Avaya J129 Installing And Administering

Avaya J129 Installing And Administering

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Installing and Administering Avaya J129
IP Phone
Release 1.1
September 2017

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Summary of Contents for Avaya J129

  • Page 1 Installing and Administering Avaya J129 IP Phone Release 1.1 September 2017...
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION written consent of Avaya can be a criminal, as well as a civil offense FOR H.264 (AVC) AND H.265 (HEVC) CODECS MAY BE under the applicable law.
  • Page 4 AC adapters shipped with the equipment or specified by This equipment has been tested and found to comply with the limits Avaya to be used with the equipment. If you use any for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5 The trademarks, logos and service marks (“Marks”) displayed in this site, the Documentation, Hosted Service(s), and product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, its licensors, its suppliers, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark.
  • Page 6: Table Of Contents

    Physical layout ........................13 Connection jacks Chapter 3: Initial setup and connectivity................15 ® ........... 15 Avaya J129 IP Phone deployment in the Avaya Aura environment ................. 16 Avaya J129 IP Phone deployment in IP Office ....................... 16 Installation checklist ......................
  • Page 7 Chapter 9: System failover..................... 72 ....................72 Supported SIP environments ..................72 Failover and survivability overview ® ........74 Avaya J129 IP Phone survivability in the Avaya Aura environment ................. 74 Survivability controller determination ..............75 Advanced SIP Telephony feature determination ..........75 Synchronization with the Personal Profile Manager server .................
  • Page 8 Documentation ............. 85 Finding documents on the Avaya Support website ....................85 Viewing Avaya Mentor videos ..........................86 Support Appendix A: List of configuration parameters..............87 September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 9: Chapter 1: Introduction

    This document contains information about preparing Avaya J129 IP Phone for installation, deployment, initial administration, and administration tasks including data and security. This document is intended for people who install, administer, and maintain Avaya J129 IP Phone. September 2017 Installing and Administering Avaya J129 IP Phone...
  • Page 10: Chapter 2: Avaya J129 Ip Phone Overview

    Chapter 2: Avaya J129 IP Phone overview The Avaya J129 IP Phone is a SIP-based IP phone for unified communications. Avaya J129 IP Phone supports a single line with two call appearances on a dual line display. Specifications Specification Category...
  • Page 11 • RJ45 primary Ethernet (10/100 Mbps) network port. • RJ45 secondary Ethernet (10/100 Mbps) computer port. Power Ethernet • IEEE 802.3at • Single Port PoE injector (SPPoE) September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 12: Physical Layout

    The Beacon LED also flashes when you are on a call using the hands free speaker capability. Phone display Displays information such as time, softkey labels, and menu items. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 13: Connection Jacks

    Mutes and unmutes the microphone. Connection jacks The following image illustrates the connection jacks that are present on the back panel of Avaya J129 IP Phone models. The image schematically describes which device to connect in which jack. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 14 Avaya J129 IP Phone overview Network Computer Handset Port Port Jack September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 15: Chapter 3: Initial Setup And Connectivity

    Configure Manages and configures certificates through User, Session & Certificate Authority Communication Profile ® Figure 1: Avaya J129 IP Phone deployment in the Avaya Aura environment September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 16: Avaya J129 Ip Phone Deployment In Ip Office

    Manages and configures certificates through User, Session & Certificate Authority Communication Profile Figure 2: Avaya J129 IP Phone deployment IP Office Installation checklist Use this checklist to gather, record, and verify the information during the installation. Task Reference Check the prerequisites...
  • Page 17: Administration Methods

    LLDP — — — Settings file — ® Avaya Aura — — — — System Manager and IP Office Administration — — menu on the phone September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 18: Precedence Of Administration Methods

    • Avaya Aura Media Server 7.7.0.334. • A DHCP server for providing dynamic IP addresses to the Avaya J129 IP Phone. • A file server, an HTTP, HTTPS, or the Avaya Utility server for downloading the software distribution package and the settings file.
  • Page 19: Avaya Aura ® System Manager User Profile Worksheet

    ® Avaya Aura System Manager user profile worksheet Note: Avaya J129 IP Phone can be deployed on IP Office 10.0 SP2 onwards. For more information ™ about the prerequisites, see Avaya IP Office Platform SIP Telephone Installation Notes. Hardware requirements Ensure that the LAN uses: •...
  • Page 20: Downloading And Saving The Software

    46xxsettings.txt file, LLDP and DHCP. Note: For information about IP Office preinstallation data gathering, see Avaya IP Office Platform 10.0 SIP Telephone Installation Notes. Downloading and saving the software Before you begin Ensure that your file server is set up.
  • Page 21: Software Distribution Package

    Avaya support website. Note: From IP Office R 10.0 SP3 or later, the software distribution package for the Avaya J129 IP Phone is part of the IP Office admin CD. SIP software distribution package contains: • One or more software files •...
  • Page 22: Configuring The Settings File

    3. Set the required parameters. Note: Avaya J129 IP Phone parameters stored for a particular user are not reflected in other phones, for example, 9600 Series IP Deskphones, even if the SIP user is the same. 4. Save the Settings file.
  • Page 23: Wall Mounting Avaya J129 Ip Phone

    Before you begin Get the following items: • J129 wall mounting kit that contains a wall mount bracket, and an Ethernet cable. The part number of the wall mount bracket is 700512707. • Four #8 screws. The screws are not provided with the J129 wall mounting kit.
  • Page 24: Installing The Phone

    The phone checks for LLDP messages. b. The phone sends a DHCP DISCOVER message to discover the DHCP server in the network and invokes the DHCP process. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 25: Post Installation Checklist

    Settings file parameters and end user parameters on page 87 settings. Are you able to upgrade your phone? Device upgrade process on page 70 Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 26 For more information about IP Office specific installation, see the following IP Office documents: ™ • Avaya IP Office Platform Solution Description ™ • Avaya IP Office Platform Feature Description September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 27: Chapter 4: File Server Configuration

    Manages power and provides configurable Network server / parameters Switch (LLDP) for provisioning Avaya Aura ® System Manager ® Figure 3: Setup in Avaya Aura environment September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 28: Dhcp Options

    IP address by checking the contents of DHCP Option 6. At least one address in option 6 must be a valid, nonzero, dotted decimal address, otherwise the DNS address fails. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 29 Option 43 is processed only if the first code in the Option is 1 with a value of 6889. The value 6889 is an Avaya enterprise number. All values are interpreted as strings of ASCII characters that are accepted with or without a null termination character.
  • Page 30: Dhcp Vendor-Specific Option

    DHCP vendor-specific option You can set DHCP vendor-specific parameters by using DHCP option 43. The supported codes for Option 43 and the corresponding parameters are as follows: September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 31: Dhcp Site-Specific Option

    The command is SET HTTPDIR=<path>. In configurations where the upgrade and binary files are in the default directory on the HTTP server, do not use the HTTPDIR=<path>. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 32: Dhcp Lease Time

    Destination TCP port used for requests to https server in the range of 0 to 65535. The default is 443, the standard HTTPS port. TLSSRVR IP addresses or DNS names of Avaya file servers used to download configuration files. Firmware files can also be downloaded using HTTPS. Note: Transport Layer Security is used to authenticate the server.
  • Page 33: Parameter Configuration Through Dhcpack

    Option 15, if received DNSSRVR Option 6, if received, which might be a list of IP addresses HTTPSRVR The siaddr parameter, if that parameter is non-zero Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 34: Virtual Lan (Vlan) Overview

    VLAN separation The Avaya J129 IP Phone has an internal network switch that is capable of using VLANs to segregate traffic between the LAN port, the PC port and the internal port that goes to the CPU of the phone.
  • Page 35 Ethernet line (PC port) interface (PHY 1) (PHY2) ingress egress ingress egress LAN port PC port Internal Ethernet switch CPU port ingress egress Phone's CPU Phone September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 36: External Switch Configuration

    LAN port if they are untagged frames or tagged frames with VLAN ID= PHY2VLAN. In this mode, there is a complete separation between CPU port and PC port. In order to configure Avaya J129 IP Phone to work in this mode all the following conditions must be met:...
  • Page 37: Exceptions To The Vlan Forwarding Rules

    VLAN separation mode. In No VLAN separation mode all VLANs passes between LAN and PC port. However, the CPU port in this case receives all traffic even on VLANs which are not equal to L2QVLAN. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 38: Vlan Parameters

    VLANTEST is configured through: • Settings file • A name equal to value pair in DHCPACK message VLANSEPMODE Specifies whether the VLAN separation is enabled or disabled. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 39 Specifies the value of the VLAN priority portion of the VLAN tag when the phone generates tagged Ethernet frames from the internal CPU of the Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 40: Configuration Through Lldp

    After transmission begins, an LLDPDU is transmitted every 30 seconds. A delay of up to 30 seconds in phone initialization might occur if the file server address is delivered by LLDP and not by DHCP. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 41: Lldpdu Transmitted By The Phones

    Firmware version. Firmware Revision TIA LLDP MED Inventory – Software version or filename. Software Revision TIA LLDP MED Inventory – Serial Device serial number. Number Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 42: Tlv Impact On System Parameter Values

    L2QVLAN - Set to the VLAN ID in the TLV. L2QAUD - Set to the Layer 2 Priority value in the TLV. DSCPAUD - Set to the DSCP value in the TLV. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 43 A check is made as to whether a reset is necessary to obtain a new IP address due to a change in the values of the parameters L2Q or L2QVLAN. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 44: Tcp And Udp Ports

    Network Policy (Voice) TLV. TCP and UDP ports Avaya J129 IP Phone use different protocols, such as TCP, TLS, and UDP to communicate with other equipment in the network. Part of this communication identifies which TCP or UDP ports each piece of equipment uses to support each protocol and each task within the protocol.
  • Page 45: Transmitted Packets (Source = Sip Phone)

    443, unless explicitly Any unused port number TLS/SSL packets specified otherwise transmitted by the HTTP client of the phone. Any unused port number Transmitted Syslog messages Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 46 RTCP packets PORTAUD is even) or transmitted to an RTCP PORTAUD – 1 (if monitor PORTAUD is odd) System-specific Any unused port number Transmitted signaling protocol packets September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 47: Chapter 5: Avaya Aura Configuration For Phones

    Chapter 5: Avaya Aura configuration for phones SIP phone administration on Communication Manager The SIP-based calling features in the following table can be invoked directly on Avaya J129 IP ® Phone or using a feature button provisioned using Avaya Aura Communication Manager.
  • Page 48: Administering Emergency Numbers

    Emerg softkey is pressed. In Avaya J129 IP Phone you can set up to 100 additional emergency numbers to dial. You can define the numbers using the following parameter: •...
  • Page 49: Sip Phone Administration On Session Manager

    Emerg soktkey on the phone. User has to manually dial the emergency number. SIP phone administration on Session Manager Avaya J129 IP Phone might display a prompt asking for the extension and password during the ® administration on Avaya Aura Session Manager.
  • Page 50: About Controllers

    Platform Feature Description About controllers ® A controller is a proxy server that routes the calls. A controller, such as Avaya Aura Session Manager or IP Office, also works as a registrar and an interface between Communication Manager and phones.
  • Page 51: Chapter 6: Security

    Chapter 6: Security Security overview SIP-based Avaya J129 IP Phone provides several updated security features. When the phone is in a locked state, a user can only receive calls or make emergency calls. User logs and data are protected with the user account.
  • Page 52: Access Control And Security

    IP information The phone enables the user with ADMIN privileges to see the IP information on the phone screen. The parameter PROVIDE_NETWORKINFO_SCREEN controls the display information. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 53: Certificate Management

    WARNING with the category CERTMGMT. The logs are maintained and displayed if SYSLOG is enabled. MIB object tables and IDs are created for certificates installed on the phone. You can view the certificate attributes through an SNMP MIB browser. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 54: Identity Certificates

    • If the certificate does not have the SAN field, the phone validates the Common Name (CN) fields of the certificate. In this case, you need the following CN fields: - SIP domain name - IP address September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 55: Trusted Certificates

    OCSP is a protocol that is used for obtaining the revocation status of an X.509 digital certificate. A new trust store is created to store OCSP trust certificates on the phone. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 56: Parameter Configuration For Secure Installation

    The range is from 1024 to 2048. MYCERTRENEW Numeric Specifies the percentage used to calculate the renewal time interval out of the device certificate’s Validity Object. If Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 57 If the value contains $SERIALNO, $SERIALNO is replaced by the value of SERIALNO. If the value contains $MACADDR, $MACADDR is replaced by the value of MACADDR without the colon separators. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 58: Chapter 7: Phone Administration And Configuration

    Specifies an authentication code for accessing Admin menu. Value operation: • 27238: Specifies that the authentication code 27238 is set for accessing Admin menu. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 59: Accessing The Admin Menu After Log In

    Admin menu. Valid values are between 5 to 1440 minutes. Accessing the Admin menu after log in Procedure 1. Press Main Menu > Admin. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 60: Accessing The Ipv4 Settings

    The following parameters are available in VLAN menu: 802.1Q Choose one of the following options: • Auto: Automatic mode. • On: Turns on the configuration. • Off: Turns off the configuration. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 61: Using The Debug Mode

    4. Select Debug. The phone displays the following debug options: • Phone Report • Port Mirroring • SSH • SSH fingerprint • Svc control • Svc record September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 62: Setting The Ethernet Interface Control

    7. Use the Right Arrow key or the Change softkey to change the PC Ethernet setting to one of the following: • Auto • 10Mbps half • 10Mbps full • 100Mbps half • 100Mbps full • Disabled 8. Press Save. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 63: Setting The Group Identifier

    • Emergencies: SYSLOG_LEVEL=0 • Alerts: SYSLOG_LEVEL=1 • Critical: SYSLOG_LEVEL=2 • Errors: SYSLOG_LEVEL=3 • Warnings: SYSLOG_LEVEL=4 • Notices: SYSLOG_LEVEL=5 • Information: SYSLOG_LEVEL=6 • Debug: SYSLOG_LEVEL=7 6. Press Save. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 64: Restarting The Phone

    The two modes to detect the available environment are as follows: - Auto: Detects the Avaya environment automatically. - No: Does not detect the Avaya environment and switches to a non-AST mode. September 2017 Installing and Administering Avaya J129 IP Phone...
  • Page 65: Setting Site Specific Option Number (Sson)

    8. Press Details and use the Up and Down Arrow keys to view, add, or change the following settings: ® • Proxy: Specifies the IP address or DNS for Avaya Aura Session Manager deployments. The corresponding parameter is SIP_CONTROLLER_LIST. • Protocol: Specifies the type of protocol. The options are TCP, UDP, or TLS. The corresponding parameter is SIPSIGNAL.
  • Page 66: Using The View Administrative Option

    The model of the phone that is set MODEL by factory procedures. Backup SW version The version of the software backup. Gateway The address of the gateway. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 67: Setting The 802.1X Operational Mode

    • DOT1XSTAT: To support supplicant operation, set the parameter to one or two. Procedure 1. Press Main Menu > Admin. 2. In the Access code field, enter the admin menu password. 3. Press Enter. 4. Select 802.1X. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 68 - Unicast: If DOT1XSTAT = 1 - Multicast: If DOT1XSTAT = 2 7. Press Save. When you change the 802.1X data, the phone restarts after you exit the admin menu. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 69: Chapter 8: Maintenance

    After reset, the phone displays the Log In screen. Note: Avaya J129 IP Phone parameters stored for a particular user are not reflected in other phones, for example, 9600 Series IP Deskphones, even if the SIP user is the same.
  • Page 70: Device Upgrade Process

    PPM restores all user data on the device. Note: ® PPM is only available in an Avaya Aura environment. User profile parameters for backup The following table lists the parameters that are backed up on Personal Profile Manager (PPM).
  • Page 71 ENABLE_PHONE_LOCK Specifies whether to enable the lock screen password. SHOW_CALL_APPEARANCE Specifies whether for a user the device displays call _NUMBERS appearance numbers in the call containers. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 72: Chapter 9: System Failover

    Chapter 9: System failover Supported SIP environments Avaya J129 IP Phone work on the following environments: ® ® • Avaya Aura Session Manager with Avaya Aura Communication Manager • IP Office • Failover and survivable interoperability with the following SIP gateways:...
  • Page 73 • Advanced SIP Telephony (AST) feature determination: The phone verifies whether the ® controller supports the AST feature. AST feature is only available in an Avaya Aura environment. • Personal Profile Manager (PPM) synchronization: When AST mode is determined and enabled, then the phone starts the PPM synchronization process.
  • Page 74: Avaya J129 Ip Phone Survivability In The Avaya Aura Environment

    Manager ® Figure 5: Survivability in Avaya Aura Note: For more information on survivability about IP Office environment, see Administering Avaya IP Office Platform with Web Manager. Survivability controller determination The order of precedence in determining the active controller is: 1.
  • Page 75: Advanced Sip Telephony Feature Determination

    Synchronization with the Personal Profile Manager server The phone performs the synchronization with the Personal Profile Manager (PPM) server only when the getAllEndpointConfiguration request is successful. If the September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 76: Provisioning Survivability For Sip Phones

    2. Provision the gateway per the Application Notes, available on the https://support.avaya.com/ website. 3. Load the latest SIP Release software and associated files on the file server. ® 4. Reboot all registered phones from SIP Enablement Services or Avaya Aura Session Manager. 5. Power up other phones. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 77: Configuring Survivability

    1: PSTN access prefix is stripped from the outgoing number. PSTN_VM_NUM Specifies the number called when the phone is in failover and the Message button is pressed. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 78: Configuring Audiocodes Server For Survivability

    In IP Office environment and third-party call control setup, set the parameter to Simultaneous. Configuring AudioCodes server for survivability If you set AudioCodes server in the Avaya environment for survivability, you must configure the following options: • Connection reuse • Connection reuse in survivability mode •...
  • Page 79: Enabling Connection Reuse

    Normal Operation Failover Operation IP Office branch mode with Communication with a Generic SIP Manager Gateway Modifying contacts Make call Receive call Call Hold Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 80 Extend-call Hold recall Transfer recall Message waiting indicator Note: If the phone displays the message Limited phone service, press OK to acknowledge and clear the message. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 81: Chapter 10: Troubleshooting

    Chapter 10: Troubleshooting ™ SLA Mon agent ™ SLA Mon technology is a patented Avaya technology embedded in Avaya products to facilitate ™ advanced diagnostics. The phones support SLA Mon agent which works with Avaya Diagnostic ™ ™ Server (ADS). SLA Mon...
  • Page 82: September 2017 Installing And Administering Avaya J129 Ip Phone

    4. Use the Left arrow key to configure the Reg. policy as Alternate and press Save. 5. Use the Up and Down arrow keys to go to the Avaya Environ screen. 6. Use the Left arrow key to configure the Avaya Environ as No and press Save. Cause There is a problem with the SIP proxy configuration.
  • Page 83: Chapter 11: Resources

    See the installation procedures and initial For people who ® Manager on System Platform administration information for Avaya Aura install, configure, and ® System Manager. verify Avaya Aura Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 84 System Status Application. maintain System Status Application. ™ Using Avaya IP Office Platform See information about the maintenance For people who System Monitor tasks for SysMonitor. maintain SysMonitor. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 85: Finding Documents On The Avaya Support Website

    Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. Procedure •...
  • Page 86: Support

    Chat with live agents to get answers to questions, or request an agent to connect you to a support team if an issue requires additional expertise. September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 87: Appendix A: List Of Configuration Parameters

    31 alphanumeric characters, then the parameter is treated as not defined. • If this parameter is set in the 46xxsettings.txt file, then it replaces PROCPSWD parameter. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 88 List of configuration parameters Parameter name Default value Description • If you set ADMIN_PASSWORD in the Avaya ® Aura System Manager you require at least ® Avaya Aura System Manager 7.1.0. • Setting this parameter through PPM is more secure because this file can usually be accessed and read by anyone on the network.
  • Page 89 • 0: Optional • 1: Mandatory AUTHCTRLSTAT Specifies if the enhanced debugging capabilities can be activated from the SSH server by the Avaya technicians only. Value Operation: • 0: Enhanced debugging capabilities are disabled. • 1: Enhanced debugging capabilities are enabled.
  • Page 90 Valid values contain zero or one URI, where a URI consists of a dial string followed by @, and then the domain name, which must match the routing Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 91 Value operation: • 0: Disabled. The phone opens outbound connection to the SIP Proxy and listening socket for inbound connection from SIP proxy in parallel. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 92 • 1: Enabled. The phone does not open a listening socket and will maintain and re-use the sockets it creates with the outbound proxies. Note: On Avaya J129 IP Phone, only 1 is supported. CONTACT_NAME_FORMAT Specifies how contact names are displayed. Value operation •...
  • Page 93 Parameter name Default value Description The CURRENT_LOGO is used in the following cases: ® • The phone is not registered to Avaya Aura Session Manager. ® • The phone is registered to Avaya Aura Session Manager and - there is no information stored for the current...
  • Page 94 AST features are not available. • 0: The phone operates in a mode where AST features are not available. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 95 • 1: Supplicant enabled, but responds only to received unicast EAPOL messages. • 2: Supplicant enabled; responds to received unicast and multicast EAPOL messages. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 96 Null Specifies list of EASG site certificates which are used by technicians when they don't have access to the Avaya network to generate EASG responses for SSH login. The URLs must be separated by commas without any intervening spaces. Valid values are 0 to 255 ASCII characters.
  • Page 97 • 0: Disable ELD for System Numbers • 1: Enable ELD for System Numbers ENABLE_AVAYA_ENVIRONMEN Specifies whether the phone is configured to be used in an Avaya (SES) or a third-party proxy environment. Value Operation: • 0: Configured for 3rd party proxy with SIPPING 19 features.
  • Page 98 Specifies if the list of contacts and the function of the contacts application can be modified on the phone. Value Operation: • 0: No Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 99 16KBps. • 3: Eanbled OPUS narrowband with bitrate of 12KBps. Note: Avaya J129 IP Phone does not support third- party local call conference with OPUS. ENABLE_PHONE_LOCK Specifies whether the Lock softkey and lock feature button are enabled on the phone. If you...
  • Page 100 The parameter is set to 0 for IP Office environment. ENABLE_SHOW_EMERG_SK_U Specifies whether an Emergency softkey, with or NREG without a confirmation screen, is displayed when the phone is not registered. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 101 SERS included in an event notification message from CM/ ® AST-II or Avaya Aura Conferencing 6.0 or later. Valid values are 0 through 1000. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 102 This parameter is supported with phone service running over TLS, however, the main use case is for Avaya Aura SM/PPM services. This parameter must not to be used as an alternative to a DNS lookup or reverse DNS lookup.
  • Page 103 Specifies the address of the HTTP proxy server used by SIP phones to access an SCEP server that is not on the enterprise network. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 104 SIP INVITE. Valid values are 1 through 10. IPV6DADXMITS Specifies whether Duplicate Address Detection is performed on tentative addresses, as specified in RFC 4862. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 105 (RTP, RTCP, SRTP, SRTCP). All other frames except those specified by the L2QSIG parameter are set to priority 0. Valid values are 0 through 7. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 106 Text Size option is not available. LANGUAGES Specifies the language files that must be installed or downloaded to the phone. Filenames can be full URL, relative pathname, or filename. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 107 This parameter must be specified to log events below the Error level. The list can contain up to 255 characters. Category names are separated by commas without any intervening spaces. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 108 3 options are supported in a comma-separated list. Options must match to those specified in CM IP- codec-set form. • 1: aescm128-hmac80 • 2: aescm128-hmac32 • 3: aescm128-hmac80-unauth • 4: aescm128-hmac32-unauth Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 109 The value is applied to the phone only when the ® phone is deployed with a Avaya Aura Communication Manager 6.2.2 and earlier releases. If the phone is deployed with Avaya ® Aura Communication Manager 6.3 or later, the setting is ignored. Instead the feature is delivered through PPM.
  • Page 110 SCEP certificate request is to be signed, if the server hosts multiple Certificate Authorities. The value can contain zero to 255 ASCII characters. ® The parameter is only available in an Avaya Aura environment. MYCERTCN $SERIALNO Specifies the Common Name (CN) used in the SUBJECT of an SCEP certificate request.
  • Page 111 OCSP response message. If nextUpdate is not present, then OCSP_CACHE_EXPIRY parameter value is used. Valid range is from 60 to 10080 Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 112 Value operation: • 1: Use the OCSP_URI and then the OCSP field of the Authority Information Access (AIA) extension of the certificate. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 113 Valid values are from 0 to 4 dialable characters (0-9,*,#). PHNLAC Phone's Local Area Code indicates the phone's local area code, which along with the parameter LOCAL_DIAL_AREA_CODE, allows users to dial Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 114 Ethernet line interface. Value Operation: • 1: auto-negotiate • 2: 10Mbps half-duplex • 3: 10Mbps full-duplex • 4: 100Mbps half-duplex • 5: 100Mbps full-duplex Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 115 • 1: Does not strip tags. VLAN tags are not stripped from Ethernet frames leaving the Computer (PC) port of the phone. Note: This parameter is configured through the settings file. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 116 • 0: Stop ringback tone as soon as SDP is received. • 1: Continue ringback tone until RTP is received (default). POE_CONS_SUPPORT Enables power over Ethernet conservation mode. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 117 This parameter is set to 0 in IP Office environment. PROVIDE_NETWORKINFO_SCR Specifies if the Network Information menu is displayed on the phone. Value Operation: • 0: No • 1: Yes Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 118 • 1: Call recording tone is not generated. RECORDINGTONE_INTERVAL Specifies the number of seconds between call recording tones. Valid values are 1 through 60. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 119 • Or with untagged frames. True if L2Q is set to 0 or 2. • And before reusing the IP address and the associated address information, that the phone Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 120 Value Operation: • 0: No • 1: Yes RTCPCONT Specifies if the sending of RTCP is enabled. Value Operation: • 0: No • 1: Yes Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 121 Specifies the IP or DNS address for the RTCP monitor. You can set this parameter only if the environment is not an Avaya environment. The values can range from 0 through 255 characters. RTCPMONPERIOD Specifies the interval, in seconds, for sending out RTCP monitoring reports.
  • Page 122 Specifies the registration address. This parameter replaces SIP_CONTROLLER_LIST for dual mode phones. The parameter contains a comma separated list of SIP proxy or registrar servers. The Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 123 • 3: Controlled from admin menu - Allows you to enable or disable of RTP packets capture using local admin procedures. SLMCTRL Specifies whether the SLA Monitor agent is enabled for phone control. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 124 0 to 65535. To use a non-default port, set the value in the aaa.bbb.ccc.ddd:n format, where aaa.bbb.ccc.ddd is the IP addressof the SLA Mon server. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 125 NTP servers. Valid values are from 60 to 2880 minutes. SPEAKERSTAT Specifies the operation of the speakerphone. Value Operation: • 0: Speakerphone disabled Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 126 • 2: SES or PPM does not show a FS-phoneData FeatureName with a Feature Version of 2 in the response to the getHomeCapabilities request. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 127 Specifies the number of seconds that the telephone waits before re-transmitting a TCP keep- alive (TCP ACK) message. Valid values are from 5 through 60. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 128 Specifies a list of names of files that contain copies of CA certificates (in PEM format) that are downloaded, saved in non-volatile memory, and used by the telephone to authenticate received identity certificates Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 129 VLAN ID if no response is received from the DHCP server. Valid values are 0 through 999. Table continues… September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 130 • A name equal to value pair in DHCPACK message VOLUME_UPDATE_DELAY Specifies the minimum interval, in seconds, between backups of the volume levels to PPM service when the phone is registered to Avaya ® Aura Session Manager. If there is no change to volume levels, there will be no backup to PPM service.
  • Page 131 ..............connection reuse ............egress tagging .............. record route ..............survivability ..............automatic failback DHCP request .............. failover and survivability September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 132 ..........proxy server ................. maintenance downloading software upgrades ........21 received packets ports ................44 protocols ............... registrar ................50 network related documentation ............VLAN ................September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...
  • Page 133 ................42 traffic LAN port ............... PC port ................. transmitted LLDPDU LLDP ................41 transmitted packets ports ................45 protocols ............... trusted certificates security configurations ..........55 UDP ports ................September 2017 Installing and Administering Avaya J129 IP Phone Comments on this document? infodev@avaya.com...

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