Table of Contents
Advertisement
Solving Problems
Cannot Make Calls on the Connected Telephone
The phone cable is not connected correctly.
Solutions
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial
tone through the receiver, connect the phone cable correctly.
Answering Machine Cannot Answer Voice Calls
The printer's Rings to Answer setting is set to less than the number of rings for your
answering machine.
Solutions
Select Slow(9,600bps) in Settings > General Settings > Fax Settings > Basic Settings > Rings to
Answer, and then set to a number higher than the number of rings for your answering machine.
A Lot of Junk Faxes Have Been Received
The printer's feature to block junk faxes has not been set up.
Solutions
Make Rejection Fax settings in Settings > General Settings > Fax Settings > Basic Settings.
"Making Settings for Blocking Junk Faxes" on page 536
A Message is Displayed on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem. If a message is displayed when you cannot scan to the shared folder from the control panel, see
the related information below.
Error Messages
Printer error. Turn the power off and on again.
For details, see your documentation.
Printer error. For details, see your
documentation.
Cannot print because XX is out of order. You can
print from another cassette.
>
A Message is Displayed on the LCD Screen
Solutions
Remove any paper in the printer and disconnect any optional items. If
the error message is still displayed after turning the power off and on
again, note the error code then contact Epson support.
The printer may be damaged. Contact Epson support or an authorized
Epson service provider to request repairs. However, non-printing
features such as scanning may be available.
Turn the power off and on again, and then reinsert the paper cassette. If
the error message is still displayed, contact Epson support or an
authorized Epson service provider to request repairs.
283
Advertisement
Table of Contents
