Returning The Ptx5000 Chassis Or Components; Displaying Ptx5000 Component Serial Numbers - Juniper PTX5000 Hardware Manual

Returning the PTX5000 Chassis or Components

IN THIS SECTION

Displaying PTX5000 Component Serial Numbers | 634

PTX5000 Component Serial Number Locations | 636
Contact Customer Support to Obtain a Return Material Authorization | 657
Tools and Parts Required to Remove Components from a PTX5000 | 658
Packing the PTX5000 for Shipment | 658
Packing PTX5000 Components for Shipment | 659
Displaying PTX5000 Component Serial Numbers
Before contacting Juniper Networks, Inc. to request a Return Materials Authorization (RMA), you must
find the serial number on the PTX5000 or component. To list all of the PTX5000 components and their
serial numbers, enter the following command-line interface (CLI) command:
user@host> show chassis hardware
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number
Chassis
Midplane REV 03
FPM REV 08
PDU 0 Rev 05
PSM 0 Rev 05
PSM 1 Rev 04
PSM 2 Rev 04
PSM 3 Rev 05
CCG 0 REV 04
Routing Engine 0 REV 05
Routing Engine 1 REV 06
CB 0 REV 08
CB 1 REV 08
FPC 0 REV 18
JN11D1FD7AJA
711-031896 ABAC5589
760-030647 EG1679
740-032019 ZE00006
740-032022 ZJ00018
740-032022 ZC00052
740-032022 ZD00051
740-032022 ZJ00060
750-030653 EG3703
740-026942 P737A-002231
740-026942 P737A-002438
750-030625 EG5519
750-030625 EG5516
750-036844 EJ3080
Description
PTX5000
Midplane-8S
Front Panel Display
DC Power Dist Unit
DC 12V Power Supply
DC 12V Power Supply
DC 12V Power Supply
DC 12V Power Supply
Clock Generator
RE-DUO-2600
RE-DUO-2600
Control Board
Control Board
FPC
634