The Communications Module will stop sending events to WEBS Contact® Server. Talk-A-Phone Co.

  • Page 40: Appendix C: Sample Serial Configuration File

    Appendix C: Sample Serial Configuration File +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++ This Configuration File is a sample configuration file, which has all the ++ default and allowed values for configurable attributes. ++ Admin/Programmer can modify the values as per permissible value/range for ++ defined parameters as described in comments given for each parameter. ++ Version - 1.0.0.0 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++...
  • Page 41 JitterBuffer = 0 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++ Field name : LineLevelOutputGain ++ Description : Line level output gain to be used during Recording or Amplifying. ++ Valid values : 1 to 20, Default value is 16 ++ Note : None +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Talk-A-Phone Co.
  • Page 42 ++ Description : Key to be pressed by Remote party for answering the call. ++ Valid values : 0-9, *, #, disable (default value) ++ Note : Only applicable for Outbound Round Robin calls. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ KeyToAnswer = disable Talk-A-Phone Co.
  • Page 43 : 5 - 20 seconds, in increment of 1 sec Default value is 5 secs ++ Note : None +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ TimerInterDigitLocal = 5 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++ Field name : TimerInterDigitRemote ++ Description : Remote Inter digit timer, used during Remote DTMF Talk-A-Phone Co.
  • Page 44 : 10 - 360 seconds, in increments of 1 second. Default value is 30 seconds ++ Note : None +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ HangupOnSilence = 1 TimerHangupOnSilence = 30 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++ Field name : PagingOut ++ Description : Output device for Paging messages. Talk-A-Phone Co.
  • Page 45 : SIPRegistrarUserName ++ Field name : SIPRegistrarUserPassword ++ Description : Optional parameters, required when using authenticating Registrar. ++ Valid values : 30 chars long, a-z,A-Z,*,0-9,.,- , No spaces allowed ++ Note : Only used when using authenticating Registrar. Talk-A-Phone Co.
  • Page 46 List 7 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++ NumberList1CN1 = ++ NumberList1CN2 = ++ NumberList1CN3 = ++ NumberList1CN4 = ++ NumberList1CN5 = ++ NumberList1CN6 = ++ NumberList2CN1 = ++ NumberList2CN2 = ++ NumberList2CN3 = ++ NumberList2CN4 = ++ NumberList2CN5 = ++ NumberList2CN6 = Talk-A-Phone Co.
  • Page 47 : Required when Button programmed as AutoDial. ++ Valid values : Button2CallPriority : 2 - 10 , 2 (default value) Button2CallNetworkPriority: 1 - 63. 46 (Default value) ++ Note : This field is only valid for phones having more than 1 Talk-A-Phone Co.
  • Page 48 AuxOp1ActOnBut1Call = 0 (Default value) ++ Note : Admin can similarly program values for AuxOutput 2 and 3 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ AuxOp1ActOnBut1Call = 0 AuxOp1ActOnBut2Call = 0 AuxOp2ActOnBut1Call = 0 AuxOp2ActOnBut2Call = 0 AuxOp3ActOnBut1Call = 0 AuxOp3ActOnBut2Call = 0 Talk-A-Phone Co.
  • Page 49 Max 4 chars containing 0-9, * and #. Default values are *11*, *12*, *13* correspondingly AuxOp1ActOnRemoteKeyCode = *11* (Default value) AuxOp2ActOnRemoteKeyCode = *12* (Default value) AuxOp3ActOnRemoteKeyCode = *13* (Default value) ++ Note : None +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ AuxOp1ActOnRemoteKeyCode = *11* Talk-A-Phone Co.
  • Page 50 : Disable, Max 8 chars containing 0-9, * and #. AuxOp1DeActOnLocalKeyCode = Disable (Default value) AuxOp2DeActOnLocalKeyCode = Disable (Default value) AuxOp3DeActOnLocalKeyCode = Disable (Default value) ++ Note : None +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ AuxOp1DeActOnLocalKeyCode = Disable AuxOp2DeActOnLocalKeyCode = Disable AuxOp3DeActOnLocalKeyCode = Disable Talk-A-Phone Co.
  • Page 51 : Admin can similarly program values for AuxOutput 2 and 3 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ AuxOp1DeActOnAuxIn1Act = 0 AuxOp1DeActOnAuxIn2Act = 0 AuxOp1DeActOnAuxIn3Act = 0 AuxOp1DeActOnAuxIn1DeAct = 0 AuxOp1DeActOnAuxIn2DeAct = 0 AuxOp1DeActOnAuxIn3DeAct = 0 AuxOp2DeActOnAuxIn1Act = 0 AuxOp2DeActOnAuxIn2Act = 0 AuxOp2DeActOnAuxIn3Act = 0 AuxOp2DeActOnAuxIn1DeAct = 0 AuxOp2DeActOnAuxIn2DeAct = 0 AuxOp2DeActOnAuxIn3DeAct = 0 Talk-A-Phone Co.
  • Page 52 : Disable, Combination of 0-9,*,# with maximum of 4 characters Disable - Disable the field *12# - can be used to either start or stop VM #1 play to user when dialed from the remote side. VM1PlayOnRemoteKeyCode = Disable(Default value) Talk-A-Phone Co.
  • Page 53 1- Enable, the VM play in loop VM1PlayToUserInLoop = 0 (Default value) ++ Note : Admin can similarly program values for VM #2 to VM #5 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ VM1PlayToUserInLoop = 0 VM2PlayToUserInLoop = 0 VM3PlayToUserInLoop = 0 VM4PlayToUserInLoop = 0 VM5PlayToUserInLoop = 0 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Talk-A-Phone Co.
  • Page 54 : 0 - 1 0- Disable, the VM play in loop 1- Enable, the VM play in loop VM1PlayToGuardInLoop = 0 (Default value) ++ Note : Admin can similarly program values for VM #2 to VM #5 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ VM1PlayToGuardInLoop = 0 Talk-A-Phone Co.
  • Page 55 ++ Description : Admin can configure key sequence to switch off when remote Admin enters specific key sequence. ++ Valid values : Max 8 chars containing 0-9, * and #. Default is *97* ++ Note : None +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Talk-A-Phone Co.
  • Page 56 DNSServerIP - The DNS Server IP Address - optional Example: NetworkMode = 3 IPAddress = 192.168.1.10 (Default) Netmask = 255.255.255.0 (Default) Gateway = 192.168.1.1 (Default) DNSServerIP = (Default blank) ++ Note : NetworkMode = 3 (Static) should not applied in bulk update. Talk-A-Phone Co.
  • Page 57 - For SIP Module g. TimerLogLevel - For Timer Module ++ Valid values - Error - Error + Warning (Default value) - Error + Warning + Info 15 - Error + Warning + Info + Debug += Note : None +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Talk-A-Phone Co.
  • Page 58 Appendix C: Sample Serial Configuration File AudioLogLevel CallControlLogLevel CommandModLogLevel DevCtrlLogLevel H323LogLevel SIPLogLevel TimerLogLevel +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++ End Of the File +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Note The lines proceeding with “+” sign are considered as comments in the configdbfile.txt file. Talk-A-Phone Co.
  • Page 59 Index Configuration, 15 Logging, 26 Enable authentication, 21 Overview of the WEBS-PA-1, 10 Getting Started, 13 Using serial port, 32 Introduction, 7 Talk-A-Phone Co.
  • Page 60 Back Cover Issued July 25, 2011...

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