Page 1 WF-M5799 User's Guide...
Page 3: Table Of Contents
Using Power Saving Settings ......................35 Changing the Sleep Timer Settings ....................35 Changing the Power Off Timer Settings ..................36 Epson Connect Solutions for Smartphones, Tablets, and More ............36 Setting Up Epson Connect Services....................37 Using Epson Email Print ....................... 38 Using the Epson iPrint Mobile App ....................
Page 4 Using Fire OS Printing ........................44 Using Windows 10 Mobile Printing ....................45 Using Epson Print and Scan App with Windows Tablets ..............45 Printing and Scanning with NFC from Your Android Device ............... 46 Wi-Fi or Wired Networking........................48 Network Security Recommendations ....................
Page 5 Copying Documents or Photos......................101 Copying Options..........................102 Printing from a Computer ........................106 Printing with the Standard Epson Printer Software - Windows ............106 Selecting Basic Print Settings - Windows ..................107 Paper Source Options - Windows ................... 109 Print Quality Options - Windows .....................
Page 6 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ........145 Selecting Basic Print Settings - Epson Universal Print Driver - Windows ........147 Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ... 150 Selecting Maintenance Options - Epson Universal Print Driver - Windows........152...
Page 7 Extended Settings - Epson Universal Print Driver - Windows ..........153 Selecting Default Print Settings - Epson Universal Print Driver - Windows........154 Locking Printer Settings - Epson Universal Print Driver - Windows ..........156 Epson Universal Print Driver Locked Setting Options ............. 157 Adding Network Printers - Epson Universal Print Driver - Windows..........
Page 8 Additional Scanning Settings - Main Settings Tab ............... 214 Additional Scanning Settings - Advanced Settings Tab ............... 215 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........216 Image Format Options......................... 218 Scan Resolution Guidelines ......................218 Scanning Special Projects........................
Page 9 Setting Up Contacts and Contact Groups..................244 Setting Up Contacts Using the Product Control Panel..............245 Creating a Contact ........................245 Editing or Deleting a Contact ....................247 Creating a Contact Group ....................... 248 Editing or Deleting a Contact Group..................249 Importing Contacts Using the Fax Utility - Windows ..............
Page 10 Checking Ink and Maintenance Box Status - Windows..............290 Checking Ink and Maintenance Box Status - Mac ............... 292 Purchase Epson Ink Packs and Maintenance Boxes ............... 294 Ink Supply Unit (Ink Pack) Part Numbers..................294 Removing and Installing Ink Packs....................295 Maintenance Box Replacement .......................
Page 11 Cleaning and Transporting Your Product ..................... 315 Cleaning Your Product ........................315 Transporting Your Product ....................... 318 Solving Problems ............................ 323 Checking for Software Updates......................323 Product Status Messages ........................ 324 Job Status Error Codes ........................326 Running a Product Check ........................ 331 Resetting Control Panel Defaults .....................
Page 12 Grainy Printout..........................356 Solving Scanning Problems ......................357 Scanning Software Does Not Operate Correctly ................. 358 Cannot Start Epson Scan 2 ......................358 Solving Scanned Image Quality Problems ..................359 Image Consists of a Few Dots Only..................... 359 Line of Dots Appears in All Scanned Images................360 Straight Lines in an Image Appear Crooked ................
Page 13 Sent Fax Quality is Poor ......................366 Sent Fax is Received in an Incorrect Size ................... 367 Received Fax Quality is Poor ...................... 367 Received Fax is Not Printed ......................367 Solving USB Device Problems ......................368 Cannot View or Print from a USB Device..................368 Cannot Save Files on a USB Device ...................
Page 14 Binding Arbitration and Class Waiver ....................399 Trademarks ............................402 Copyright Notice..........................402 libTIFF Software Acknowledgment....................403 A Note Concerning Responsible Use of Copyrighted Materials........... 404 Default Delay Times for Power Management for Epson Products ..........404 Copyright Attribution ........................404...
Page 15: Wf-M5799 User's Guide
WF-M5799 User's Guide Welcome to the WF-M5799 User's Guide. For a printable PDF copy of this guide, click here.
Page 16: Product Basics
See these sections to learn about the basic features of your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.
Page 17: Control Panel Buttons And Lights
Turning Off the Operation Time Out Setting Preventing PC Connection via USB Parent topic: Product Basics Control Panel Buttons and Lights power button and power light NFC (Near Field Communication) tag Received Fax light home button LCD screen help button Reset button Interrupt button Paper Setting button...
Page 18: Status Icon Information
Numeric keypad C Clear button Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a...
Page 19: Changing Lcd Screen Language
Icons Description A Wi-Fi connection is established. The number of bars indicates the connection's signal strength. No Wi-Fi Direct connection. A Wi-Fi Direct connection is established. Access to the product's functions are restricted to authorized users. Press the icon to log in to the product using a user name and password.
Page 20: Selecting The Date And Time
Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Date/Time Settings. You see a screen like this: 3.
Page 21: Selecting Your Country Or Region
Selecting Your Country or Region Before using your product, select the country or region in which you are using your product. Note: If you change the country or region, your fax settings return to their defaults and you must select them again.
Page 22 6. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen...
Page 23: Entering Characters On The Lcd Screen
Related tasks Setting User Feature Restrictions (Access Control) Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select •...
Page 24 You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset, such as Copy. You see the main screen for that function: 5. Select the settings you want to save and select Register.
Page 25 You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list.
Page 26: Setting User Feature Restrictions (Access Control)
Setting User Feature Restrictions (Access Control) Using Web Config Access Control settings, you can restrict access to product features for individual users to prevent misuse of the product. Restricted features require the user to enter an ID and password on the product control panel. After you set up feature restrictions, you must enable them using the product control panel.
Page 27: Adjusting Control Panel Sounds
Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Sound. You see a screen like this: 3.
Page 28: Turning Off The Operation Time Out Setting
2. Select Settings > General Settings > Basic Settings > LCD Brightness. You see a screen like this: 3. Press the – or + icons to decrease or increase the brightness. 4. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity.
Page 29: Preventing Pc Connection Via Usb
3. Select Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access to your product from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. Note: This setting can be locked by an administrator.
Page 30: Product Parts - Front
Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. Automatic Document Feeder (ADF) cover (F) ADF edge guides ADF input tray...
Page 31 Optional cassette 2 (C2) Rear paper feed edge guides Paper support and extension Feeder guard Rear paper feed slot (B) Output tray Paper cassette edge guides Paper cassette Parent topic: Product Parts Locations...
Page 32: Product Parts - Inside
Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Document cover Scanner glass Control panel USB Type A port for external devices...
Page 33 Scanner unit (J) Print head Ink pack tray Front cover (A) Front cover lock Parent topic: Product Parts Locations...
Page 34: Product Parts - Back
Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. LAN port USB port Service USB port for future use (do not remove sticker) Line port EXT port AC inlet...
Page 35: Using Power Saving Settings
Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic:...
Page 36: Changing The Power Off Timer Settings
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 37: Setting Up Epson Connect Services
• Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App. Setting Up Epson Connect Services...
Page 38: Using Epson Email Print
Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 39: Using The Epson Iprint Mobile App
Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
Page 40: Using Epson Scan To Cloud
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 41: Using Google Cloud Print
Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
Page 42: Setting Up Google Cloud Print On A Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
Page 43: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 44: Using Fire Os Printing
You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.
Page 45: Using Windows 10 Mobile Printing
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
Page 46: Printing And Scanning With Nfc From Your Android Device
Note: The location of your mobile device's NFC antenna varies. See your mobile device documentation for details. Epson iPrint opens on your device. Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step.
Page 47 6. If you are going to print, open the file you want to print in Epson iPrint. 7. Touch the NFC antenna of your Android device to the NFC tag on your product to start printing or scanning.
Page 48: Wi-Fi Or Wired Networking
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...
Page 49: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 50: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 51 7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. •...
Page 52: Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
Page 53 2. Press the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup twice. You see a screen like this: 5. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.
Page 54: Wi-Fi Protected Setup (Wps)
Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. Parent topic: Wi-Fi Direct Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Protected Setup (WPS)
Page 55: Printing A Network Status Sheet
You see a screen like this: 3. Select Router. 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
Page 56: Configuring Email Server Settings
You see a screen like this: 4. Select Network Settings > Network Status > Print Status Sheet. 5. Select Print to print the sheet. Examine the settings shown on the network status sheet to diagnose any problems you may have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings...
Page 57 You see a screen like this: 4. Scroll down and select Advanced. 5. Select Email Server > Server Settings. You see a screen like this: 6. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.
Page 58: Changing Or Updating Network Connections
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 59: Changing A Wi-Fi Connection To A Wired Network Connection
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 60: Disabling Wi-Fi Features
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.
Page 61: Enabling Epson Universal Print Driver (Pcl) Or Postscript Printing
Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support...
Page 62 3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
Page 63 After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
Page 64 6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.
Page 65: Installing The Postscript (Ps3) Printer Software - Windows
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software or Epson Universal Print Driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 66: Selecting Pdl (Page Description Language) Settings
8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
Page 67: Pdl Print Configuration Options
7. When you are finished, press the home button to exit. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing.
Page 68 PDL Print Configuration Available Description option settings Common Settings Paper Size Various sizes Sets the default paper size for PCL or PostScript printing Paper Type Various paper Sets the default paper type for PCL or PostScript types printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape...
Page 69 PDL Print Configuration Available Description option settings Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and proportional (availability depends on font source and number settings) Symbol Set Various Selects the default symbol set. If the selected font is not available for the selected symbol set, the font source and number are replaced with IBM-US (the default setting).
Page 70: Selecting Printer Language And Interface Settings
PDL Print Configuration Available Description option settings PDF Page Size Various sizes Selects the paper size when printing a PDF file. If Auto is selected, the paper size is determined based on the size of the first page. Parent topic: Selecting PDL (Page Description Language) Settings Selecting Printer Language and Interface Settings You can select printer language and interface settings using the control panel on the product.
Page 71: Printing Language And Interface Options
Home screen. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use.
Page 72: Printing A Pcl Or Ps3 (Postscript) Status Sheet
3. Scroll down and select Printer Status/Print. 4. Select Print Status Sheet. 5. Select PS3 Font List or PCL Font List. 6. Select Print to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing...
Page 73: Loading Paper
Loading Paper or Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Capacity Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Installing the Optional Paper Cassette Unit You can install an optional paper cassette unit to provide more paper capacity.
Page 74 3. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down.
Page 75: Enabling The Optional Paper Cassette - Windows
You need to enable the optional paper cassette unit before you can use it with the printer software. Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the link below to enable the optional cassette unit.
Page 76 • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click your printer name and select Printer properties.
Page 77: Enabling The Optional Paper Cassette - Mac
Parent topic: Installing the Optional Paper Cassette Unit Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassette - Mac You need to enable the optional paper cassette unit before you can use it with the printer software.
Page 78: Loading Paper In The Cassette
4. Select the optional cassette unit you installed as the Lower Cassette setting. 5. Click OK. The optional paper cassette is now enabled. Parent topic: Installing the Optional Paper Cassette Unit Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal (8.5 ×...
Page 79 2. Slide the front edge guide outward all the way, then slide the side edge guides to the paper size you are using. 3. Load paper with the printable side facedown and slide the front edge guide against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides.
Page 80 4. Insert the paper cassette all the way into the product. 5. Do one of the following: • Select the size and type of paper you loaded on the LCD screen. • Press the Paper Setting button and select the paper source, then select the size and type of paper you loaded.
Page 81: Loading Paper Or Envelopes In The Rear Paper Feed Slot
Paper Loading Capacity Related tasks Loading Paper or Envelopes in the Rear Paper Feed Slot Loading Paper or Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot. 1.
Page 82 3. If you are inserting a stack of paper, fan the sheets and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
Page 83 • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper, but not too tightly. 6. Extend the output tray. 7.
Page 84: Paper Loading Capacity
• Press the Paper Setting button and select the paper source, then select the size and type of paper you loaded. • Select the size and type of paper you loaded in the Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting menu. Always follow these paper loading guidelines: •...
Page 85 Standard and Thick Paper Capacity You can load up to the following number of sheets in the rear paper feed slot: • 80 sheets of standard paper; load only 1 sheet of paper in a user-defined size between 14 inches (355.6 mm) and 236 inches (6000 mm) long •...
Page 86 1117.6 mm]) * Select the paper specification link below to view the list of available paper sizes. Note: Half Letter size is not available when printing with the PostScript printer driver. Epson Paper Capacity Paper type Loading capacity Cassette 1...
Page 87: Double-Sided Printing Capacity
Matte Double-sided Note: When printing at a user defined size on genuine Epson paper, you can only print at Standard or Normal print quality. Even if the printer driver allows you to choose a better print quality, the printer will print using Standard or Normal print quality.
Page 88: Available Epson Papers
(U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country.
Page 89: Paper Or Media Type Settings - Printing Software
Colored paper Color Pre-printed paper Preprinted Envelopes Envelope Epson Presentation Paper Matte Epson Premium Premium Presentation Paper Matte Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Thick paper (25 to 43 lb [91 to 160 g/m Thick Paper 1...
Page 90: Selecting The Paper Settings For Each Source - Control Panel
For this paper Select this paper Type or Media Type setting Thick paper (43 to 68 lb [161 to 256 g/m Thick Paper 2 Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
Page 91: Paper Type Settings - Control Panel
Envelope Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Thick paper up to 25 to 413 lb (91 to 160 g/m Card Stock 1 Thick paper up to 43 to 68 lb (161 to 256 g/m...
Page 92: Selecting Default Paper Settings - Administrator
Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
Page 93: Paper Source Settings Options
You see a screen like this: 5. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. •...
Page 94: Selecting The Universal Print Settings
Paper Source Available settings Description Settings option Auto Select Copy Select On for any of these settings to automatically print on Settings paper from any source containing paper that matches your paper settings Other Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not Paper Type Notice match the loaded paper...
Page 95: Universal Print Settings Options
3. Adjust the settings as necessary. 4. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Available settings Description...
Page 96: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Page 97: Placing Originals In The Automatic Document Feeder
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
Page 98 Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 1. Slide the ADF edge guides outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
Page 99 3. Insert the originals into the ADF faceup and top-edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up.
Page 100 4. Slide the ADF edge guides against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related references Mac System Requirements Copying Options Related topics Copying Scanning Faxing...
Page 101: Copying
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Page 102: Copying Options
9. Select Presets to save your copy settings. Note: Presets can be locked by an administrator. If you can't access or change this setting, contact your administrator for assistance. 10. When you are ready to copy, press the Copy icon. Note: To cancel printing, press the stop button or select Cancel.
Page 103 Copying option Available settings Description Reduce/Enlarge Auto Fit Page Automatically sizes the image to fit the paper size you selected 100% Copies the original at its full size 195%->45% and Automatically converts from one size to another other conversions Automatically increases or decreases the size of the image by the percentage you enter (range is 25% to 400%) Original Size Various sizes...
Page 104 Copying option Available settings Description Finishing Group (Same Select to print multiple copies of a multi-page document in Pages) unordered groups Collate (Page Select to print multiple copies of a multi-page document in Order) ordered sets Orientation Up Direction Specifies the orientation of your originals (Original) Up Direction: Left Direction...
Page 105 Copying option Available settings Description ID Card Copy Select On to copy both sides of an ID card onto one side of a sheet of paper Parent topic: Copying...
Page 106: Printing From A Computer
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Page 107: Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 108 Note: Enabling Quiet Mode may reduce printing speed. Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software...
Page 109: Paper Source Options - Windows
Double-sided Printing Capacity Related tasks Entering a User ID and Password for Printing Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 110: Selecting Double-Sided Printing Settings - Windows
2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
Page 111 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
Page 112 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Capacity Related tasks Selecting Basic Print Settings - Windows...
Page 113: Double-Sided Printing Options - Windows
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Page 114: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 115: Image Options And Additional Settings - Windows
5. Select any of the Additional Settings options to customize your print. Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 116: Header/Footer Settings - Windows
Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation. High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.
Page 117: Selecting A Printing Preset - Windows
Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.
Page 118 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
Page 119: Selecting Extended Settings - Windows
4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
Page 120: Extended Settings - Windows
7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Page 121: Printing Your Document Or Photo - Windows
Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 122: Locking Printer Settings - Windows
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
Page 123 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows...
Page 124: Locked Setting Options
Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern...
Page 125 2. Click the Printer and Option Information button. 3. Select the Save Access Control Settings checkbox. 4. Click the Settings button. 5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows...
Page 126: Selecting Default Print Settings - Windows
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
Page 127: Changing The Language Of The Printer Software Screens
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the...
Page 128: Changing Automatic Update Options
• To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows...
Page 129: Printing With The Built-In Epson Driver - Windows 10 S
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Page 130 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
Page 131 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
Page 132 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
Page 133: Printing With The Epson Standard Printer Software - Mac
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections.
Page 134: Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Selecting Basic Print Settings - Mac...
Page 135 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 136 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 137: Paper Source Options - Mac
Print Quality Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 138: Selecting Page Setup Settings - Mac
Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 139: Selecting Print Layout Options - Mac
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up...
Page 140 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 141: Double-Sided Printing Options And Adjustments - Mac
2. If you selected ColorSync, select Other Profiles from the Profile drop-down menu to choose an available ColorSync profile. Color Matching - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching - Mac You can select from these settings on the Color Matching menu.
Page 142: Selecting Printing Preferences - Mac
Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.
Page 143: Printing Preferences - Mac
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 144: Checking Print Status - Mac
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.
Page 145: Printing With The Epson Universal Print Driver - Windows
Printing Your Document or Photo - Mac Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...
Page 146 • Windows 7: Click and select Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties.
Page 147: Selecting Basic Print Settings - Epson Universal Print Driver - Windows
Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
Page 148 You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
Page 149 13. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper or Media Type Settings - Printing Software...
Page 150: Selecting Additional Layout And Print Options - Epson Universal Print Driver - Windows
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
Page 151 Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Header/Footer Settings - Windows...
Page 152: Selecting Maintenance Options - Epson Universal Print Driver - Windows
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.
Page 153: Extended Settings - Epson Universal Print Driver - Windows
• Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows...
Page 154: Selecting Default Print Settings - Epson Universal Print Driver - Windows
Selecting Maintenance Options - Epson Universal Print Driver - Windows Selecting Default Print Settings - Epson Universal Print Driver - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 155 EPSON Universal Print Driver and select Manage > Printing Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 7: Click and select Devices and Printers.
Page 156: Locking Printer Settings - Epson Universal Print Driver - Windows
EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 7: Click and select Devices and Printers.
Page 157: Epson Universal Print Driver Locked Setting Options
6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Page 158: Adding Network Printers - Epson Universal Print Driver - Windows
Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
Page 159 2. Click the Optional Settings tab. You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
Page 160 The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Page 161: Printing With The Postscript (Ps3) Printer Software - Windows
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
Page 162: Selecting Basic Print Settings - Postscript Printer Software - Windows
You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print.
Page 163 • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) •...
Page 164 You see the Paper/Quality tab of your printer settings window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Click the Layout tab.
Page 165 You see this window: 7. Select the orientation of your document. 8. To print on both sides of the paper, select one of the Print on Both Sides settings. 9. To change the printing order of the pages, select one of the Page Order settings. 10.
Page 166: Selecting Additional Layout And Print Options - Postscript Printer Software - Windows
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button on the Paper/Quality tab. 1. Select the size of the paper you loaded as the Paper Size setting. 2.
Page 167: Selecting Default Print Settings - Postscript Printer Software - Windows
Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 168: Printing With The Postscript (Ps3) Printer Software - Mac
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 169: Enabling The Optional Paper Cassettes - Postscript Printer Software - Mac
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 170: Selecting Basic Print Settings - Postscript Printer Software - Mac
You see a screen like this: 4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks Enabling the Optional Paper Cassette - Mac Selecting Basic Print Settings - PostScript Printer Software - Mac...
Page 171 • A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) •...
Page 172 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 173 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 174 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the Media Type setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. •...
Page 175: Selecting Page Setup Settings - Postscript Printer Software - Mac
Selecting Print Layout Options - PostScript Printer Software - Mac Printing Your Document or Photo - PostScript Printer Software - Mac Selecting Page Setup Settings - PostScript Printer Software - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Page 176: Selecting Print Layout Options - Postscript Printer Software - Mac
Selecting Print Layout Options - PostScript Printer Software - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 177: Sizing Printed Images - Postscript Printer Software - Mac
Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.
Page 178: Printing Your Document Or Photo - Postscript Printer Software - Mac
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. •...
Page 179: Checking Print Status - Postscript Printer Software - Mac
Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Checking Print Status - PostScript Printer Software - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
Page 180 2. Select the Active tab. 3. Select the job you want to cancel and select Cancel. 4. Select Yes at the confirmation screen. Parent topic: Printing from a Computer...
Page 181: Scanning
Note: You can also scan using Document Capture Pro (Windows) or Document Capture (Mac). Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
Page 182 • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows. To use this feature on Windows 7 or Windows Vista, you must first set up WSD (Web Services for Devices) on the computer.
Page 183: Scanning To A Network Folder Or Ftp Server
Scanning to Email Adding and Assigning Scan Jobs with Document Capture Pro - Windows Adding and Assigning Scan Jobs with Document Capture - Mac Scanning to a Memory Device Scanning to the Cloud Scanning Using Web Services for Devices (WSD) - Windows Control Panel Scanning Options Parent topic: Starting a Scan...
Page 184 You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP.
Page 185: Scanning To Email
• Select Contacts and choose a saved folder from the Contacts list. 6. Select Scan Settings. 7. Select File Format to choose the file format for your scan. 8. Scroll down and change the File Name setting, if necessary. 9. Select any additional scan settings as necessary. 10.
Page 186 You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and press •...
Page 187: Adding And Assigning Scan Jobs With Document Capture Pro - Windows
1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 188 You see a window like this: 3. Click the Job Settings button. Note: If you do not see the button, click the < symbol in the Job bar.
Page 189 You see a window like this: 4. To add a scan job, click the New Job icon, enter a name for the new job, select settings as necessary, and click OK. You can now use the new scan job when you scan with Document Capture Pro. Note: See the Help information in Document Capture Pro for details.
Page 190: Adding And Assigning Scan Jobs With Document Capture - Mac
You can now select the assigned scan job when you scan to Document Capture Pro using your product's control panel. Parent topic: Starting a Scan Using the Product Control Panel Related topics Placing Originals on the Product Adding and Assigning Scan Jobs with Document Capture - Mac You can use Document Capture to create, edit, and delete scan jobs.
Page 191 1. Insert a external USB device into the product's USB port. 2. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF. 3. Press the home button, if necessary. 4.
Page 192: Scanning To The Cloud
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
Page 193: Scanning Using Web Services For Devices (Wsd) - Windows
You see a screen like this: 5. Press the plus sign and select a cloud destination. 6. Select Basic Settings options as necessary. 7. Select the Advanced tab and select options as necessary. 8. Select Presets to save your scan settings. Note: Presets can be locked by an administrator.
Page 194: Control Panel Scanning Options
4. Select Scan. 5. Select Computer (WSD). 6. Select a computer. 7. Select the Start icon. The scanned image is transferred to the selected computer. Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected.
Page 195 Scan to setting Available options Description File Format JPEG Select for photos. You can also select the Compression Ratio. Select for documents. You can also select the Compression Ratio and PDF Settings. TIFF (Single Page) Select for scanned files that you can print from a device.
Page 196: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 197 You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Related tasks Entering a User ID and Password for Scanning Starting a Scan from a Scanning Program...
Page 198: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 199 You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Related tasks Entering a User ID and Password for Scanning Related topics Placing Originals on the Product...
Page 200: Starting A Scan From A Smart Device
Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 201: Scanning With Document Capture Or Document Capture Pro
You see this window: 3. Select Access Control. 4. Enter your user name and password. 5. Click OK. Parent topic: Starting a Scan Scanning with Document Capture or Document Capture Pro Follow the instructions in these sections to scan using Document Capture (Mac) or Document Capture Pro (Windows).
Page 202: Setting The Operation Mode On The Product Control Panel
Related topics Placing Originals on the Product Setting the Operation Mode on the Product Control Panel Before scanning to Document Capture Pro, set the operation mode on the control panel. 1. Make sure you installed the product software and connected the product to your computer or network.
Page 203 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 204 6. If you want to select scan settings for a particular destination, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. If you do not see the Scan Settings button, click the <...
Page 205: Scanning With Document Capture Pro In Standard View - Windows
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 206 4. Select Scan Settings from the Scan Setting Name list (or select Scan > Scan Settings from the menu bar). You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6.
Page 207 You see a preview of your scan in the Document Capture Pro window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture Pro window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page(s) icon and follow the instructions on the screen.
Page 208: Scanning With Document Capture - Mac
Document Capture for details. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list.
Page 209 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window. 7. Click Scan.
Page 210 You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.
Page 211: Scanning In Epson Scan 2
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 212 2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary.
Page 213 5. Select the Resolution setting you want to use for your scan. 6. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 7. Reinsert your original into the ADF, if necessary.
Page 214: Available Document Source Settings
Scanning in Epson Scan 2 Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 215: Additional Scanning Settings - Advanced Settings Tab
Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 216: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Page 217 12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Related topics Placing Originals on the Product...
Page 218: Image Format Options
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.
Page 219: Scanning Special Projects
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
Page 220 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it.
Page 221 You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the cloud server or service destination icons in the Scan and... section of the window. Your product starts scanning and you see the settings window.
Page 222: Scanning To A Sharepoint Server Or Cloud Service - Mac
Scanning to a SharePoint Server or Cloud Service - Mac You can use Document Capture to upload scanned images to a SharePoint server or a cloud service. 1. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list.
Page 223: Scanning Multi-Page Originals As Separate Files - Windows
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 224 You see a window like this: 4. Click the Scan Settings button. Note: If you do not see any icons, click the < symbol in the Job bar.
Page 225 You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) in the Scan and... section of the window. Your product starts scanning and you see the settings window.
Page 226 You see a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11.
Page 227: Faxing
Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
Page 228 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Page 229 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.
Page 230: Setting Up Fax Features
Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Page 231: Using The Fax Setting Wizard
Using the Fax Setting Wizard You can setup the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically displayed when the product is turned on for the first time. You can also change these settings individually from the Fax Settings menu.
Page 232: Selecting The Line Type
7. On the Receive Mode Setting screen, do one of the following: • If you have connected an external telephone or answering machine to the product, select Yes. • If you did not connect an external telephone or answering machine, select No. (Receive Mode is automatically set to Auto;...
Page 233: Setting The Number Of Rings To Answer
You see a screen like this: 3. Select Access Code and select Use. 4. Select the Access Code field and use the displayed keypad to enter the access code, such as 9. Then select OK. 5. Select OK to exit. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer...
Page 234: Selecting Advanced Fax Settings
3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
Page 235: Send Settings - Fax
Parent topic: Setting Up Fax Features Send Settings - Fax Select the send options you want to use for outgoing faxes. Setting Options Description Batch Send Sorts outgoing faxes by recipient in the product's memory, and then sends them as a batch Save Failure Data Saves faxes that failed to be sent in the product’s memory.
Page 236 Setting Options Description Common Settings Inbox Settings Sets up what happens when the fax memory is full, or sets up a password for the inbox Forward Settings Specifies a subject when forwarding a fax to an email address Print Settings Setting Options Description...
Page 237: Report Settings - Fax
Setting Options Description Print Start Timing All Pages Select to print incoming faxes after the product Received receives all of the pages of the document First Page Select to print incoming faxes as soon as the product Received receives the first page of the document Collation Stack Select On to print incoming faxes so that the pages are stacked in the correct page order.
Page 238: Basic Settings - Fax
Setting Options Description Fax Log Auto Print Does not print a fax log On(Every 30) Prints a fax log after every 30 fax jobs are completed On(Time) Prints a fax log at a specified time. If the number of completed fax jobs exceeds 30, the fax log prints before the specified time.
Page 239 Setting Options Description Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data Turns off Error Correction Mode (ECM); color faxes cannot be sent or received Dial Tone Detection Automatically dials the number you enter for faxing when the product detects a dial tone Turns off automatic dial tone detection, which may be necessary if the product is connected to a PBX...
Page 240: Security Settings - Fax
Setting Options Description Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax. If Receive Mode is set to Auto and an answering machine is connected to the product, make sure this setting is set higher than the number of rings your answering machine is set to answer a call.
Page 241: Setting Up The Fax Utility - Windows
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 242 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
Page 243: Setting Up Fax Features Using The Fax Utility - Mac
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
Page 244: Setting Up Contacts And Contact Groups
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.
Page 245: Setting Up Contacts Using The Product Control Panel
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance.
Page 246 You see a screen like this: 4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK.
Page 247: Editing Or Deleting A Contact
9. Select the Fax Number field, use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number, and select OK. You can enter up to 64 characters. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code.
Page 248: Creating A Contact Group
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK.
Page 249: Editing Or Deleting A Contact Group
3. Select Contacts. 4. Select the Add Contact icon. 5. Select Add Group. You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK.
Page 250 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Contacts. 4. Select the > icon next to the group you want to edit or delete. You see a screen like this: 5.
Page 251: Importing Contacts Using The Fax Utility - Windows
• Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window:...
Page 252 You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon. 6.
Page 253: Setting Up Speed/Group Dial Lists Using The Fax Utility - Mac
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts and Contact Groups Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac...
Page 254 You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window:...
Page 255: Sending Faxes
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Page 256: Sending A Fax Using The Keypad, Contact List, Or History
Parent topic: Sending Faxes Sending a Fax Using the Keypad, Contact List, or History You can send a fax from your product control panel by entering the fax number, or selecting the number from either the contact list or fax history. Note: You can send a black-and-white fax to up to 100 contacts or 99 groups at a time, or send a color fax to one recipient at a time.
Page 257 instead of the code. If your fax number requires a brief pause, select the - icon to insert a pause symbol (–). • Select from the contact list: Select Contacts to display the contact list. Select one or more contacts (select the contacts again to deselect it). You can also select the Search for Contacts field to search for recipients by name, index name, or entry number.
Page 258: Fax Sending Options
Related tasks Using Presets Selecting the Line Type Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Fax Sending Options While sending a fax, you can select Fax Settings and select these options. Setting Options Description Original Size (Glass) Various sizes Sets the size for a document placed on the scanner...
Page 259 Setting Options Description Continuous Scan (ADF) Off Select On to have the product to prompt if you want to scan another page after a document in the ADF has finished scanning. Note: If you leave the product with the prompt displayed for 20 seconds, the product starts sending the document.
Page 260: Sending A Fax At A Specified Time
Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and- white when you use this option.
Page 261: Sending A Fax On Demand
Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related tasks Selecting the Date and Time Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups...
Page 262: Sending A Stored Fax
5. Select Polling Send. 6. If you need to change any fax settings, select the icon, select Settings, and change the settings. 7. Select Add Document. 8. Select Store. Your document is scanned and stored until you overwrite it or delete it. Note: To display the stored job, press the Job/Status button.
Page 263: Dialing Fax Numbers From A Connected Telephone
4. Select the icon. 5. Select Extended Fax. 6. Select Store Fax Data to turn on the setting and select Close. 7. Select any other fax settings as necessary and select Close. 8. Select Store. 9. When you are ready to send the document, press the home button if necessary and select Fax Box.
Page 264: Sending Faxes Using The Fax Utility - Windows
You see this screen: 5. Select Fax Settings and select settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, select Send to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white.
Page 265 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
Page 266 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
Page 267: Sending Faxes Using The Fax Utility - Mac
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Page 268 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
Page 269 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
Page 270: Receiving Faxes
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
Page 271: Receiving Faxes Automatically
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
Page 272: Forwarding Received Faxes
6. Select Receive again to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address.
Page 273: Saving Faxes To An External Usb Device
2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Extended Fax. 5. Select Polling Receive to turn on the setting and select Close. 6. Select Close. 7. Enter the fax number you expect to receive the fax from. 8.
Page 274: Saving And Viewing Received Faxes
Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. The inbox and confidential boxes can hold a maximum of 200 faxes in total. Note: The inbox can be locked by an administrator. If you cannot access the inbox, contact your administrator for assistance.
Page 275: Selecting Received Fax Options Using The Fax Utility - Windows
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 276 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
Page 277 You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6.
Page 278: Checking Fax Status
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of fax jobs on the product control panel. 1.
Page 279: Printing Fax Reports
Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log automatically by turning on Fax Log Auto Print. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.
Page 280 Conditional Save/Forward List Print a list of the current conditional save/forward settings. Protocol Trace Print a detailed report for the previously sent or received fax. Parent topic: Printing Fax Reports...
Page 281: Using External Usb Devices With Your Product
Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
Page 282: Disconnecting A Usb Device
Number of files JPEG: Up to 9990* TIFF: Up to 999 PDF: Up to 999 * If the number of files exceeds 999, the files are displayed in groups. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1.
Page 283 2. Select Memory Device > JPEG. Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. You see a screen like this: 3.
Page 284: Printing Tiff Files
5. Do the following as necessary: • To change the print settings, select Basic Settings or Advanced and select the necessary settings. • To print more than one copy, select Copies and use the numeric keypad on the screen to select the number of copies (up to 99).
Page 285: Printing Pdf Files
Printing PDF Files You can select and print PDF files from a USB flash drive. 1. Press the home button, if necessary. 2. Select Memory Device > PDF. You see a list of the available files. 3. Select the file you want to print. You see information about the file.
Page 286 Print settings Available options Description Layout 1-Up Leaves a small margin around the image 20-up Prints 20 images on one page Index Prints thumbnail images with file information Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Quality...
Page 287: Transferring Files On A Usb Device
Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product. Setting Up File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic: Using External USB Devices with Your Product Setting Up File Sharing for File Transfers from Your Computer...
Page 288: Transferring Files From A Usb Device To Your Computer
Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product. Note: Do not transfer files to and from a USB device while you are printing from the device. 1.
Page 289: Replacing Ink Supply Units (Ink Packs) And Maintenance Boxes
The maintenance box stores ink that gets flushed from the system during print head cleaning. Note: Please dispose of your used Epson branded ink packs and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink packs and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 290: Checking Ink And Maintenance Box Status - Windows
You can also check the status of the ink pack and maintenance box from the product control panel. 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: The ink and maintenance box levels are displayed at the bottom of the screen. Note: The displayed ink and maintenance box levels are approximate.
Page 291 Note: If the ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar and select...
Page 292: Checking Ink And Maintenance Box Status - Mac
You see this window: 4. Deselect the Display Epson Offers checkbox. Parent topic: Check Ink and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status - Mac You can check the status of your ink and maintenance box using a utility on your Mac.
Page 293 • Replace or reinstall the maintenance box or an ink pack as indicated on the screen. Note: If an ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status.
Page 294: Purchase Epson Ink Packs And Maintenance Boxes
800-807-7766 in Canada. Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.
Page 295: Removing And Installing Ink Packs
Removing and Installing Ink Packs Make sure you have your replacement ink pack handy before you begin. You must install a new ink pack immediately after removing the old one. 1. If the ink pack is low or expended, you see a message on your product's LCD screen and on your computer screen.
Page 296 4. Remove the used ink pack from the tray. Note: Dispose of used ink packs carefully. Do not take the used ink pack apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 297 7. Make sure the top of the ink pack is level with the top of the tray and move the handle back to its original position.
Page 298 8. Slide the ink pack tray into the product until it clicks. Note: If you cannot insert the tray all the way, make sure the top of the ink pack is level with the top of the tray. 9. When you are finished, close and lock the front cover.
Page 299: Maintenance Box Replacement
Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Related concepts Purchase Epson Ink Packs and Maintenance Boxes Maintenance Box Replacement The maintenance box stores surplus ink that gets flushed from the system during print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box.
Page 300: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 301: Checking The Nozzles Using The Product Control Panel
Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2.
Page 302: Checking The Nozzles Using A Computer Utility
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 303 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
Page 304 If there are gaps or the pattern is faint, clean the print head. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 305: Print Head Cleaning
Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if ink is expended, and may not be able to clean it when ink is low. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Enabling the Periodic Cleaning Setting...
Page 306 Print head needs cleaning If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 307: Cleaning The Print Head Using A Computer Utility
Related topics Loading Paper Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows computer or Mac. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
Page 308 You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Page 309: Enabling The Periodic Cleaning Setting
• If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 310: Print Head Alignment
1. Press the home button, if necessary. 2. Select Settings > Maintenance > Periodic Cleaning. 3. Select On to enable the Periodic Cleaning setting. Parent topic: Print Head Cleaning Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head.
Page 311 7. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Ruled Line Alignment: Select the number representing the pattern with the least amount of separation or overlap. Select the number representing the pattern with the least misaligned vertical line.
Page 312: Print Quality Adjustment
8. Select Done. Parent topic: Print Head Alignment Related topics Loading Paper Print Quality Adjustment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to adjust the print quality. Note: Banding may also occur if your print head nozzles need cleaning.
Page 313 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 7. Check the printed patterns on the alignment sheet and select the following on the LCD screen: • For pattern 1, select the number representing the pattern with the least amount of separation or overlap.
Page 314: Cleaning The Paper Guide
8. Select Done. Parent topic: Print Quality Adjustment Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean in one of these sizes: Letter (8.5 ×...
Page 315: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
Page 316 6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
Page 317 7. Open the ADF cover. 8. Use a soft, moist, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. Note: Wait for the ADF rollers to dry before using the product.
Page 318: Transporting Your Product
Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, two or more people should lift and carry it using the hand positions shown here: •...
Page 319 7. Secure the print head to the case with tape as shown. Caution: Do not touch the white flat cable inside the product; otherwise, you may damage your product. 8. Lower the scanner unit.
Page 320 9. Uninstall the optional paper cassette, if necessary.
Page 321 10. Close the rear paper feed slot and output tray and lower the control panel. 11. Remove the output tray. 12. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation.
Page 322 Related concepts Print Head Cleaning Print Quality Adjustment Related tasks Removing and Installing Ink Packs...
Page 323: Solving Problems
Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 324: Product Status Messages
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 325 Cannot print because XX is out of Turn the product off and then back on again. Reinsert the order. You can print from another indicated paper cassette. If the error persists, contact Epson for cassette. support. You need to replace Ink Supply Replace the indicated ink packs.
Page 326: Job Status Error Codes
Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
Page 327 Code Condition/solution Memory is full. Reduce the size of the print job by lowering the print quality, changing the format setting, or reducing the number of graphics or the number and size of the fonts. Collated printing has failed due to a lack of available memory. Clear fonts and macros from the product's memory using the PDL Font >...
Page 328 Code Condition/solution The product cannot detect a dial tone. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting.
Page 329 Code Condition/solution An authentication error has occurred. Check the Server Settings in the Setup menu. If the problem cannot be cleared, contact your product administrator. A communication error has occurred. Check the network connection or the authentication settings in the Settings > General Settings > Scan Settings > Email Server > Server Settings menu.
Page 330 Code Condition/solution A communication error has occurred. Make sure the product is connected to the computer or network correctly. Make sure you have installed Document Capture or Document Capture Pro. If the problem cannot be cleared, contact your product administrator. An error occurred while saving data to an external USB memory device.
Page 331: Running A Product Check
Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the paper cassette. 3. Press the home button, if necessary. 4.
Page 332: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 333: Solving Setup Problems
You see a screen like this: 4. Select one of these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing •...
Page 334: Noise After Ink Installation
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 335: Product Cannot Connect To A Wireless Router Or Access Point
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 336: Network Software Cannot Find Product On A Network
• If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
Page 337: Product Does Not Appear In Mac Printer Window
4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
Page 338: Cannot Print Over A Network
Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. •...
Page 339: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 340: Solving Copying Problems
Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.
Page 341: Product Makes Noise When It Sits For A While
Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF, try these solutions: •...
Page 342: Solving Paper Problems
Related references Paper Jams Inside the Product Paper Feeding Problems Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jams Inside the Product Paper Ejection Problems Parent topic:...
Page 343: Paper Jams Inside The Product
• Do not load binder paper with holes in the cassette. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jams Inside the Product Paper Loading Capacity Paper Specifications Related tasks Cleaning the Paper Guide Related topics Loading Paper...
Page 344: Solving Problems Printing From A Computer
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.
Page 345: Product Icon Does Not Appear In Windows Taskbar
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • On a Mac, make sure the printer is added to the printer list. •...
Page 346: Printing Is Slow
4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows.
Page 347: Solving Postscript Printing Problems
1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 348: Nothing Prints Using The Postscript Printing Software
Parent topic: Solving PostScript Printing Problems Related topics Enabling Epson Universal Print Driver (PCL) or PostScript Printing Documents Print Incorrectly Using the PostScript Printing Software If your document does not print correctly, try these solutions: • If the file you are printing was created in an application that allows you to change the data format, such as Adobe Photoshop, make sure the settings in the application match the printer software settings.
Page 349: Solving Page Layout And Content Problems
1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
Page 350: Too Many Copies Print
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Mac Selecting Additional Layout and Print Options - Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple...
Page 351: Incorrect Margins On Printout
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. •...
Page 352: Incorrect Image Size Or Position
• If you are using the Windows PostScript printer software, the product cannot print binary data if it is connected to the computer using a USB cable. Try selecting ASCII or TBCP as the Output Protocol setting on the Device Settings tab in the printer properties. •...
Page 353: Solving Print Quality Problems
• Turn off any high speed settings in your product software. • Align the print head. • Adjust the print quality. • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Mac Selecting Basic Print Settings - Windows...
Page 354: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 355 Solving Print Quality Problems Related concepts Print Head Cleaning Print Quality Adjustment Related references Paper Specifications Available Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows...
Page 356: Faint Printout Or Printout Has Gaps
Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. •...
Page 357: Solving Scanning Problems
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Adjust the print quality. • You may need to increase the image resolution or print a smaller size; see your software documentation.
Page 358: Scanning Software Does Not Operate Correctly
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2. • Check the connection setting and test the connection using Epson Scan 2 Utility: Windows 10: Click and select EPSON >...
Page 359: Solving Scanned Image Quality Problems
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 360: Line Of Dots Appears In All Scanned Images
• If the Image Type setting is Black & White, adjust the Threshold and scan again. • Remove any lint or dirt from your original. • Do not press on the original or the document cover with too much force. Parent topic: Solving Scanned Image Quality Problems Related references...
Page 361: Image Colors Are Patchy At The Edges
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
Page 362: Ripple Patterns Appear In An Image
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Page 363: Solving Faxing Problems
• If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
Page 364 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Page 365: Cannot Receive Faxes With A Telephone Connected To Your Product
If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related references Job Status Error Codes Related tasks Connecting a Telephone or Answering Machine Selecting the Line Type Printing Fax Reports Receiving Faxes Automatically...
Page 366: Sent Fax Quality Is Poor
• If you set the product to save received faxes on a computer, turn on the selected computer. Once the faxes are saved on the computer, they are deleted from the product's memory. • If you set the product to save received faxes on a USB device, connect the selected USB device containing the save fax folder to the product.
Page 367: Sent Fax Is Received In An Incorrect Size
Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are sending a fax using the scanner glass, make sure your original is placed correctly and that the correct paper size is selected on the control panel.
Page 368: Solving Usb Device Problems
Related references Receive Settings - Fax Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device...
Page 369: Cannot Transfer Files To Or From A Usb Device
• Make sure memory devices are enabled on your product. • Make sure the device is compatible with the product. Parent topic: Solving USB Device Problems Related references Interface Specifications Receive Settings - Fax Related tasks Transferring Files from a USB Device to Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions:...
Page 370: Uninstalling Product Software - Mac
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan and click Uninstall.
Page 371: Where To Get Help
3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall.
Page 372 You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 373: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 374: Mac System Requirements
• Windows Server 2008 R2 • Windows Server 2008 • Windows Server 2003 R2 • Windows Server 2003 SP2 or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 375: Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 376: Printable Area Specifications
Parent topic: Technical Specifications Related references Paper Loading Capacity Printable Area Specifications Single sheets Top/bottom/right/left: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.85 inches (47 mm) minimum Reduced print quality area/bottom: 1.77 inches (45 mm) minimum...
Page 377: Automatic Document Feeder (Adf) Specifications
Envelopes Left/right: 0.12 inch (3 mm) minimum Top/bottom: 0.20 inch (5 mm) minimum Reduced print quality area/left: 0.71 inch (18 mm) minimum Reduced print quality area/right: 1.85 inches (47 mm) minimum Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper input Faceup loading Paper output...
Page 378: Scanning Specifications
Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 10200 × 14040 pixels at 1200 dpi Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: US letter or A4 Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 9600 dpi (in 1 dpi increments)
Page 379: Ink Pack Specifications
Technical Specifications Ink Pack Specifications Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.
Page 380: Dimension Specifications
Ink pack life Opened package: 2 years Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 8.6 °F (–13 °C) Ink thaws and is usable after 5 hours at 77 °F (25 °C) Parent topic: Technical Specifications...
Page 381: Electrical Specifications
Depth Storage: 21.1 inches (535 mm); with output tray installed Printing: 22.8 inches (578 mm) Weight Approx. 50.5lb (22.9 kg) (without ink pack or power cord) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50 to 60 Hz Rated current 0.9 to 0.5 A...
Page 382: Interface Specifications
Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Related references External USB Device Specifications External USB Device Specifications Do not use devices with the following requirements: •...
Page 383 Security WPA2-PSK (AES); complies with WPA2 standards with support for WPA/WPA2 Personal WPA-2 Enterprise (AES) WEP (64/128 bit) Note: Wi-Fi Direct mode supports only WPA2-PSK (AES) security. Frequency band 2.4 GHz Maximum radio-frequency 20 dBm (EIRP) power transmitted Communication mode Infrastructure mode Wi-Fi Direct (Simple AP);...
Page 384: Safety And Approvals Specifications
• Manufacturer: Seiko Epson Corporation • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 385 Font name Family HP equivalent Nimbus Mono PS Regular, Bold, Oblique, Bold CourierPS Oblique Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico Medium, Bold, Italic, Bold Italic CG Omega URW Coronet — Coronet URW Clarendon Condensed —...
Page 386: Pcl Fonts
Font name Family HP equivalent Symbol — Symbol URW Dingbats — Wingdings Dingbats — ITC Zapf Dingbats Standard Symbol — SymbolPS Parent topic: Technical Specifications PCL Fonts Scalable Fonts Font name Family HP equivalent Symbol set Nimbus Mono Medium, Bold, Italic, Bold Courier Italic Letter Gothic...
Page 387 Font name Family HP equivalent Symbol set Mauritius — Marigold Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium, Bold, Italic, Bold Arial Italic Nimbus Roman No9 Medium, Bold, Italic, Bold Times New Italic Nimbus Sans Medium, Bold, Oblique, Helvetica Bold Oblique Nimbus Sans Narrow Medium, Bold, Oblique, Helvetica Narrow...
Page 388: Pcl Mode 5 Symbol Sets
Font name Family HP equivalent Symbol set URW Koufi Medium, Bold Koufi URW Naskh Medium, Bold Naskh URW Ryadh Medium, Bold Ryadh Bitmap Font Line Printer, Symbol set 9 OCR/Barcode Bitmap Font (PCL5 Mode Only) Font name Family Symbol set OCR A —...
Page 389 Symbol set name Attribute Font classification Roman Extension Italian 1, 2, 3 EMC94-1 1, 2, 3, 9 Swedis2 1, 2, 3 ANSI ASCII 1, 2, 3, 7, 8 1, 2, 3 French2 1, 2, 3 German 1, 2, 3 Legal 1, 2, 3, 9 8859-2 ISO 1, 2, 3, 9...
Page 390 Symbol set name Attribute Font classification Windows 1, 2, 3 PsText 1, 2, 3 IBM-US 1, 2, 3, 9 IBM-DN 1, 2, 3, 9 McText 1, 2, 3 PcMultiling 1, 2, 3, 9 VeInternati 1, 2, 3 PcEur858 1, 2, 3 VeUS 1, 2, 3 PiFont...
Page 391 Symbol set name Attribute Font classification Hebrew8 1, 7 Pc862Heb 1, 7 PC-862, Hebrew 1, 7 Arabic8 HPWARA Pc864Ara Symbol Wingdings 579L ZapfDigbats OCR A OCR B OCR B Extension Code3-9 EAN/UPC Parent topic: Technical Specifications...
Page 392: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 393 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
Page 394: Ink Pack Safety Instructions
• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the document table when placing originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions.
Page 395: Wireless Connection Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
Page 396: Telephone Equipment Safety Instructions
When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
Page 397 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
Page 398 interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
Page 399: Binding Arbitration And Class Waiver
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
Page 400 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
Page 401 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 402: Trademarks
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 403: Libtiff Software Acknowledgment
(excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Page 404: A Note Concerning Responsible Use Of Copyrighted Materials
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.

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