Changing the Eco Settings ......................34 Changing the Sleep Timer Settings ....................35 Changing the Power Off Timer Settings ..................36 Epson Connect Solutions for Smartphones, Tablets, and More ............37 Using Epson Email Print ....................... 38 Using the Epson iPrint Mobile App ....................38 Using Epson Remote Print ......................
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Connecting to a New Wi-Fi Router ....................55 Disabling Wi-Fi Features ....................... 56 Enabling Epson Universal Print Driver (PCL) or PostScript Printing............ 57 Installing the Epson Universal Print Driver - Windows ............... 57 Installing the PostScript (PS3) Printer Software - Windows ............... 61 Installing the PostScript (PS3) Printer Software - OS X..............
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Selecting Default Paper Settings - Administrator................82 Selecting the Default Printer Settings .................... 83 Paper Source Settings Options....................84 Setting the Universal Print Settings ....................84 Universal Print Settings Options ....................86 Installing and Enabling the Optional Second Paper Cassette ............86 Installing the Optional Second Paper Cassette ................
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Adding and Assigning Scan Jobs.................... 163 Starting a Scan with Document Capture Pro or Document Capture ..........164 Starting a Scan Using the Epson Scan Icon ................167 Starting a Scan from a Scanning Program................... 169 Selecting Epson Scan Settings ......................171 Scan Modes..........................
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Faxing............................... 204 Connecting a Telephone or Answering Machine ................204 Setting Up Fax Features ........................207 Setting Up Basic Fax Features ....................208 Selecting Your Country or Region................... 208 Selecting the Date and Time....................209 Using the Fax Setup Wizard ....................211 Selecting the Line Type......................
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Checking Cartridge Status on the LCD Screen................274 Checking Cartridge and Maintenance Box Status with Windows ..........275 Checking Cartridge and Maintenance Box Status with OS X............278 Purchase Epson Ink Cartridges and Maintenance Box ..............279 Ink Cartridge and Maintenance Box Part Numbers..............279...
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Removing and Installing the Ink Cartridge..................279 Replacing the Maintenance Box....................... 284 Adjusting Print Quality..........................287 Print Head Maintenance........................287 Print Head Nozzle Check......................287 Checking the Nozzles Using the Product Control Panel ............288 Checking the Nozzles Using a Computer Utility ..............290 Print Head Cleaning ........................
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White or Dark Lines in Printout ....................340 Blurry or Smeared Printout ......................341 Faint Printout or Printout Has Gaps ..................... 342 Grainy Printout..........................343 Solving Scanning Problems ......................344 Scanning Software Does Not Operate Correctly ................. 344 Cannot Start Epson Scan ......................345...
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Scanning to a Network Folder or FTP is Slow................346 Solving Scanned Image Quality Problems ..................346 Image Consists of a Few Dots Only..................... 347 Line of Dots Appears in All Scanned Images................347 Straight Lines in an Image Appear Crooked ................347 Image is Distorted or Blurry ......................
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Telephone Equipment Safety Instructions ................... 386 FCC Compliance Statement......................387 Trademarks ............................389 Copyright Notice..........................390 libTIFF Software Acknowledgment....................390 A Note Concerning Responsible Use of Copyrighted Materials........... 391 Default Delay Times for Power Management for Epson Products ..........391 Copyright Attribution ........................391...
See these sections to learn about the basic features of your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.
Control Panel Buttons and Lights power button and light home button Interrupt button Reset button Stop button The LCD screen back button The Status button and lights The numeric keypad The C clear button B&W button Color button Status Icon Information Status Button Information Parent topic: Using the Control Panel...
Status Icon Information Your product may display status icons on the LCD screen for certain product status conditions. Press to view or change the current network settings. Icons Description Displays additional information or instructions, such as on loading paper or placing a document.
Icons Description No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection has been established. The number of bars indicates the connection's signal strength. An Ad hoc connection has been established. A Wi-Fi Direct mode connection has been established.
Function Description Job History Displays the job history and any error codes for failed jobs in the history. Job Storage Select Inbox to display received faxes stored in the product's history. Confidential Job Displays jobs that require a password to print. Parent topic: Control Panel Buttons and Lights Setting a Password and Locking the Control Panel...
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9. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen...
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select • To change the case of letters, select • To delete the previous character, select • To enter numbers or symbols, select •...
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You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save, and select Save.
You see a screen like this: 6. Use the displayed keyboard to enter a name for the preset and press 7. Select Save. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset from the list.
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: This setting can be locked by an administrator.
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select Sound. 6. Select Button Press. 7. Press to decrease or to increase the sound. 8. Select OK. Note: You can also adjust the Sound Type and the sound level for various product functions. Parent topic: Using the Control Panel Adjusting the Screen Brightness...
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select LCD Brightness. 6. Adjust the screen brightness by selecting a brightness level or by pressing the left and right arrow buttons. 7.
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Operation Time Out. 6. Select Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Top Product Parts - Inside Product Parts - Back...
Product Parts - Top ADF cover Automatic Document Feeder (ADF) Edge guide ADF input tray ADF output tray Paper cassette 1 Optional paper cassette unit Optional paper cassette cover Optional paper cassette 2...
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Edge guides Paper stopper Output tray extension Output tray Edge guides Rear paper feed slot Feeder guard...
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Document cover Scanner glass Control panel USB Type A port for external devices Parent topic: Product Parts Locations...
Rear cover AC inlet Parent topic: Product Parts Locations Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at (U.S. downloads Canadian downloads).
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
You see a screen like this: 3. Select On. 4. Select Configure. 5. Change any settings as necessary. 6. Select OK to exit. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator.
You see a screen like this: 6. Do one of the following: • Press the – or + icons to reduce or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, then press 7.
• Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
3. Connect your computer or your Apple or Android device to the same wireless network as your Epson product. 4. Enter your product's IP address into the address bar of a web browser. 5. Select the Google Cloud Print Services option.
You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
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4. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this guide. 5.
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8. Confirm the displayed network settings and select OK to save them. Note: If you need to change a setting, press the back button. 9. If you want to print a network setup report, press the B&W button. (Otherwise, select Done.) 10.
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device Your product automatically selects one of these modes to communicate with your computer or device:...
Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2.
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7. Enter your Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press to move the cursor. • Press to change the case of letters. • Press to delete the previous character. •...
9. Scroll down to view the SSID (Wi-Fi network name) and password. 10. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 11. Press the home button to return to the Home screen. You see either an AP or Direct connection symbol on the LCD screen and should be able to print directly to your product from your computer or device.
You see a screen like this: 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button. If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is lit as shown.
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2. Select Setup. You see a screen like this: 3. Select Network Status. 4. Select Wi-Fi/Network Status. You see a screen like this: Note: If you are connected to a wireless network, the signal strength is also displayed. 5. Select Print. 6.
Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features Parent topic:...
3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.
Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. Installing the Epson Universal Print Driver - Windows...
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3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
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After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
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6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
7. If necessary, enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Related topics Printing with the PostScript (PS3) Printer Software - OS X Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
7. When you are finished, press the home button. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing. PDL Print Configuration...
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PDL Print Configuration Available Description option settings Ink Save Mode On/Off Saves ink by reducing print density. Print Order Last Page on Starts printing from the first page of a file. First Page on Starts printing from the last page of a file. Number of Copies 1 to 999 Selects the number of copies to print.
PDL Print Configuration Available Description option settings Form 5 to 128 lines Sets the number of lines for the selected paper size and orientation. Changes the line spacing (VMI) stored in the printer. Later changes in page size or orientation cause changes in the Form value based on the stored VMI.
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Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4.
Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printer Language and Interface Options Select the settings you want to use. Printer Settings option Available Description settings USB I/F Timeout Setting 0.5 to 300 Specify the length of time before ending USB...
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You see a screen like this: 3. Select Print Status Sheet. 4. Select the status sheet you want to print. 5. Press the B&W button to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing...
Loading Paper in the Cassette Loading Paper and Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator...
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2. Pull out the paper cassette. If you are loading paper in the optional cassette, remove the paper cassette cover. 3. Slide the edge guides outward. Note: If you are using legal-size paper, squeeze the tab and extend the paper cassette.
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4. Set the front edge guide to the paper size you are using. 5. Load a stack of paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
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6. Slide the edge guides against the paper, but not too tightly. If you are loading paper in the optional cassette, reattach the paper cassette cover. Caution: To prevent paper feeding problems, make sure the paper fits beneath the top edges of the guides.
8. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. 9. Select the size and type of paper you just loaded on the product LCD screen. Always follow these paper loading guidelines: •...
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1. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. 2. Open the feeder guard and pull up the paper support.
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3. Flip the feeder guard forward, then slide the edge guides outward. 4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
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5. Do one of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the tray. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the slot.
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6. Slide the edge guides against the paper, but not too tightly. 7. Select the size and type of paper you just loaded on the product LCD screen. Always follow these paper loading guidelines: • Load only the recommended number of sheets. •...
You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 ×...
Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Ultra Premium Presentation Paper Matte Cardstock up to 68 lb (256 g/m Card Stock Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
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1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3. Select Paper Setup. 4. Select the paper source you want to change. You see a screen like this: 5. Select Paper Size. 6. Select the paper size you loaded. 7.
Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Thick paper (cardstock up to 68 lb [256 g/m2]) Card Stock Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product.
Parent topic: Loading Paper Selecting the Default Printer Settings You can change default printer settings using the control panel on the product. Note: These settings can be locked by an administrator. If you can't access these settings, contact your administrator for assistance. 1.
4. Select Printer Settings. 5. Select one of these Auto Error Solver options: • Turn on this setting to display a warning and print on one side of paper only when a 2-sided printing error occurs, or to print the data that the printer could process when a memory full error occurs.
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1. Press the home button, if necessary. 2. Select Setup. You see this screen: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. You see this screen: 4. Select Universal Print Settings. 5. Adjust the settings as necessary. 6.
Universal Print Settings Options Select the Universal Print Settings you want to use. Universal Print Available settings Description Settings option Top Offset — Adjusts the top or left margin. Left Offset — Top Offset in — Adjusts the top or left margin of the back page when Back performing double-sided printing.
Installing the Optional Second Paper Cassette You can install the optional paper cassette to provide more paper capacity. 1. Turn off the product and unplug the power cord and any connected cables. Warning: To avoid electric shock, make sure you unplug the power cord. 2.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other.
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1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first.
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The ADF icon on the control panel lights up. 4. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown:...
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Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications Related topics Copying Scanning Faxing...
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
7. Select Settings to view and change additional copy settings, if necessary. Then press the back button 8. Select Preview to preview your copy on the LCD screen. 9. Select Preset to save your copy settings. Note: Presets can be locked by an administrator. If you can't access or change this setting, contact your administrator for assistance.
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Copying option Available settings Description Zoom Custom Size Automatically sizes the image by the percentage you select Actual Size Copies at 100% size Auto Fit Page Automatically sizes the image to fit the paper size you selected Letter->4x6in and Automatically converts from one size to another other conversions 2-Sided Select to make 2-sided copies.
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Copying option Available settings Description Dry Time Standard Select to adjust the drying time for 2-sided copies, if smudges or marks appear on the front of the paper when Long you print on the second side Longer Advanced Various settings Select advanced settings such as Saturation and Settings Sharpness...
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
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2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source. Paper Cassette 2 Selects the paper in cassette 2 as the paper source. Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source.
Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
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You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Note: Click the Add/Delete button to create your own watermark, and click the Settings button to customize the watermark. • Header/Footer: adds information such as the date and time to the top or bottom of your printout Note: Click the Settings button to customize the text and location of the header or footer. 3.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
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You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.
You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Parent topic: Printing with Windows Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
Selecting Double-sided Printing Settings - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
Draft For draft printing on plain paper. Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Quality For text and graphics with increased quality and print speed. Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
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Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of OS X you are using. 1.
Double-sided Printing Options and Adjustments - OS X You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job. Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window. EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. Parent topic:...
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Lower Cassette Specifies whether the optional cassette is present.
Printing Your Document or Photo - OS X Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...
Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
Parent topic: Printing with the Epson Universal Print Driver - Windows Selecting Basic Print Settings - Epson Universal Print Driver - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing.
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Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
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12. To preview your job before printing, select Print Preview. 13. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
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Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.
• Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows Extended Settings - Epson Universal Print Driver - Windows You can select from these settings on the Extended Settings window.
Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 7: Click and select Devices and Printers.
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Control Panel. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Printing Preferences. You see the printer settings window: Note: For more information about a setting, right-click it and select Help.
Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
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• Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
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The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, go to epson.com/support/wfm5694downloads.
You see a window like this: 3. Select the optional cassette installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassette is now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print.
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2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use, and then click the Preferences button.
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You see this window: 10. Select the Paper Source that matches where you loaded the paper you want to print on. 11. Select Plain as the Media setting. Note: The PostScript printer software supports plain paper printing on these paper and envelope sizes: •...
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button. 1. Select the size of the paper you loaded as the Paper Size setting. 2.
Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
You see the printer settings window: 2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Sizing Printed Images - PostScript Printer Software - OS X Managing Color - PostScript Printer Software - OS X Printing Your Document or Photo - PostScript Printer Software - OS X Parent topic: Printing from a Computer Enabling the Optional Paper Cassette - PostScript Printer Software - OS X If you installed the optional paper cassette unit, you need to enable it before you can use it with the PS3 printer software.
The optional paper cassette is now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - OS X Selecting Basic Print Settings - PostScript Printer Software - OS X Select the basic settings for the document or photo you want to print. 1.
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
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10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the MediaType setting. Note: The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm])
• Letter (8.5 × 11 inches [216 × 279 mm]) • No. 10 (4.1 × 9.5 inches [105 × 241 mm]) 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. •...
Selecting Print Layout Options - PostScript Printer Software - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Sizing Printed Images - PostScript Printer Software - OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. •...
Click Print at the bottom of the print window. Checking Print Status - PostScript Printer Software - OS X Parent topic: Printing with the PostScript (PS3) Printer Software - OS X Checking Print Status - PostScript Printer Software - OS X During printing, you can view the progress of your print job, control printing, and check ink status.
You see the print status window: 2. Select the following options as necessary for your version of OS X: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.
After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan with Document Capture Pro or Document Capture Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic: Scanning...
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• Memory Device saves your scan file on a memory or USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Document Capture Pro allows you to scan over a network using your saved job settings in Document Capture Pro or Document Capture.
Parent topic: Starting a Scan Related tasks Using Presets Using Epson Scan to Cloud Related topics Placing Originals on the Product Adding and Assigning Scan Jobs You can view, change, or add available default scan settings when you scan using the Document Capture Pro option on the product control panel.
1. Do one of the following to start Document Capture Pro or Document Capture: • Windows 10: Click and select All apps. Select EPSON Software, then select Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
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• OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary. You see a window like this: 2. Click the Scan icon.
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You see a window like this: Note: With OS X, you can download and install Epson Scan scanning software, which will provide additional image adjustment features within Document Capture. To download Epson Scan, visit Epson's driver download site (U.S. downloads Canadian downloads).
• OS X: If you installed Epson Scan, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you want to use and click OK.
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Note: In OS X 10.11, if you see a message asking if you want to use TWAIN to scan with your product, select Yes to scan using Epson Scan. You see an Epson Scan window like this: Parent topic: Starting a Scan...
Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
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You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...
You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window:...
Selecting Epson Scan Settings Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
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You see this window: 2. Select the Document Source setting indicating where you placed your original. Note: If you are using the ADF, remove any documents from the scanner glass.
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14. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Selecting Scan File Settings Available Document Source Settings - Office Mode You can select these Document Source options in Epson Scan Office Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
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1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
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• To delete a marquee, click the marquee, then click the Delete Marquee icon. • To rotate your original in your scan, click one of the Rotate icons. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode...
Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode. Not all adjustment settings may be available, depending on other settings you have chosen. Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments beneath the checkbox.
Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program.
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Note: If you are using the ADF, you can only preview one page at a time. Epson Scan previews your original and displays the result in a separate Preview window. 9. If you are using the ADF, reinsert your original into the ADF.
Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
8-bit Grayscale Select this setting for black-and-white photos. Black & White Select this setting for black text documents or line art. Parent topic: Scanning in Professional Mode Selecting a Scan Area - Professional Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it.
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1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
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• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
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Click the image adjustment icon to access additional settings. Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones.
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
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A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
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4. To create a scanned image size that is not available in the Target Size list, click the Customize option. You see this window: 5. Name the custom size, enter the size, click Save, and click OK. Then adjust the marquee on the preview image.
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...
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If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
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5. Choose any of the optional settings you want to use by selecting their checkboxes. 6. Click OK. If you selected PDF or Multi-TIFF as the Type setting, you see this window after Epson Scan scans your document: 7. Choose one of the following options: •...
A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).
With OS X, you can scan with your product using an image-editing application such as Image Capture. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
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4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary.
Note: If you are scanning a multi-page document in the ADF, you can have Image Capture combine all the pages into a single document. After all pages have been scanned, you see the message No document loaded. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary.
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You see a window like this: 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5.
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All apps. Select EPSON Software, then select Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
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• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use.
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10. Select any other settings from the File Name settings window as necessary and click OK. 11. Select any other settings from the Batch Save window as necessary and click OK. Your originals are saved into separate files as specified. Note: You can also create a scan job for scanning multi-page originals as separate scanned files.
Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, go to epson.com/support/wfm5694downloads.
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1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
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DSL filter DSL modem ISDN connection ISDN wall jack Terminal adapter or ISDN router 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Parent topic: Faxing Related tasks Setting Up Fax Features Using the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - OS X Setting Up Basic Fax Features See these sections to select the basic settings you need to use the product's fax features. Selecting Your Country or Region Selecting the Date and Time Using the Fax Setup Wizard...
3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Scroll down and select Country/Region. 6. Scroll up or down, if necessary, then select your country or region. You see a confirmation screen. 7.
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2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Select Date/Time Settings.
You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.
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Note: These settings can be locked by an administrator. If you can't access or change these setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4.
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You see a Fax Header screen like the following: 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. 8.
11. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to receive faxes manually. Note: If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and operate the product’s control panel or your phone to receive faxes.
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2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX.
You see a screen like this: 8. Select Use. 9. Select Access Code. 10. Use the displayed keypad to enter the external access code such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
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2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Receive Settings.
6. Select Rings to Answer. 7. Select the number of rings, and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
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2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. You see a screen like this:...
Setting Options Description ADF 2-Sided Select On to enable 2-sided faxing from the ADF. The Direct Send option and color faxing are disabled when you turn on this setting. Direct Send Select On to send black-and-white faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory.
Setting Options Description Receive Mode Manual Lets you confirm whether an incoming fax should be printed; a telephone must be connected to the product Auto Automatically receives and prints faxes. Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign...
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Save to Computer To use this option, you must use the Epson FAX Utility. Select Yes and Print to have faxes saved to your computer and printed automatically.
Setting Options Description Print Suspend Time Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product’s memory. (Make sure there is enough Time to Stop free memory before using this function.) Time to Restart Forwarding Report Print on Error...
Setting Options Description Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM); color faxes cannot be sent or received. Dial Tone Detection Automatically dials the number you enter for faxing when the product detects a dial tone.
1. Do one of the following: • Windows 10: Click and select All apps, then select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
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You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Related topics Setting Up Fax Features...
2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance.
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3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry. 6.
You see a screen like this: 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and press 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press .
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. •...
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Note: You can create up to 200 contacts and contact groups combined. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary.
You see a screen like this: 7. Select the Name field, use the displayed keyboard to enter the group name (up to 30 characters), and press 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press .
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You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this, showing both individual contacts and contact groups: 4. Select the group you want to edit.
1. Do one of the following: • Windows 10: Click and select All apps > EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
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You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
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You see this window: 4. Select Speed Dial/Group Dial List.
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You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: •...
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
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You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
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Note: The product can queue up to 50 black-and-white fax jobs. You can check or cancel fax jobs in the queue using the Status Menu. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3.
• Select from the sent fax history: Select History to display the sent fax history. Select a recipient from the list, select Menu, and select Send to this number. Note: To delete entered recipients, select the Enter a Fax Number field, select the recipient you want to delete, and select Delete from the List.
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Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes. Fine Super Fine Ultra Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes. Select this option when sending black-and-white text documents. Manual Lets you select from various density levels. Document Size (Glass) Half Letter Sets the size for a document placed on the scanner...
Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and- white when you use this option.
After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics...
Your document is scanned and stored until you overwrite or delete it. You can store only one document at a time. Subsequent documents overwrite the existing document. You can also delete a stored document from the Status Menu. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options...
You see a screen like this: 9. Select Job Monitor. 10. Select Communication Job. 11. Select the stored fax job you want to send. 12. Select Send/View and select Send. You can store only one document at a time. Subsequent documents overwrite the existing document. You can also delete a stored document from the Status Menu.
4. Select Start Fax on the LCD screen. 5. Select Send. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, press one of the Start buttons to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white.
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You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
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If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
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2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
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You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
6. Hang up the telephone. Parent topic: Receiving Faxes Related concepts Fax Reception Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address. Forwarded faxes are deleted from the product's memory.
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3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Output Settings. 6. Select Fax Output. 7. Select Settings. 8. Select Forward. 9. Select Yes. Note: If you want to print the fax automatically before forwarding it, select Yes and Print. 10.
17. If you are forwarding to an email address, you can specify the subject by selecting Email Subject to Forward. Note: If you are forwarding faxes to a shared folder on the network or an email address, you can test if fax forwarding was set up correctly by sending a scanned image to the destination using the scan to email or scan to network folder/ftp option.
Viewing a Fax on the LCD Screen You can save received faxes in your product's memory and view them on the LCD screen. Note: To use this feature, you must first enable Save to Inbox from the Output Settings menu. The Inbox can be locked by an administrator.
You see a screen like this: 2. Do one of the following: • To check the status of currrent fax jobs, select Job Monitor, select Communication Job, and select the fax job you want to check. • To check the history of faxes that have been sent or received, select Job History, select Receive Job or Send Job, and select the job you want to check.
You see a screen like this: 3. Select Menu, select Fax Report, and select the report you want to print. Fax Report Options Parent topic: Faxing Related references Fax Report Options Fax Report Options Select the fax report or list you want to print. Fax Settings List Print a list of the current fax communication settings.
Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
File format JPEG with the Exif version 2.3 standard TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) PDF version 1.7-compliant Image size 80 × 80 pixels to 10200 × 10200 pixels File size Up to 2GB Number of files JPEG: Up to 9990 TIFF: Up to 999 PDF: Up to 999...
Parent topic: Using an External Device with Your Product Printing JPEG Photos You can select JPEG photos for printing as you view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Memory Device. 3. Select JPEG. You see a screen like this: Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display.
7. When you are ready to print, press the B&W button. Note: To cancel printing, press the Stop button or select Cancel. Parent topic: Viewing and Printing From the LCD Screen Related references Print Setting Options - Device Mode Photo Adjustment Options - Device Mode Printing TIFF Files You can select and print files in the TIFF format from a USB flash drive or other device.
1. Press the home button, if necessary. 2. Select Memory Device. 3. Select PDF. You see a list of the available files. 4. Select the file you want to print. After the file is processed, you see the number of pages and other information. 5.
Photo Available options Description adjustment settings Fix Red-Eye Off - This Image Automatically fixes the red-eye effect in photos On - This Image Off - All Image On - All Image Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face.
Print settings Available options Description Print Order Last Page on Top Select the order for printing multi-page TIFF files. First Page on Top Parent topic: Viewing and Printing From the LCD Screen Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product. Setting Up File Sharing for File Transfers From Your Computer Transferring Files from a USB Device to Your Computer Parent topic:...
You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Wi-Fi/Network. Parent topic: Transferring Files on a USB Device Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product.
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5. Drag the files you want to transfer to the desired folder on your computer or on your USB device. Note: Your product's LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it. Remove and insert the USB device to update the information.
Your product and its software will let you know when the ink cartridge is low or expended, or when the maintenance box needs to be replaced. Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can check ink cartridge and maintenance box status by using the printer buttons or the utilities included with the standard Epson printer software.
2. Select Printer Information. You see a screen like this: The ink and maintenance box levels are displayed at the bottom of the screen. Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select the images at the bottom of the screen. Parent topic: Check Status of the Ink Cartridge and Maintenance Box Checking Cartridge and Maintenance Box Status with Windows...
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Note: If the cartridge installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
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You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Status of the Ink Cartridge and Maintenance Box...
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary:...
(Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
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Caution: Leave your old cartridge in the printer until you are ready to replace it to prevent the print head nozzles from drying out. Do not open ink cartridge package until you are ready to install the ink. The cartridge is vacuum packed to maintain reliability. 1.
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4. Push the ink cartridge in, then pull it out of the slot. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
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5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6.
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7. Insert the new cartridge into the holder and push it in until it clicks into place. 8. Select Check on the LCD screen to make sure the cartridge is installed correctly. Caution: If you see a message that the ink cartridge is installed incorrectly, press in the ink cartridge until it clicks into place.
Parent topic: Replacing the Ink Cartridge and Maintenance Box Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week.
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4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
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7. Press the buttons on the sides of the rear cover and reattach it. Parent topic: Replacing the Ink Cartridge and Maintenance Box Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
If your print quality declines, you may need to run a utility to clean or align the print head. Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can clean and align the print head and run a nozzle check by using the printer buttons or the utilities included with the standard Epson printer software.
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and plain paper is loaded in the product. 2.
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7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue.
If you don’t see any improvement after cleaning the print head up to 4 times, turn the product off and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, contact Epson.
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You see a window like this: 5. Click Print.
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6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...
Related concepts Print Head Cleaning Related tasks Removing and Installing the Ink Cartridge Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if the ink cartridge is expended, and may not be able to clean it when the cartridge is low.
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You see a screen like this: 5. Select Print Head Cleaning. You see a screen like this: 6. Press the B&W button to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it.
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If you don’t see any improvement after cleaning the print head up to 4 times, turn the product off and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, contact Epson.
Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using a Computer Utility Removing and Installing the Ink Cartridge Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1.
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You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Note: Do not open the front cover during the cleaning cycle. 6.
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7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.
Parent topic: Print Head Cleaning Related tasks Checking the Nozzles Using the Product Control Panel Removing and Installing the Ink Cartridge Cleaning the Print Head Using a Computer Utility Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head.
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5. Select Print Head Alignment. You see a screen like this: 6. Do one of the following: • If text and lines are misaligned, select Ruled Line Alignment, and press the B&W button. • If your printouts look blurry or vertical lines are misaligned, select Vertical Alignment. •...
• If you printed a vertical alignment sheet, select the number representing the most solid printed pattern for each set on the LCD screen, then select Done. • If you printed a horizontal alignment sheet, select the number representing the pattern with the least amount of separation or overlap on the LCD screen, then select Done.
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You see a window like this: 6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
Making Precise Alignment Adjustments If you still notice dark or light bands in your printouts after running the print head alignment, you can make precise alignment adjustments. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
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2. Load a sheet of plain paper in the product. 3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. You see a screen like this: 6. Scroll down and select Paper Guide Cleaning. 7. Select the paper source to clean. 8.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Note: Close the rear paper feed slot and the output tray when you are not using the product to protect it from dust.
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5. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. •...
Turn the product off and then back on again. If the error on again. continues, check for a paper jam. If there is no paper jam, contact Epson for support. You need to replace the following ink Replace the ink cartridge.
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During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
Status Menu Error Codes If a job does not complete successfully, you can check the error code. Press the Status button, then select Job History and locate the incomplete job. Select the job to display the error code and additional information.
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Code Condition/solution The product cannot detect a dial tone. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting.
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Code Condition/solution An authentication error has occurred. Check the Server Settings from the Setup menu. A communication error has occurred. Check the Server Settings or network connection by running a connection check. If you selected Off as the authentication method, make sure to select None for the email server authentication method.
Code Condition/solution An authentication error has occurred. Make sure the settings are correct for the folder selected in the Where to Forward setting in the Setup menu. A communication error has occurred. It is also possible that a file with the same name is open or the file is a read-only file.
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• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
• You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet.
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear lit on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software.
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again. • Check the connection setting and test the connection using Epson Scan Settings: Windows 10: Click , select All apps, and select EPSON Scan Settings.
Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear feed slot.
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2. Open the front cover. 3. Remove any paper inside, including torn pieces. 4. Close the front cover.
5. If any jammed paper remains near the output tray, carefully remove it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references...
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4. Carefully remove any paper jammed inside the product. 5. Carefully follow all paper loading instructions and reload the paper. 6. Keep the cassette flat as you gently insert it. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer (Rear Cover) If paper has jammed in the duplexer, follow the steps here to clear the jam. 1. Cancel the print job from your computer, if necessary. 2.
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4. Remove any jammed paper from the duplexer. 5. Press the buttons on the rear cover as you reattach it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3.
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5. Close the ADF cover, then raise the document cover. 6. Carefully remove any jammed pages as shown: 7. Lower the document cover. 8. Raise the ADF input tray. 9. Carefully remove any jammed pages. 10. Lower the ADF input tray. 11.
Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder. 12.
• Make sure your product is selected in the PCL printer software. • If you are using the product as a laser printer replacement and have not installed Epson printer software, certain options and functions may not be available. Install the standard Epson, PCL, or PostScript printer software to access additional settings and features.
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.
• If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Clear space on your hard drive or run a defragmentation utility to free up existing space.
For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on any high speed settings in your product software. • Select a lower print quality setting. •...
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
• Make sure your product is selected as the printer in your printing program. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - OS X Selecting Extended Settings - Windows Selecting Basic Print Settings - Windows Incorrect Margins on Printout...
• If incorrect characters still appear in your prints, try connecting your product using a different cable. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: •...
Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X...
Related references Paper or Media Type Settings - Printing Software Paper Type Settings - Control Panel Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - OS X Selecting Basic Print Settings - Windows Related topics Loading Paper Replacing the Ink Cartridge and Maintenance Box Grainy Printout If your printouts are grainy, try these solutions: •...
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software. To download Epson Scan, visit Epson's driver download site (U.S.
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try scanning again: •...
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
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Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Printing Fax Reports Receiving Faxes Automatically Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: •...
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In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10: Select Epson Event Manager and click Uninstall.
• Windows XP: Select EPSON Scan and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic:...
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Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Parent topic: Solving Problems...
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Windows System Requirements...
• Windows Server 2012 • Windows Server 2008R2 • Windows Server 2008 • Windows Server 2003R2 • Windows Server 2003 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.
Printing Specifications Paper path Rear paper feed slot, top entry Paper cassette, front entry Capacity Rear paper feed slot: 0.04 inch (0.9 mm) stack thickness Paper cassette: 1.08 inches (27.5 mm) stack thickness Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels...
Paper size US letter, legal, A4, A5, or B5 size Paper type Plain paper Paper weight 17 lb (64 g/m ) to 24 lb (95 g/m Sheet feeding capacity Total thickness: 0.14 inch (3.5 mm) Approximately 35 sheets at 20 lb (75 g/m );...
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridge included with the printer is designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
Temperature Storage: –4 °F (–20 °C) to 104 °F (40 °C) 1 month at 104 °F (40 °C) Ink freezes at 14 °F (–10 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Dimension Specifications...
USB flash drive: 2 TB maximum capacity, formatted in FAT, FAT32, or exFAT Note: Epson cannot guarantee the operation of externally connected devices. External storage devices that are powered via USB are not recommended. Use only external storage devices with independent AC power sources.
Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n; complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location Security WEP (64/128 bit) WPA-PSK (TKIP/AES); complies with WPA2 with support for WPA/WPA2 Personal WPA2-Enterprise Frequency band 2.4 GHz Communication mode Infrastructure mode Ad hoc mode...
• Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
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Font name Family HP equivalent Symbol set Zapf Humanist 601 Medium, Bold, Italic, Bold CG Omega Italic Ribbon 131 — Coronet Clarendon 701 — Clarendon Condensed Swiss 742 Medium, Bold, Italic, Bold Univers Italic Swiss 742 Condensed Medium, Bold, Italic, Bold Univers Condensed Italic Incised 901...
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Font name Family HP equivalent Symbol set Dutch 801 SWA Medium, Bold, Italic, Bold Times Italic Chancery 801 Medium — ITC Zapf Chancery Medium SWA Italic Italic Symbol SWM — Symbol More WingBats SWM — Wingdings Ding Dings SWA — ITC Zapf Dingbats Symbol SWA —...
PCL Mode Fonts (URW) Scalable Fonts Font name Family HP equivalent Symbol set Nimbus Mono Medium, Bold, Italic, Bold Courier Italic Letter Gothic Medium, Bold, Italic, Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Courier PS Bold Oblique Nimbus Roman No4 Medium, Bold, Italic, Bold CG Times Italic...
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Font name Family HP equivalent Symbol set Nimbus Sans Narrow Medium, Bold, Oblique, Helvetica Narrow Bold Oblique Palladio Roman, Bold, Italic, Bold Palatino Italic URW Gothic Book, Demi, Book ITC Avant Garde Gothic Oblique, Demi Oblique URW Bookman Light, Demi, Light Italic, ITC Bookman Demi Italic URW Century...
OCR/Barcode Bitmap Font for PCL5 Font name Family Symbol set OCR A — OCR B — Code 39 9.37cpi, 4.68cpi EAN/UPC Medium, Bold Note: Depending on the print density, or quality and color of the paper, the OCR/Barcode Bitmap fonts may not be readable.
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Typeface details Symbol set names FixedPitch 810 Pc866Cyr (3R) Pc866Ukr (14R) Dutch 801 WinCyr (9R) Pc8Grk (12G) Swiss 742 Pc851Grk (10G) WinGrk (9G) FixedPitch 850 ISOGrk (12N) Greek8 (8G) FixedPitch 810 ISOCyr (10N) Dutch 801 Swiss 742 FixedPitch 850 Line Printer Line Printer Roman Extension (0E) FixedPitch 810...
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Typeface details Symbol set names EAN/UPC EAN/UPC (8Y) PCL6 Mode Symbol Sets Symbol set Attribute Font classification name ISO Norwegian 4 — — — — — — ISO Italian — — — — — — ISO 8859-1 — — — —...
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Symbol set Attribute Font classification name ISO 8859/10 — — — — — Latin 6 DeskTop — — — — — — Math-8 — — — Roman-8 — — — — — Windows 3.1 — — — — — — Latin 2 Pc1004 —...
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Symbol set Attribute Font classification name Wingdings 18540 — — — — — — — — Symbol — — — — — — — — ZapfDigbats — — — — — — — — PC-866, — — — — — —...
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Important Safety Instructions...
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• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance.
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
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This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
Related tasks Using the Fax Setup Wizard Trademarks ® EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson Connect , Epson iPrint , and Remote Print are trademarks of Seiko Epson Corporation. Epson Store is a service mark of Epson America, Inc.
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.