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Dangerous Goods
Some materials are corrosive/oxidizing reagents specified
by DOT and IATA and may require special marks and
handling. In addition, the material is forbidden to mix with
other products. The freighter may incur additional freight
charges
for
handling/transporting
Additional freight fees will be charged according to the
conditions of FOB. Notify the manufacturer of the shipping
instructions for these dangerous goods to reduce the
relevant freight charges.
Replenishment Fee
Permission must be obtained before returning brand- new
goods and excess inventory. Under the condition of no
reordering, if any goods are approved for return due to
ordering errors and receive corresponding refund, a
replenishment fee of 25% of the product price shall be
charged. The 25% replenishment fee for international
customers will be paid according to the international price.
Only brand-new (in the box) goods can be returned within
30 days after the manufacturer's delivery. Used goods, 9
kinds of digital parts and discontinued items are not
refundable.
Missing Shipment
The manufacturer must be informed of any goods or
document discrepancy within 30 days of receiving the
invoice. All confirmed claims for missing shipment will be
settled by refund notices or new orders. Any claim for
discrepancy in shipment made after 30 days since the
date of invoice will not be accepted and the manufacturer
will not provide any refund.
Force Majeure
The manufacturer shall not be liable for any failure or
delay in fulfilling orders due to fire, flood, strike or other
labor difficulties, natural disasters, acts of government
authorities or buyers, riots, bans, shortage of fuel or
energy, transportation accidents or delays, inability to
obtain required labor, materials or manufacturer's
facilities from general sources, or reasons beyond the
manufacturer ' s control. In case of delay in fulfilling orders
8030cX Silica Analyzer
due to any of the above reasons, the order delivery date or
fulfillment completion time shall be reasonably extended
for a period to cope with the impact of the delay.
Warranty
According to the operation restriction and maintenance
these
materials.
procedures given in the User Guidelines, Thermo
Scientific Orion process products are guaranteed to be
free from material and process defects within 12 months
since the date of installation or 18 months after delivery,
whichever is earlier, when used under normal operating
conditions or under the condition without the occurrence of
any accident, change, misuse or abuse. This warranty is
based on the premise that the consumables (all solutions)
are stored in non-corrosive air at temperatures between
5 ° C and 45 ° C (41 ° F and 113 ° F) and within the storage life
printed on the product.
In case of the occurrence of failure during the warranty
period, the manufacturer or the authorized distributor
selected by the manufacturer will repair or replace the
unqualified product according to the above warranty terms
or refund the purchase price of the product.
The warranty mentioned above is the only warranty
certificate of Thermo Fisher Scientific Inc. for the product.
All other forms of warranties, whether statutory, express or
implied (including but not limited to implied warranty of
product performance), or for other purposes and all
warranties arising from trading habits or business practices,
are not recognized by the company. The only solution
enjoyed by the buyer is to repair or replace unqualified
parts or refund the purchase price of the product. However,
the manufacturer (including its contractors and suppliers)
shall not be liable to the buyer or any person for special
indirect, accidental or corresponding losses, regardless of
the requirements in the contracts, torts (including
negligence) or requirements arising from the supplied
product.
Process products used in foreign nuclear facilities shall
conform to the manufacturer's nuclear terms and
conditions. If there is no copy of the nuclear terms and
conditions, please contact the manufacturer.
Customer Service Chapter 8 | 51
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