Epson WorkForce Pro WF-M5799DWF User Manual

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User's Guide

NPD5933-01 EN

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Summary of Contents for Epson WorkForce Pro WF-M5799DWF

Page 1 User's Guide NPD5933-01 EN...
Page 2: Table Of Contents
Basic Screen Configuration....20 Menu Options for Epson Open Platform Icons displayed in the LCD Screen... 21 Information.
Page 3 LCD Screen..... . 145 Using Epson iPrint..... . . 94 Menu Options for Faxing.
Page 4 Application (Mac OS)....159 Images (Epson Scan 2)..... 177 Receiving Faxes on a Computer.
Page 5 User's Guide Contents Checking the Connection (USB)... . 198 Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass..213 Checking the Connection (Network).
Page 6 Where to Get Help......253 Technical Support Web Site....253 Contacting Epson Support....253...
Page 7: About This Manual
About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
Page 8 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
Page 9: Marks And Symbols
Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
Page 10 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS"...
Page 11: Important Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Page 12: Printer Advisories And Warnings
User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏...
Page 13: Advisories And Warnings For Using The Printer
User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏...
Page 14: Protecting Your Personal Information
User's Guide Important Instructions ❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate. Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.
Page 15: Printer Basics
User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF edge guides Feeds originals straight into the printer. Slide to the edges of the originals. ADF input tray Feeds originals automatically.
Page 16 User's Guide Printer Basics Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Rear paper feed (B) Loads paper.
Page 17 User's Guide Printer Basics Document cover Blocks external light while scanning. Scanner glass Place the originals. Control panel Operates the printer. You can change the angle of the control panel. External interface USB port Connects memory devices.
Page 18 User's Guide Printer Basics Scanner unit (J) Scans placed originals. Open when removing jammed paper inside the printer. Print head Fires ink. Ink supply unit tray Sets an ink supply unit. Front cover (A) Open when replacing ink supply unit. Front cover lock Locks the front cover.
Page 19: Control Panel
User's Guide Printer Basics LAN port Connects a LAN cable. USB port Connects a USB cable. Service USB port USB port for future use. Do not remove the sticker. LINE port Connects a phone line. EXT. port Connects external phone devices. AC inlet Connects the power cord.
Page 20: Basic Screen Configuration
User's Guide Printer Basics Pauses the current printing job and allows you to interrupt another job. However, you cannot interrupt a new job from the computer. Press this button again to restart a paused job. Resets the current settings to user default settings. If user default settings have not been made, resets to the factory default.
Page 21: Icons Displayed In The Lcd Screen
User's Guide Printer Basics Icons displayed in the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Displays the Printer Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box. Indicates the network connection status.
Page 22: Touch Screen Operations
User's Guide Printer Basics Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates the number of data items. Related Information “Network Settings” on page 53 & “Sound:” on page 47 & Touch Screen Operations The touchscreen is compatible with the following operations.
Page 23: Job/Status Screen Configuration
User's Guide Printer Basics Note: Available icons vary depending on the setting item. Indicates the character count. Moves the cursor to the input position. Switches between upper case and lower case or numbers and symbols. Switches the character type. : You can enter numbers and symbols. : You can enter letters.
Page 24: Viewing Animations
User's Guide Printer Basics Related Information “Error Code on the Status Menu” on page 188 & Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Tap on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want to view.
Page 25: Preparing The Printer
Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
Page 26 User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Cassette 1 Paper Rear Cassette Paper Feed Plain paper, Copy Up to the line indicated by the Auto, Letter, A4, Executive , B5, A5, SP1 paper Manual (210×270 mm)
Page 27 User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Cassette 1 Paper Rear Cassette Paper Feed Thick paper Auto, Letter, A4, Executive , B5, A5, SP1 Manual (210×270 mm) , 16K (195×270 (91 to 160 g/m2) Legal, 8.5×13 in, Half letter , A6, Manual...
Page 28: Loading Paper In The Paper Cassette
User's Guide Preparing the Printer Only printing from computer is available. You can load up to 5 sheets for paper with one side already printed. Related Information “Part Names and Functions” on page 15 & Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏...
Page 29 User's Guide Preparing the Printer 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.
Page 30 User's Guide Preparing the Printer Note: When using paper larger than A4 size, extend the paper cassette. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper. Important: Do not load more than the maximum number of sheets specified for the paper.
Page 31: Loading Paper In The Rear Paper Feed
User's Guide Preparing the Printer Related Information “Paper Handling Precautions” on page 28 & “Available Paper and Capacities” on page 25 & “List of Paper Type” on page 34 & “Loading Envelopes and Precautions” on page 33 & Loading Paper in the Rear Paper Feed 1.
Page 32 User's Guide Preparing the Printer Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide. ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.
Page 33: Loading Envelopes And Precautions
User's Guide Preparing the Printer 6. Slide out the output tray when loading paper longer than A4 size. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
Page 34: Loading Long Papers
List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver PostScript Printer Epson Universal Printer Driver Driver Epson Bright White Plain paper Plain paper Plain...
Page 35: Placing Originals
User's Guide Preparing the Printer Media Name Media Type Control Panel Printer Driver PostScript Printer Epson Universal Printer Driver Driver Epson Matte Paper- Matte Epson Matte Epson Matte Heavyweight Epson Double-Sided Matte Paper Epson Photo Quality Matte Epson Matte Epson Matte...
Page 36: Placing Originals On The Adf
User's Guide Preparing the Printer ❏ Originals that are cut irregularly or not right angled ❏ Originals that are bound ❏ OHPs, thermal transfer paper, or carbon backs Placing Originals on the ADF 1. Align the edges of the originals. 2.
Page 37 User's Guide Preparing the Printer Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. 4. Slide the ADF edge guide to the edge of the originals. Related Information “Available Originals for the ADF”...
Page 38: Placing Originals On The Scanner Glass
User's Guide Preparing the Printer ❏ Landscape originals: Select Up Direction on the control panel as described below. Copy > Advanced > Orientation (Original) > Up Direction Place the originals on the ADF in the direction of the arrow. ❏ Portrait originals: Select Left Direction on the control panel as described below. Copy >...
Page 39: Inserting An External Usb Device
User's Guide Preparing the Printer 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the top edge and left edge of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 4.
Page 40: Accessing An External Usb Device From A Computer
User's Guide Preparing the Printer Related Information “External USB Device Specifications” on page 233 & “Accessing an External USB Device From a Computer” on page 40 & Accessing an External USB Device From a Computer You can write or read data on an external USB device such as a USB flash drive that has been inserted in the printer from a computer.
Page 41: Email Server Setting Items
Contact your internet service provider to confirm the authentication method of the email server. The printer may not be able to communicate with an email server even if the authentication method is available since security may be enhanced (for example SSL communication is necessary). Visit the Epson support website for the latest information.
Page 42: Checking An Email Server Connection
User's Guide Preparing the Printer Items Explanations Sender's Address Specify the email address that the printer uses to send emails. You can specify the existing email address. To make it clear that the email is being sent from the printer, you can acquire an address specifically for the printer and enter it here.
Page 43 User's Guide Preparing the Printer Messages Explanation POP3 server communication error. This message appears when Check the following. - Network ❏ The printer is not connected to a network Settings ❏ POP3 server is down ❏ Network connection is disconnected while communicating ❏...
Page 44: Managing Contacts
User's Guide Preparing the Printer Messages Explanation Sender's Email Address is incorrect. This message appears when the specified sender’s Email address is wrong. Change to the email address for your email service. Cannot access the printer until This message appears when the printer is busy. processing is complete.
Page 45: Registering Or Editing Grouped Contacts
User's Guide Preparing the Printer Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations at the same time. 1. Select Settings on the home screen. 2.
Page 46: Register Contacts On A Computer
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 47: Menu Options For Settings
User's Guide Preparing the Printer Delete the registered preset. Add /Remove: Add or clear the registered preset to the home screen as a short-cut icon. Use This Setting: Load the registered preset. Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for General Settings Select the menus on the control panel as described below.
Page 48 User's Guide Preparing the Printer ❏ Power Off If Disconnected Select this setting to turn the printer off after 30 minutes when all network ports including the LINE port are disconnected. This feature may not be available depending on your region. Date/Time Settings: ❏...
Page 49 User's Guide Preparing the Printer Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings You cannot change settings that have been locked by your administrator. Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper sources.
Page 50 User's Guide Preparing the Printer Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing.
Page 51 User's Guide Preparing the Printer PCL Menu: ❏ Font Source Resident Select to use a font preinstalled on the printer. Download Select to use a font you have downloaded. ❏ Font Number Select the default font number for the default font source. The available number varies depending on the settings you made.
Page 52 User's Guide Preparing the Printer ❏ PDF Page Size Select the paper size when printing a PDF file. If Auto is selected, the paper size is determined based on the size of the first page. Auto Error Solver: Select an action to perform when a 2-sided printing error or a memory full error occurs. ❏...
Page 53 User's Guide Preparing the Printer Related Information “Loading Papers” on page 25 & “Printing JPEG Files from a Memory Device” on page 91 & “Printing PDF or TIFF Files from a Memory Device” on page 91 & Network Settings Select the menus on the control panel as described below. Settings >...
Page 54 You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
Page 55: Menu Options For Print Counter
User's Guide Preparing the Printer Scan Settings Select the menu on the control panel as described below. Settings > General Settings > Scan Settings See Related Information below. Related Information “Scanning to a Network Folder or FTP Server” on page 110 &...
Page 56: Menu Options For Language
User's Guide Preparing the Printer Print Quality Adjustment: Select this feature if there are any problems with your print outs. You can check for clogged nozzles and clean the print head if necessary, and then adjust some parameters to improve print quality. Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged.
Page 57: Menu Options For Printer Status/Print
User's Guide Preparing the Printer Menu Options for Printer Status/Print Select the menus on the control panel as described below. Settings > Printer Status/Print Print Status Sheet: Configuration Status Sheet: Print information sheets showing the current printer status and settings. Supply Status Sheet: Print information sheets showing the status of consumables.
Page 58: Menu Options For User Settings
Select the menus on the control panel as described below. Settings > Epson Open Platform Information Displays the status of the Epson Open Platform. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.
Page 59 User's Guide Preparing the Printer 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏ Select Sleep Timer or Power Off Timer, and then make settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
Page 60: Printing
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
Page 61 User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5.
Page 62: Printing On 2-Sides
“Available Paper and Capacities” on page 25 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 63: Printing Several Pages On One Sheet
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 60 & “Main Tab” on page 76 &...
Page 64: Printing And Stacking In Page Order (Reverse Order Printing)
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...
Page 65: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)
User's Guide Printing Related Information “Printing Basics” on page 60 & “More Options Tab” on page 77 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
Page 66 User's Guide Printing The actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
Page 67 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Page 68 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Page 69 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 70 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 71: Printing With A Header And Footer
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
Page 72: Printing A Watermark
User's Guide Printing Related Information “Printing Basics” on page 60 & “More Options Tab” on page 77 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
Page 73: Printing Password-Protected Files
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel.
Page 74: Adjusting The Print Tone
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.
Page 75: Printing To Emphasize Thin Lines
User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information “Printing Basics”...
Page 76: Canceling Printing
User's Guide Printing You can use this feature under the following conditions. ❏ Paper: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, High quality plain paper, Thick paper, or Envelope ❏ Quality: Standard Note: Deblurring may not always be possible depending on the circumstances. Print Settings On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
Page 77 User's Guide Printing Document Size Select the paper size on which you want to print. If you select User-Defined, enter the paper width and height. Orientation Select the orientation you want to use to print. Paper Type Select the type of paper on which you print. Quality Select the pint quality you want to use for printing.
Page 78 Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.
Page 79: Printing From The Postscript Printer Driver On Windows
User's Guide Printing Printing from the PostScript Printer Driver on Windows A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2.
Page 80: Menu Options For The Postscript Printer Driver
User's Guide Printing “Paper/Quality Tab” on page 80 & “Layout Tab” on page 80 & Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected.
Page 81: Canceling Printing
User's Guide Printing Advanced Options Paper/Output Paper Size Select the paper size on which you want to print. Copies Set the number of copies you want to print. Graphic Print Quality Select the pint quality you want to use for printing. Scaling Allows you to reduce or enlarge the document.
Page 82 Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Page 83: Printing On 2-Sides
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information “Available Paper and Capacities”...
Page 84: Printing Several Pages On One Sheet
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
Page 85: Printing A Reduced Or Enlarged Document
User's Guide Printing “Menu Options for Paper Handling” on page 86 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
Page 86: Menu Options For The Printer Driver
ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.
Page 87: Making Operation Settings For The Mac Os Printer Driver
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed.
Page 88: Mac Os
User's Guide Printing ❏ Lower Cassette: Add the optional paper cassette units to the paper source. Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language.
Page 89: Menu Options For The Postscript Printer Driver
User's Guide Printing “Loading Paper in the Rear Paper Feed” on page 31 & “List of Paper Type” on page 34 & “Menu Options for Printer Features” on page 90 & Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected.
Page 90: Canceling Printing
User's Guide Printing Menu Options for Paper Feed All Pages From Select the paper source from which the paper is fed. Selecting Auto Select selects the paper source that matches the Paper Setting on the printer First Page From/ automatically. Remaining From You can also select the paper source for page.
Page 91: Printing Jpeg Files From A Memory Device
User's Guide Printing Printing JPEG Files from a Memory Device Note: If you have more than 999 images on your memory device, images are automatically divided into groups and the group selection screen is displayed. Images are sorted by the date they were taken. 1.
Page 92: Menu Options For Memory Device
User's Guide Printing 5. Set the paper source that you want to use on the Basic Settings tab. 6. Set the other items on the Advanced tab as necessary. For more information on detailed settings, see the menus for Memory Device. 7.
Page 93 User's Guide Printing ❏ Fix Red-Eye Select On to automatically fix the red-eye effect in photos. Corrections are not applied to the original file, only to the printouts. Depending on the type of photo, parts of the image other than the eyes may be corrected.
Page 94: Printing From Smart Devices
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
Page 95 Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product.
Page 96 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark.
Page 97: Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 98: Using Airprint
1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.
Page 99: Copying
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF. 2. Select Copy on the home screen. 3.
Page 100: Copying Multiple Originals Onto One Sheet
User's Guide Copying Related Information “Copying Basics” on page 99 & Copying Multiple Originals onto One Sheet You can copy two or four originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Multi-Page, and then select 2-up or 4-up. You can also specify the layout order and orientation of the original.
Page 101 User's Guide Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.
Page 102: Advanced Menu Options For Copying
User's Guide Copying ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. ❏ 4-up Copies four single-sided originals onto a single sheet in 4-up layout. Select the layout order and the orientation of your original.
Page 103 User's Guide Copying ❏ Remove Background Adjust the density of the background color. Select + to make it bright (white) and select - to make it dark (black). Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet.
Page 104: Scanning
You can save the scanned image to a memory device. You need not set any settings before scanning. Cloud You can send scanned images to cloud services. Before scanning, make settings on the Epson Connect. Computer (WSD) You can save the scanned image to a computer connected to the printer, using WSD feature. If you are using the Windows 7/Windows Vista, you need to make WSD settings on your computer before scanning.
Page 105 User's Guide Scanning Note: ❏ The scanner and the computer should be connected to the same network. Contact your administrator for the network settings. ❏ If you want to save scanned images to an FTP server, contact the FTP server administrator to confirm the server information.
Page 106 User's Guide Scanning Related Information “Preparation 2: Create a Shared Folder on the Computer” on page 106 & Create a folder on the computer, and then set the folder to be shared on the network. Preparation 2: Create a Shared Folder on the Computer Create a folder on the computer, and then set the folder to be shared on the network.
Page 107 User's Guide Scanning 10. Right-click the created folder, and then select Properties. Grant change access permission to share access permissions for the user account. This is applied when the user accesses the folder over a network. 11. Select the Sharing tab on the Properties window. 12.
Page 108 User's Guide Scanning Note: Follow the steps below to check the user name. ❏ Windows 10: Right-click the start button or press and hold it, and then select Control Panel > User Account. ❏ Windows 8.1/Windows 8: Select Desktop > Settings > Control Panel > User Account. ❏...
Page 109 User's Guide Scanning 1. Select Settings from the home screen. 2. Select Contacts Manager, and then select Register/Delete. 3. Select Add Entry, and then select Add Contact. 4. Select Network Folder/FTP. 5. Make the necessary information. ❏ Registry Number: Set a registration number for the address. ❏...
Page 110 User's Guide Scanning 6. Click Contacts. 7. Select a number that has not been used, and then click Edit. 8. Enter necessary information, and then click Apply. ❏ Name: Enter a name to display in the contacts list. ❏ Index Word: Enter the index word used when searching in the contacts list. ❏...
Page 111 User's Guide Scanning ❏ To select from the contacts list: Select Contacts, select a contact, and then select Close. You can search for a folder from the contacts list. Enter the search keyword into the box at the top of the screen.
Page 112 User's Guide Scanning Color Mode: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image. ❏ Compression Ratio Select how much to compress the scanned image. ❏ PDF Settings When you have selected PDF as the save format setting, use these settings to protect PDF files.
Page 113: Scanning To An Email
User's Guide Scanning ❏ Erasing Position Select the position to remove the punch holes. ❏ Orientation (Original) Select the orientation of the original. File Name: ❏ Filename Prefix Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏...
Page 114 User's Guide Scanning Note: ❏ The number of recipients you selected is displayed on the right of the screen. You can send emails to up to 10 addresses and groups. If groups is included in recipients, you can select up to 200 individual addresses in total, taking addresses in the groups into account.
Page 115 User's Guide Scanning Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original.
Page 116: Scanning Using The Settings Registered On The Computer (Document Capture Pro)
User's Guide Scanning Scanning Using the Settings Registered on the Computer (Document Capture Pro) You can register a series of operations as a job using Document Capture Pro. Registered jobs can be performed from the printer's control panel. If you create the job to save the scanned image to the computer, you can perform the job from the printer and save the scanned image to the computer.
Page 117 User's Guide Scanning Creating and Registering a Job (Mac OS) Note: Operations may vary depending on the operating system and the software version. See the software help for details on using the features. 1. Start Document Capture. 2. Click the icon on the main window.
Page 118 User's Guide Scanning 2. Select General Settings > Scan Settings > Document Capture Pro. 3. Select the operation mode. ❏ Client Mode: Select this if Document Capture Pro is installed on Windows or Mac OS. ❏ Server Mode: Select this if Document Capture Pro is installed on a Windows Server. Next, enter the server address.
Page 119: Scanning To A Memory Device
User's Guide Scanning Scanning to a Memory Device You can save the scanned image to a memory device. 1. Insert a memory device into the printer's external interface USB port. 2. Place the originals. Note: If you want to scan multiple originals or make 2-sided scans, place all of the originals in the ADF. 3.
Page 120 User's Guide Scanning 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping.
Page 121: Scanning To The Cloud
❏ Add Time Add the time to the file name. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
Page 122: Scanning To A Computer (Wsd)
User's Guide Scanning ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping.
Page 123 User's Guide Scanning 1. Place the originals. Note: If you want to scan multiple originals, place all of the originals on the ADF. 2. Select Scan on the home screen. 3. Select Computer (WSD). 4. Select a computer. 5. Tap Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista.
Page 124: Scanning From A Computer
Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Page 125: Scanning Using Epson Scan 2
6. Click OK. Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
Page 126 User's Guide Scanning ❏ Document Size: Select the size of the original you placed. ❏ (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed. ❏...
Page 127 You can select another folder or create a new folder by selecting Select from the list. 6. Click Scan. Related Information “Placing Originals” on page 35 & “Application for Scanning Documents and Images (Epson Scan 2)” on page 177 &...
Page 128: Scanning From Smart Devices
Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
Page 129: Scanning Using Epson Iprint
Scanning Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. Home screen displayed when the application is started.
Page 130: Scanning By Touching Smart Devices To The N-Mark
The location and NFC functions vary depending on the smart device. See the documentation provided with your smart device for details. ❏ Installed Epson iPrint on your smart device. Touch your smart device to the printer's N-Mark to install it.
Page 131: Faxing
User's Guide Faxing Faxing Before Using Fax Features Check with your administrator that the following settings have been completed. ❏ The phone line, the printer, and (if necessary) the telephone have been connected correctly ❏ Fax basic settings (at least Fax Setting Wizard) have been completed Sending Faxes Using the Printer Sending Faxes Using the Control Panel Related Information...
Page 132 User's Guide Faxing ❏ To select from the contacts list: Select Contacts and select recipients you want to send. If the recipient you want to send to has not been registered in Contacts yet, tap to register it. ❏ To select from the sent fax history: Select Recent, and then select a recipient. ❏...
Page 133: Sending Faxes Dialing From The External Phone Device
User's Guide Faxing “Placing Originals” on page 35 & “Menu Options for Faxing” on page 145 & “Checking the Status or Logs for Fax Jobs” on page 154 & Sending Faxes Manually After Confirming the Recipient's Status You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting.
Page 134: Sending Faxes On Demand (Using Polling Send/Bulletin Board Box)
User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. When you hear a fax tone, tap , and then hang up the handset. Note: When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs scanning and sending simultaneously.
Page 135 User's Guide Faxing Related Information “Storing a Document in the Polling Send/Bulletin Board Box” on page 135 & “Polling Send/Board” on page 151 & Registering a Bulletin Board Box You must register a bulletin board box for storing a document beforehand. Follow the steps below to register the box.
Page 136: Various Ways Of Sending Faxes
User's Guide Faxing Related Information “Placing Originals” on page 35 & “Polling Send/Board” on page 151 & “Checking the Status or Logs for Fax Jobs” on page 154 & Various Ways of Sending Faxes Related Information “Sending Many Pages of a Monochrome Document (Direct Send)” on page 136 &...
Page 137: Related Information "Placing Originals
User's Guide Faxing Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax. ❏ Sending a monochrome fax with Direct Send enabled ❏ Sending a color fax ❏ Sending a fax using a connected telephone ❏...
Page 138 User's Guide Faxing Related Information “Placing Originals” on page 35 & “Sending Faxes Automatically Using the Control Panel” on page 131 & “Fax Settings” on page 146 & “Checking the Status or Logs for Fax Jobs” on page 154 & Sending Different Size Documents Using ADF (Continuous Scan(ADF)) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes.
Page 139: Related Information "Placing Originals
User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. Send the fax. Related Information “Managing Contacts” on page 44 & “Placing Originals” on page 35 &...
Page 140: Receiving Faxes On The Printer
User's Guide Faxing Sending Faxes Using the Stored Document Feature 1. Select Fax Box on the home screen, and then select Stored Documents. 2. Select the document you want to send, check the content of the document, and then select Start Sending. When the message Delete this document after sending? is displayed, select Yes or No.
Page 141: Receiving Incoming Faxes
User's Guide Faxing Receiving Incoming Faxes There are two options in Receive Mode. Related Information “While Auto is Selected” on page 141 & “While Manual is Selected” on page 141 & While Manual is Selected This mode is mainly for making phone calls, but is also for faxing. Receiving Faxes When the telephone rings, pick up the handset.
Page 142: Receiving Faxes By Making A Phone Call
User's Guide Faxing Note: Set the number of rings to answer for the answering machine to a lower number than the number set in Rings to Answer. Otherwise, the answering machine cannot receive voice calls to record voice messages. For details on setting up the answering machine, see the manual supplied with the answering machine.
Page 143 User's Guide Faxing Receiving Faxes After Confirming the Sender's Status You can receive a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting. You can use this feature when you want to receive a fax from a fax information service by following an audio guide.
Page 144: Saving And Forwarding Received Faxes
User's Guide Faxing Saving and Forwarding Received Faxes Summary of the Features Check with the administrator for the status of the printer settings. For details, see the Administrator's Guide. Saving Received Faxes in the Printer The received faxes can be saved in the printer, and you can view them on the printer's screen. You can print only the faxes you want to print or delete unnecessary faxes.
Page 145: Viewing Received Faxes Saved In The Printer On The Lcd Screen
User's Guide Faxing Viewing Received Faxes Saved in the Printer on the LCD Screen 1. Select Fax Box on the home screen. Note: When there are received faxes that have not been read, the number of unread documents is displayed on the on the home screen.
Page 146: Recipient
User's Guide Faxing Recipient Select the menus on the control panel as described below: Fax > Recipient Keypad Manually enter a fax number. Contacts Select a recipient from the contacts list. You can also add or edit a contact. Recent Select a recipient from the sent fax history.
Page 147: Sending A Fax Preferentially (Priority Send)
User's Guide Faxing Fax Send Settings Direct Send Sends a monochrome fax while scanning the originals. Since scanned originals are not stored temporarily in the printer's memory even when sending a large volume of pages, you can avoid printer errors due to a lack of memory. Note that sending using this feature takes longer than not using this feature.
Page 148: More
User's Guide Faxing More Selecting in Fax on the home screen displays the More menu. Transmission Log You can check the history of sent or received fax jobs. Note that you can also check the history of sent or received fax jobs from Job/Status. Fax Report Last Transmission Prints a report for the previous fax that was sent or received through polling.
Page 149: Menu Options For Fax Box
User's Guide Faxing Fax Settings Accesses Settings > General Settings > Fax Settings. Access the setting menu as an administrator. Related Information “Receiving Faxes by Polling (Polling Receive)” on page 142 & “Setting the Polling Send Box” on page 134 &...
Page 150: Stored Documents
User's Guide Faxing ❏ Save to Memory Device (Preview menu) ❏ Forward(Email) ❏ Forward(Folder) ❏ Send Fax ❏ Details When the message Delete When Complete is displayed, select On to delete faxes after completing processes such as Save to Memory Device or Forward(Email). (Box Menu) Print All This is displayed only when there are stored faxes in the box.
Page 151: Polling Send/Board
User's Guide Faxing preview screen ❏ : Reduces or enlarges. ❏ : Rotates the image to the right by 90 degrees. ❏ : Moves the screen in the direction of the arrows. ❏ : Moves to the previous or the next page. To hide the operation icons, tap anywhere on the preview screen except for the icons.
Page 152 User's Guide Faxing Related Information “Sending Faxes On Demand (Using Polling Send/Bulletin Board Box)” on page 134 & Polling Send You can find Polling Send in Fax Box > Polling Send/Board. Polling Send Box Displays the setting items and values in Settings in (Menu).
Page 153 User's Guide Faxing Unregistered Bulletin Board You can find Unregistered Bulletin Board in Fax Box > Polling Send/Board. Select one of the Unregistered Bulletin Board boxes. After registering a board, the registered name is displayed on the box instead of Unregistered Bulletin Board.
Page 154: Checking The Status Or Logs For Fax Jobs
User's Guide Faxing (Menu) Delete Document This item is displayed only when there is a stored document in the box. Deletes the document stored in the box. Settings Menus such as Name (Required) and Subaddress(SEP) are displayed. See the explanation for Unregistered Bulletin Board >...
Page 155: Checking Fax Jobs In Progress
User's Guide Faxing Received Fax Save/Forward Unprocessed Status Setting Saving in the inbox or the There are unread received documents in the inbox or the confidential box. confidential box Saving in an external memory There are received documents that have not been saved in the device because there is device no device containing a folder specifically created to save received documents connected to the printer or for other reasons.
Page 156: Checking The Fax Job History
You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer.
Page 157: Sending Documents Created Using An Application (Windows)
User's Guide Faxing Related Information “Software Update Tools (EPSON Software Updater)” on page 181 & “Installing the Latest Applications” on page 181 & Sending Documents Created Using an Application (Windows) By selecting a printer fax from the Print menu of an application like Microsoft Word or Excel, you can directly transmit data such as documents, drawings, and tables you have created, with a cover sheet.
Page 158 User's Guide Faxing ❏ Selecting a recipient (name, fax number and so on) from the contacts on the printer: If the recipient is saved in the contacts on the printer, do the steps below. Click the Contacts on Printer tab. Note: If your printer has a security function that allows administrators to restrict users from changing the printer's fax settings, you may need to enter an administrator password to continue.
Page 159: Sending Documents Created Using An Application (Mac Os)
User's Guide Faxing Note: ❏ To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel. ❏ If an error occurs during transmission, the Communication Error window appears. Check the error information and retransmit.
Page 160: Receiving Faxes On A Computer
Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...
Page 161: Saving Incoming Faxes On A Computer
User's Guide Faxing Saving Incoming Faxes on a Computer You can make settings to save incoming faxes on a computer by using the FAX Utility. Install the FAX Utility on the computer in advance. For details, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry screen is displayed on the computer screen while you are making settings, enter the password.
Page 162: Checking For New Faxes (Mac Os)
User's Guide Faxing ❏ : Checking for new faxes. ❏ : Importing new faxes is complete. 2. Right-click the icon, and then click Open the received fax folder. The received fax folder is displayed. Check the date and the sender in the file name, and then open the PDF file.
Page 163 User's Guide Faxing 1. Click the received fax monitor icon on the Dock to open Fax Receive Monitor. 2. Select the printer and click Open folder, or double click the printer name. 3. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format.
Page 164: Replacing An Ink Supply Unit And Other Consumables
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS 1.
Page 165: Ink Supply Unit Codes
The following are the codes for genuine Epson ink supply units. Note: ❏ Ink supply unit codes may vary by location. For the correct codes in your area, contact Epson support. ❏ Not all ink supply units are available in all regions.
Page 166 User's Guide Replacing an Ink Supply Unit and Other Consumables ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏...
Page 167: Replacing An Ink Supply Unit
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
Page 168 User's Guide Replacing an Ink Supply Unit and Other Consumables Related Information “Maintenance Box Handling Precautions” on page 167 &...
Page 169: Maintaining The Printer
We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Page 170: Checking And Cleaning The Print Head - Windows
User's Guide Maintaining the Printer Related Information “Loading Paper in the Paper Cassette” on page 28 & Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the paper cassette 1. 2. Access the printer driver window. 3.
Page 171 User's Guide Maintaining the Printer 3. Select Maintenance > Print Head Alignment. 4. Select one of the alignment menus. ❏ Ruled Line Alignment: Select this if vertical ruled lines appear misaligned. ❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals. 5.
Page 172: Cleaning The Paper Path For Ink Smears
User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1.
Page 173 User's Guide Maintaining the Printer 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: ❏ Using a dry cloth may damage the surface of the roller. ❏ Use the ADF after the roller has dried. 3.
Page 174: Cleaning The Scanner Glass
User's Guide Maintaining the Printer 4. Clean the part that is shown in the illustration. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏...
Page 175 User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 176: Network Service And Software Information
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
Page 177: Running Web Config On Windows
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.
Page 178: Adding The Network Scanner
❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
Page 179: Application For Configuring Scanning From The Computer (Document Capture Pro)
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select All Programs or Programs > Epson Software > Document Capture Pro. Starting on Mac OS Select Go > Applications > Epson Software > Document Capture.
Page 180: Application For Sending Faxes (Pc-Fax Driver)
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the menu >...
Page 181: Software Update Tools (Epson Software Updater)
Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
Page 182 ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest applications from the Epson website. ❏ Document Capture Pro cannot be installed from Epson Software Updater. Install it from the website below.
Page 183: Installing A Postscript Printer Driver
Follow the on-screen instructions to connect the printer to the computer. 5. Follow the on-screen instructions to install the PostScript printer driver. Installing a PostScript Printer Driver - Mac OS Download the printer driver from the Epson Support website, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/...
Page 184: Installing The Epson Universal Printer Driver (For Windows Only)
Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer driver , you can print from every Epson printer that supports this printer driver.
Page 185: Uninstalling Applications - Mac Os
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer...
Page 186: Printing Using A Network Service
If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.
Page 187: Solving Problems
000181, 000184 Printer error. Contact Epson Support. Non- The printer may be damaged. Contact Epson support or an authorised printing features are available. Epson service provider to request repairs. However, non-printing features such as scanning are available.
Page 188: Error Code On The Status Menu
Recovery Mode Contact your printer administrator. Related Information “Contacting Epson Support” on page 253 & “Software Update Tools (EPSON Software Updater)” on page 181 & “Installing the Latest Applications” on page 181 & Error Code on the Status Menu If a job does not complete successfully, check the error code displayed on the history of each job. You can check the error code by pressing the button, and then selecting Job Status.
Page 189 User's Guide Solving Problems Code Problem Solution The product was turned off by a power failure. The memory is full. Try the methods below to reduce the size of the print job. ❏ Lower the print quality and the resolution. ❏...
Page 190 User's Guide Solving Problems Code Problem Solution Confidential job data was deleted when the printer was turned off. The received fax was already deleted. The job was printed on one side only because the If you want to perform 2-sided printing, load paper paper loaded does not support double sided that supports 2-sided printing.
Page 191 User's Guide Solving Problems Code Problem Solution ❏ Increase the storage space in the memory device. There is not enough storage space available to save the data in the memory device. ❏ Reduce the number of documents. ❏ Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image.
Page 192 User's Guide Solving Problems Code Problem Solution ❏ Check the Location settings. A communication error has occurred. ❏ Print a network connection report to check if the printer is connected to the network. ❏ Delete the file with the same name. A file with the same name already exists in the specified folder.
Page 193 User's Guide Solving Problems Code Problem Solution ❏ Select Settings > General Settings > Network A DNS error has occurred. Settings > Advanced > TCP/IP, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point.
Page 194: Checking The Printer Status - Windows
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
Page 195: Removing Jammed Paper
User's Guide Solving Problems Removing Jammed Paper Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces. The LCD screen displays an animation that shows you how to remove jammed paper. Caution: Never touch the buttons on the control panel while your hand is inside the printer.
Page 196: Paper Feeds At A Slant
User's Guide Solving Problems “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 31 & Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Loading Paper in the Paper Cassette”...
Page 197: Power And Control Panel Problems
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. Related Information “Available Originals for the ADF”...
Page 198: Power Turns Off Automatically
User's Guide Solving Problems Power Turns Off Automatically ❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings. ❏ Select Settings > General Settings > Basic Settings, and then disable the Power Off Timer setting. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
Page 199: Checking The Connection (Network)
Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
Page 200 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.
Page 201: Checking The Printer Status From The Computer (Windows)
> Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Latest Applications”...
Page 202: Checking The Printer Status From The Computer (Mac Os)
Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 203: Printout Problems
User's Guide Solving Problems Printout Problems Adjusting the Print Quality If you notice a misaligned vertical lines, blurred images, or horizontal banding, adjust the print quality. Note: You may need to align the print head if your environment or paper type changes after aligning it. 1.
Page 204: Printout Is Scuffed Or Color Is Missing
User's Guide Solving Problems ❏ This pattern allows you to perform alignment if you see horizontal banding at regular intervals. Find and select the number for the least separated and overlapping pattern. Related Information “Loading Paper in the Paper Cassette” on page 28 &...
Page 205: Colored Banding Appears At Intervals Of Approximately 3.3 Cm
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Print Quality Adjustment feature. ❏...
Page 206: Print Quality Is Poor
Checking the ink supply unit ❏ Try to use genuine Epson ink supply units. This product is designed to adjust colors based on the use of genuine Epson ink supply units. The use of non-genuine ink supply units may cause print quality to decline.
Page 207: Paper Is Smeared Or Scuffed
User's Guide Solving Problems Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏...
Page 208: Printed Photos Are Sticky
& Images or Photos are Printed in Unexpected Colors When printing from the control panel, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. Change the Fix Photo setting from Auto to any other option. If changing the setting does not work, select Enhance Off as the Fix Photo setting.
Page 209: Printed Characters Are Incorrect Or Garbled
User's Guide Solving Problems Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ If there are any paused print jobs, printed characters may be corrupted. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.
Page 210: Moiré (Cross-Hatch) Patterns Appear In The Copied Image
User's Guide Solving Problems Related Information “Cleaning the Paper Path for Ink Smears” on page 172 & “Cleaning the Scanner Glass” on page 174 & “Cleaning the ADF” on page 172 & “Basic Menu Options for Copying” on page 100 &...
Page 211: Printing Slows Down Dramatically During Continuous Printing
User's Guide Solving Problems ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Control Panel From the home screen, select Settings > General Settings > Printer Settings > Bidirectional, and then enable it.
Page 212: Printer Does Not Print While Using Postscript Printer Driver
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
Page 213: Scanned Image Problems
“Cleaning the ADF” on page 172 & The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning.
Page 214: Offset Appears In The Background Of Images
❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.
Page 215: Cannot Scan The Correct Area On The Scanner Glass
❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.
Page 216: Cannot Save Scanned Images To The Shared Folder
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
Page 217: Saving The Scanned Images Takes A Long Time
User's Guide Solving Problems Messages Solutions Authentication error. Check the Make sure the user name and the password are correct on the computer and the authentication method, authenticated contacts on the printer. Also, make sure that the password has not expired. account, and authenticated password.
Page 218: Switch Between Private Network And Public Network
User's Guide Solving Problems Switch Between Private Network and Public Network The network place is set as a profile for network connections in Windows 7 or later. Shared settings and firewall settings are set according to the network place. Use Private network, Home network, or Work network to access the network in the home or the office. To access public wireless LANs such as in an airport or a station, use a Public network, which is safer than a private network.
Page 219 User's Guide Solving Problems 1. Click the Windows mark to display the start menu, and then click the setting icon. 2. On the Settings window, click Network and Internet. 3. On the Network and Internet window, click the connected network name. ❏...
Page 220: Other Scanning Problems
❏ Lower the resolution, and then scan again. When the resolution is high, scanning may take some time. ❏ The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. ❏ On the Configuration screen which is displayed by clicking the button in Epson Scan 2, if you set Quiet Mode on the Scan tab, the scanning speed may be reduced.
Page 221: Scanning Stops When Scanning To Pdf/Multi-Tiff
Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.
Page 222: Cannot Send Faxes
❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Page 223: Cannot Send Faxes To A Specific Recipient
User's Guide Solving Problems ❏ Check if you accidentally sent a fax using the subaddress feature. If you select a recipient with a subaddress from the contact list, the fax may be sent using the subaddress feature. ❏ When sending faxes using the subaddress feature, ask the recipient if their fax machine is capable of receiving faxes using the subaddress feature.
Page 224: Cannot Save Received Faxes To A Memory Device
User's Guide Solving Problems ❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the troubleshooting for information on handling a memory full error. ❏ 200 received documents have been saved in the inbox and the confidential box in total. ❏...
Page 225: Sent Fax Quality Is Poor
User's Guide Solving Problems “Sending Faxes Manually After Confirming the Recipient's Status” on page 133 & “Removing Jammed Paper” on page 195 & Sent Fax Quality Is Poor ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Change the Original Type setting on the control panel. If your originals contain both text and photos, select Photo.
Page 226: Received Faxes Are Not Printed
User's Guide Solving Problems Received Faxes Are Not Printed ❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the printer. ❏ If the printer has been set to save received faxes in the inbox or the confidential box, the received faxes are not automatically printed.
Page 227: Other Problems
> Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ Epson Scan 2 Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.
Page 228: Forgot Your Password
Related Information “External USB Device Specifications” on page 233 & Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 253 & Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
Page 229: Appendix
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 1600 Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or print result may adversely affected depending on the paper property or quality.
Page 230: Scanner Specifications
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏...
Page 231: Network Function List
IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...
Page 232: Wi-Fi Specifications
Appendix Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 Event Manager IPv4 ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ✓ ADF (2-sided scanning) ✓ Send a fax IPv4 ✓...
Page 233: Security Protocol
2 TB (formatted in FAT, FAT32, or exFAT.) You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) Epson cannot guarantee all operations of externally connected devices.
Page 234: Supported Data Specifications
User's Guide Appendix Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF version 1.0 or 2.0 compliant TIFF 6.0 compliant images as below ❏ RGB full color images (not compressed) ❏ Binary images (not compressed or CCITT encoded) PDF Version 1.7 compliant data file Image Size Horizontal: 80 to 10200 pixels...
Page 235: Electrical Specifications
Sleep mode: Approx. 1.4 W Power off: Approx. 0.2 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...
Page 236: Environmental Specifications
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
Page 237: Font Information
User's Guide Appendix Font Information Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico...
Page 238: Available Fonts For Pcl (Urw)
User's Guide Appendix Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic...
Page 239: List Of Symbol Sets
User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis URW Miryam Medium, Bold, Italic HP Miryam URW Koufi Medium, Bold Koufi URW Naskh Medium, Bold Naskh URW Ryadh Medium, Bold...
Page 240 User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Attribute Font Classification Name ✓ ✓ ✓ Norweg1 ✓ Roman Extension ✓ ✓ ✓ Italian ✓ ✓ ✓ ✓ ECM94-1 ✓ ✓ ✓ Swedis2 ✓ ✓ ✓ ✓ ✓...
Page 241 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ PsText ✓ ✓ ✓ ✓ IBM-US ✓ ✓ ✓ ✓ IBM-DN ✓ ✓ ✓ McText ✓ ✓ ✓ ✓ PcMultiling ✓ ✓ ✓ VeInternati ✓ ✓ ✓ PcEur858 ✓...
Page 242: Installing The Optional Units
User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ Pc864Ara ✓ Symbol ✓ Wingdings 579L ✓ ZapfDigbats ✓ OCR A ✓ OCR B ✓ OCR B Extension ✓ Code3-9 ✓ EAN/UPC Installing the Optional Units Optional Paper Cassette Unit Code The following is the code for the optional paper cassette unit.
Page 243 User's Guide Appendix 1. Turn off the printer by pressing the button, and then unplug the power cord. 2. Disconnect any connected cables. 3. Remove the optional paper cassette unit from its box, and then remove any protective materials. 4. Place the optional paper cassette unit where you want to set up the printer. 5.
Page 244 User's Guide Appendix 9. Pull out and reinsert the optional paper cassette unit to check that the optional paper cassette unit is displayed on the Paper Setting screen. Note: When uninstalling the optional paper cassette unit, turn off the printer, unplug the power cord, disconnect any cables, and then perform the installation procedure in reverse.
Page 245: Regulatory Information
Manufacturer: Seiko Epson Corporation Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 246: German Blue Angel
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
Page 247: Restrictions On Copying
User's Guide Appendix Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer. Copying of the following items is prohibited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏...
Page 248 User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink supply units installed. Removing the ink supply units can dry out the print head and may prevent the printer from printing.
Page 249 User's Guide Appendix 8. Close the scanner unit. 9. Uninstall the optional paper cassette if it is installed.
Page 250: Copyright
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or...
Page 251: Trademarks
Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Page 252 Note: microSDHC is built into the product and cannot be removed. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Page 253: Where To Get Help
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 254 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 255 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

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